Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 169518 Views
  • 68 replies
  • 69 likes
  • 169518 Views
  • 68 replies
  • 69 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • mietfrei
  • Casual Listener
  • 46876 Views
  • 64 replies
  • 31 likes
  • 46876 Views
  • 64 replies
  • 31 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Kenny142
  • Visitor
  • 139126 Views
  • 63 replies
  • 48 likes
  • Connect
    JAM
  • 139126 Views
  • 63 replies
  • 48 likes

[Other] how to not play hidden songs in a playlist

that made no sense but, I listen to playlists that I didn't make a lot, and there's some songs that I don't want to listen to on them. I tried hiding that, but they still play.. help?

  • Visitor
  • that made no sense but, I listen to playlists that I didn't make a lot, and there's some songs that I don't want to listen to on them. I tried hiding that, but they still play.. help?
  • mn2ca2co
  • Casual Listener
  • 250 Views
  • 1 replies
  • 0 likes
  • Other
  • 250 Views
  • 1 replies
  • 0 likes

[Playlists] Date added

I noticed you removed the date a song was added to a playlist. Me and two of my friends have had a playlist for over 10 years. Its gotten so big that we can shuffle it and discover songs we added years ago. Listening to a particular part of the list ...

  • Casual Listener
  • I noticed you removed the date a song was added to a playlist. Me and two of my friends have had a playlist for over 10 years. Its gotten so big that we can shuffle it and discover songs we added yea...
  • Lakecheerio
  • Newbie
  • 408 Views
  • 1 replies
  • 4 likes
  • Playlists
  • 408 Views
  • 1 replies
  • 4 likes

Superuser Contribution Musics jumping

PlanPremiumCountryPortugalDeviceHuawei PSmartOperating SystemAndroid OreoMy Question or IssueI have a playlist with 18 musics and it start very well but during the play jumps to another music. For example I star the music nr 1 and when that music fin...

  • Regular
  • Plan Premium Country Portugal Device Huawei PSmart Operating System Android Oreo My Question or Issue I have a playlist with 18 musics and it start very well but during the play jumps t...
  • CarlosE
  • Moderator
  • 460 Views
  • 5 replies
  • 0 likes
  • 460 Views
  • 5 replies
  • 0 likes

Superuser Contribution re-order long queue

PlanPremiumCountryUSADevice(Windows PC)Operating System(Windows 10) My Question or Issue I have a long queue of more than 100 songs. I want to play a podcast next without losing my queue. I can add the podcast to the end of the queue but the desktop ...

  • Gig Goer
  • Plan Premium Country USA Device (Windows PC) Operating System (Windows 10)   My Question or Issue   I have a long queue of more than 100 songs. I want to play a podcast next with...
  • Jeremy
  • Spotify Legend
  • 942 Views
  • 3 replies
  • 1 likes
  • 942 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify plays music that isn't in the playlist that I'm currently listening to

PlanPremiumCountryGermanyDevice(iPhone 11, PC)Operating System(iOS 14, Windows 10) My Question or IssueWhenever I play any playlist, doesn't matter if it's a playlist that I created or one that I'm listening to that someone else made, Spotify will al...

  • Casual Listener
  • Plan Premium Country Germany Device (iPhone 11, PC) Operating System (iOS 14, Windows 10)   My Question or Issue Whenever I play any playlist, doesn't matter if it's a playlist that I ...
  • Jeremy
  • Spotify Legend
  • 1094 Views
  • 3 replies
  • 0 likes
  • 1094 Views
  • 3 replies
  • 0 likes

Superuser Contribution Play the next downloaded album

PlanPremiumCountryCzech rep.DeviceRedmi 7aOperating SystemAndroid 10 My Question or IssueHi,After last update the app won't play next downloaded album automatically after current album is finished. It will just stop or play similar songs when autopla...

  • Regular
  • Plan Premium Country Czech rep. Device Redmi 7a Operating System Android 10   My Question or Issue Hi, After last update the app won't play next downloaded album automatically after c...
  • CarlosE
  • Moderator
  • 733 Views
  • 3 replies
  • 0 likes
  • Album library
    Downloaded tracks
    Next Song
    Update
  • 733 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Artist/Album organisation

Hey! As i am one of those people who listens less to playlists but more to albums and artist radios, I would be super happy if there was an option to sort albums/artists in my library in a "recently/last listened to" kind of way not only recently add...

  • Visitor
  • Hey!   As i am one of those people who listens less to playlists but more to albums and artist radios, I would be super happy if there was an option to sort albums/artists in my library in a "...
  • Novy
  • Moderator
  • 677 Views
  • 2 replies
  • 6 likes
  • Desktop
    Your Library
  • 677 Views
  • 2 replies
  • 6 likes

Am I the only one that can't stand Spotify Podcast setup?

I am a big music + podcast lover and I've recently had to stop listening to some podcasts I like due to Spotify monopolizing the podcast industry. I use a podcast app where I have my own queue of episodes and personalized settings for each show I lis...

  • Roadie
  • I am a big music + podcast lover and I've recently had to stop listening to some podcasts I like due to Spotify monopolizing the podcast industry. I use a podcast app where I have my own queue of epi...
  • 308 Views
  • 0 replies
  • 0 likes
  • App & Features
    Podcast Discussion
  • 308 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Playlists] What happened to "date added" filter on playlists, now only goes one direction?

Feedback after latest update: Lots of changes I'm not quite a fan of, but wth happened to the filtering options for playlists. You can't see date added anymore, and when you order it by date added you can only have it going from oldest to newest. Ple...

  • Visitor
  • Feedback after latest update:    Lots of changes I'm not quite a fan of, but wth happened to the filtering options for playlists. You can't see date added anymore, and when you order it b...
  • Novy
  • Moderator
  • 534 Views
  • 1 replies
  • 1 likes
  • Playlists
  • 534 Views
  • 1 replies
  • 1 likes

Pocast play 4,3,2,1 leson...

Hi, when i play podcast and start leson 1 its not continue. When i play leson 2 if end its switch na leson 1. How can i set play 1,2,3,4 5.... I have spotify premium

  • Casual Listener
  • Hi, when i play podcast and start leson 1 its not continue. When i play leson 2 if end its switch na leson 1. How can i set play 1,2,3,4 5....   I have spotify premium
  • 330 Views
  • 0 replies
  • 0 likes
  • Podcast Discussion
  • 330 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Inappropriate podcasts on home pages

PlanFreeCountryIndiaDevicePCOperating SystemWindows 10My Question or IssueI've been using spotify for a while now. Podcasts got added recently and today I'm greeted with the weirdest home page ever. I can't even change anything about it.

unknown
  • Casual Listener
  • Plan Free Country India Device PC Operating System Windows 10 My Question or Issue I've been using spotify for a while now. Podcasts got added recently and today I'm greeted with the weirdes...
  • CarlosE
  • Moderator
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Good Afternoon and Jump Back In tabs are hopelessly broken

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 14.6 I had a bot hack into my account three months ago to play some music on repeat for a little over a day, which, while annoying, isn't the main problem I'm having. The issue is that ...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 8 Operating System iOS 14.6   I had a bot hack into my account three months ago to play some music on repeat for a little over a day, wh...
  • AeroZ
  • Composer
  • 1236 Views
  • 3 replies
  • 1 likes
  • Good Afternoon
    good evening
    Good Morning
    home page
    Jump Back In
  • 1236 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlist Name Removed

PlanPremiumCountryGermany DeviceNotebook / SmartphoneOperating SystemOS 10 / Windows 10 My Question or IssueHello,I have a problem with a playlist. Yesterday the title, cover and description were removed. The playlist itself and the followers are sti...

  • Composer
  • Plan Premium Country Germany   Device Notebook / Smartphone Operating System OS 10 / Windows 10   My Question or Issue Hello, I have a problem with a playlist. Yesterday the t...
  • Klangspot
  • Composer
  • 727 Views
  • 6 replies
  • 0 likes
  • 727 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playlist assets get removed

PlanPremiumCountryGermanyDevice(Honor 9X)Operating System(EMUI 10.0.0) My Question or IssueMy Playlist names always get removed. After that I get an email that I violated the terms and conditions of Copyright or such things. At first I thought that w...

  • Visitor
  •   Plan Premium Country Germany Device (Honor 9X) Operating System (EMUI 10.0.0)   My Question or Issue My Playlist names always get removed. After that I get an email that I viol...
  • CarlosE
  • Moderator
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist "Your mixtape 1" missing / can't be found

PlanPremiumCountryGermanyDeviceHonor 20 (Android 10)Spotity Version8.6.36.1070 My Question or IssueDear Spotify-Friends,since some time (about 2 weeks) my "Your Mixtape 1" Playlist is missing. I usually got all of them in one folder, that's why I not...

  • Casual Listener
  • Plan Premium Country Germany Device Honor 20 (Android 10) Spotity Version 8.6.36.1070   My Question or Issue Dear Spotify-Friends, since some time (about 2 weeks) my "Your Mixtape 1...
  • BesT1CooKie1
  • Casual Listener
  • 591 Views
  • 4 replies
  • 0 likes
  • 591 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist bug on both Android and Windows

PlanPremiumCountryUKDeviceFair phone 3+/ desktop pcOperating SystemAndroid/ Window 10 My Question or Issue Recently there's been an update that means I can no longer change the status of a playlist between public and secret/private. On mobile, the op...

  • Visitor
  • ...onger change the status of a playlist between public and secret/private. On mobile, the option to change the status is there, but when I click it private playlists don't become visible in my public p...
  • Mihail
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listen music in private mode

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI love to listen different types of music. When I listened them, spotify issuggesting that ki...

  • Casual Listener
  • Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I love to li...
  • Eni
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community][Playlists] Bring back date stamp for songs added to a playlist

Before the update you could filter a playlist with the date of incorporation and it actually showed the date, now you can only filter it in one way and does not show the date anymore.

  • Visitor
  • Before the update you could filter a playlist with the date of incorporation and it actually showed the  date, now you can only filter it in one way and does not show the date anymore.
  • Novy
  • Moderator
  • 497 Views
  • 1 replies
  • 5 likes
  • Playlists
  • 497 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution Spotify not working on PC

PlanPremiumCountryUnited StatesDeviceWindows ComputerOperating SystemWindows 10 My Question or IssueMy Spotify won't work on PC but on my phone it works perfectly fine. I tried redownloading the app through the Microsoft Store but whenever I try to l...

  • Casual Listener
  • Plan Premium Country United States Device Windows Computer Operating System Windows 10   My Question or Issue My Spotify won't work on PC but on my phone it works perfectly fine. I tri...
  • Eni
  • Moderator
  • 603 Views
  • 3 replies
  • 0 likes
  • 603 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Iphone 7plus podcast take forever to pull up

Plan PremiumCountry USDevice iPhone 7 plus,Operating System iOS 14 My Question or IssueWhen I click on the link to go to a podcast's home where it lists episodes I get the "..." and it can take 5 minutes to load (also can hang on that screen and won'...

  • Music Fan
  •  Plan  Premium Country   US Device  iPhone 7 plus, Operating System  iOS 14   My Question or Issue When  I click on the link to go to a podcast's h...
  • Mihail
  • Spotify Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes