Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and podcasts, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • kyanna
  • Casual Listener
  • 18818 Views
  • 15 replies
  • 23 likes
  • 18818 Views
  • 15 replies
  • 23 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • imizzyirl
  • Casual Listener
  • 7171 Views
  • 19 replies
  • 20 likes
  • 7171 Views
  • 19 replies
  • 20 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • PasinduRanawaka
  • Visitor
  • 95745 Views
  • 57 replies
  • 48 likes
  • Connect
    JAM
  • 95745 Views
  • 57 replies
  • 48 likes

Superuser Contribution Deludent Discover Weekly

PlanPremiumCountryItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueThis issue of Discover Weekly was extremely unsatisfiyng, with a lot of cover bands, even songs already recomendded (i track them with Last.fm), and too...

  • Roadie
  • Plan Premium Country Italy Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue This issue of Discover Weekly was extremely unsatisfiyng, with a lot of cove...
  • nighthawk989
  • Roadie
  • 646 Views
  • 9 replies
  • 1 likes
  • 646 Views
  • 9 replies
  • 1 likes

[Mobile][Other] Downloaded songs but didnt like them

I downloaded songs of discover weekly but never liked them before the playlist was changed. Is there a way to find these songs?

  • Visitor
  • I downloaded songs of discover weekly but never liked them before the playlist was changed. Is there a way to find these songs?
  • 147 Views
  • 0 replies
  • 0 likes
  • Mobile
    Other
  • 147 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Having trouble playing local files in Spotify app on Roku

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently decided to try out the free trial of Spotify because I understood that you could p...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recen...
  • Ivan
  • Spotify Legend
  • 1460 Views
  • 3 replies
  • 1 likes
  • 1460 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't play specific playlist

I cannot play a specific playlist anymore. It is my granddaughter's favorite so I play it over and over for her. Does it max out if you play a specific list too much? Everyone else in the family can play it but it no longer works for me. PlanPremium ...

  • Newbie
  • I cannot play a specific playlist anymore. It is my granddaughter's favorite so I play it over and over for her. Does it max out if you play a specific list too much?  Everyone else in the famil...
  • Ivan
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Liked Song Unplayable

PlanFreeCountryUnited StatesDeviceAndroid, ChromebookOperating SystemAndroid 7.1.1, Toshiba Chromebook 2 My Question or IssueI was scrolling through my liked songs on the mobile app and I noticed that one of my songs was missing from my Liked Songs. ...

  • Visitor
  • Plan Free Country United States Device Android, Chromebook Operating System Android 7.1.1, Toshiba Chromebook 2   My Question or Issue I was scrolling through my liked songs on the mob...
  • AyuTheHuman
  • Composer
  • 257 Views
  • 1 replies
  • 1 likes
  • 257 Views
  • 1 replies
  • 1 likes

Superuser Contribution Majority of liked songs gone on all devices

Plan: PremiumCountry: United States Device: Macbook Pro, iPhone 7Operating System: macOS Catalina, iOS 14.4 This morning I was listening to music as usual and jamming to the new Sabaton song. I went to look through my liked songs for another song but...

  • Newbie
  • Plan: Premium Country: United States   Device: Macbook Pro, iPhone 7 Operating System: macOS Catalina, iOS 14.4   This morning I was listening to music as usual and jamming to the new...
  • Mihail
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help importing from Google Music

I'm trying to import my library from Google Music, which is exported as both mp3's (for my purchased music) and also .csv files for each track I haven't purchased but which was in my library. The mp3's I uploaded to Spotify by adding a Local Source m...

  • Newbie
  • I'm trying to import my library from Google Music, which is exported as both mp3's (for my purchased music) and also .csv files for each track I haven't purchased but which was in my library.  ...
  • Mihail
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify mixed up my own playlist custom order

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueSpotify mixed up my playlist. Some tracks are where they were, and some are in different places in the playlist. I had already learned where each track was so I could turn it...

  • Regular
  • Plan Free Country Russia Device PC Operating System Windows 10   My Question or Issue Spotify mixed up my playlist. Some tracks are where they were, and some are in different places in...
  • CarlosE
  • Moderator
  • 1003 Views
  • 9 replies
  • 0 likes
  • 1003 Views
  • 9 replies
  • 0 likes

Superuser Contribution Playlist Order in Library

PlanPremiumCountryGermany DeviceHuawei My Question or IssueI had all my playlists arranged into categories, all divided up nicely. I log on today and now I have no way of having a customised order! How can I change this back?

  • Music Fan
  • Plan Premium Country Germany  Device Huawei     My Question or Issue I had all my playlists arranged into categories, all divided up nicely. I log on today and now I have no w...
  • CarlosE
  • Moderator
  • 448 Views
  • 7 replies
  • 0 likes
  • 448 Views
  • 7 replies
  • 0 likes

[All Platforms][Playlists] Sort "Liked songs" playlist

We can sort other playlists, but not the "Liked Songs" playlist, and it would be nice if we could.

  • Casual Listener
  • We can sort other playlists, but not the "Liked Songs" playlist, and it would be nice if we could.
  • yoonnel
  • Composer
  • 296 Views
  • 1 replies
  • 2 likes
  • All Platforms
    Playlists
  • 296 Views
  • 1 replies
  • 2 likes

Superuser Contribution when trying to add song to playlist on spotify only a few of my playlists appear

PlanPremiumCountryAustralia DeviceAll devices. Samsung tablet, samsung phone and HP laptopOperating System My Question or IssueWhen trying to add song to playlist on Spotify only a few of my playlists appear. I have tried logging out of all devices, ...

  • Newbie
  • Plan Premium Country Australia   Device All devices.  Samsung tablet, samsung phone and HP laptop Operating System     My Question or Issue When trying to add song to p...
  • Ver
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Lyrics problem

Help, please! I got so many weeks with this, can someone tell me why the lyrics reproduce not as smooth as before (video)? It jumps so quickly to the next line, it's annoying :'(

  • Newbie
  • Help, please! I got so many weeks with this, can someone tell me why the lyrics reproduce not as smooth as before (video)? It jumps so quickly to the next line, it's annoying :'(
  • 296 Views
  • 0 replies
  • 0 likes
  • Annoying Problems
    fast
    lyrics
  • 296 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs displaying in the wrong language

Hi, I listen to lots of Japanese songs and they display in katakana (japanese characters). I can't read Japanese. There were some times that I could access the song/artist in romaji (english letters) so I would rather have that. Is there an option or...

Screenshot_31.png Screenshot_32.png
  • Visitor
  • Hi, I listen to lots of Japanese songs and they display in katakana (japanese characters). I can't read Japanese. There were some times that I could access the song/artist in romaji (english letters)...
  • Ver
  • Spotify Legend
  • 3550 Views
  • 3 replies
  • 1 likes
  • 3550 Views
  • 3 replies
  • 1 likes

Superuser Contribution Repeat Rewind and On Repeat not updating

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S8+ Operating SystemAndroid Pie and Windows 10 My Question or IssueSince January 28th my two personlised playlists (Repeat Rewind, On Repeat) don't update themselves anymore. My daily mixes and releas...

  • Regular
  • Plan Premium Country Switzerland Device Samsung Galaxy S8+  Operating System Android Pie and Windows 10   My Question or Issue Since January 28th my two personlised playlists...
  • surbijon
  • Casual Listener
  • 5254 Views
  • 15 replies
  • 0 likes
  • On Repeat
    Repeat Rewind
  • 5254 Views
  • 15 replies
  • 0 likes

Superuser Contribution Songs/albums wont save

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10My Question or IssueWhen I click the heart to add a song or an album to my library it becomes deselected after a second. My library works fine on mobile.Here is a video of this happening:htt...

  • Newbie
  • Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue When I click the heart to add a song or an album to my library it becomes deselected after a second. ...
  • Ivan
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Your Library" shows "Recently played" instead of standard Music/Podcast options

PlanPremiumCountryCanadaDeviceLGOperating SystemAndroid My Question or IssueWhen I navigate to the "Your Library" tab it's displaying "Recently played" creators with filterable options for Playlists/Artists/Albums/Podcasts (screenshot attached as Iss...

  • Casual Listener
  • Plan Premium Country Canada Device LG Operating System Android   My Question or Issue When I navigate to the "Your Library" tab it's displaying "Recently played" creators with filterab...
  • Mihail
  • Spotify Legend
  • 486 Views
  • 5 replies
  • 0 likes
  • 486 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Repeat Rewind hasn't updated in ages

PlanPremiumCountryThe NetherlandsDevicePC's, PhonesOperating SystemWindows 10 and Android 10 My Question or IssueRepeat Rewind has last been updated in November 2019 while On Repeat updates every 3 days. I've already tried to resync and reinstall but...

  • Regular
  • Plan Premium Country The Netherlands Device PC's, Phones Operating System Windows 10 and Android 10   My Question or Issue Repeat Rewind has last been updated in November 2019 while On...
  • Berkers
  • Regular
  • 459 Views
  • 7 replies
  • 0 likes
  • 459 Views
  • 7 replies
  • 0 likes

Superuser Contribution All of my playlists dissapeared

PlanFreeCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueI switched over to Spotify yesterday and spent a lot of timing creating playlists and such but I woke up this morning started up my pc and all my playlists are gone....

  • Casual Listener
  • Plan Free Country The Netherlands Device PC Operating System Windows 10   My Question or Issue I switched over to Spotify yesterday and spent a lot of timing creating playlists and suc...
  • Elena
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Number of Artists Followed

PlanPremiumCountryItaly My Question or IssueHi everyone, I don't use liked song and liked album. I only follow artists and I would like to know what is the highest number of artists you can follow without losing data. This number is the same in all d...

  • Casual Listener
  •   Plan Premium Country Italy   My Question or Issue Hi everyone,  I don't use liked song and liked album. I only follow artists and I would like to know what is the highest num...
  • CarlosE
  • Moderator
  • 304 Views
  • 5 replies
  • 0 likes
  • 304 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify ads playing on Podcast, not integrated.

PlanPremiumCountryIrelandDevicePcOperating SystemWin10 My Question or IssueWhy am I getting ads from local stores on podcasts?These are not integrated into the podcast, nor are they on any other platform this podcast is on?I pay for premium, I DO NOT...

  • Newbie
  • Plan Premium Country Ireland Device Pc Operating System Win10   My Question or Issue Why am I getting ads from local stores on podcasts? These are not integrated into the podcast, nor...
  • Jeremy
  • Spotify Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • Premium
  • 506 Views
  • 1 replies
  • 0 likes