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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

297964 Views

96 replies

88 likes

  • 297964 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Jacopop00

Visitor

161858 Views

234 replies

44 likes

  • 161858 Views
  • 234 replies
  • 44 likes

Superuser Contribution Too much "perfect" Discover Weekly with all well known bands

PlanPremiumCountryItalyDeviceOppo Find X3 LiteOperating SystemWindows 10 My Question or IssueHi all, i've got a weird situation with the Discover Weekly this time: all the artists are well known to me and much of the songs are songs that i know well,...

Roadie

Plan Premium Country Italy Device Oppo Find X3 Lite Operating System Windows 10   My Question or Issue Hi all, i've got a weird situation with the Discover Weekly this time: all th...

nighthawk989

Roadie

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes

Stop removing media… or get on the rappers as well

If Spotify is going to sensor hateful words and babysit it’s audience through censorship, best get on all the rappers who regularly use the N word in their music and pull ALL their media as well. I hate the N word and I think it has NO place in any c...

Newbie

If Spotify is going to sensor hateful words and babysit it’s audience through censorship, best get on all the rappers who regularly use the N word in their music and pull ALL their media as well. I h...

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

Superuser Contribution Facebook profile photo updates still shows on Spotify after disconnecting

Hi, I had originally signed up for Spotify using my Facebook account, but since then I've disconnected Facebook from Spotify (from FB and Spotify) and I'm using an email+password combo to login. However, when I updated my profile photo on Facebook re...

Newbie

Hi,   I had originally signed up for Spotify using my Facebook account, but since then I've disconnected Facebook from Spotify (from FB and Spotify) and I'm using an email+password combo to lo...

Ver

Spotify Legend

736 Views

1 replies

0 likes

Account
Facebook
Spotify
  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly changed midweek, while I was listening to it

PlanPremiumCountryNetherlands DeviceLenovo legion 7Operating SystemWindows 10 My Question or IssueI was listening to my discover weekly playlist today (wednesday) and after some time I noticed I didn't recognize the songs anymore from when I had list...

Regular

Plan Premium Country Netherlands   Device Lenovo legion 7 Operating System Windows 10   My Question or Issue I was listening to my discover weekly playlist today (wednesday) and ...

Jeremy

Spotify Legend

3348 Views

5 replies

2 likes

  • 3348 Views
  • 5 replies
  • 2 likes

Superuser Contribution Release Radar is ruined and Spotify has failed me as a Music service.

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueBefore it felt like Release radar was actually a proper way for me to find new music by bands and artists that I actually wanted to hear from, sure it wasn't the ideal way...

Newbie

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue Before it felt like Release radar was actually a proper way for me to find new music by bands a...

Kiril

Moderator

985 Views

1 replies

2 likes

  • 985 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Playlists] Dozens of songs greyed out in playlist all of sudden

this support forum is worse than spotify itself, there is no html in this body why is it not letting me submit

Music Fan

this support forum is worse than spotify itself, there is no html in this body why is it not letting me submit

Alex

Spotify Legend

606 Views

4 replies

1 likes

Playlists
  • 606 Views
  • 4 replies
  • 1 likes

Superuser Contribution How to transfer Albums and Artists between profiles?

It is very easy to transfer playlists of songs between profiles, but I can't find a way to transfer other library content or lists, like Albums or Artists - how can I transfer these across accounts?

Casual Listener

It is very easy to transfer playlists of songs between profiles, but I can't find a way to transfer other library content or lists, like Albums or Artists - how can I transfer these across accounts?

MafeG

Spotify Legend

2420 Views

1 replies

0 likes

  • 2420 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay stops working with Sonos

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueI always disable the 'autoplay similar songs' function, but when playing a playlist on the Windows client through my Sonos, the settings is not working. After a playlist i...

Casual Listener

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue I always disable the 'autoplay similar songs' function, but when playing a playlist on the Wind...

Spyder_

Casual Listener

2101 Views

2 replies

0 likes

  • 2101 Views
  • 2 replies
  • 0 likes

Invite links for collaboration playlist, so not everyone can edit them or delete them.

Currently, AFAK is not possible to create a collaborative playlist so that it does not become public and editable by anyone who finds it in search.There are bots that search for playlists, delete all the music in them and replace them with some nonse...

Regular

Currently, AFAK is not possible to create a collaborative playlist so that it does not become public and editable by anyone who finds it in search. There are bots that search for playlists, delete a...

Loxer

Community Legend

696 Views

1 replies

0 likes

Collaboration
  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution An automatically generated playlist with your recent favourite songs

An automatically generated and updated playlist with your recent favourite songs would be pretty good (as seen similarly on YouTube Music). It would update maybe once a week or so, you could pick how many songs you'd want in there every week and then...

Newbie

An automatically generated and updated playlist with your recent favourite songs would be pretty good (as seen similarly on YouTube Music). It would update maybe once a week or so, you could pick how...

MafeG

Spotify Legend

2574 Views

1 replies

1 likes

  • 2574 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wrong song

Sorry guys, I can't even explain the problem and I don't know what might have caused this confusion, but the link where I usually found Timbaland - The Way I Are till yesterday today leads to a completely different track:In the search I find all the ...

Roadie

Sorry guys, I can't even explain the problem and I don't know what might have caused this confusion, but the link where I usually found Timbaland - The Way I Are till yesterday today leads to a compl...

Kiril

Moderator

1281 Views

8 replies

0 likes

  • 1281 Views
  • 8 replies
  • 0 likes

Superuser Contribution Songs no longer downloaded after powering phone off

PlanPremiumCountryCanadaDeviceiPhone 8 XROperating SystemiOS 15.3 My Question or IssueEvery time I power my phone off when I turn it back on if I’m not on wifi all of my downloaded songs are no longer downloaded. Extremely frustrating when I try to d...

Newbie

  Plan Premium Country Canada Device iPhone 8 XR Operating System iOS 15.3   My Question or Issue Every time I power my phone off when I turn it back on if I’m not on wifi all of...

Kiril

Moderator

914 Views

1 replies

0 likes

downloads gone
Phone app
  • 914 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Transferring Local Files

PlanPremiumCountryUnited KingdomDeviceDesktop/PCOperating SystemWindows 10 My Question or IssueI currently have all of my local files saved in the Music library on Windows. However, I'm building a new PC and I'm backing up all of the local files wher...

Regular

Plan Premium Country United Kingdom Device Desktop/PC Operating System Windows 10   My Question or Issue I currently have all of my local files saved in the Music library on Windows. H...

Kiril

Moderator

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

"Something went wrong" error on 'Your library' page on Desktop and Webplayer.

PlanPremiumCountryUKDeviceWindows PC and Web Player (multiple browsers)Operating System10 and 11 (tried multiple) My Question or IssueEvery time I click on the 'Your Library' tab on both the Windows Desktop App and the WebPlayer, I see my library fla...

Newbie

Plan Premium Country UK Device Windows PC and Web Player (multiple browsers) Operating System 10 and 11 (tried multiple)   My Question or Issue Every time I click on the 'Your Librar...

Loxer

Community Legend

633 Views

1 replies

2 likes

  • 633 Views
  • 1 replies
  • 2 likes

Lag While Scrolling In Playlist

PlanPremiumCountryIndiaDeviceiPhone SE 2020 (2nd Gen)Operating SystemIOS 15.3Since the past week I have been having a lot of lag while scrolling in my playlist on Spotify. is it a known bug? Or is it my phone

Visitor

  Plan Premium Country India Device iPhone SE 2020 (2nd Gen) Operating System IOS 15.3 Since the past week I have been having a lot of lag while scrolling in my playlist on Spotify.&n...

Loxer

Community Legend

3341 Views

13 replies

0 likes

  • 3341 Views
  • 13 replies
  • 0 likes

Superuser Contribution [iOS][Radio] Feature to block artists/songs without affecting algorithm due to heartbreak

I really can't stress enough how much I think this should be a feature. I don't know who need to hear this, but anyone with decision making power needs to take it into consideration. Please. There needs to be some way for users to specify songs which...

Visitor

I really can't stress enough how much I think this should be a feature. I don't know who need to hear this, but anyone with decision making power needs to take it into consideration. Please. There ne...

MafeG

Spotify Legend

417 Views

1 replies

0 likes

iOS
Radio
  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Menu bar on left side for restoring playlists is gone

My issue:The menu bar on left side for restoring playlists is gone. Do you know how I can get it back, or why its gone? Please take a look at the attached file to see what my account page looks like when I log it. Premium planNorway Device(iPhone 11 ...

Casual Listener

My issue: The menu bar on left side for restoring playlists is gone. Do you know how I can get it back, or why its gone? Please take a look at the attached file to see what my account page looks l...

MafeG

Spotify Legend

1004 Views

3 replies

0 likes

  • 1004 Views
  • 3 replies
  • 0 likes

Superuser Contribution [IOS] Blend Invite "Blend not Found"

PlanPremiumCountryUSDeviceIphone XrOperating SystemiOS 15.3 My Question or IssueI have been trying to utilize the blend feature on spotify, however, none of the blend invites are working. I have tried using new invites, I did a clean uninstall, I upd...

Newbie

Plan Premium Country US Device Iphone Xr Operating System iOS 15.3   My Question or Issue I have been trying to utilize the blend feature on spotify, however, none of the blend invites...

Alex

Spotify Legend

2244 Views

8 replies

5 likes

  • 2244 Views
  • 8 replies
  • 5 likes

Superuser Contribution Using Enhance

I have spent some time adding tracks to a playlist that have been recommended by 'enhance'. I'm very happy with the result. However, I now want to stop enhance making further recommendations. If I switch it off, will the tracks disappear that were ad...

Newbie

I have spent some time adding tracks to a playlist that have been recommended by 'enhance'. I'm very happy with the result. However, I now want to stop enhance making further recommendations. If I sw...

OscarDC

Moderator

469 Views

1 replies

0 likes

App & Features
  • 469 Views
  • 1 replies
  • 0 likes

ghost playlist

Hi there, I have this ghost playlist on my profile, that will be shown on different devices but you can play it or delete it.It is not possible to push it down to the end or do anything with it.I have premium and it is in my Mac-app, Webplayer and on...

Newbie

Hi there,   I have this ghost playlist on my profile, that will be shown on different devices but you can play it or delete it. It is not possible to push it down to the end or do anything wi...

Loxer

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes