Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115918 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
565220 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300766 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216846 Views
95 replies
9 likes
PlanFreeCountryUnited Kingdom DeviceNokia 3.4Operating SystemAndroid My Question or IssueHow do I stop spotify from adding songs to my private playlist? It's starting to **bleep** me off when I have to wait through 6 songs that I don't want to hear f...
Plan Free Country United Kingdom Device Nokia 3.4 Operating System Android My Question or Issue How do I stop spotify from adding songs to my private playlist? It's sta...
Spotify Legend
946 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI have an MP3 file I want to add to my playlist but I can’t get Local Files to appear. I’ve set “Show Local Files” on in settings, cleared my cache, deleted and redownlo...
Plan Free/Premium Country USA Device PC Operating System Windows 10 My Question or Issue I have an MP3 file I want to add to my playlist but I can’t get Local Files to appear. I’ve s...
Moderator
426 Views
1 replies
0 likes
In the app it says "Folgt #" in my Profile for the artists I'm following with my account, which is correct; "people I follow"In the browser it says "# Follower*innen" on the same button, which means something different; "followers, people who follow ...
In the app it says "Folgt #" in my Profile for the artists I'm following with my account, which is correct; "people I follow" In the browser it says "# Follower*innen" on the same button, which mean...
1045 Views
0 replies
0 likes
A few days ago my playlist had 2 thousand subscribers, for these few days disappeared 800. People who liked my music taste subscribed for half a year and I also actively added new tracks, as well as many novice musicians wrote to me that I added thei...
A few days ago my playlist had 2 thousand subscribers, for these few days disappeared 800. People who liked my music taste subscribed for half a year and I also actively added new tracks, as well as ...
317 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S10+, HP Laptop, Dell LaptopOperating SystemAndroid Red Velvet Cake (Android 11), Windows 10 My Question or IssueHello there. I apologize for the long post in advance, but I just want to explain everything th...
Plan Premium Country USA Device Samsung Galaxy S10+, HP Laptop, Dell Laptop Operating System Android Red Velvet Cake (Android 11), Windows 10 My Question or Issue Hello there.&n...
Regular
2738 Views
6 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDear customer support,I have such a terrible issue with my blends. It almost doesnt't update ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Dear cu...
Casual Listener
582 Views
2 replies
0 likes
On All devices the list of liked songs for artist is gone, AGAIN. Your Library > Artist > "there was a link there to display only the songs you like per artist"Few weeks ago it was there. Now it is nowhere to be found. Why Spotify keeps changing this...
On All devices the list of liked songs for artist is gone, AGAIN. Your Library > Artist > "there was a link there to display only the songs you like per artist" Few weeks ago it was the...
Moderator
719 Views
3 replies
0 likes
PlanPremiumCountryaus DeviceSamsung Galaxy S21, Windows 10 laptop My Question or IssueVideo podcasts are not showing up on my phone or laptop. I have checked in settings and nothing is checked to do with video settings. I have only ever seen a video ...
Plan Premium Country aus Device Samsung Galaxy S21, Windows 10 laptop My Question or Issue Video podcasts are not showing up on my phone or laptop. I have checked in se...
Spotify Legend
1393 Views
7 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung S8 My Question or IssueSometimes on my home screen I have a menu titled "continue listening" or "continue episode" not sure exactly. It has a list of several podcast episodes that I'm partially through, and I can...
Plan Premium Country Canada Device Samsung S8 My Question or Issue Sometimes on my home screen I have a menu titled "continue listening" or "continue episode" not sure exactly....
Moderator
902 Views
2 replies
0 likes
Hi, I'm using the Premium plan in Indonesia.Device: iPhone 11 ProOperating System: iOS 15.6.1 I cannot sort my songs in one particular playlist (when I swipe down, nothing happens). And the "Find in playlist" search bar is also missing in the same pl...
Hi, I'm using the Premium plan in Indonesia. Device: iPhone 11 Pro Operating System: iOS 15.6.1 I cannot sort my songs in one particular playlist (when I swipe down, nothing happens). And ...
Community Legend
610 Views
1 replies
0 likes
Hey there~i have a... probably weird question...but with the latest update of Spotify... my Programm keeps shuffeling through all of my different Playlists and even my Local files by just pressing the -arrow- button???i am aware that there is a speci...
Hey there~ i have a... probably weird question... but with the latest update of Spotify... my Programm keeps shuffeling through all of my different Playlists and even my Local files by just pressin...
Moderator
347 Views
1 replies
0 likes
PlanPremium Student DeviceiOS My Question or IssueI checked my top tracks of the month today and yesterday. It has updated with a number of the songs I listened to yesterday, but the song I played the most (at least 7 times) has not been added, where...
Plan Premium Student Device iOS My Question or Issue I checked my top tracks of the month today and yesterday. It has updated with a number of the songs I listened to yesterday, ...
Spotify Star
1119 Views
1 replies
1 likes
Family premiumItaly OnePlus6 / PC / TVOvygenOS 11.1.2.2 / W10 / i dont' know I can't play any song from an artist (audiomachine) since a few week. If i try to embed the playlist or album I can, if I use my old free account, I can, but not on my famil...
Family premium Italy OnePlus6 / PC / TV OvygenOS 11.1.2.2 / W10 / i dont' know I can't play any song from an artist (audiomachine) since a few week. If i try to embed the playlist...
Spotify Legend
981 Views
7 replies
0 likes
Hello, I'm a premium member and I have recently been having trouble with my playlists, an issue that is appearing on all of my connected devices. Public Playlists are not appearing on my profile apart from 2 of them, and when I am listening to them, ...
Hello, I'm a premium member and I have recently been having trouble with my playlists, an issue that is appearing on all of my connected devices. Public Playlists are not appearing on my profile apar...
Spotify Legend
663 Views
3 replies
0 likes
Hello,I have a problem syncing a playlist created on my desktop spotify with my phone.So basically I created a playlist on desktop app using local files. When I go in my android spotify app, I can see the playlist but the song is greyed out and when ...
Hello, I have a problem syncing a playlist created on my desktop spotify with my phone. So basically I created a playlist on desktop app using local files. When I go in my android spotify app, I ca...
Casual Listener
914 Views
6 replies
1 likes
Hi!I downloaded my liked songs on Spotify, but I've noticed I've got a lot of duplicates (e.g: one song from the standard version of an album, and the same exact song from the deluxe version.) I want to tidy things up not to waste storage space, but ...
Hi! I downloaded my liked songs on Spotify, but I've noticed I've got a lot of duplicates (e.g: one song from the standard version of an album, and the same exact song from the deluxe version.) I wa...
Spotify Legend
12895 Views
4 replies
0 likes
PlanPremiumCountryUSDeviceAllOperating SystemAny, Windows/iOS for sure My Question or IssueSpotify's listening metrics fail at registering artist or track listens when they are listened to from a playlist curated by another Spotify account. Ex: I've ...
Plan Premium Country US Device All Operating System Any, Windows/iOS for sure My Question or Issue Spotify's listening metrics fail at registering artist or track listens when they a...
Spotify Legend
3111 Views
5 replies
1 likes
PlanpremiumFree/Premium Country USA Deviceipad(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)iOSMy Question or Issue Spotify keeps adding song suggestions to my playlist- how can I stop them ...
Planpremium Free/Premium Country USA Deviceipad (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS My Question...
Community Legend
452 Views
1 replies
1 likes
I'm an expat in Thailand but I have absolutely no interest in Thai music or Korean K-pop. Is there any way to remove/block all Thai music, etc., from appearing on my homepage?I read the homepage is made from your listening history. I've been careful ...
I'm an expat in Thailand but I have absolutely no interest in Thai music or Korean K-pop. Is there any way to remove/block all Thai music, etc., from appearing on my homepage? I read the homepage is...
Newbie
3465 Views
7 replies
11 likes
PlanPremiumCountryPolandDevice(PC, Redmi Note 9)Operating System(Android 10, Windows 10)My Question or IssueHi, i noticed that the song Yeat - Turban in specific is not able to be played by my account. All my other friends are able to play it, and ev...
Plan Premium Country Poland Device (PC, Redmi Note 9) Operating System (Android 10, Windows 10) My Question or Issue Hi, i noticed that the song Yeat - Turban in specific is not able to be p...
Spotify Legend
1324 Views
3 replies
0 likes
