Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremiumCountryUnited StatesDeviceiPhone 13Operating System16.0 My Question or IssueI cannot get local files to even attempt to download on my iPhone. I have logged into my account on other devices and it downloads just fine on all of those, but i...
Plan Premium Country United States Device iPhone 13 Operating System 16.0 My Question or Issue I cannot get local files to even attempt to download on my iPhone. I have logged into m...
Moderator
428 Views
1 replies
0 likes
Spotify is testing a feature wherein there is no longer the ability to single-click a Heart icon to like a song. Instead we’re forced to click a plus sign and choose from an array of options. There are several reasons why this causes negative impact ...
Spotify is testing a feature wherein there is no longer the ability to single-click a Heart icon to like a song. Instead we’re forced to click a plus sign and choose from an array of options...
Spotify Star
4057 Views
6 replies
101 likes
PlanFreeCountryPhilippinesOperating SystemWindows 10 My Question or IssueHello, so as the subject title says, I accidentally unliked a song in my Liked Songs playlist, and I'm just wondering if anybody knows how to recover it? It was done in a flash,...
Plan Free Country Philippines Operating System Windows 10 My Question or Issue Hello, so as the subject title says, I accidentally unliked a song in my Liked Songs playlist, and I'm ju...
Moderator
615 Views
1 replies
1 likes
PlanPremiumCountrySingaporeDeviceiPhone 13Operating SystemiOS 16.2 My Question or IssueI am having issues downloading my playlist after using the enhanced playlist feature. Existing song became unavailable offline. The download and option （。。。) butto...
Plan Premium Country Singapore Device iPhone 13 Operating System iOS 16.2 My Question or Issue I am having issues downloading my playlist after using the enhanced playlist feature. E...
Casual Listener
643 Views
2 replies
0 likes
I have been trying from past 3 to 4 days for looking at the blend story but it's not working. Please resolve this issue or help me out on what to do about it.
I have been trying from past 3 to 4 days for looking at the blend story but it's not working. Please resolve this issue or help me out on what to do about it.
Moderator
970 Views
3 replies
2 likes
I'm on a Premium account. I recently had a child, so I've been playing a lot of lullabies from Spotify (one album in particular) to put her to sleep. How can I prevent these songs from making it into my Wrapped?
I'm on a Premium account. I recently had a child, so I've been playing a lot of lullabies from Spotify (one album in particular) to put her to sleep. How can I prevent these songs from ma...
Moderator
1332 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(Samsung Galaxy S20fE)Operating SystemAndroid My Question or IssueHow can I remove local files in my library permanently?
Plan Free/Premium Country Device (Samsung Galaxy S20fE) Operating System Android My Question or Issue How can I remove local files in my library permanently?
Moderator
527 Views
1 replies
0 likes
I am having trouble with a playlist of mine no longer being discoverable for anyone but myself. It is not even available when directly sharing the link. I have made it public and added it to my profile, but no matter what, it is only visible when I a...
I am having trouble with a playlist of mine no longer being discoverable for anyone but myself. It is not even available when directly sharing the link. I have made it public and added it t...
Spotify Star
723 Views
5 replies
0 likes
PlanPremiumCountryBelgiumDeviceSamsung Galaxy A10Operating SystemAndroid After performing a restore of factory settings on my mobile device, my playlists on my mobile app are empty. They are not empty on the webbrowser app. I already did a clean rein...
Plan Premium Country Belgium Device Samsung Galaxy A10 Operating System Android After performing a restore of factory settings on my mobile device, my play...
Moderator
444 Views
1 replies
0 likes
Plan: Premium StudentCountry: USDevice: Google Pixel 5A + Bluetooth connected to PS5Operating System: Android 13Bluetooth does not behave properly with certain artist's Popular songs list: 1) Bluetooth will refuse to connect if a song is playing from...
Plan: Premium Student Country: US Device: Google Pixel 5A + Bluetooth connected to PS5 Operating System: Android 13 Bluetooth does not behave properly with certain artist's Popular songs list: ...
Moderator
426 Views
2 replies
1 likes
Greetings. All my playlists peaked at just over 29h, but one of my playlists peaked at 27h and 25 minutes. Even though the app was updated yesterday, I had this problem. I always put the same number of songs on my playlists, but on this playlist they...
Greetings. All my playlists peaked at just over 29h, but one of my playlists peaked at 27h and 25 minutes. Even though the app was updated yesterday, I had this problem. I always put the same number ...
Regular
2190 Views
14 replies
1 likes
PlanPremiumCountryUKDevicePC Operating SystemWin 10 My Question or IssueA while ago Spotify stopped playing some songs on my PC. When I hit play it would just sit there and the play area at the bottom would be blank. If I added the song to my library...
Plan Premium Country UK Device PC Operating System Win 10 My Question or Issue A while ago Spotify stopped playing some songs on my PC. When I hit play it would just sit there ...
Visitor
18452 Views
8 replies
3 likes
I am a paid premium user in the US.iPhone 11iOS 16 I have a large amount of songs on my "Liked Songs" playlist, but I am running out of storage on my phone. I would like to keep my songs saved to my "Liked Songs" playlist, but do not want them to be ...
I am a paid premium user in the US. iPhone 11 iOS 16 I have a large amount of songs on my "Liked Songs" playlist, but I am running out of storage on my phone. I would like to keep my songs...
Community Legend
1832 Views
1 replies
1 likes
Hi there, I like to use Spotify's brilliant local file access feature to be able to upload personal playlists for audiobooks and podcasts for which I have the MP3 files downloaded on my computer, but my issue is that local files get registered as son...
Hi there, I like to use Spotify's brilliant local file access feature to be able to upload personal playlists for audiobooks and podcasts for which I have the MP3 files downloaded on my computer,...
Casual Listener
9416 Views
2 replies
10 likes
Ya desinstalé e instalé varias veces la app y se siguen deteniendo las descargas en cierto punto. Creo que cuando llego como a 500 discos mas o menos ahí se quedan las descargas y no puedo seguir descargando nada aunque aún tengo 60gb de memoria libr...
Ya desinstalé e instalé varias veces la app y se siguen deteniendo las descargas en cierto punto. Creo que cuando llego como a 500 discos mas o menos ahí se quedan las descargas y no puedo seguir des...
Moderator
366 Views
1 replies
0 likes
Bonjour,mes albums enregistré dans la bibliothèque ne fonctionnent pas sans connexion je suis obligé d'avoir les données mobiles ? merci d'avance pour votre réponse
Bonjour,mes albums enregistré dans la bibliothèque ne fonctionnent pas sans connexion je suis obligé d'avoir les données mobiles ? merci d'avance pour votre réponse
Moderator
286 Views
1 replies
0 likes
I have a ton of playlists that I chose to not show on my spotify profile and they were all grouped in a folder, but the folder is now missing - i don't remember deleting it. Now the only way I can find my playlists now is through the shared link (tha...
I have a ton of playlists that I chose to not show on my spotify profile and they were all grouped in a folder, but the folder is now missing - i don't remember deleting it. Now the only way I can fi...
Spotify Star
272 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceThais happens in all my devises Operating SystemAndroid, Windows My Question or IssueI have Spotify premium family, last month I had problem with my credit card so the payment was delayed, now it's all fixed but now I tr...
Plan Premium Country France Device Thais happens in all my devises Operating System Android, Windows My Question or Issue I have Spotify premium family, last month I had ...
Moderator
405 Views
2 replies
1 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHi, Yesterday i had a local file on my desktop application and then synced it on my android device. Then i played the song 2 or three times on my android devic...
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android My Question or Issue Hi, Yesterday i had a local file on my desktop application and then synced...
Community Legend
713 Views
5 replies
1 likes
Hi people,Long term user here with virtually no issues hence this is my first post. I'm totally bemused with having gone into my Spotify this eve ( Premium / Desktop ) to browse Top Songs of a given year, and the 2020 version is completely, and utter...
Hi people, Long term user here with virtually no issues hence this is my first post. I'm totally bemused with having gone into my Spotify this eve ( Premium / Desktop ) to browse Top Song...
Spotify Star
1056 Views
3 replies
2 likes
