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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302419 Views

96 replies

91 likes

  • 302419 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

165964 Views

238 replies

44 likes

  • 165964 Views
  • 238 replies
  • 44 likes

Solved!!Superuser Contribution Cant sort playlist by title, album or date added

I don't seem to have any option to sort my playlist by the filters at the top anymore?Can anyone help? They aren't clickable and have no drop down arrow PremiumUKMacbook ProOS Monterey

Casual Listener

  I don't seem to have any option to sort my playlist by the filters at the top anymore? Can anyone help? They aren't clickable and have no drop down arrow     Premium UK Macboo...

MattSuda

Spotify Star

1321 Views

8 replies

0 likes

Help
  • 1321 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Problème de playlist titre liké

Bonjour/bonsoirJ'ai un assez gros soucis qui est le suivant: Je ne peux plus rien faire avec mes titres likés que ce soit ajouter ou même enlever des titres de cette playlist. J'ai tout essayé : mise à jour, déconnexion reconnexion, changement de tél...

Casual Listener

Bonjour/bonsoir J'ai un assez gros soucis qui est le suivant:  Je ne peux plus rien faire avec mes titres likés que ce soit ajouter ou même enlever des titres de cette playlist. J'ai tout essa...

Dian

Spotify Legend

11205 Views

6 replies

0 likes

  • 11205 Views
  • 6 replies
  • 0 likes

Superuser Contribution Downloading locations

PlanPremiumOperating SystemAndroid 12My Question or IssueWould like to know if there's any way to have your library downloaded in multiple locations, for example half of it on the main Android storage and half on the SD card.

Newbie

Plan Premium Operating System Android 12 My Question or Issue Would like to know if there's any way to have your library downloaded in multiple locations, for example half of it on the main Andr...

Vasil

Moderator

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Link to Your Library not working in desktop app

Plan: Premium FamilyCountry: UK Device: Macbook Pro 2020Operating System: macOS Big Sur My Question or IssueSince this morning, clicking on 'Your Library' in the desktop app on this computer produces an error "Something went wrong. Try reloading the ...

Regular

Plan: Premium Family Country: UK   Device: Macbook Pro 2020 Operating System: macOS Big Sur   My Question or Issue Since this morning, clicking on 'Your Library' in the des...

MihailY

Moderator

3089 Views

15 replies

1 likes

  • 3089 Views
  • 15 replies
  • 1 likes

Superuser Contribution Cannot add songs to playlist

On the web and on my computer I have a playlist. The playlists contains 44 ABBA songs. All works.On my iPhone I do not see this specific playlist. Even more, I cannot create a playlist of ABBA songs on my iPhone.How is it possible that I cannot see/d...

Casual Listener

On the web and on my computer I have a playlist. The playlists contains 44 ABBA songs. All works. On my iPhone I do not see this specific playlist. Even more, I cannot create a playlist of ABBA song...

11764875

Visitor

625 Views

6 replies

0 likes

  • 625 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Weekly discovery

Hey maybe someone can help me out here (I've seen some other people having issues with that but the entrys were sadly pretty old)So I got a lot of new songs through the weekly discovery back when i got spotify. they were, as intended always showing m...

Casual Listener

Hey maybe someone can help me out here (I've seen some other people having issues with that but the entrys were sadly pretty old) So I got a lot of new songs through the weekly discovery back when...

Erimaki

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't see author's public playlists with title pattern in search

PlanFree My Account/Premium Author's AccountCountryPolandDevice(Any)Operating System(Windows 10) My Question or IssueHello everyone,A friend of mine has 100 public playlists.Each one has its own number and name identical to the previous one, example ...

Casual Listener

Plan Free My Account/Premium Author's Account Country Poland Device (Any) Operating System (Windows 10)   My Question or Issue Hello everyone, A friend of mine has 100 public playlist...

Alex

Spotify Legend

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discover Weekly is not mine

PlanFree/PremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI have two Discover Weekly lists -one is mine and one is someone I have never heard of - Vinayak. I have blocked them but cannot delete their Discover Weekly

Casual Listener

Plan Free/Premium Country UK Device PC Operating System Windows 10   My Question or Issue I have two Discover Weekly lists -one is mine and one is someone I have never heard of - Vinay...

DiMshl

Casual Listener

1144 Views

5 replies

0 likes

  • 1144 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist disappeared from Spotify for Artists after accidentally deleting it

I'm an artists and I also curate some playlist on spotify. I accidentaly deleted one of my playlists using the Desktop App, but I managed to undo it (ctrl+z). I haven't lost any track, follower, etc. That particular playlist contains a bunch of my so...

Casual Listener

I'm an artists and I also curate some playlist on spotify.   I accidentaly deleted one of my playlists using the Desktop App, but I managed to undo it (ctrl+z). I haven't lost any track, follo...

lucaslazari

Casual Listener

786 Views

3 replies

0 likes

artist
  • 786 Views
  • 3 replies
  • 0 likes

Superuser Contribution Skipping songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Date added (desktop)

Plan: FreeCountry: US Device(laptop)Operating System(Windows) I noticed yesterday or today that the Spotify desktop version doesn't show "date added" on playlists. You can still see it on web player, though. Not sure if this is a new change or just a...

Casual Listener

Plan: Free Country: US   Device (laptop) Operating System (Windows)   I noticed yesterday or today that the Spotify desktop version doesn't show "date added" on playlists. You ...

Alex

Spotify Legend

434 Views

1 replies

0 likes

date added
Playlists
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mis megusta

Las canciones que tenía en mis megusta desaparecieron por completo hace unos días, llevo usando Spotify desde hace años. Ayúdenme por favor para recuperar mis canciones.PlanPremiumCountryMéxico DeviceMotorola G9 plusOperating SystemAndroid 11My Quest...

Casual Listener

Las canciones que tenía en mis megusta desaparecieron por completo hace unos días, llevo usando Spotify desde hace años. Ayúdenme por favor para recuperar mis canciones. Plan Premium Country Méxi...

Jose_perez97

Casual Listener

332 Views

2 replies

0 likes

Spotify
  • 332 Views
  • 2 replies
  • 0 likes

Superuser Contribution Library

How do I delete albums from my library?

Visitor

How do I delete albums from my library?

Eni

Moderator

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution my playlist title and photo continue to be taken down despite not violating terms of service

PlanPremiumCountryCanadaDeviceiPhone 11Operating SystemWindows 11 My Question or IssueMy playlist (spotify:playlist:2gRBOYaq0KFJjKZwDap7vA) continues to be changed to nothing even though my title is “i’m not angry anymore, just glad” which does not v...

Newbie

Plan Premium Country Canada Device iPhone 11 Operating System Windows 11   My Question or Issue My playlist (spotify:playlist:2gRBOYaq0KFJjKZwDap7vA) continues to be changed to nothing...

Alex

Spotify Legend

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discrepancies with autogenerated playlist covers

PlanPremiumCountryUSADeviceDell computerOperating SystemWindows 11 My Question or IssueSince the first four songs on a playlist become the playlist cover, I have a habit of ordering songs so that the cover that's generated fits with how I want it to ...

Newbie

Plan Premium Country USA Device Dell computer Operating System Windows 11   My Question or Issue Since the first four songs on a playlist become the playlist cover, I have a habit of o...

Alex

Spotify Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding songs to my playlist, listed as a co creator, lost normal playlist features?

 How do I fix this? I can’t search in the playlist. Why is Spotify up there as a co creator? I don’t want their suggestions. For reference /Premium/USA/iphone 11

Regular

  How do I fix this? I can’t search in the playlist. Why is Spotify up there as a co creator?   I don’t want their suggestions.  For reference  /Premium/USA/iphone 11  

Alex

Spotify Legend

1198 Views

3 replies

0 likes

  • 1198 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs Wont Work And Playlists Play ads but then say something went wrong

PlanFreeOperating SystemAndroidMy Question or IssueWhen I try to play anything from liked songs, to a playlist it plays an ad then says that something when wrong, I've tried reinstalling, logging out on all devices and every basic thing I can think o...

Casual Listener

  Plan Free Operating System Android My Question or Issue When I try to play anything from liked songs, to a playlist it plays an ad then says that something when wrong, I've tri...

EnderElement10

Casual Listener

399 Views

2 replies

0 likes

  • 399 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked recommendations not added to "Liked Songs"

Hello! Using the iPhone app on iPhone 13 most recent iOS, when I Heart a recommended song, it does not get added to my Liked Songs. Where does it go?

Casual Listener

Hello!   Using the iPhone app on iPhone 13 most recent iOS, when I Heart a recommended song, it does not get added to my  Liked Songs. Where does it go?   

Yordan

Moderator

437 Views

3 replies

0 likes

  • 437 Views
  • 3 replies
  • 0 likes

[Web Player][Social] Wrong german translation in browser version

In the app it says "Folgt #" in my Profile for the artists I'm following with my account, which is correct; "people I follow"In the browser it says "# Follower*innen" on the same button, which means something different; "followers, people who follow ...

Newbie

In the app it says "Folgt #" in my Profile for the artists I'm following with my account, which is correct; "people I follow" In the browser it says "# Follower*innen" on the same button, which mean...

954 Views

0 replies

0 likes

Social
Web Player
  • 954 Views
  • 0 replies
  • 0 likes

Superuser Contribution Stop Spotify from adding random songs to my private playlist

PlanFreeCountryUnited Kingdom DeviceNokia 3.4Operating SystemAndroid My Question or IssueHow do I stop spotify from adding songs to my private playlist? It's starting to **bleep** me off when I have to wait through 6 songs that I don't want to hear f...

Casual Listener

Plan Free Country United Kingdom  Device Nokia 3.4 Operating System Android     My Question or Issue How do I stop spotify from adding songs to my private playlist? It's sta...

Alex

Spotify Legend

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes