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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302387 Views

96 replies

91 likes

  • 302387 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

165908 Views

238 replies

44 likes

  • 165908 Views
  • 238 replies
  • 44 likes

How Secure Are My Playlists? Will They Dissapear?

Hello Everyone, I am currently 82 weeks into playlist building (1 per week x 90-100songs) I was wondering how secure my playlists will be on spotify. Will they eventually disappear? Is there a way to back them up? If anyone has some knowledge on this...

Casual Listener

Hello Everyone,   I am currently 82 weeks into playlist building (1 per week x 90-100songs) I was wondering how secure my playlists will be on spotify. Will they eventually disappear? Is there...

282 Views

0 replies

0 likes

Playlists
  • 282 Views
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Superuser Contribution Play song while editing playlist?

I'm an android user and use the premium version. Is there a way to listen to the songs in a playlist while I'm in the edit playlist function? I'm trying to make playlists for yoga classes and am not very familiar with some of the songs I save. It's t...

Visitor

  I'm an android user and use the premium version. Is there a way to listen to the songs in a playlist while I'm in the edit playlist function? I'm trying to make playlists for yoga classes and...

OscarDC

Moderator

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Not seeing my Spotify Folders on iPhone or Tesla Model Y

I just got a Tesla Model Y, and connect to Spotify via premium connectivity (Tesla) and premium account (Spotify). It works great except that on the Tesla monitor the contents of my Spotify Folders show up individually but the folders I made to organ...

Newbie

I just got a Tesla Model Y, and connect to Spotify via premium connectivity (Tesla) and premium account (Spotify). It works great except that on the Tesla monitor the contents of my Spotify Folders s...

1470 Views

0 replies

2 likes

  • 1470 Views
  • 0 replies
  • 2 likes

Superuser Contribution Your Episodes (Podcasts) Sort Options

PlanFreeCountryUSDeviceSamsung Galaxy A71Operating SystemAndroid My Question or IssueThere is no option to sort podcasts in "Your Episodes" in descending date order (i.e. oldest episodes to newest). 

Regular

Plan Free Country US Device Samsung Galaxy A71 Operating System Android   My Question or Issue There is no option to sort podcasts in "Your Episodes" in descending date order (i.e. old...

Duuude3

Casual Listener

9676 Views

30 replies

49 likes

  • 9676 Views
  • 30 replies
  • 49 likes

Superuser Contribution GetreadywithAlex

Hello there. I was using my iPhone X and when I opened up Spotify I was prompted with a new fun little playlist maker idea that has some visuals and some options for my to pick before a playlist was made. Problem is, when I got to the end with the to...

Newbie

Hello there.  I was using my iPhone X and when I opened up Spotify I was prompted with a new fun little playlist maker idea that has some visuals and some options for my to pick before a playlis...

OscarDC

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to mass delete new folders

PlanFreeCountryAustraliaDevicepcWindows 10 My Question or IssueHow to mass delete new folders

Regular

Plan Free Country Australia Device pc Windows 10   My Question or Issue How to mass delete new folders

OscarDC

Moderator

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files on Mac

I have looked up articles, done a clean uninstall, and reinstalled Spotify twice, but I can not get any local files to pop up on mac. In my Library, I see the section for the local files, but it says to "Add a source or turn off local files in Settin...

Casual Listener

I have looked up articles, done a clean uninstall, and reinstalled Spotify twice, but I can not get any local files to pop up on mac. In my Library, I see the section for the local files, but it says...

Eni

Moderator

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes

Offline

Hello,I have downloaded 0 songs on my iphone, yet, I can play all the songs in my Library (liked songs) when I am offline. How is that possible?

Visitor

Hello, I have downloaded 0 songs on my iphone, yet, I can play all the songs in my Library (liked songs) when I am offline. How is that possible? 

Amay

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dates addded on playlist changed

Ok so I used this playlist sorter onlinehttps://www.playlistsorter.com/ And I tried to sort it by date, and the dates added changed. From 2016 to all the songs saying they were added sunday. Is there a way to restore and have the playlist back in its...

Newbie

Ok so I used this playlist sorter online https://www.playlistsorter.com/ And I tried to sort it by date, and the dates added changed. From 2016 to all the songs saying they were added sunday. ...

Dian

Spotify Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group and Categorize Playlists in personal Library

It would be great for users to create custom labels and / or categories for Playlists that are added to our personal library to make them easier to group and keep track of for the user (e.g. by genre, occasion, season, etc.). There was an older recom...

Visitor

It would be great for users to create custom labels and / or categories for Playlists that are added to our personal library to make them easier to group and keep track of for the user (e.g. by genre...

Yordan

Moderator

672 Views

3 replies

6 likes

  • 672 Views
  • 3 replies
  • 6 likes

Song/ podcasts I haven't listended to in recently played

PlanFreeCountryNew ZealandDevicePhone and laptop (all devices I have Spotify on) My Question or IssueLately on my Spotify home page, in the recommended area at the top, a podcast that I haven't listened to keeps showing up. It has a blue dot next to ...

Visitor

Plan Free Country New Zealand Device Phone and laptop (all devices I have Spotify on)   My Question or Issue Lately on my Spotify home page, in the recommended area at the top, a podcast...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Superuser Contribution Delete any tunes from certain group

Is it possible that I can never have to hear another song by (you don't have to agree) led zeppelin while I have Spotify playing the music I hear. Now I've not liked or added to any playlist and yet I still get to be annoyed when songs sneak in. Can ...

Newbie

Is it possible that I can never have to hear another song by (you don't have to agree) led zeppelin while I have Spotify playing the music I hear. Now I've not liked or added to any playlist and yet ...

OscarDC

Moderator

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing the order of albums from recently listened to recently added on mobile (Android)

0PlanPremiumCountryEl SalvadorDeviceSamsung Galaxy S20Operating SystemAndroid 12 My Question or IssueI want to be able to put the albums on my library from rently listened to recently added. Currently everytime I listen to an album it goes to the top...

Visitor

0Plan Premium Country El Salvador Device Samsung Galaxy S20 Operating System Android 12   My Question or Issue I want to be able to put the albums on my library from rently listened to...

Jeremy

Spotify Legend

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook problem

PlanPremiumCountryUnited States DeviceSamsung Galaxy S22Operating SystemAndroid My Question or IssueI bought an audiobook Babel by R.F. Kuang and Chapter 1 doesn't play. Most other chapters will play normally but there's a few where nothing happens.

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy S22 Operating System Android   My Question or Issue I bought an audiobook Babel by R.F. Kuang and Chapter 1 doesn't pla...

AlejaR

Moderator

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
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Superuser Contribution Unable to download songs on galaxy watch

Hi, i have an issue where i am unable to download on my galaxy watch 4 classic. i have looked and multiple threads and none of it seem to work. my app is up to date for both phone and watch, tried removing download on other device, reinstalling app a...

Visitor

Hi, i have an issue where i am unable to download on my galaxy watch 4 classic. i have looked and multiple threads and none of it seem to work. my app is up to date for both phone and watch, tried re...

Not applicable

1506 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution How do I listen to a playlist again?

First of all, sorry if this post is repeated- the first time I tried to submit I encountered an error, so hopefully I haven't just submitted the same question twice. In the UK, listening on Samsung Galaxy A13, not got premium (just the free version)....

Casual Listener

First of all, sorry if this post is repeated- the first time I tried to submit I encountered an error, so hopefully I haven't just submitted the same question twice.   In the UK, listening on ...

BlackberryQueen

Casual Listener

3927 Views

4 replies

0 likes

relisten
Replay
  • 3927 Views
  • 4 replies
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Superuser Contribution Imported songs all ended up "Liked". How do I remove liked from 4000 songs at once?

I imported 4500 songs and playlists via Soundiiz from Apple Music great! But they were added to "Liked Songs" whereas only a few hundred are really favourites. I can see how to select all Liked Songs, but I can't see how to remove from "Liked Songs" ...

Newbie

I imported 4500 songs and playlists via Soundiiz from Apple Music great!  But they were added to "Liked Songs" whereas only a few hundred are really favourites.  I can see how to select all...

Dian

Spotify Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended Based on what's in this playlist recommends song already in the playlist

PlanPremiumCountryUSADeviceAll devicesOperating SystemAll OSes My Question or IssuePlaylist, at the bottom "Recommended Based on what's in this playlist" recommends song already in the playlist

Casual Listener

  Plan Premium Country USA Device All devices Operating System All OSes   My Question or Issue Playlist, at the bottom "Recommended Based on what's in this playlist" recommends s...

Jeremy

Spotify Legend

890 Views

3 replies

0 likes

Playlist Recommended
  • 890 Views
  • 3 replies
  • 0 likes

Is there a way to remove music from one coutnry from recommendations?

Hello everyone. I hope most of you are aware about situation in Ukraine and currently I was looking for a way to remove all russian content for me in Spotify (from recommendations and new songs that come up every Thursday), maybe someone knows a way ...

Newbie

Hello everyone. I hope most of you are aware about situation in Ukraine and currently I was looking for a way to remove all russian content for me in Spotify (from recommendations and new songs that ...

278 Views

0 replies

6 likes

  • 278 Views
  • 0 replies
  • 6 likes