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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • Chocodivine
  • Music Fan
  • 248295 Views
  • 83 replies
  • 87 likes
  • 248295 Views
  • 83 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • m0yP
  • Casual Listener
  • 108643 Views
  • 247 replies
  • 43 likes
  • 108643 Views
  • 247 replies
  • 43 likes

  • Casual Listener
  • AdamDamon
  • Spotify Star
  • 609 Views
  • 3 replies
  • 0 likes
  • 609 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution My local files are downloading and showing up fine, but won't let me play new downloads

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro MaxOperating SystemiOS 104.8 My Question or IssueMy new local files are showing up on my phone and downloading fine (not greyed out), and they're playing on my desktop fine, but when I try and play t...

  • Regular
  • Plan Premium Country United States Device iPhone 11 Pro Max Operating System iOS 104.8   My Question or Issue My new local files are showing up on my phone and downloading fine (not gr...
  • RussianRider
  • Regular
  • 1776 Views
  • 14 replies
  • 1 likes
  • 1776 Views
  • 14 replies
  • 1 likes

Superuser Contribution Local Files Issues

PlanPremiumCountryAmericaDeviceChromebookOperating SystemChrome OS My Question or IssueSo I'm trying to get songs from my computer on to spotify but I've been having a few problems.I can't even find anything regarding local files on the app. Not in t...

  • Casual Listener
  • Plan Premium Country America Device Chromebook Operating System Chrome OS   My Question or Issue So I'm trying to get songs from my computer on to spotify but I've been having a few pr...
  • CarlosE
  • Moderator
  • 745 Views
  • 6 replies
  • 0 likes
  • 745 Views
  • 6 replies
  • 0 likes

not all albums list displayed

not all albums list displayedcountry - BelaruspremiumMacBook, iphone, webI see only part of all albums of Jedi Mind tricksbut if I use vpn I can see them all

  • Visitor
  • not all albums list displayed country - Belarus premium MacBook, iphone, web I see only part of all albums of Jedi Mind tricks but if I use vpn I can see them all
  • user-removed
  • Not applicable
  • 672 Views
  • 2 replies
  • 0 likes
  • 672 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Bug in the "recommended tracks" section

PlanPremiumCountryFranceDeviceAll my devices (Windows 10, Samsung A51, PS4)Operating SystemWindows,Android My Question or IssueHello, when I create a playlist and I add my favorite songs to it, when I come back to the playlist I created, the tracks T...

  • Regular
  • Plan Premium Country France Device All my devices (Windows 10, Samsung A51, PS4) Operating System Windows,Android   My Question or Issue Hello, when I create a playlist and I add my fa...
  • Vince55100
  • Regular
  • 3517 Views
  • 6 replies
  • 0 likes
  • 3517 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] improve blend system

Lately I have created a couple of blends with my friends, but analyzing the playlist I realized that many of the songs that are there are songs that I have only played a couple of times, also all the blends created contain the same songs on my part a...

  • Casual Listener
  • Lately I have created a couple of blends with my friends, but analyzing the playlist I realized that many of the songs that are there are songs that I have only played a couple of times, also all the...
  • MafeG
  • Spotify Legend
  • 575 Views
  • 1 replies
  • 0 likes
  • Mobile
    Playlists
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Discover] Discover Weekly playlist: the same songs come back regularly

L.S.Songs already in playlist keep ending up in my Discover Weekly.Please add functionality: don't include in Disover Weekly playlist (because I do like them but want to get to know more new songs). Thanks

  • Newbie
  • L.S. Songs already in playlist keep ending up in my Discover Weekly. Please add functionality: don't include in Disover Weekly playlist (because I do like them but want to get to know more new so...
  • CarlosE
  • Moderator
  • 442 Views
  • 1 replies
  • 1 likes
  • 442 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution [Community] Suggestion for repairing albums that mix.

Hey guys. There is a very common error in Spotify when a song by a certain artist has multiple participations and the same appears on other albums by other artists. I took a print of this problem. Check this out: I'm listening to Elton John's compila...

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  • Visitor
  • Hey guys. There is a very common error in Spotify when a song by a certain artist has multiple participations and the same appears on other albums by other artists. I took a print of this problem. Ch...
  • MafeG
  • Spotify Legend
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files not translating to Spotify (Desktop app)

I recently uploaded my local files to my Spotify app on desktop and it seems there is an issue with grabbing the correct titles of all the songs. Let me just say, this may not be a problem and Spotify may not be able to properly translate. For clarif...

  • Newbie
  • I recently uploaded my local files to my Spotify app on desktop and it seems there is an issue with grabbing the correct titles of all the songs.    Let me just say, this may not be ...
  • Xenia
  • Moderator
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist in library is changed when added to profile

I added some previously private playlists to my profile and the playlist covers don’t match. I then went to rearrange the songs and the playlist cover changed in my library, but not in my profile. The problem is on my iphone and mac.

  • Newbie
  • I added some previously private playlists to my profile and the playlist covers don’t match. I then went to rearrange the songs and the playlist cover changed in my library, but not in my profile. Th...
  • Eni
  • Moderator
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist "your shows"

PlanPremiumCountryFranceDevice(OPPO RENO 2 Z and Personal computer)Operating System(Android 11 and Windows 10) My Question or IssueHello,Is there a way to clear this playlist, because it always shows shows that I don't listen to and hinders the reada...

  • Regular
  • Plan Premium Country France Device (OPPO RENO 2 Z and Personal computer) Operating System (Android 11 and Windows 10)   My Question or Issue Hello, Is there a way to clear this playli...
  • CarlosE
  • Moderator
  • 345 Views
  • 1 replies
  • 1 likes
  • 345 Views
  • 1 replies
  • 1 likes

Superuser Contribution Different music in different rooms.

PlanFree/PremiumCountry Device(Amazon Alexa)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm pretty sure you used to be able to play different music in different rooms e.g. Megadeath in the Kitchen and Chris De Burgh in...

  • Community Legend
  • Plan Free/Premium Country   Device (Amazon Alexa) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm pretty sure you used to be able to play ...
  • Eni
  • Moderator
  • 1362 Views
  • 1 replies
  • 0 likes
  • 1362 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing Songs

PlanPremiumCountryTurkeyDevice(iPhone 7)Operating System(iOS 13.4.1) My Question or IssueI can’t play the songs more than 10 seconds from my library (from the downloaded songs) I can only play the most recent downloaded ones. Please help me out. Than...

  • Newbie
  • Plan Premium Country Turkey Device (iPhone 7) Operating System (iOS 13.4.1)   My Question or Issue I can’t play the songs more than 10 seconds from my library (from the downloaded song...
  • Jeremy
  • Spotify Legend
  • 519 Views
  • 1 replies
  • 0 likes
  • Student
  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Playlist created offline disappears after going back online

PlanPremiumCountryUSA DeviceiPhone 12 MiniOperating SystemiOS 14.8I have all my liked songs downloaded for offline listening. Sometimes when I’m on a flight I’ll listen to my likes and create a new playlist, all offline. The next day when I’m back on...

  • Newbie
  • Plan Premium Country USA   Device iPhone 12 Mini Operating System iOS 14.8 I have all my liked songs downloaded for offline listening. Sometimes when I’m on a flight I’ll listen to ...
  • Mihail
  • Spotify Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommendations appearing for a podcast I don't listen to

PlanPremiumCountrySingapore DeviceMacbook AirOperating SystemmacOS 11.5.2 My Question or IssueA few months ago I listened to one or two episodes of this podcast, and afterwards I stopped following it and have not interacted with it (listening, follow...

  • Newbie
  • Plan Premium Country Singapore   Device Macbook Air Operating System macOS 11.5.2   My Question or Issue A few months ago I listened to one or two episodes of this podcast, and a...
  • Jeremy
  • Spotify Legend
  • 862 Views
  • 1 replies
  • 1 likes
  • 862 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Delete listening history

Possibility to remove your history list would be nice. None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...

  • Visitor
  • Possibility to remove your history list would be nice.  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/...
  • Mihail
  • Spotify Legend
  • 3235 Views
  • 1 replies
  • 1 likes
  • history
    songs
  • 3235 Views
  • 1 replies
  • 1 likes

Superuser Contribution how to delete "good evening" albums tab

PlanPremiumOperating SystemAndroidMy Question or IssueIn my home screen there is a "good evening" tab that has your most played albums/playlists. But in that same tab there are some albums that listened to for 5 minutes and there are several others t...

  • Newbie
  • Plan Premium Operating System Android My Question or Issue In my home screen there is a "good evening" tab that has your most played albums/playlists.   But in that same tab there are som...
  • Xenia
  • Moderator
  • 70134 Views
  • 17 replies
  • 82 likes
  • 70134 Views
  • 17 replies
  • 82 likes

Superuser Contribution Playlists

PlanPremiumCountryCanadaDeviceiPhone - iOS 14.6 My Question or IssueI went on my old iPad and when I clicked to my playlists there was a button named “Unlink”, and I clicked it on three playlists for some reason and now I can’t relink or duplicate th...

  • Casual Listener
  •   Plan Premium Country Canada Device iPhone - iOS 14.6   My Question or Issue I went on my old iPad and when I clicked to my playlists there was a button named “Unlink”, and I clic...
  • Eni
  • Moderator
  • 394 Views
  • 3 replies
  • 0 likes
  • 394 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Options to Like Songs Quickly

So, more than Playlist, I like to have everything under liked songs (as it was very long time ago). However, I would like to suggest an option to ad all songs from an album to liked songs in one touch. Currently you can like the album, but that does ...

  • Newbie
  • So, more than Playlist, I like to have everything under liked songs (as it was very long time ago). However, I would like to suggest an option to ad all songs from an album to liked songs in one touc...
  • MafeG
  • Spotify Legend
  • 4822 Views
  • 1 replies
  • 0 likes
  • 4822 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't edit or find a playlist I made

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 14.7.1 My Question or IssueYesterday, I created a new playlist. I attempted to make it private, but because I wasn't connected to wifi/data, I got an error message saying that this wasn't poss...

  • Music Fan
  • Plan Premium Country Canada Device iPhone 8 Operating System iOS 14.7.1   My Question or Issue Yesterday, I created a new playlist. I attempted to make it private, but because I wasn't...
  • Novy
  • Moderator
  • 833 Views
  • 1 replies
  • 0 likes
  • 833 Views
  • 1 replies
  • 0 likes