Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and podcasts, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • grxce99
  • Newbie
  • 13685 Views
  • 10 replies
  • 15 likes
  • 13685 Views
  • 10 replies
  • 15 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • ToneBaloney
  • Newbie
  • 6263 Views
  • 17 replies
  • 19 likes
  • 6263 Views
  • 17 replies
  • 19 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • PasinduRanawaka
  • Visitor
  • 94503 Views
  • 57 replies
  • 48 likes
  • Connect
    JAM
  • 94503 Views
  • 57 replies
  • 48 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • matneym
  • Newbie
  • 237511 Views
  • 1149 replies
  • 42 likes
  • 237511 Views
  • 1149 replies
  • 42 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3237 Views
  • 1 replies
  • 2 likes
  • 3237 Views
  • 1 replies
  • 2 likes

Superuser Contribution grey songs in my queue

Plan: PremiumCountry: USA Device: iPhone 11 (iOS 15) Recently, there has been grey songs in my queue when i press shuffle. If i look through my liked songs and press on the song individually, it plays with no problem. There's also songs that are grey...

  • Casual Listener
  • Plan: Premium Country: USA    Device: iPhone 11 (iOS 15)   Recently, there has been grey songs in my queue when i press shuffle. If i look through my liked songs and pre...
  • Jeremy
  • Spotify Legend
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution New pisodes folder - how te delete podcast

PlanPremiumCountry DeviceiPhone 6SOperating SystemiOS 15.2 My Question or IssueOnce in a while the free podcast(s) I listen to have a to-be-paid-for episode. For these episodes the menu choice 'mark as played' (or just a new one 'remove') is not avai...

  • Casual Listener
  • Plan Premium Country   Device iPhone 6S Operating System iOS 15.2   My Question or Issue Once in a while the free podcast(s) I listen to have a to-be-paid-for episode. For these e...
  • OscarDC
  • Moderator
  • 504 Views
  • 3 replies
  • 1 likes
  • 504 Views
  • 3 replies
  • 1 likes

Superuser Contribution Random music plays, premium acct

Whenever I click a playlist or radio station spotify plays one song and then begins playing random music instead of my preference. I noticed it last night for the first time and it's still going on as of now. I'm a premium subscriber. Can someone hel...

  • Casual Listener
  • Whenever I click a playlist or radio station spotify plays one song and then begins playing random music instead of my preference.  I noticed it last night for the first time and it's still goin...
  • hoppeellie
  • Casual Listener
  • 341 Views
  • 3 replies
  • 1 likes
  • 341 Views
  • 3 replies
  • 1 likes

Superuser Contribution Downloaded songs won't play when offline

I have some playlists that say they are downloaded that won't play while others will. How do I fix this?!

  • Visitor
  • I have some playlists that say they are downloaded that won't play while others will. How do I fix this?! 
  • OscarDC
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution User Created Playlists Error Message

PlanPremiumCountry DeviceiPhone Operating SystemiOS 15.6 My Question or IssueI'm an employee who is having an issue where my personal playlist's are not showing up on my mobile device. Every time I go to open & play one of my 100+ personal playlists,...

  • Casual Listener
  • Plan Premium Country   Device iPhone  Operating System iOS 15.6   My Question or Issue I'm an employee who is having an issue where my personal playlist's are not showing up ...
  • Dian
  • Spotify Legend
  • 205 Views
  • 3 replies
  • 0 likes
  • 205 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't get local files to add songs anymore?

PlanPremiumCountryUsaDeviceSamsung S21+ and MacsOperating SystemOne Ui 4.1, OSX My Question or IssueI've had a local folder for years on Mac with mp3s. Now I went to add some more and it won't pick them up, only the original files in that folder. I c...

  • Music Fan
  •   Plan Premium Country Usa Device Samsung S21+ and Macs Operating System One Ui 4.1, OSX   My Question or Issue I've had a local folder for years on Mac with mp3s. Now I went to ...
  • Dian
  • Spotify Legend
  • 294 Views
  • 3 replies
  • 0 likes
  • 294 Views
  • 3 replies
  • 0 likes

Não consigo baixar as músicas depois de formatar o aparelho celular

Formatei meu celular e não consigo mais baixar as minhas músicas. Spotify PremiumMoto g9 plus.

  • Visitor
  • Formatei meu celular e não consigo mais baixar as minhas músicas.   Spotify Premium Moto g9 plus.
  • Bittencourt
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Transfer

I've been using anghami for 5 years and I finally decided to move to spotify. I got a premium account and wanted to transfer my playlists from anghami to spotify. All I could find is a website called (link removed) to transfer them. But is this websi...

  • Casual Listener
  • I've been using anghami for 5 years and I finally decided to move to spotify. I got a premium account and wanted to transfer my playlists from anghami to spotify. All I could find is a website called...
  • Bittencourt
  • Spotify Star
  • 1151 Views
  • 1 replies
  • 3 likes
  • 1151 Views
  • 1 replies
  • 3 likes

Playlist format

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy playlist is showing up like this, how dk i change it?

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My play...
  • Taylith
  • Community Legend
  • 546 Views
  • 1 replies
  • 1 likes
  • 546 Views
  • 1 replies
  • 1 likes

Add silence between tracks

Hi ! I'm using spotify on PC to have a playlist for therapy with patients. Is there any option to add some seconds of silence between tracks ? I've been using a silent track of 10 seconds, but it makes a bit of a white noise when listened. Thanks

  • Visitor
  • Hi !   I'm using spotify on PC to have a playlist for therapy with patients. Is there any option to add some seconds of silence between tracks ? I've been using a silent track of 10 seconds, b...
  • Taylith
  • Community Legend
  • 960 Views
  • 1 replies
  • 1 likes
  • 960 Views
  • 1 replies
  • 1 likes

Superuser Contribution Recently played playlists option has disappeared on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue since the last update, the recently played playlists has gone. This was the main feature I u...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Dian
  • Spotify Legend
  • 433 Views
  • 3 replies
  • 0 likes
  • 433 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't copy links to songs

PlanFreeCountryCanadaDeviceHP LaptopOperating SystemWindows 10 I've been using Spotify via a web browser (firefox) for about 2 years now and I've had no problem copying links before. I use last.fm and I tend to add spotify links on their website when...

  • Regular
  • Plan Free Country Canada Device HP Laptop Operating System Windows 10   I've been using Spotify via a web browser (firefox) for about 2 years now and I've had no problem copying links b...
  • vangloria
  • Newbie
  • 1841 Views
  • 8 replies
  • 2 likes
  • 1841 Views
  • 8 replies
  • 2 likes

Liked songs

Not getting my liked songs visible 

  • Visitor
  • Not getting my liked songs visible 
  • AdamDam
  • Spotify Star
  • 242 Views
  • 1 replies
  • 1 likes
  • 242 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution My playlist isn't showing up as public, even though I have added it to my profile

Plan FreeFree/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis playlist is not searchable by name and I can't figure out why:https://open.spot...

  • Casual Listener
  • Plan Free Free/Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • gocampaign
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Can't Get Spotify to Work Offline

Plan: Premium FamilyCountry: Canada Device: iphones and androids My Question or Issue:We have multiple devices in our family that do the same thing. If I leave my house (I live in the boonies and have little to no service) and I have no service or wi...

  • Newbie
  • Plan: Premium Family Country: Canada   Device: iphones and androids   My Question or Issue: We have multiple devices in our family that do the same thing. If I leave my house (I live ...
  • Luan
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files still showing up even with the normal steps

I installed Spotify before and added local files but then uninstalled.Now that I'm back on Spotify, the local files are still there, tried to do the whole going to %appdata% and deleting the file but the file pops right back in and it's also showing ...

  • Newbie
  • I installed Spotify before and added local files but then uninstalled. Now that I'm back on Spotify, the local files are still there, tried to do the whole going to %appdata% and deleting the file b...
  • CarlosE
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove plus button?

My Question or IssueThis plus button appeared and I would like to remove it. It takes up a large portion of the bottom and is pretty useless as it just lets you make playlists. Is there any way to remove it? Thanks!

  • Casual Listener
  • My Question or Issue This plus button appeared and I would like to remove it. It takes up a large portion of the bottom and is pretty useless as it just lets you make playlists. Is there any way to ...
  • okEric
  • Music Fan
  • 950 Views
  • 4 replies
  • 6 likes
  • 950 Views
  • 4 replies
  • 6 likes

Superuser Contribution Unwanted playlists added

Planfamily planCountry DeviceIphone 12 proOperating Systemios My Question or IssueA week ago over 1,000 empty playlists were added to my spotify account. all of the playlists are empty and causes me to have to scroll through them all to get to my old...

  • Visitor
  •   Plan family plan Country   Device Iphone 12 pro Operating System ios   My Question or Issue A week ago over 1,000 empty playlists were added to my spotify account. all of ...
  • Kiril
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution List of all Spotify Auto Generated Mixes

My Question or IssueI wanted to know if there was a way to see a list of every single genre and nano-genre that Spotify generates. I know there are a few recommended on the home page but I know this barely scratches the surface compared to how many t...

  • Visitor
  • My Question or Issue I wanted to know if there was a way to see a list of every single genre and nano-genre that Spotify generates. I know there are a few recommended on the home page but I know thi...
  • OscarDC
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes