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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302310 Views

96 replies

91 likes

  • 302310 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

165753 Views

238 replies

44 likes

  • 165753 Views
  • 238 replies
  • 44 likes

Superuser Contribution Where's my album?

Where's my album? It's from Ind1go and TYM and it's called "Azure" I can't play the songs no more. Please help

Visitor

Where's my album?   It's from Ind1go and TYM and it's called "Azure"   I can't play the songs no more. Please help

Alex

Spotify Legend

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution New podcast episodes arent appearing

Plan: FreeDevice: iPhone 12Operating System: (iOS 16.2.) Since Jan 8th, new episodes of a couple of my saved podcasts don't appear anymore, however other shows are unaffected. I deleted and re-downloaded the app, and signed out of every device and si...

Visitor

Plan: Free Device: iPhone 12 Operating System: (iOS 16.2.)   Since Jan 8th, new episodes of a couple of my saved podcasts don't appear anymore, however other shows are un...

Vasil

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Duplicate a library

I opened a new account for may daughter and would like to transfer the complete actual library (that she mostly created) on her new account. Is it possible?

Visitor

I opened a new account for may daughter and would like to transfer the complete actual library (that she mostly created) on her new account.  Is it possible?

JN26

Visitor

1022 Views

2 replies

0 likes

  • 1022 Views
  • 2 replies
  • 0 likes

Enhanced playlist adding songs vastly different from rest of the playlist

I am getting music added to a Hands playlist that is actually opposite of what is on the playlist. For example, a playlist of retro country and Bluegrass music is adding hip-hop when I choose enhance.PlanPremiumCountryUSAiPhone 11 Operating System(iO...

Casual Listener

I am getting music added to a Hands playlist that is actually opposite of what is on the playlist. For example, a playlist of retro country and Bluegrass music is adding hip-hop when I choose enhance...

GabbyNitewroth

Newbie

459 Views

2 replies

1 likes

  • 459 Views
  • 2 replies
  • 1 likes

Putting Windows 10 into sleep mode will clear queue

PlanPremium Family PlanCountryScotlandDeviceDesktop PCOperating SystemWindows 10Spotify VersionSpotify for Windows1.2.3.1115.gd61a8f5cMy Question or IssueI had been following the topic on closing the desktop app would clear the queue and figured the ...

Regular

Plan Premium Family Plan Country Scotland Device Desktop PC Operating System Windows 10 Spotify Version Spotify for Windows 1.2.3.1115.gd61a8f5c My Question or Issue I had been follow...

Rigsby1

Gig Goer

689 Views

3 replies

2 likes

  • 689 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Search for specific songs in your playlists

You should add the feature to type a specific song in a search box that would find that same specific song in you playlist. Sometimes I add an entire playlist to my playlist and some of the songs that I didn't notice do not match the theme of my play...

Newbie

You should add the feature to type a specific song in a search box that would find that same specific song in you playlist. Sometimes I add an entire playlist to my playlist and some of the songs tha...

Sitko

Casual Listener

11971 Views

7 replies

1 likes

  • 11971 Views
  • 7 replies
  • 1 likes

Superuser Contribution On repeat playlist not being created.

PlanPremiumCountryUnited Kingdom DeviceIphone 12 & Desktop PCOperating SystemIOS 16 & Windows 11 My Question or IssueI have been listening to Spotify for a while now but yet my "On repeat" playlist is nowhere to be seen, is there a specific reason wh...

Casual Listener

Plan Premium Country United Kingdom   Device Iphone 12 & Desktop PC Operating System IOS 16 & Windows 11   My Question or Issue I have been listening to Spotify for a whi...

Taylith

Community Legend

323 Views

1 replies

1 likes

  • 323 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist listening on mobile

I have the free version of spotify. When I use it on desktop, I can play a playlist as many times as I want. I've noticed on mobile, once a playlist is over, it plays recommended songs, but I cannot start the playlist again. I've closed the app out c...

Visitor

I have the free version of spotify.  When I use it on desktop, I can play a playlist as many times as I want.  I've noticed on mobile, once a playlist is over, it plays recommended songs,&n...

Lyubka

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Change the playlist song order

Add the option to change the order of the songs in your playlists, for example this functionality could be added by clicking on the song you want to move and dragging it to the position you want it to be in, a practical example would be that I have a...

Visitor

Add the option to change the order of the songs in your playlists, for example this functionality could be added by clicking on the song you want to move and dragging it to the position you want it t...

SmilingDumpsterFire

Visitor

27205 Views

15 replies

0 likes

Desktop
  • 27205 Views
  • 15 replies
  • 0 likes

My playlists keep restarting  ,when I reopen spotify

PlanPremiumCountryPolandDevicecomputerOperating Systemwindows 11My Question or IssueWhen i stop listenning to music, my playlist is stoped in the middle. When i open spotify again, after song ends my playlist restarts and plays first song. I tried to...

Newbie

  Plan Premium Country Poland Device computer Operating System windows 11 My Question or Issue When i stop listenning to music, my playlist is stoped in the middle.  When i open s...

kaworu_bloodpaw

Roadie

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Shared playlist has disappeared for everyone and all devices.

PlanFreeCountryIndiaDevice(Nothing phone 1, , DELL G3 15 3579)Operating System( Android 12, Windows 10) My Question or IssueOne of my playlist has completely disappeared from my library. It was a shared playlist and none of the 3 shared accounts can ...

Casual Listener

Plan Free Country India Device (Nothing phone 1, , DELL G3 15 3579) Operating System ( Android 12, Windows 10)   My Question or Issue One of my playlist has completely disappeared from...

kaworu_bloodpaw

Roadie

347 Views

2 replies

0 likes

  • 347 Views
  • 2 replies
  • 0 likes

Why is Jungkook's profile not showing on top artist of the month?

PlanPremiumCountryUSA My Question or IssueWhy does Jungkook's account not appear on my top artist of the month list despite me listening to his music everyday as well has having two of his songs as my #1 and 2 on my top songs of the month for almost ...

Newbie

Plan Premium Country USA   My Question or Issue Why does Jungkook's account not appear on my top artist of the month list despite me listening to his music everyday as well has having two ...

TheCyberWrecker

Regular

778 Views

4 replies

1 likes

  • 778 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Playing from Playlist Daily Mix Incorrect Language

PlanPremiumCountryCanadaDeviceSony Roku TV (Spotify Music 2.10 build 21) IssueWhen a Daily Mix is playing from the Roku TV, "Playing From Playlist" on all devices (TV, Samsung S10, Windows 11 PC) is displayed in the incorrect language. When the same ...

Casual Listener

Plan Premium Country Canada Device Sony Roku TV (Spotify Music 2.10 build 21)   Issue When a Daily Mix is playing from the Roku TV, "Playing From Playlist" on all devices (TV, Samsung S1...

Civlac

Casual Listener

707 Views

5 replies

1 likes

  • 707 Views
  • 5 replies
  • 1 likes

Superuser Contribution Local Files

PlanPremiumCountryUnited States of AmericaDeviceiPhone Xr and ComputerOperating SystemIOS 16 and Windows 11My Question or IssueWhenever I put in local files it gives me two of the song and i would like to know how to fix it.

Newbie

  Plan Premium Country United States of America Device iPhone Xr and Computer Operating System IOS 16 and Windows 11 My Question or Issue Whenever I put in local files it gives me two ...

Yordan

Moderator

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Links broken to my own playlists

PlanPremiumCountryUSADeviceDesktop & iPhone 8 plus My Question or IssueHello! I have been keeping links to a few huge playlists I have made each year because they hold everything I have discovered each the year. I am very sad though because even thou...

Newbie

Plan Premium Country USA Device Desktop & iPhone 8 plus     My Question or Issue Hello! I have been keeping links to a few huge playlists I have made each year because they hol...

HalfNathan

Roadie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding songs to my "Liked Songs" that I did not like...

Plan:Premium Country:USA Device:Lastest iPhone & latest Macbook Pro Operating System:Latest updates My Question or Issue:Spotify keeps adding songs to my "Liked Songs" library that I did not add. I know it wasn't an accident because it keeps adding K...

Gig Goer

  Plan: Premium   Country: USA   Device: Lastest iPhone & latest Macbook Pro   Operating System: Latest updates   My Question or Issue: Spotify keeps adding...

OscarDC

Moderator

2608 Views

10 replies

1 likes

  • 2608 Views
  • 10 replies
  • 1 likes

Playlist got Taken down

PlanPremiumCountryUSADeviceN/AOperating SystemN/A My Question or IssueReposting my unsolved issue: https://community.spotify.com/t5/Your-Library/Playlist-got-taken-down/td-p/5487413

Gig Goer

Plan Premium Country USA Device N/A Operating System N/A   My Question or Issue Reposting my unsolved issue: https://community.spotify.com/t5/Your-Library/Playlist-got-taken-down/...

kaworu_bloodpaw

Roadie

378 Views

3 replies

0 likes

  • 378 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost my playlists

I have a new phone device, how can I get back all my playlists created on my old phone.I thought I was logging into the same account, because it retrieved all my personal details, however none of my old playlists are listed. Is it possible I may have...

Newbie

I have a new phone device, how can I get back all my playlists created on my old phone. I thought I was logging into the same account, because it retrieved all my personal details, however none of m...

OscarDC

Moderator

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to turn off Spotify playing random podcasts while listening to music

While trying to listen to music Spotify is auto playing podcasts after any song I listen too ends and turning off auto play doesn't fix it. If I'm listening to a music playlist I don't want it auto playing podcasts.

Visitor

While trying to listen to music Spotify is auto playing podcasts after any song I listen too ends and turning off auto play doesn't fix it. If I'm listening to a music playlist I don't want it auto p...

Alex

Spotify Legend

9175 Views

1 replies

1 likes

  • 9175 Views
  • 1 replies
  • 1 likes