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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302547 Views

96 replies

91 likes

  • 302547 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

166261 Views

238 replies

44 likes

  • 166261 Views
  • 238 replies
  • 44 likes

Solved!!Superuser Contribution Can't search for anything (502 gateway error)

I can't search for anything because the query endpoint returns a 502 gateway error. It's been going on for about 10 minutes. DeviceWebOperating SystemUbuntu [edit]All good now, sorted itself out after another 5-10 mins.

Regular

I can't search for anything because the query endpoint returns a 502 gateway error. It's been going on for about 10 minutes.   Device Web Operating System Ubuntu   [edit] All good n...

Jeremy

Spotify Legend

412 Views

1 replies

1 likes

  • 412 Views
  • 1 replies
  • 1 likes

Public Playlist No Longer Seen by Followers

PlanPremiumCountryUS DeviceAll - iPhone XS, Macbook Pro late 2016, Macbook Pro late 2018, any devices playlist followers are using.Operating System(iOS 10, Android Oreo, Windows 10,etc.) This playlist is still public on my side, but none of the follo...

Casual Listener

Plan Premium Country US   Device All - iPhone XS, Macbook Pro late 2016, Macbook Pro late 2018, any devices playlist followers are using. Operating System (iOS 10, Android Oreo, Win...

Jose_M

Spotify Star

1328 Views

1 replies

1 likes

Other
  • 1328 Views
  • 1 replies
  • 1 likes

Superuser Contribution Simple fix: Warning when clicking to undownload a playlist or album

I download playlists and albumns frequesntly, basicly any I think I will listen to a lot. I try not to use too much data, and sometimes I wont have any service in the area I am in. Recently I went on a week long trip to the outback where there was no...

Casual Listener

I download playlists and albumns frequesntly, basicly any I think I will listen to a lot. I try not to use too much data, and sometimes I wont have any service in the area I am in. Recently I went on...

MafeG

Spotify Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Keeps Deleting Playlist Name

Premium Plan My Question or IssueMy Country Western Playlist keeps getting falsely reported for violating terms and this is causing my playlist name to be deleted. Searching on Reddit and Spotify threads shows I am not the only person having this iss...

Casual Listener

Premium Plan   My Question or Issue My Country Western Playlist keeps getting falsely reported for violating terms and this is causing my playlist name to be deleted. Searching on Reddit and ...

Elena

Moderator

420 Views

1 replies

3 likes

  • 420 Views
  • 1 replies
  • 3 likes

Superuser Contribution Daily Drive is missing Podcasts

Plan - PremiumCountry - USMy Question or IssueI love my Daily Drive : NPR, BBC News Minute, The Daily, The Journal… but it’s been a few months since I’ve been able to tune in. Now that I have the time again, the shows are all wrong. There’s just the ...

Newbie

Plan - Premium Country - US My Question or Issue I love my Daily Drive : NPR, BBC News Minute, The Daily, The Journal… but it’s been a few months since I’ve been able to tune in. Now t...

Mario

Spotify Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blend - Unable to accept 'blend' request

PlanPremiumCountry DeviceiPhone SEOperating SystemiOS14.8 My Question or IssueHi,I was trying to generate a 'Blend' link, however, was struggling to click the 'Create' button as it was blocked by the music bar. I eventually had the bar hide temporari...

Casual Listener

Plan Premium Country   Device iPhone SE Operating System iOS14.8   My Question or Issue Hi, I was trying to generate a 'Blend' link, however, was struggling to click the 'Create'...

Jeremy

Spotify Legend

794 Views

3 replies

0 likes

  • 794 Views
  • 3 replies
  • 0 likes

not all albums list displayed

not all albums list displayedcountry - BelaruspremiumMacBook, iphone, webI see only part of all albums of Jedi Mind tricksbut if I use vpn I can see them all

Visitor

not all albums list displayed country - Belarus premium MacBook, iphone, web I see only part of all albums of Jedi Mind tricks but if I use vpn I can see them all

user-removed

Not applicable

756 Views

2 replies

0 likes

  • 756 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle not working, broken, bugged

PlanPremiumCountryPhilippinesDevice(Oneplus 8T, PS4)Operating System(Oxygen OS 11.0.10.10, PS4 Version 9.00, Windows 10, ) My Question or Issue Changed and edited a lot in this post: Shuffler is bugged and really likes to play a certain amount of son...

Casual Listener

Plan Premium Country Philippines Device (Oneplus 8T, PS4) Operating System (Oxygen OS 11.0.10.10, PS4 Version 9.00, Windows 10, )   My Question or Issue   Changed and edited...

Alex

Spotify Legend

2347 Views

5 replies

0 likes

  • 2347 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local Files Issues

PlanPremiumCountryAmericaDeviceChromebookOperating SystemChrome OS My Question or IssueSo I'm trying to get songs from my computer on to spotify but I've been having a few problems.I can't even find anything regarding local files on the app. Not in t...

Casual Listener

Plan Premium Country America Device Chromebook Operating System Chrome OS   My Question or Issue So I'm trying to get songs from my computer on to spotify but I've been having a few pr...

CarlosE

Spotify Legend

895 Views

6 replies

0 likes

  • 895 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] improve blend system

Lately I have created a couple of blends with my friends, but analyzing the playlist I realized that many of the songs that are there are songs that I have only played a couple of times, also all the blends created contain the same songs on my part a...

Casual Listener

Lately I have created a couple of blends with my friends, but analyzing the playlist I realized that many of the songs that are there are songs that I have only played a couple of times, also all the...

MafeG

Spotify Legend

660 Views

1 replies

0 likes

Mobile
Playlists
  • 660 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Community] Suggestion for repairing albums that mix.

Hey guys. There is a very common error in Spotify when a song by a certain artist has multiple participations and the same appears on other albums by other artists. I took a print of this problem. Check this out: I'm listening to Elton John's compila...

Visitor

Hey guys. There is a very common error in Spotify when a song by a certain artist has multiple participations and the same appears on other albums by other artists. I took a print of this problem. Ch...

MafeG

Spotify Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Solved!! What is the difference between "Remove from profile" and "Remove from Your Library"?

PlanPremiumCountryUKDeviceWeb UIOperating SystemWindows 10 My Question or IssueWhen I right click on a playlist, what is the difference between "Remove from profile" and "Remove from Your Library"? (Only appears on playlists by other people, not list...

Casual Listener

Plan Premium Country UK Device Web UI Operating System Windows 10   My Question or Issue When I right click on a playlist, what is the difference between "Remove from profile" and "Rem...

AdamDamon

Spotify Star

22450 Views

7 replies

0 likes

  • 22450 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Discover] Discover Weekly playlist: the same songs come back regularly

L.S.Songs already in playlist keep ending up in my Discover Weekly.Please add functionality: don't include in Disover Weekly playlist (because I do like them but want to get to know more new songs). Thanks

Newbie

L.S. Songs already in playlist keep ending up in my Discover Weekly. Please add functionality: don't include in Disover Weekly playlist (because I do like them but want to get to know more new so...

CarlosE

Spotify Legend

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't play my liked songs

PlanPremiumCountryCanada DeviceiPhone 12 Pro MaxOperating SystemiOS 14.7.1My Question or IssueI haven't been able to play my liked songs for several days. It simply says "something went wrong - have another go? - Try Again"

Newbie

  Plan Premium Country Canada  Device iPhone 12 Pro Max Operating System iOS  14.7.1 My Question or Issue I haven't been able to play my liked songs for several days. It simp...

MihailY

Moderator

3631 Views

4 replies

1 likes

  • 3631 Views
  • 4 replies
  • 1 likes

Superuser Contribution playlist in library is changed when added to profile

I added some previously private playlists to my profile and the playlist covers don’t match. I then went to rearrange the songs and the playlist cover changed in my library, but not in my profile. The problem is on my iphone and mac.

Newbie

I added some previously private playlists to my profile and the playlist covers don’t match. I then went to rearrange the songs and the playlist cover changed in my library, but not in my profile. Th...

Eni

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify ONLY plays one playlist no matter what I try to play

I have searched for a solution for 2 weeks and now I'm ready to cancel my subscription. Spotify will only play ONE playlist, which happens to be a bunch of songs that are random. I deleted every playlist to try to stop this problem, but it still play...

Casual Listener

I have searched for a solution for 2 weeks and now I'm ready to cancel my subscription. Spotify will only play ONE playlist, which happens to be a bunch of songs that are random. I deleted every play...

Alex

Spotify Legend

14329 Views

9 replies

3 likes

  • 14329 Views
  • 9 replies
  • 3 likes

Superuser Contribution Playlist "your shows"

PlanPremiumCountryFranceDevice(OPPO RENO 2 Z and Personal computer)Operating System(Android 11 and Windows 10) My Question or IssueHello,Is there a way to clear this playlist, because it always shows shows that I don't listen to and hinders the reada...

Regular

Plan Premium Country France Device (OPPO RENO 2 Z and Personal computer) Operating System (Android 11 and Windows 10)   My Question or Issue Hello, Is there a way to clear this playli...

CarlosE

Spotify Legend

402 Views

1 replies

1 likes

  • 402 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Delete listening history

Possibility to remove your history list would be nice. None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...

Visitor

Possibility to remove your history list would be nice.  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/...

Mihail

Spotify Legend

3416 Views

1 replies

1 likes

history
songs
  • 3416 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iOS][Discover] New Releases by Artists I Follow

The app updates so often that I no longer know where to go to find new releases by artists I follow. My "release radar" posts singles, not necessarily albums, and does not distinguish between music posted today vs. last week vs. three weeks ago. The ...

Regular

The app updates so often that I no longer know where to go to find new releases by artists I follow.    My "release radar" posts singles, not necessarily albums, and does not distinguish ...

sup_dingus

Visitor

4136 Views

5 replies

0 likes

iOS
  • 4136 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Playing Songs

PlanPremiumCountryTurkeyDevice(iPhone 7)Operating System(iOS 13.4.1) My Question or IssueI can’t play the songs more than 10 seconds from my library (from the downloaded songs) I can only play the most recent downloaded ones. Please help me out. Than...

Newbie

Plan Premium Country Turkey Device (iPhone 7) Operating System (iOS 13.4.1)   My Question or Issue I can’t play the songs more than 10 seconds from my library (from the downloaded song...

Jeremy

Spotify Legend

635 Views

1 replies

0 likes

Student
  • 635 Views
  • 1 replies
  • 0 likes