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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Elli_963
  • Regular
  • 52311 Views
  • 57 replies
  • 60 likes
  • 52311 Views
  • 57 replies
  • 60 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 21354 Views
  • 44 replies
  • 28 likes
  • 21354 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 117321 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 117321 Views
  • 62 replies
  • 48 likes

Superuser Contribution How do I add a local album to my Spotify library?

The album "All Day" by Girl Talk is not on Spotify. I want to add the album to my Spotify library, and I have the files on my computer. But when I add the songs to Local Files, there is no way to add the album to my library. All of the songs are mixe...

  • Casual Listener
  • The album "All Day" by Girl Talk is not on Spotify. I want to add the album to my Spotify library, and I have the files on my computer. But when I add the songs to Local Files, there is no way to add...
  • rbits
  • Casual Listener
  • 1166 Views
  • 2 replies
  • 0 likes
  • 1166 Views
  • 2 replies
  • 0 likes

Superuser Contribution Logged into premium with wrong email & I've lost my playlists???

I just went premium but entered a different email to the email I was using & now all my playlists have disappeared?

  • Visitor
  • I just went premium but entered a different email to the email I was using & now all my playlists have disappeared?
  • AndresM
  • Spotify
  • 167 Views
  • 1 replies
  • 1 likes
  • 167 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs I have 'liked' are 'unliked' by itself over a period of time

If I 'like' a certain song, after some time I see that the 'like' has been removed. Don't know why it keeps happening. Not limited to a single artist, keeps happening for different artists

  • Visitor
  • If I 'like' a certain song, after some time I see that the 'like' has been removed. Don't know why it keeps happening. Not limited to a single artist, keeps happening for different artists
  • Dian
  • Spotify Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files are not in my library anymore. How do I fix this?

I like to download songs from YouTube to listen to them if they aren't on Spotify. I used to do this up until today and I check my library and my Local Files are completely gone, why?

  • Visitor
  • I like to download songs from YouTube to listen to them if they aren't on Spotify. I used to do this up until today and I check my library and my Local Files are completely gone, why?
  • AndresM
  • Spotify
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bonjour, j'ai créé une playlist mais qui ne fonctionne pas

les titres des chansons de ma playlist ne se succèdent pas et je me retrouve avec des titres que je n'ai jamais enregistrés; j'ai vu dans les paramètres lecture aléatoire que j'ai désactivé mais cela ne fonctionne toujours pas ? Pouvez vous m'aider c...

  • Visitor
  • les titres des chansons de ma playlist ne se succèdent pas et je me retrouve avec des titres que je n'ai jamais enregistrés; j'ai vu dans les paramètres lecture aléatoire que j'ai désactivé mais cela...
  • Xenia
  • Moderator
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files from my PC are not downloading to my phone, any solutions?

So I’m trying to add some songs to my playlists but for some reason they are greyed out even though it shows that they are downloaded onto my phone. I’ve tried everything suggested online and yet I can’t seem to get my phone to sync with my PC. Anyon...

  • Visitor
  • So I’m trying to add some songs to my playlists but for some reason they are greyed out even though it shows that they are downloaded onto my phone. I’ve tried everything suggested online and yet I c...
  • Yordan
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Romanising titles of songs

Hi! Most of the songs I listen to are in languages I do not speak. Many of these have titles written in their traditional script. I was wondering if there is any option to change the song titles once you've added them to your playlist, or romanise th...

  • Newbie
  • Hi! Most of the songs I listen to are in languages I do not speak. Many of these have titles written in their traditional script. I was wondering if there is any option to change the song titles once...
  • Jeremy
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whenver i play a playlist, It plays one song then plays a specific playlist

Whenver i play a playlist, an album, or even the favorites It plays one song then plays a specific playlist i have deleted since in an alphabetic order of the artists

  • Visitor
  • Whenver i play a playlist, an album, or even the favorites It plays one song then plays a specific playlist i have deleted since in an alphabetic order of the artists
  • Alex
  • Spotify Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove offline devices

I cannot remove my offline devices and my offline device download limit has reached. I tried to remove some of my offline devices but the directed page is 404. Not found

  • Newbie
  • I cannot remove my offline devices and my offline device download limit has reached. I tried to remove some of my offline devices but the directed page is 404. Not found
  • AndresM
  • Spotify
  • 1116 Views
  • 3 replies
  • 0 likes
  • 1116 Views
  • 3 replies
  • 0 likes

Superuser Contribution On Repeat Not Updating

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro, MacBook Pro 2020Operating SystemiOS 15.3.1, macOS Monterey Version 12.2.1 My Question or IssueMy On Repeat playlist hasn't updated in over a week. Previously, it would update within 3 days. All exis...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 13 Pro, MacBook Pro 2020 Operating System iOS 15.3.1, macOS Monterey Version 12.2.1   My Question or Issue My On Repeat playlist hasn't...
  • Isa31
  • Casual Listener
  • 604 Views
  • 5 replies
  • 1 likes
  • 604 Views
  • 5 replies
  • 1 likes

Superuser Contribution My web player is keeps skipping automatically

Whenever I try to play my music, every song is skipped, like I hit it immediately. Except for every five songs, which will play for nine seconds, and then show the progress bar as still going, but without audio. Ca anyone help me?

  • Visitor
  • Whenever I try to play my music, every song is skipped, like I hit it immediately. Except for every five songs, which will play for nine seconds, and then show the progress bar as still going, but wi...
  • OscarDC
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution why can't I make a playlist public?

I have made a playlist public but it doesn't show up under my public playlists for others to view.

  • Visitor
  • I have made a playlist public but it doesn't show up under my public playlists for others to view.
  • Elena
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio for song randomly starts instead of next songs in queue

When connecting to a Bluetooth device, the radio based on the most recently played song will start instead of the next songs in the queue.Ex: IOS premium user connected to car Bluetooth

  • Visitor
  • When connecting to a Bluetooth device, the radio based on the most recently played song will start instead of the next songs in the queue. Ex: IOS premium user connected to car Bluetooth
  • Jeremy
  • Spotify Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

[Your Library] Fix private playlists

Private playlists should be created by default, not public The toggle in social settings to make them private by default also doesn't work. Every new playlist I create is public There should also be a clear label on every public playlist to indicate ...

  • Music Fan
  • Private playlists should be created by default, not public   The toggle in social settings to make them private by default also doesn't work. Every new playlist I create is public   T...
  • 188 Views
  • 0 replies
  • 1 likes
  • Your Library
  • 188 Views
  • 0 replies
  • 1 likes

Superuser Contribution Greyed out songs

I ahve tried literally every solution to this local files not downloading my song. Every time i have tried a solution it just says offline sync no matter how times i have gone offline and downloaded the song and made a playlist and then downloaded th...

  • Newbie
  • I ahve tried literally every solution to this local files not downloading my song. Every time i have tried a solution it just says offline sync no matter how times i have gone offline and downloaded ...
  • JayCee456
  • Newbie
  • 484 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 484 Views
  • 3 replies
  • 0 likes

Superuser Contribution Tame Impala's album not showing in discography

My Question or IssueThe album below:https://open.spotify.com/album/19KL6IwPJMECn2wosxguq7?si=IcoRzdTFQEeT_-04ttmJIgTame Impala - InnerSpeaker (Collector's Edition) is not showing in the artists's discography, only original album (InnerSpeaker) from t...

  • Regular
  • My Question or Issue The album below: https://open.spotify.com/album/19KL6IwPJMECn2wosxguq7?si=IcoRzdTFQEeT_-04ttmJIg Tame Impala - InnerSpeaker (Collector's Edition)   is not showing in th...
  • Elena
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't sync my win PC with my Iphone

I've been trying to sync my PC with my Phone for a while, but every time I try, the playlist on my Phone gets synched, but the songs inside are grey and unplayable. I was wondering if the issue could be that the PC is connected to the rooter with wir...

  • Casual Listener
  • I've been trying to sync my PC with my Phone for a while, but every time I try, the playlist on my Phone gets synched, but the songs inside are grey and unplayable. I was wondering if the issue could...
  • Yordan
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile app isn't showing album covers in Your Library

PlanFree/PremiumCountryArgentinaDeviceNokia 6.1Operating SystemAndroid 10 My Question or IssueThe album art is not shown in 'Your Library' album list. Only shows square with circle. When selecting a specific album from 'My Library' it will show the f...

  • Regular
  • Plan Free/Premium Country Argentina Device Nokia 6.1 Operating System Android 10   My Question or Issue The album art is not shown in 'Your Library' album list. Only shows square with ...
  • andykane77
  • Regular
  • 628 Views
  • 14 replies
  • 0 likes
  • 628 Views
  • 14 replies
  • 0 likes

Superuser Contribution How to delete recently played

I want to delete my recently played songs on my pc but there's no option which enables that. All the remedies on the internet haven't helped.

  • Visitor
  • I want to delete my recently played songs on my pc but there's no option which enables that. All the remedies on the internet haven't helped.
  • Dian
  • Spotify Legend
  • 482 Views
  • 1 replies
  • 1 likes
  • 482 Views
  • 1 replies
  • 1 likes