Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
121469 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
570762 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Regular
306775 Views
140 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
222692 Views
95 replies
9 likes
PlanFreeCountryIndiaDevice(Samsung Galaxy A03 Core)Operating System(Android 11) I cant seem to play a song or playlist without shuffle after the new update. Is there anyway to turn off this feature and go back to the old spotify ?
Plan Free Country India Device (Samsung Galaxy A03 Core) Operating System (Android 11) I cant seem to play a song or playlist without shuffle after the new update. Is there anyway to ...
Spotify Legend
902 Views
1 replies
0 likes
my spotify works great when i am near internet but it wont play when i am out to sea on a cruise
my spotify works great when i am near internet but it wont play when i am out to sea on a cruise
Casual Listener
5106 Views
2 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 11 Pro maxOperating SystemiOS 16.1 My Question or IssueThe title and image of my playlist have been removed multiple times due to false reporting. Playlist:https://open.spotify.com/playlist/4GctCDUyBO2nqejkgmcl8e?si=...
Plan Premium Country USA Device iPhone 11 Pro max Operating System iOS 16.1 My Question or Issue The title and image of my playlist have been removed multiple times due to fa...
471 Views
0 replies
0 likes
Plan Premium Country Sweden Device PC, iphone, ipad, mac Operating System Windows, iOS My Question or Issue Hello, I woke up a few days ago with my HARD created playlist missing, over the past 2 years. Thankfully it had the name and description, imag...
Plan Premium Country Sweden Device PC, iphone, ipad, mac Operating System Windows, iOS My Question or Issue Hello, I woke up a few days ago with my HARD created playlist mi...
482 Views
0 replies
1 likes
PlanPremiumDeviceWeb Player (https://open.spotify.com/)Operating SystemWindows 10 My Question or IssueWhen accessing one of my folders through the Web Player there is a playlist without icon. Clicking it displays "Couldn't find that playlist". There ...
Plan Premium Device Web Player (https://open.spotify.com/) Operating System Windows 10 My Question or Issue When accessing one of my folders through the Web Player there is a p...
Casual Listener
941 Views
2 replies
1 likes
Tried to start my spotify and found it wouldn't play and it was in offline mode... tried to find a solution for the missing offline button and it was suggested upgrading subscription, annoying, but it wasn't that costly.Now all my playlists from befo...
Tried to start my spotify and found it wouldn't play and it was in offline mode... tried to find a solution for the missing offline button and it was suggested upgrading subscription, annoying, but i...
Moderator
534 Views
1 replies
0 likes
Specs: MacOS VenturaPremiumUSA Issue:I no longer see the option to add songs to my queue by right clicking on them. See the screenshot for more info.
Specs: MacOS Ventura Premium USA Issue: I no longer see the option to add songs to my queue by right clicking on them. See the screenshot for more info.
Moderator
789 Views
3 replies
0 likes
Plan : premium Country : usa Device : samsung s22 ultra Operating System : android 13 My Question or Issue :My Library or 'liked songs' is capped at 600 on two different phones and my windows pc. i just happened to look it up and it should save up to...
Plan : premium Country : usa Device : samsung s22 ultra Operating System : android 13 My Question or Issue : My Library or 'liked songs' is capped at 600 ...
Casual Listener
580 Views
2 replies
0 likes
PlanFreeCountryIndiaDeviceRealme 5Operating SystemMight be Android My Question or IssuePlaylists are not working in correct order.My playlist Eng is sorted by recently added but the recently added songs are not played one by one . After playing on so...
Plan Free Country India Device Realme 5 Operating System Might be Android My Question or Issue Playlists are not working in correct order. My playlist Eng is sorted by recentl...
Spotify Legend
366 Views
1 replies
0 likes
Plan : DuoCountry : UK Device : Android or Web My Question or Issue.I'd like to by adding all the albums I own into Spotify, I can easily create a text file or find their AlbumID in MusicBrainz or whatever, but how do I bulk import this list?
Plan : Duo Country : UK Device : Android or Web My Question or Issue. I'd like to by adding all the albums I own into Spotify, I can easily create a text file or find their ...
Community Legend
491 Views
1 replies
1 likes
Hola, El día de hoy decidí eliminar todos mis temas de "Tus Me Gusta" y me encuentro con que quedan solo dos archivos locales, que no se pueden reproducir. Intento eliminar o sacar el "Me Gusta"de todas las maneras estas dos canciones pero no hay cas...
Hola, El día de hoy decidí eliminar todos mis temas de "Tus Me Gusta" y me encuentro con que quedan solo dos archivos locales, que no se pueden reproducir. Intento eliminar o sacar el ...
Visitor
7242 Views
6 replies
0 likes
PlanFree/PremiumCountryIndiaDevice(vivo Z1pro) model number 1951Operating System(Android 11) My Question or IssueSo today I was facing some issues with songs and playlist so I tried up many times solving it, and eventually cleared the data to start f...
Plan Free/Premium Country India Device (vivo Z1pro) model number 1951 Operating System (Android 11) My Question or Issue So today I was facing some issues with songs and playlist so ...
Moderator
397 Views
1 replies
0 likes
PlanPremiumDeviceiPhone XR, MacBook Pro Mid 2012Operating SystemiOS 16.4.1, macOS 11.7.4 My Question or IssueFor example, when playing a local file on the Mac desktop client (freshly started), the album art will show up on the lower left hand corner ...
Plan Premium Device iPhone XR, MacBook Pro Mid 2012 Operating System iOS 16.4.1, macOS 11.7.4 My Question or Issue For example, when playing a local file on the Mac desktop client (fre...
Moderator
350 Views
1 replies
0 likes
Nothing will load or play. The home screen and playlists tab both have "something went wrong", and I can't search for anything. When I sign out both players works fine, it's only when I log in do the players not work. iPhone app works completely fine...
Nothing will load or play. The home screen and playlists tab both have "something went wrong", and I can't search for anything. When I sign out both players works fine, it's only when I log in do the...
Moderator
421 Views
1 replies
0 likes
Hello, I want to move my playlist to fit it better in my Profile but I don't have the "Custom Order" option. Does anyone know what to do?(the text in the image is in Spanish btw)
Hello, I want to move my playlist to fit it better in my Profile but I don't have the "Custom Order" option. Does anyone know what to do? (the text in the image is in Spanish btw)
Community Legend
719 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
409 Views
1 replies
0 likes
My Question or IssueThe 'Top tracks this month' has a song that I've never listened to. I got hacked in the beginning of the month and since then I've changed my password twice. But this song still stays and actually moves places - it was last and no...
My Question or Issue The 'Top tracks this month' has a song that I've never listened to. I got hacked in the beginning of the month and since then I've changed my password twice. But this so...
Moderator
1933 Views
1 replies
0 likes
Premium, USA, Desktop and iPhone 10 mobile app with latest iOS The podcasts I follow are not showing up in "Your shows" or "Top shows." Instead, ones I have listened to a single time, never followed or followed and immediately unfollowed to get them ...
Premium, USA, Desktop and iPhone 10 mobile app with latest iOS The podcasts I follow are not showing up in "Your shows" or "Top shows." Instead, ones I have listened to a single time, never ...
Casual Listener
624 Views
2 replies
1 likes
will not continue playing, goes back to first song and after 10 songs starts over again
will not continue playing, goes back to first song and after 10 songs starts over again
Gig Goer
2396 Views
7 replies
1 likes
Hi - Any movement of iPad or closing the cover and the playlist view jumps to the top of the list and loses my place. Today, I rotated the iPad from vertical to on its side to prop up and it jumped to the top of the list I was currently playing. On m...
Hi - Any movement of iPad or closing the cover and the playlist view jumps to the top of the list and loses my place. Today, I rotated the iPad from vertical to on its side to prop up...
Moderator
1139 Views
1 replies
1 likes
