Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Add a button in the playlist where we can listen to music in descending order or ascending order. For example, you might add music to your playlist and they are added to the bottom of the playlist, so why not add a function where we can listen to the...
Add a button in the playlist where we can listen to music in descending order or ascending order. For example, you might add music to your playlist and they are added to the bottom of the playlist, s...
Moderator
351 Views
1 replies
0 likes
PremiumFrance DeviceIphone 11Operating SystemOS 14.7.1 Hello everyone, Since 2 weeks, I encounter a problem on Spotify when I'm on mobile. Certain spectific songs don't start and I have to push play a lot of time to make it play. For the moment, I no...
Premium France Device Iphone 11 Operating System OS 14.7.1 Hello everyone, Since 2 weeks, I encounter a problem on Spotify when I'm on mobile. Certain spectific s...
Spotify Legend
351 Views
1 replies
0 likes
Can i pass songs from my library to a device without spotify/internet eg an mp3 player
Can i pass songs from my library to a device without spotify/internet eg an mp3 player
Moderator
313 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 15.1 My Question or IssueI've been wrestling with an issue that pops up when I try to sync local files from my computer to my phone, and I've browsed thread after thread on similar problems and t...
Plan Premium Country US Device iPhone XR Operating System iOS 15.1 My Question or Issue I've been wrestling with an issue that pops up when I try to sync local files from my computer...
Newbie
8888 Views
22 replies
6 likes
I have an infant, ergo I play infant friendly music on occasion. That doesn't mean I want it popping into my daily mix while I'm on the commute.I'd like an option to never add to daily mix's or other suggested lists again.My alternative was to hit 'n...
I have an infant, ergo I play infant friendly music on occasion. That doesn't mean I want it popping into my daily mix while I'm on the commute. I'd like an option to never add to daily mix's...
Spotify Legend
501 Views
1 replies
0 likes
PlanFreeCountryUSDeviceiPhone 11 I can open playlists I’ve made and play them/add songs, but I can’t see the songs in the playlist or remove them. It won’t let me look at them anymore as of a few days ago.
Plan Free Country US Device iPhone 11 I can open playlists I’ve made and play them/add songs, but I can’t see the songs in the playlist or remove them. It won’t let me look at them anym...
Spotify Legend
2880 Views
1 replies
1 likes
Hello all - is there a way to download a list of all my liked songs please? I have around 250. Thanks.
Hello all - is there a way to download a list of all my liked songs please? I have around 250. Thanks.
Newbie
62243 Views
16 replies
0 likes
I have a playlist with a single white noise track I used listen to on repeat while I sleep. I did this pretty much every night for several months. But I moved and haven’t listened to it now for a few months. Shortly after I began listening to that tr...
I have a playlist with a single white noise track I used listen to on repeat while I sleep. I did this pretty much every night for several months. But I moved and haven’t listened to it now for a few...
Regular
4979 Views
12 replies
5 likes
I used to be able to view all of my songs in my playlist by clicking on the group of songs under add songs. Why can’t I do that anymore? Does it have to do with the amount of songs I have on my playlist?
I used to be able to view all of my songs in my playlist by clicking on the group of songs under add songs. Why can’t I do that anymore? Does it have to do with the amount of songs I have on my playl...
Casual Listener
3611 Views
13 replies
1 likes
Plan/Premiumusa iPhone 6sOperating SystemWindows 10 My Question or Issue I am trying to upload local files to my phone. It goes very slowly. It will load 2 or 3 songs and then stop. If I restart the app it will do another couple of songs. Since I am ...
Plan /Premium usa iPhone 6s Operating System Windows 10 My Question or Issue I am trying to upload local files to my phone. It goes very slowly. It will load 2 or...
Moderator
431 Views
1 replies
0 likes
PlanPremium (Family)CountryPortugal Device(iPhone 12 Max Pro and Macbook Pro 2017)Operating System(iOS 15.3.1, macOS Monterey) My Question or IssueHi Guys,I have my songs and playlists physically in both my MacBook Pro and iPhone. I am not subscribin...
Plan Premium (Family) Country Portugal Device (iPhone 12 Max Pro and Macbook Pro 2017) Operating System (iOS 15.3.1, macOS Monterey) My Question or Issue Hi Guys, I have...
Moderator
681 Views
1 replies
0 likes
PlanPremiumCountryMexico Device(iPhone 13 Pro)Operating System(iOS 15.3.1) My Question or Issue My On Repeat and Repeat Rewind playlists have not been updating like they used to, in the past, it took 4 days to get updated, last time in took 11 days a...
Plan Premium Country Mexico Device (iPhone 13 Pro) Operating System (iOS 15.3.1) My Question or Issue My On Repeat and Repeat Rewind playlists have not ...
Spotify Legend
490 Views
1 replies
0 likes
I'd like to be able to exclude certain songs, playlists, artists from being tracked in my history/statistics. The reason for this is that I have several playlists of songs for my infant daughter that I play daily. I'd rather not have these songs appe...
I'd like to be able to exclude certain songs, playlists, artists from being tracked in my history/statistics. The reason for this is that I have several playlists of songs for my infant daughter th...
Spotify Legend
1519 Views
5 replies
0 likes
Plan: PremiumCountry: USA Device: Pixel 5Operating System: Android 12 My Question or Issue: My question is quite similar to this post: https://community.spotify.com/t5/Closed-Ideas/History-Remove-played-songs-in-History/idi-p/999232 I have a white no...
Plan: Premium Country: USA Device: Pixel 5 Operating System: Android 12 My Question or Issue: My question is quite similar to this post: https://community.spoti...
Spotify Star
715 Views
1 replies
0 likes
I've been a Premium user (family plan) for many years and I've had the "Failed to save playlist changes" error for over a year now. The error happens on my Windows PC as well as 3 Android devices. I tried everything and kep on giving up for over a ye...
I've been a Premium user (family plan) for many years and I've had the "Failed to save playlist changes" error for over a year now. The error happens on my Windows PC as well as 3 Android devices. I ...
Moderator
1742 Views
7 replies
0 likes
I've noticed that every time that i sort out songs from a new album in my playlist they get redownloaded as soon as turn on my datas or access to wifi which either consume them uselessly or force me to make that task a second time for no apparent rea...
I've noticed that every time that i sort out songs from a new album in my playlist they get redownloaded as soon as turn on my datas or access to wifi which either consume them uselessly or force me ...
Spotify Legend
340 Views
1 replies
0 likes
I wanna say a few days ago I noticed I couldn't open my playlist on my phone but I brushed it off since it wasn't the first time it happened and thought the next day I would be able to open it again. That wasn't the case since I can't open any of my ...
I wanna say a few days ago I noticed I couldn't open my playlist on my phone but I brushed it off since it wasn't the first time it happened and thought the next day I would be able to open it again....
Spotify Legend
410 Views
1 replies
2 likes
Today a bunch of accounts simultaneously added like the same 90 songs repeatedly to all of my collaborative playlists. I realized that they can only be bot accounts. The problem I have is that I realized that any account can delete the songs that I h...
Today a bunch of accounts simultaneously added like the same 90 songs repeatedly to all of my collaborative playlists. I realized that they can only be bot accounts. The problem I have is that I real...
Spotify Legend
1010 Views
2 replies
3 likes
I would like to be able to organize my music by speed (beats per minute) and rhythmic complexity because I use it to practice my dancing, and different drills call for different music. Is there an app that does that? I would be content if I can autom...
I would like to be able to organize my music by speed (beats per minute) and rhythmic complexity because I use it to practice my dancing, and different drills call for different music. Is th...
Spotify Legend
286 Views
1 replies
1 likes
One of my playlists got deleted and I tried to restore it as recommended on the spotify homepage, but it does not work. In my accout I saw that the playlist got deleted - about 309 songs - and I pushed the button restore. Now the playlist show up onl...
One of my playlists got deleted and I tried to restore it as recommended on the spotify homepage, but it does not work. In my accout I saw that the playlist got deleted - about 309 son...
Moderator
514 Views
3 replies
0 likes
