Help - Your Library

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

MattSuda
Spotify Star
2023-04-28 8:00:04 PM
3 hours ago
Necrite
Newbie
77099 Views
894 replies
37 likes

77099 Views
894 replies
37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan
Moderator
2023-03-07 2:35:19 PM
6 hours ago
Rudeybum
Casual Listener
132722 Views
798 replies
31 likes

132722 Views
798 replies
31 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

The Heart button is now a Plus button.png

MattSuda
Spotify Star
2023-03-01 11:06:09 PM
2023-03-12 5:06:15 AM
MattSuda
Spotify Star
2003 Views
1 replies
2 likes

2003 Views
1 replies
2 likes

Please put the Fullscreen Album art feature back!

In a recent update, Spotify removed the feature which allowed the user to display the album artwork of whatever was playing full screen. The button was in the far bottom right hand corner. PLEASE return this feature, it was awesome and there's litera...

Scw1997
Visitor
In a recent update, Spotify removed the feature which allowed the user to display the album artwork of whatever was playing full screen. The button was in the far bottom right hand corner. PLEASE ret...
2021-01-13 7:02:46 AM
2022-01-12 1:38:30 AM
mwsb
Casual Listener
617 Views
2 replies
5 likes

617 Views
2 replies
5 likes

Shuffling from an Artists page to play all doesnt work

I am trying to listen to James Brown's discography on shuffle and it seems like it is completely impossible without individually saving all of his work which would be a very big pain not a work around at all. It seems when pressing the shuffle button...

venom400
Roadie
I am trying to listen to James Brown's discography on shuffle and it seems like it is completely impossible without individually saving all of his work which would be a very big pain not a work aroun...
2022-01-11 6:44:04 PM
106 Views
0 replies
0 likes

106 Views
0 replies
0 likes

Superuser Contribution [Desktop] Clarify Collaborative Playlists

* I am told Collaborative Playlists are always private unless shared with me, but * I see Collaborative Playlists that were not shared with me.* I don't know how to make my playlist public.* I don't know if my Collaborative playlists are already publ...

Vinoses
Music Fan
* I am told Collaborative Playlists are always private unless shared with me, but * I see Collaborative Playlists that were not shared with me. * I don't know how to make my playlist public....
2022-01-04 12:00:04 AM
2022-01-10 12:56:15 AM
MafeG
Spotify Legend
321 Views
1 replies
0 likes
Desktop

321 Views
1 replies
0 likes

Superuser Contribution 2021 Wrap COMPLETELY wrong!

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueHi, maybe someone can help me:Not ONE song in my 2021 wrap have I indeed listen! On top of that all those included, every single one, are horrible, the opposite of my taste, is ...

Filrolao
Casual Listener
Plan Premium Country Portugal Operating System Windows 10 My Question or Issue Hi, maybe someone can help me: Not ONE song in my 2021 wrap have I indeed listen! On top of that all tho...
2022-01-09 5:49:21 AM
2022-01-10 4:42:34 PM
Kiril
Moderator
583 Views
2 replies
0 likes

583 Views
2 replies
0 likes

Solved!!Superuser Contribution Is there a way to display private playlists on profile?

Due to privacy reasons, I’d like to keep a playlist of mine private while keeping it on my profile. It seems I’ve done it before, but won’t work on my other playlists. Thank you.

user-removed
Visitor
Due to privacy reasons, I’d like to keep a playlist of mine private while keeping it on my profile. It seems I’ve done it before, but won’t work on my other playlists. Than...
2022-01-07 3:46:30 AM
2022-01-10 4:23:33 PM
MafeG
Spotify Legend
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Superuser Contribution Local files sync/show but won't play

Premium, USAMac OS Monterey My Question or IssueImporting local files from my computer and playing them across devices (iPhone) was working totally fine for me besides some syncing issues. I had imported a couple new albums and had duplicates and oth...

jshhh
Newbie
Premium, USA Mac OS Monterey My Question or Issue Importing local files from my computer and playing them across devices (iPhone) was working totally fine for me besides some syncing...
2022-01-06 12:36:54 AM
2022-01-10 4:17:07 PM
Alex
Moderator
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

Superuser Contribution Liked songs are missing from 2021

PlanPremium duoCountryIndiaDeviceOnePlus 7TOperating SystemLatest My Question or IssueI just added my wife to duo premium and logged out and back in to her account. Upon logging in her liked songs seem to be partially missing. No data from 2021 is av...

Kraven9309
Newbie
Plan Premium duo Country India Device OnePlus 7T Operating System Latest My Question or Issue I just added my wife to duo premium and logged out and back in to her account. Upon lo...
2022-01-09 2:17:43 PM
2022-01-10 10:55:24 AM
Alex
Moderator
200 Views
1 replies
0 likes

200 Views
1 replies
0 likes

Solved!!Superuser Contribution I Sent a Playlist To My Friend and it Has Different Songs!

I worked really hard to make a playlist of songs from the year 1992 that meant a lot to my best friend. She took a screenshot of it and I was shocked to see that it contained songs that I did not put on there (songs from the wrong year and even other...

1241635305
Casual Listener
I worked really hard to make a playlist of songs from the year 1992 that meant a lot to my best friend. She took a screenshot of it and I was shocked to see that it contained songs that I did not put...
2022-01-04 7:21:03 PM
2022-01-09 8:06:53 AM
Alex
Moderator
502 Views
7 replies
0 likes
Playlists

502 Views
7 replies
0 likes

Superuser Contribution Wrapped Completely Wrong

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI have logged into my Wrapped for 2021 and it is completely wrong, all the songs in the top 50 I have never heard of in my life, let alone listened to. I don't even know the a...

Gerbansprawl
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I have logged into my Wrapped for 2021 and it is completely wrong, all the songs in the top 50 I ha...
2021-12-02 10:51:03 AM
2022-01-09 5:31:15 AM
Filrolao
Casual Listener
13508 Views
25 replies
3 likes

13508 Views
25 replies
3 likes

Superuser Contribution New releases/New albums & singles not updating at all

PlanPremiumCountryCroatiaDevice(iPhone 11, Macbook Air 2019, HP PCOperating System(iOS 14, macOS Catalina, Windows 10 Pro) My Question or IssueSince I've relocated to my home country of Croatia from the US and have bought a premium subscription (mind...

user-removed
Visitor
Plan Premium Country Croatia Device (iPhone 11, Macbook Air 2019, HP PC Operating System (iOS 14, macOS Catalina, Windows 10 Pro) My Question or Issue Since I've relocated to my home...
2020-09-25 11:20:44 PM
2022-01-08 4:19:24 PM
Elena
Moderator
2467 Views
13 replies
4 likes

2467 Views
13 replies
4 likes

[Android][Radio] Song Radio - No longer a great way to discover new artists/music

When I click Song Radio for a track, it initially takes me to a playlist which has lots of songs of a similar genre by artists I haven't already come across - which is great! However, the playlist that I can see, and the Up Next playlist are two enti...

elliotrose66
Newbie
When I click Song Radio for a track, it initially takes me to a playlist which has lots of songs of a similar genre by artists I haven't already come across - which is great! However, the playlist th...
2022-01-07 10:48:03 AM
103 Views
0 replies
1 likes
Android
Radio

103 Views
0 replies
1 likes

Superuser Contribution THE SONGS IN COLLABORATIVE PLAYLISTS ARE GONE

Hello,I just realized that the songs in my collaborative playlists are gone. The other playlists are still the same, nothing happened to them. So I'm hoping and thinking of a systemic error since its only occured on my collaborative ones. Just in cas...

awarenai
Casual Listener
Hello, I just realized that the songs in my collaborative playlists are gone. The other playlists are still the same, nothing happened to them. So I'm hoping and thinking of a systemic error since i...
2022-01-05 9:29:48 PM
2022-01-07 9:21:43 AM
Yordan
Moderator
243 Views
3 replies
0 likes

243 Views
3 replies
0 likes

Superuser Contribution Desktop interface issue - bulk playlist mgmt on desktop client

On the desktop client, I manage a playlist of 700+ songs including a Custom Order list. At some point the desktop client interface broke because my list was too long. If I highlight multiple songs to rearrange the list, then try to drag then the top ...

snogards99
Music Fan
On the desktop client, I manage a playlist of 700+ songs including a Custom Order list. At some point the desktop client interface broke because my list was too long. If I highlight multiple...
2022-01-05 7:34:07 PM
2022-01-07 9:03:41 AM
Jeremy
Spotify
230 Views
3 replies
0 likes

230 Views
3 replies
0 likes

Superuser Contribution Top Songs 2021 - wrong song plays?

PlanPremiumCountryUKDevicePixel 3aOperating SystemAndroid 12 My Top Songs 2021 appears to have an indexing issue. Instead of correctly playing "I'm Coming Out" by Diana Ross it plays "I'm Still Waiting" How might I fix this? Thanks!

gdh82
Regular
Plan Premium Country UK Device Pixel 3a Operating System Android 12 My Top Songs 2021 appears to have an indexing issue. Instead of correctly playing "I'm Coming Out" by...
2021-12-22 11:31:58 PM
2022-01-06 8:26:03 PM
gdh82
Regular
729 Views
12 replies
0 likes
Top Songs 2021 wrong song plays

729 Views
12 replies
0 likes

Solved!!Superuser Contribution Songs greyed out on my account, but available on my spouse's account

Hi there, A few days ago a whole bunch of songs in my library just became greyed out and unplayable on mobile and desktop. These are current songs that I would expect Spotify to still have licensing for in Canada so I was surprised when it happened. ...

anotherone2022
Casual Listener
Hi there, A few days ago a whole bunch of songs in my library just became greyed out and unplayable on mobile and desktop. These are current songs that I would expect Spotify to still have l...
2022-01-04 5:35:20 PM
2022-01-06 9:03:21 AM
Jeremy
Spotify
468 Views
3 replies
0 likes

468 Views
3 replies
0 likes

Bulk playlist management impossible

My Question or IssueI have created well over 300 playlists on Spotify over the years, I have been a subscriber for an extremely long time (393 in profile but probably around 40 are ones I follow), but the client and API limitations are simply ridicul...

Midäs
Newbie
My Question or Issue I have created well over 300 playlists on Spotify over the years, I have been a subscriber for an extremely long time (393 in profile but probably around 40 are ones I follow), ...
2021-05-09 12:50:04 AM
2022-01-05 7:25:02 PM
snogards99
Music Fan
545 Views
1 replies
9 likes

545 Views
1 replies
9 likes

Superuser Contribution Removing songs from recommended because of someone stealing my account

PlanPremiumCountryUSA DeviceGalaxy S21, Windows, Chrome My Question or IssueLately my spotify has been playing weird instrumental music? Its messed up my recommended playlists and I don't want those songs to end up in my top songs for the year or som...

Skye18
Casual Listener
Plan Premium Country USA Device Galaxy S21, Windows, Chrome My Question or Issue Lately my spotify has been playing weird instrumental music? Its messed up my recommended playl...
2022-01-04 3:58:51 PM
2022-01-05 9:21:39 AM
Jeremy
Spotify
142 Views
1 replies
0 likes

142 Views
1 replies
0 likes

Superuser Contribution (deleted)

deleted

1241635305
Casual Listener
deleted
2022-01-04 9:05:50 AM
2022-01-05 9:15:02 AM
Jeremy
Spotify
116 Views
1 replies
0 likes

116 Views
1 replies
0 likes

Superuser Contribution Unliking an old song version also unlikes the re-uploaded version of the song.

Plan: PremiumOperating System: Windows & MacOs (at least) My IssueIntroductionIt is an common and old issue, that when an user likes a song, and this song gets re-uploaded, the old version remains liked in our library and the new version is simply no...

ja_-44n2vj7f
Casual Listener
Plan: Premium Operating System: Windows & MacOs (at least) My Issue Introduction It is an common and old issue, that when an user likes a song, and this song gets re-uploade...
2021-12-30 8:35:37 PM
2022-01-05 9:02:45 AM
Alex
Moderator
352 Views
5 replies
0 likes

352 Views
5 replies
0 likes

Superuser Contribution Constantly deleting playlist info

PlanPremiumCountryUS DeviceiPhone 12 ProOperating SystemWin10 My Question or IssueSpotify keeps deleting the info of my playlist "Life is Strange lofi mix", and they're always making up excuses that it "breaks the policy rules". Literally nothing abo...

phobafett
Casual Listener
Plan Premium Country US Device iPhone 12 Pro Operating System Win10 My Question or Issue Spotify keeps deleting the info of my playlist "Life is Strange lofi mix", and they'r...
2022-01-02 3:46:35 AM
2022-01-05 8:39:20 AM
Kiril
Moderator
303 Views
4 replies
0 likes
Help
support

303 Views
4 replies
0 likes

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