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Please see below the most popular frequently asked questions.

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Your Library

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Forum Posts

Solved!! What's the difference between saving a song to your library versus adding a song to a playlist?

I'm sorry if this is a dumb question, but I've dug around a bit and I'm still not totally clear on this. My understanding is that you can only save 10,000 songs to your library, but you can add an unlimited number of songs to playlists. Is that corre...

  • Casual Listener
  • Eni
  • Moderator
  • 12003 Views
  • 11 replies
  • 1 likes
  • 12003 Views
  • 11 replies
  • 1 likes

Solved!! Homescreen Playlist suggestions based on time/day

Hello, i wonder where or if i can find the playlists that Spotify apps used to suggest when you started the apps and were based on the current time of the day.For example on weekend nights there were suggestions for either party music, or chillout/ s...

  • Casual Listener
  • Mario
  • Moderator
  • 7315 Views
  • 3 replies
  • 0 likes
  • 7315 Views
  • 3 replies
  • 0 likes

Solved!! Can't find/play a song

PlanPremiumCountry SlovakiaDevicePCOperating SystemWindows 10 My Question or IssueI have search for artist **bleep** chambers and song Judas Goat. I was not able to find it via client. When googling for this song, I have found link https://open.spoti...

  • Casual Listener
  • CarlosE
  • Moderator
  • 15859 Views
  • 15 replies
  • 3 likes
  • Music
  • 15859 Views
  • 15 replies
  • 3 likes

Release Radar and Discover Weekly disappeared

PlanFreeCountry India DeviceiPhone 7, Samsung Galaxy S10 Plus, Web Client, Macbook AirOperating SystemiOS 14 Beta, Android 10, Windows 10, MacOS Catalina My Question or IssueI cannot find Release Radar and Discover Weekly playlist on my profile. They...

  • Casual Listener
  • Plan Free Country India   Device iPhone 7, Samsung Galaxy S10 Plus, Web Client, Macbook Air Operating System iOS 14 Beta, Android 10, Windows 10, MacOS Catalina   My Question or Is...
  • IshwinderSingh
  • Casual Listener
  • 1286 Views
  • 2 replies
  • 1 likes
  • Discover Weekly
    Discover weekly and Release Radar not available in India
    Release Radar
  • 1286 Views
  • 2 replies
  • 1 likes

[Discover weekly]

PlanPremiumCountryRussiaDeviceSamsung Galaxy A 70, PCOperating SystemAndroid 10, Windows 10 My Question or IssueIt's playlist isappeared after two years of use and does not appear.

  • Newbie
  •   Plan Premium Country Russia Device Samsung Galaxy A 70, PC Operating System Android 10, Windows 10   My Question or Issue It's playlist isappeared after two years of use and do...
  • Emilia_8
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to continiue from last leastned song in playlist? NOT from start

PlanPremiumCountryRussiaDeviceAllOperating SystemAll My Question or IssueHI. I have playlist with 4500 tracks. I want to listen to the tracks each one once. How i see it, for example:i open playlist, listen tracks from 1 to 78... Close app or open ap...

  • Casual Listener
  • Plan Premium Country Russia Device All Operating System All   My Question or Issue HI. I have playlist with 4500 tracks. I want to listen to the tracks each one once.  How i se...
  • Ivan
  • Spotify Legend
  • 326 Views
  • 3 replies
  • 0 likes
  • continiue from last listened song
  • 326 Views
  • 3 replies
  • 0 likes

Local files from my laptop will not sync to my iPhone.

PremiumUnited States iPhone XS Max/Dell Inspiron 7573iOS 13.6/Windows 10 Home My Question or IssueHey! I have not been able to sync local files from my iPhone XS Max. Both are on the same WiFi connection. I am able to listen to the files on my laptop...

  • Casual Listener
  • Premium United States   iPhone XS Max/Dell Inspiron 7573 iOS 13.6/Windows 10 Home   My Question or Issue Hey! I have not been able to sync local files from my iPhone XS Max. Both are...
  • MattSuda
  • Spotify Star
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

Superuser Contribution My library

PlanPremiumCountryFinlandDeviceLaptopOperating SystemWindows 10 My Question or IssueMy library just got wiped, i had saved hundreds or thousands of songs and now I can only see 4 songs in my library.

  • Casual Listener
  • Plan Premium Country Finland Device Laptop Operating System Windows 10   My Question or Issue My library just got wiped, i had saved hundreds or thousands of songs and now I can only s...
  • Ver
  • Moderator
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Why won’t artists stay followed?

Premiumunited statesiPhone XriOS 13.5.1There’s certain artists that when I follow them and then close the app, they clear out and unfollow the next time I get on my mobile app. It doesn’t seem to affect the library on my laptop or my PS4. Is there an...

  • Not applicable
  • Premium united states iPhone Xr iOS 13.5.1 There’s certain artists that when I follow them and then close the app, they clear out and unfollow the next time I get on my mobile app. It doesn’t ...
  • Joel-M
  • Composer
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Deleted songs still exist.

PlanFreeCountryAustraliaDeviceiPad 5Operating SystemiOS 13.5.1 My Question or IssueHello! There is an artist I like called Yu-utsu. They are known to delete their songs after making them for some strange reason. On their account it says they have no ...

  • Regular
  • Plan Free Country Australia Device iPad 5 Operating System iOS 13.5.1   My Question or Issue Hello! There is an artist I like called Yu-utsu. They are known to delete their songs after...
  • StickyLegend
  • Regular
  • 283 Views
  • 1 replies
  • 0 likes
  • Other
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly not updating

PlanPremium DuoCountrySerbiaDeviceiMac, iPhone XS, Chrome BrowserOperating SystemMojaveMy Question or Issue:First my Discover Weekly had disappeared from the "Made for You" section but I managed to find it and followed it (note: it's still not in my ...

  • Visitor
  • Plan Premium Duo Country Serbia Device iMac, iPhone XS, Chrome Browser Operating System Mojave My Question or Issue: First my Discover Weekly had disappeared from the "Made for You" se...
  • Ivan
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 1 likes
  • 180 Views
  • 1 replies
  • 1 likes

Solved!! Spotify put all my playlists into 1 folder!

PlanPremiumCountryUKDeviceIPHONE XSOperating SystemiOS 13.6 My Question or IssueI made a new folder a couple of days ago on my laptop. When i opened spotify on my phone, essentially all of my playlists went into that folder when i only added a few pl...

  • Casual Listener
  • Plan Premium Country UK Device IPHONE XS Operating System iOS 13.6   My Question or Issue I made a new folder a couple of days ago on my laptop. When i opened spotify on my phone, esse...
  • _wsaxyw9-3q2f
  • Casual Listener
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

[Developer] Multi Select not working on Top 50 or Viral, but does work on playlists

I keep having the same problem. It seems like it gets fixed, and then it goes away. I really need multi-select to work on the Top 50 USA chart, and the Viral Chart. It works on other playlists consistently, but it goes away and then comes back depend...

  • Casual Listener
  • I keep having the same problem.  It seems like it gets fixed, and then it goes away.  I really need multi-select to work on the Top 50 USA chart, and the Viral Chart.  It works on othe...
  • iamattheparty
  • Casual Listener
  • 169 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Developer
  • 169 Views
  • 1 replies
  • 0 likes

Albums disappeared

PlanPremiumCountryUKDeviceiPhone 6 and MacBook ProOperating SystemOS Catalina 10.15.5 My Question or IssueAll of my albums have disappeared from my library. I have hundreds of albums saved and they have all gone. The only thing that remains is my pla...

  • Regular
  • Plan Premium Country UK Device iPhone 6 and MacBook Pro Operating System OS Catalina 10.15.5   My Question or Issue All of my albums have disappeared from my library. I have hundr...
  • Billy-J
  • Spotify Star
  • 473 Views
  • 4 replies
  • 1 likes
  • 473 Views
  • 4 replies
  • 1 likes

Superuser Contribution When does Spotify use my downloaded songs?

For example, if I have internet conection but i've previously downloaded the song, where does the music i'm listening to comes from? Thanks

  • Visitor
  • For example, if I have internet conection but i've previously downloaded the song, where does the music i'm listening to comes from? Thanks    
  • Ivan
  • Spotify Legend
  • 280 Views
  • 3 replies
  • 0 likes
  • downloaded music
    internet
    internet connection
    offline music
  • 280 Views
  • 3 replies
  • 0 likes

Superuser Contribution Once I've created a song/album radio I can't follow it?

PlanPremiumCountryUKDeviceiPhone 7, Samsung Galaxy S6, WebplayerOperating SystemLatest for all applicable My Question or IssueOnce I've created a song or album radio with the three dot button, there's no option to add or favourite or whatever the rad...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 7, Samsung Galaxy S6, Webplayer Operating System Latest for all applicable   My Question or Issue Once I've created a song or album radio with the...
  • Alex
  • Moderator
  • 302 Views
  • 4 replies
  • 0 likes
  • 302 Views
  • 4 replies
  • 0 likes

Solved!! Playlists and albums not continuing after 1 song.

PlanPremiumCountryAustralia DeviceAndroid phone and desktop PCOperating SystemAndroid. Windows 10. My Question or IssuePlaylists and albums have stopped continuing. Instead after 1 selected song ends I get random ambient tracks that are not similar t...

Spotify error.JPG
  • Casual Listener
  • Plan Premium Country Australia   Device Android phone and desktop PC Operating System Android. Windows 10.   My Question or Issue Playlists and albums have stopped continuing. In...
  • markyramone62
  • Casual Listener
  • 213 Views
  • 2 replies
  • 1 likes
  • 213 Views
  • 2 replies
  • 1 likes

Discover Weekly disappeared

I have been using Spotify since the official release in Russia. but there is still no this playlist. help me please PlanPremiumCountryRussiaDeviceHuawei P smart Z STK-LX1Operating SystemAndroid 10My Question or Issuewhat do i need to do to fix this?

  • Casual Listener
  • I have been using Spotify since the official release in Russia. but there is still no this playlist. help me please 😞 Plan Premium Country Russia Device Huawei P smart Z STK-LX1 Operating S...
  • Amadey
  • Casual Listener
  • 213 Views
  • 2 replies
  • 1 likes
  • 213 Views
  • 2 replies
  • 1 likes

Sampling Multiple Playlists

How about being able to shuffle between multiple playlists. That would be cool

  • Newbie
  • How about being able to shuffle between multiple playlists.  That would be cool    
  • 181 Views
  • 0 replies
  • 0 likes
  • feature request
  • 181 Views
  • 0 replies
  • 0 likes

Solved!! All filled up? But I have less than the limit!

Plan: Premium Today I received "All filled up" message in my device. I understand thet the limit is 10,000 songs, but, in Liked Songs section just I have 3,471 songs.However, I cannot add more songs! Please, give me a solution

  • Casual Listener
  • Plan: Premium   Today I received "All filled up" message in my device. I understand thet the limit is 10,000 songs, but, in Liked Songs section just I have 3,471 songs. However, I cannot...
  • YulTheWizard
  • Composer
  • 884 Views
  • 5 replies
  • 0 likes
  • limit
    Limite biblioteca
    songs limit
  • 884 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly disappeared.

Since Spotify appeared in Russia and I changed my country to Russia, I can't find my Discover Weekly playlist anywhere. PlanPremiumCountryRussiaDeviceSamsung Galaxy s20+, desktop appOperating SystemWindows 10 My Question or IssueHow do I bring Discov...

  • Visitor
  • Since Spotify appeared in Russia and I changed my country to Russia, I can't find my Discover Weekly playlist anywhere.    Plan Premium Country Russia Device Samsung Galaxy s20+, des...
  • Elena
  • Moderator
  • 6789 Views
  • 1 replies
  • 1 likes
  • 6789 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't Find My Deleted Playlists

PlanPremiumCountryTurkeyDevice(Xiaomi Mi Note 10, Acer Aspire 7)Operating System(Android 10, Windows 10) My Question or IssueI recovered my deleted playlists about 6 months ago but when I deleted them again they are completely gone. I can't see my de...

  • Casual Listener
  • Plan Premium Country Turkey Device (Xiaomi Mi Note 10, Acer Aspire 7) Operating System (Android 10, Windows 10)   My Question or Issue I recovered my deleted playlists about 6 months a...
  • Mihail
  • Spotify Legend
  • 219 Views
  • 3 replies
  • 1 likes
  • 219 Views
  • 3 replies
  • 1 likes

[Desktop][Your Library] Unable to sort albums by artist

When I go to Your Library > Albums and sort my albums by 'Recently Added' I get a list of all the albums I've added (hearted) to my library sorted by the date that I added them. When I change the sort to by 'Artist' to view my albums grouped by artis...

  • Casual Listener
  • When I go to Your Library > Albums and sort my albums by 'Recently Added' I get a list of all the albums I've added (hearted) to my library sorted by the date that I added them. When I change the ...
  • seanbendell
  • Casual Listener
  • 165 Views
  • 2 replies
  • 1 likes
  • Desktop
    Your Library
  • 165 Views
  • 2 replies
  • 1 likes