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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305237 Views

97 replies

92 likes

  • 305237 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172947 Views

242 replies

44 likes

  • 172947 Views
  • 242 replies
  • 44 likes

Superuser Contribution Lecture sans connexion

Bonjour,mes albums enregistré dans la bibliothèque ne fonctionnent pas sans connexion je suis obligé d'avoir les données mobiles ? merci d'avance pour votre réponse

Visitor

Bonjour,mes albums enregistré dans la bibliothèque ne fonctionnent pas sans connexion je suis obligé d'avoir les données mobiles ? merci d'avance pour votre réponse 

OscarDC

Moderator

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

My playlists are missing!

I have a ton of playlists that I chose to not show on my spotify profile and they were all grouped in a folder, but the folder is now missing - i don't remember deleting it. Now the only way I can find my playlists now is through the shared link (tha...

Visitor

I have a ton of playlists that I chose to not show on my spotify profile and they were all grouped in a folder, but the folder is now missing - i don't remember deleting it. Now the only way I can fi...

Bittencourt

Spotify Star

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Plays what It want

PlanPremiumCountryFranceDeviceThais happens in all my devises Operating SystemAndroid, Windows My Question or IssueI have Spotify premium family, last month I had problem with my credit card so the payment was delayed, now it's all fixed but now I tr...

Casual Listener

Plan Premium Country France Device Thais happens in all my devises  Operating System Android, Windows    My Question or Issue I have Spotify premium family, last month I had ...

MihailY

Moderator

406 Views

2 replies

1 likes

  • 406 Views
  • 2 replies
  • 1 likes

Local file became unplayable

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHi, Yesterday i had a local file on my desktop application and then synced it on my android device. Then i played the song 2 or three times on my android devic...

Casual Listener

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android   My Question or Issue Hi,   Yesterday i had a local file on my desktop application and then synced...

Taylith

Community Legend

720 Views

5 replies

1 likes

  • 720 Views
  • 5 replies
  • 1 likes

Superuser Contribution "Your Top Songs" for "x" year completely wrong!

Hi people,Long term user here with virtually no issues hence this is my first post. I'm totally bemused with having gone into my Spotify this eve ( Premium / Desktop ) to browse Top Songs of a given year, and the 2020 version is completely, and utter...

Casual Listener

Hi people, Long term user here with virtually no issues hence this is my first post.  I'm totally bemused with having gone into my Spotify this eve ( Premium / Desktop ) to browse Top Song...

Bittencourt

Spotify Star

1068 Views

3 replies

2 likes

  • 1068 Views
  • 3 replies
  • 2 likes

Reason because my playlist name violates content policies

I don't undestand why the playlist title "lentos 80's" or "lentos de los 80" violates the content terms. Even though,adding as sufix my initial letter violates the terms. Could you please explain me the rules I must follow in other to mantain the pla...

Newbie

I don't undestand why the playlist title "lentos 80's" or "lentos de los 80" violates the content terms. Even though,adding as sufix my initial letter violates the terms. Could you please explain...

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

Playlists are missing. What do I need to do?

Two of my playlists are missing. I tried using the Recover Playlist feature, but that didn't work. What do I need to do to get them back?

Visitor

Two of my playlists are missing. I tried using the Recover Playlist feature, but that didn't work. What do I need to do to get them back?

ToolboxT

Roadie

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Can spotify respect the playlist I choose?

I put on a playlist and after the first song the playlist doesn't play anymore, random songs from some playlist of mine starts playing

Visitor

I put on a playlist and after the first song the playlist doesn't play anymore, random songs from some playlist of mine starts playing

Amay

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Followed artists removed from my profile after logon on browser

PlanPremiumCountryBrazilDeviceWindows (Web Browser)Operating SystemWindows 10 My Question or IssueToday I noted Spotify logged me off during the afternoon, after logon again I notice a lot of artists I followed before are just not followed, I started...

Casual Listener

Plan Premium Country Brazil Device Windows (Web Browser) Operating System Windows 10   My Question or Issue Today I noted Spotify logged me off during the afternoon, after logon again ...

rna-13

Casual Listener

370 Views

2 replies

0 likes

  • 370 Views
  • 2 replies
  • 0 likes

Superuser Contribution Other users daily mix showing on my home screen (App only)

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 13 My Question or IssueOn the home screen of my Spotify app, other users daily mixes are showing up. When I open up the daily mix it says 'Made for X' where X is someone else's username. On top...

Casual Listener

Plan Premium Country UK Device Pixel 5 Operating System Android 13   My Question or Issue On the home screen of my Spotify app, other users daily mixes are showing up. When I open up t...

Novy

Moderator

4649 Views

16 replies

1 likes

  • 4649 Views
  • 16 replies
  • 1 likes

Superuser Contribution [Samsung] Library and playlists empty, unable to play any music

PlanPremiumCountryCroatiaDevice(Samsung Galaxy A10)Operating System(Android version 11, One UI version 3.1) My Question or IssueSince the last software update for my phone (yesterday), I am unable to listen to music at all and my library appears empt...

Visitor

Plan Premium Country Croatia Device (Samsung Galaxy A10) Operating System (Android version 11, One UI version 3.1)   My Question or Issue Since the last software update for my phone (y...

OscarDC

Moderator

1563 Views

11 replies

1 likes

  • 1563 Views
  • 11 replies
  • 1 likes

Superuser Contribution My liked songs disappeared on my Android today. They are still on my desktop. How do it get them bac

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My liked songs on my Android disappeared today. Already tried clearing cache, restarting phone, etc. How can I ge...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My liked songs on my Android ...

Dian

Spotify Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files

PlanPremiumCountryUnited StatesDeviceiPhone 13Operating SystemiOS 16 My Question or IssueI've been using the local files system for a long time now, and it's worked flawlessly up until I got a new phone a few months ago. I can see the local files son...

Visitor

Plan Premium Country United States Device iPhone 13 Operating System iOS 16   My Question or Issue I've been using the local files system for a long time now, and it's worked flawlessl...

Alex

Spotify Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs not synced between artist profile and now playing

PlanPremiumCountryAUDevice(iPhone 13, Macbook Air)Operating System(iOS 16, MacOS Monterey) My Question or IssueSome of my Liked Songs are showing up as liked on the Artist Profile, but not in album view or now playing.

Regular

Plan Premium Country AU Device (iPhone 13, Macbook Air) Operating System (iOS 16, MacOS Monterey)   My Question or Issue Some of my Liked Songs are showing up as liked on the Artist Pr...

Vasil

Moderator

1011 Views

10 replies

0 likes

  • 1011 Views
  • 10 replies
  • 0 likes

Sort playlist

Help

Newbie

Help

Amay

Spotify Star

401 Views

1 replies

0 likes

How do i sort playlist
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue clears when I connect to CarPlay

PlanPremiumCountryUnited States DeviceiPhone 12 miniOperating SystemiOS 16 My Question or IssueWhen I connect my phone to CarPlay using the car’s USB connector, my queue disappears and is gone/cleared. How do I fix this or what is the cause?

Regular

Plan Premium Country United States  Device iPhone 12 mini Operating System iOS 16   My Question or Issue When I connect my phone to CarPlay using the car’s USB connector, my queue...

Jeremy

Spotify Legend

2230 Views

8 replies

0 likes

Queue clears when connected to CarPlay
  • 2230 Views
  • 8 replies
  • 0 likes

Superuser Contribution eliminar dispositivos

Hola! ahora no aparece la opción para quitar dispositivos offline en el menú de la cuenta, como los puedo eliminar?

Newbie

Hola! ahora no aparece la opción para quitar dispositivos offline en el menú de la cuenta, como los puedo eliminar?   

Eni

Moderator

900 Views

3 replies

0 likes

Account
Premium
  • 900 Views
  • 3 replies
  • 0 likes

Superuser Contribution DISLIKED ARTIST KEEP APPEARING ON MY RELEASE RADAR

So i have two artists that keep appearing on my release radar playlist every week even tho i dislike them everytime i see their music on the playlist. This been happening for months and it just annoys me and I'm getting fed up with it. I've never fol...

Newbie

So i have two artists that keep appearing on my release radar playlist every week even tho i dislike them everytime i see their music on the playlist. This been happening for months and it just annoy...

Yordan

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Tap always plays the same

My Question or IssueI have a Bose 700 and I would like to use the Spotify Tap feature as advertised, "jump back in where you left off or get served something new and fresh based on your personal taste". Now jumping back in where I left off seemed OK ...

Regular

My Question or Issue I have a Bose 700 and I would like to use the Spotify Tap feature as advertised, "jump back in where you left off or get served something new and fresh based on your personal ta...

Eni

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes