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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Collaborative playlist option disappeared

My Question or IssueI am using the desktop windows 10 and mobile Android app - and on all platforms the option to make a playlist collaborative has disappeared, please help get it back. It is only showing option to invite collaborator but when I add ...

  • Casual Listener
  • Izukuda
  • Visitor
  • 12683 Views
  • 66 replies
  • 7 likes
  • 12683 Views
  • 66 replies
  • 7 likes

Solved!! What's the difference between saving a song to your library versus adding a song to a playlist?

I'm sorry if this is a dumb question, but I've dug around a bit and I'm still not totally clear on this. My understanding is that you can only save 10,000 songs to your library, but you can add an unlimited number of songs to playlists. Is that corre...

  • Casual Listener
  • Eni
  • Moderator
  • 13210 Views
  • 11 replies
  • 1 likes
  • 13210 Views
  • 11 replies
  • 1 likes

Solved!! Can't find/play a song

PlanPremiumCountry SlovakiaDevicePCOperating SystemWindows 10 My Question or IssueI have search for artist **bleep** chambers and song Judas Goat. I was not able to find it via client. When googling for this song, I have found link https://open.spoti...

  • Casual Listener
  • CarlosE
  • Moderator
  • 17856 Views
  • 15 replies
  • 3 likes
  • Music
  • 17856 Views
  • 15 replies
  • 3 likes

Solved!! Bug where playlists appear in wrong order

Currently a bug exists which causes certain playlists, followed or created, to force their way to the top of the "Playlists" section, even if they are put in a specific different location on desktop (mac specifically). This effect extends to forcing ...

  • Visitor
  • Currently a bug exists which causes certain playlists, followed or created, to force their way to the top of the "Playlists" section, even if they are put in a specific different location on desktop ...
  • GohWatLeuk
  • Newbie
  • 5640 Views
  • 7 replies
  • 1 likes
  • 5640 Views
  • 7 replies
  • 1 likes

Interface gets worse with each update

Since a couple years ago the Spotify interface has been getting worse and worse with each update, right now it is at a point were it is unbearable. To start off, why are the three recommended options when you open the app usually Recently played, Jum...

  • Newbie
  • Since a couple years ago the Spotify interface has been getting worse and worse with each update, right now it is at a point were it is unbearable. To start off, why are the three recommended options...
  • 567 Views
  • 0 replies
  • 4 likes
  • 567 Views
  • 0 replies
  • 4 likes

[Android][Your Library] Play all songs

On android I used to be able to under library click songs and shuffle all. This feature has been removed.Please bring it back, having to add individual songs to playlists is a complete waste of my time.

  • Newbie
  • On android I used to be able to under library click songs and shuffle all. This feature has been removed. Please bring it back, having to add individual songs to playlists is a complete waste of my ...
  • 554 Views
  • 0 replies
  • 2 likes
  • Android
    Your Library
  • 554 Views
  • 0 replies
  • 2 likes

Shuffle, Radio, Selecting Songs & Suggestions

PlanPremium My questions are regarding multiple issues, mainly the shuffling of my library. Currently I have ~860 songs in my library. I usually flop these into a public playlist so that I can share with friends so they can listen through my whole li...

  • Visitor
  • Plan Premium   My questions are regarding multiple issues, mainly the shuffling of my library. Currently I have ~860 songs in my library. I usually flop these into a public playlist so that I...
  • bengarland
  • Casual Listener
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Waiting on Download and Incorrect Number of Songs in Liked Songs

PlanPremiumCountryUSDeviceiPhone 8Operating SystemIOS 13.3.1 On my phone, the number of songs in my "Liked Songs" is incorrect. It shows 1,000 total songs, but when downloading songs on both my phone and Mac, it shows 993 songs. How can I change it t...

  • Newbie
  • Plan Premium Country US Device iPhone 8 Operating System IOS 13.3.1   On my phone, the number of songs in my "Liked Songs" is incorrect. It shows 1,000 total songs, but when downloading...
  • 284 Views
  • 0 replies
  • 2 likes
  • liked songs
    Waiting on Download
  • 284 Views
  • 0 replies
  • 2 likes

I think someone has access to my account

My spotify account has been showing history to songs I never listened to, mostly foreign Hispanic music, and when I want to use spotify it is often interrupted by the same kind of music. What is going on? How do I get them out of my account?

  • Newbie
  • My spotify account has been showing history to songs I never listened to, mostly foreign Hispanic music, and when I want to use spotify it is often interrupted by the same kind of music. What is goin...
  • TreyAnastasio
  • Spotify Star
  • 240 Views
  • 2 replies
  • 0 likes
  • 240 Views
  • 2 replies
  • 0 likes

Songs getting added to my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So alright. I've been having a issue for some time now that I find really irritating. So eve...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • randerson938
  • Casual Listener
  • 260 Views
  • 2 replies
  • 1 likes
  • bugs
    Playlists
  • 260 Views
  • 2 replies
  • 1 likes

Solved!! Does spotify work in the Bahamas ?

Will be spending a couple months on Grand Bahama Island next winter and was wondering if Spotify will work for me there?

  • Regular
  • Will be spending a couple months on Grand Bahama Island next winter and was wondering if Spotify will work for me there?
  • ColinLyman
  • Visitor
  • 4813 Views
  • 12 replies
  • 0 likes
  • 4813 Views
  • 12 replies
  • 0 likes

Solved!! Order of Playlists do not match on all devices

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13, Mac OS, Windows 10 My Question or IssueWhen I rearrange the order of playlists on my computer it shows a completely different order on my phone. Not the order of songs, but the actual order o...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 13, Mac OS, Windows 10   My Question or Issue When I rearrange the order of playlists on my computer it shows a completely...
  • Emilia_8
  • Spotify Star
  • 3262 Views
  • 6 replies
  • 0 likes
  • 3262 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Suggested songs stuck on one genre

PlanPremiumCountryPolandDeviceWindows 10 desktop & OnePlus 3TOperating SystemWindows 10 & Android 9 My Question or IssueSuggested songs list (at both Windows and Android devices) got stuck on rap/hip-hop genre. I can refresh it over and over again, b...

  • Casual Listener
  • Plan Premium Country Poland Device Windows 10 desktop &  OnePlus 3T Operating System Windows 10 & Android 9   My Question or Issue Suggested songs list (at both Windows an...
  • Peter
  • Spotify Legend
  • 1998 Views
  • 5 replies
  • 2 likes
  • 1998 Views
  • 5 replies
  • 2 likes

Superuser Contribution Maximum artists in library

PlanPremiumCountryChileDeviceSamsung Galaxy 9Operating System Android My Question or Issue Is there a limit for the number of artists in the library? I added some more recently, and afterwards I found some of my older artists were missing.

  • Visitor
  • Plan Premium Country Chile Device Samsung Galaxy 9 Operating System  Android   My Question or Issue  Is there a limit for the number of artists in the library? I added some m...
  • Mario
  • Spotify Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution A song shows on a playlist but not library and I want it GONE....any suggestions?

PlanPremiumCountryUSAOperating System Android Oreo ? Moto Z Force My Question or Issue A song shows on a playlist but not library and I want it GONE....any suggestions?

  • Casual Listener
  • Plan Premium Country USA Operating System Android  Oreo ? Moto Z Force   My Question or Issue  A song shows on a playlist but not library and I want it GONE....any suggestions?
  • Mario
  • Spotify Legend
  • 281 Views
  • 5 replies
  • 0 likes
  • 281 Views
  • 5 replies
  • 0 likes

Podcast

None of the below PlanPremiumCountryNorwayDeviceSamsung Galaxy 9Garmin vivoactiv 3 music My Question or Issue NRK podcast's dont appear on the Garmin watch. Have tryed different podcast from them but non of the are showing up.

  • Visitor
  • None of the below  Plan Premium Country Norway Device Samsung Galaxy 9 Garmin vivoactiv 3 music   My Question or Issue   NRK podcast's dont appear on the Garmin watch. Have ...
  • 179 Views
  • 0 replies
  • 1 likes
  • 179 Views
  • 0 replies
  • 1 likes

Superuser Contribution Library downloads automatically unknown playlists

Hello all, I have a premium account on Spotify since a few weeks, and since then, I always find new playlists in my library that I didn't follow. I then have to unfollow them one by one which is quite annoying. Is there anything I can do to stop this...

  • Visitor
  • Hello all,   I have a premium account on Spotify since a few weeks, and since then, I always find new playlists in my library that I didn't follow. I then have to unfollow them one by one whic...
  • Mario
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t listen at downloaded music

PlanPremiumCountryMexico Device(iPhone Operating System(iOS 10)My Question or IssueI have a lot of music downloaded on many different playlist and I have never had problems until now. I can’t here at any of my music without connection although all of...

  • Visitor
  • Plan Premium Country Mexico  Device (iPhone 😎 Operating System (iOS 10) My Question or Issue I have a lot of music downloaded on many different playlist and I have never had problems...
  • Mario
  • Spotify Legend
  • 1041 Views
  • 1 replies
  • 0 likes
  • 1041 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track order in a queue

PlanFreeCountryItalyOperating SystemWindows 10 My Question or IssueI made a playlist a long time ago and sometimes I add new tracks in it. Yesterday I add a lot of track but today I played the playlist and the queue starts with the old tracks, puttin...

  • Casual Listener
  • Plan Free Country Italy Operating System Windows 10   My Question or Issue I made a playlist a long time ago and sometimes I add new tracks in it. Yesterday I add a lot of track but tod...
  • Petya
  • Community Legend
  • 1368 Views
  • 4 replies
  • 0 likes
  • order
    Playlist
    queue
    track
  • 1368 Views
  • 4 replies
  • 0 likes

Superuser Contribution Not showing all songs in "Likes songs"

On my phone I can see that I have 2339 liked songs, but when I try to select all (CTRL + A) songs to copy them into a playlist I only get something like 180 songs. And if I search for an artist in my liked songs it shows up but not in the new playlis...

  • Visitor
  • On my phone I can see that I have 2339 liked songs, but when I try to select all (CTRL + A) songs to copy them into a playlist I only get something like 180 songs. And if I search for an artist in my...
  • Mario
  • Spotify Legend
  • 389 Views
  • 2 replies
  • 0 likes
  • 389 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files Not Downloading

PlanPremiumCountryAustraliaDevice iPhone 7Operating SystemiOS 13.3 My Question or IssueEver since I deleted my last playlist, none of my local files songs are playable on my iPhone, only on PC. Whenever I put it in a new playlist and press ‘Download’...

  • Visitor
  • Plan Premium Country Australia Device  iPhone 7 Operating System iOS 13.3   My Question or Issue Ever since I deleted my last playlist, none of my local files songs are playable o...
  • Petya
  • Community Legend
  • 406 Views
  • 2 replies
  • 1 likes
  • 406 Views
  • 2 replies
  • 1 likes

Superuser Contribution Artist rejected from playlists

PlanPremiumCountryFrance (sorry for my bad english)DeviceSony Xperia XA2 / PCOperating SystemAndroid 9 / Windows 10 My Question or IssueHello, I have a big problem with my playlists. One of my favorite artists is rejected from my playlists by the shu...

  • Visitor
  • Plan Premium Country France (sorry for my bad english) Device Sony Xperia XA2 / PC Operating System Android 9 / Windows 10   My Question or Issue Hello, I have a big problem with my pl...
  • Petya
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • need help
  • 338 Views
  • 1 replies
  • 0 likes

Every song on my playlist disappeared overnight

I have a premium account and had a master playlist of over 5000 songs that I shuffle regularly. This morning, I woke up to find the entire playlist empty and all the downloaded music on my phone completely deleted. I have no idea how this happened as...

  • Casual Listener
  • I have a premium account and had a master playlist of over 5000 songs that I shuffle regularly. This morning, I woke up to find the entire playlist empty and all the downloaded music on my phone comp...
  • OneByBoo
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Deleted songs
    empty playlist
  • 338 Views
  • 1 replies
  • 0 likes