Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
The newest update has completely ruined spotify for me and made it basically useless. I like to find new music to DJ on spotify and so I have multiple folders and subfolders with various playlist for various genres etc. I spent a long time on PC cust...
The newest update has completely ruined spotify for me and made it basically useless. I like to find new music to DJ on spotify and so I have multiple folders and subfolders with various playlist for...
Spotify Legend
446 Views
1 replies
3 likes
Hello,I would like to be able to exclude certain artists from appearing in the new releases (Bell) menu on mobile (Android).I recently started following some popular classical music artists like Beethoven, Chopin and Mozart and they have many release...
Hello, I would like to be able to exclude certain artists from appearing in the new releases (Bell) menu on mobile (Android). I recently started following some popular classical music artists l...
Spotify Legend
603 Views
3 replies
0 likes
My spotify for the last few days have been pausing everywhere, on browser, on my desktop application(mac) and on my iphone. I've tried almost everything.I signed out of on all my accountsI reinstalled Spotify I tried deleting the folders location: /p...
My spotify for the last few days have been pausing everywhere, on browser, on my desktop application(mac) and on my iphone. I've tried almost everything. I signed out of on all my acc...
Visitor
553 Views
1 replies
1 likes
PlanPremiumCountryNetherlands My Question or IssueHi! One of my playlists, one that I was very proud of, all of a sudden disapperead. When I tried to open it, it said that there was some kind of error and the playlists was not longer available, and t...
Plan Premium Country Netherlands My Question or Issue Hi! One of my playlists, one that I was very proud of, all of a sudden disapperead. When I tried to open it, it said that th...
Spotify Legend
946 Views
3 replies
0 likes
So, in the 5 years that I've used Spotify, I've never been happy with how the music I listen to is used for my "daily" playlists.Music I listen to a year ago will flood all of my daily playlists. If I find a new band, listen to only them for a month ...
So, in the 5 years that I've used Spotify, I've never been happy with how the music I listen to is used for my "daily" playlists. Music I listen to a year ago will flood all of my daily playlists. I...
509 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone - iOS 14.6 My Question or IssueI went on my old iPad and when I clicked to my playlists there was a button named “Unlink”, and I clicked it on three playlists for some reason and now I can’t relink or duplicate th...
Plan Premium Country Canada Device iPhone - iOS 14.6 My Question or Issue I went on my old iPad and when I clicked to my playlists there was a button named “Unlink”, and I clic...
Moderator
520 Views
3 replies
0 likes
Every time I've had an issue with Spotify, all they do is refer me to this community where everyone's crying about the same thing. If we all clearly have the same issues then why haven't y'all fixed it yet. One step forward on sorting by genre, two s...
Every time I've had an issue with Spotify, all they do is refer me to this community where everyone's crying about the same thing. If we all clearly have the same issues then why haven't y'all fixed ...
Spotify Legend
451 Views
1 replies
0 likes
PlanPremiumDeviceSamsung s10 My Question or Issuea specific song I want to play on my spotify will not "unhide" itself as in whenever I go to unhide it with that red minus button, it does not "unhide" and just stays like that. i have uninstalled and ...
Plan Premium Device Samsung s10 My Question or Issue a specific song I want to play on my spotify will not "unhide" itself as in whenever I go to unhide it with that red ...
Casual Listener
622 Views
2 replies
1 likes
PlanPremium My Question or IssueI like to download premade playlists from Spotify, but what happens to songs wich i downloaded in a playlist but got delete from that playlist and dont have in any other? Are they still downloaded and if so where do i ...
Plan Premium My Question or Issue I like to download premade playlists from Spotify, but what happens to songs wich i downloaded in a playlist but got delete from that playlist and dont ha...
Moderator
483 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Note 9Operating SystemAndroid My Question or IssueI have one song that I have uploaded to a playlist on Spotify on my laptop. I see the song on the playlist on my phone but I cannot select it. It is grayed out. Both ...
Plan Premium Country US Device Samsung Note 9 Operating System Android My Question or Issue I have one song that I have uploaded to a playlist on Spotify on my laptop. I see the song...
Spotify Legend
436 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS 11 Can playlists in shuffle mode pickup where they left off last time they were played? Say you have a playlist of 100 songs and you like to listen to them on shuffle mode. Let's say you listen ...
Plan Premium Country USA Device iPhone 12 Operating System iOS 11 Can playlists in shuffle mode pickup where they left off last time they were played? Say you have a playlist of 100 s...
Spotify Legend
496 Views
1 replies
0 likes
Plan PremiumCountryUSADeviceiPhone 12Operating SystemiOS 11 Can you link two tracks to always play consecutively in shuffle mode? I see this question has been asked but looks like most the responses are a few years old and maybe the technology has ch...
Plan Premium Country USA Device iPhone 12 Operating System iOS 11 Can you link two tracks to always play consecutively in shuffle mode? I see this question has been asked ...
Visitor
20248 Views
10 replies
14 likes
it says in the name of it "today's top fans", right? So I expect to get the stats for 1 day from a person's stats. For the past week, I've only really listened to 2 artists, and they have never shown up on here Buying premium month after month I expe...
it says in the name of it "today's top fans", right? So I expect to get the stats for 1 day from a person's stats. For the past week, I've only really listened to 2 artists, and they have never shown...
505 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 14.7.1 My Question or IssueI’ve been listening to Daily Wellness for a little over a year and I love it! Recently, though, I’ve noticed the songs are all very weird, instrumentals. I normally jus...
Plan Premium Country US Device iPhone 11 Operating System iOS 14.7.1 My Question or Issue I’ve been listening to Daily Wellness for a little over a year and I love it! Recently, thou...
Casual Listener
4814 Views
28 replies
5 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueMulti-track selection not working if tracks are from more than one release. Only works within the same album/EP. Previously I could open an artist's discography page and selec...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue Multi-track selection not working if tracks are from more than one release. Only works within the s...
Moderator
706 Views
1 replies
0 likes
I've noticed that if I like a song on my phone, when I come back to my laptop the liked song list hasn't updated. It would be awesome if this was updated in real-time or frequently across all devices without me having to quit Spotify desktop and rest...
I've noticed that if I like a song on my phone, when I come back to my laptop the liked song list hasn't updated. It would be awesome if this was updated in real-time or frequently across all devices...
Spotify Legend
510 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceHuawei Honor 9Operating SystemHonor EMUI 9.1.0, Android 9 Spotify Version8.6.60.1126 My Question or Issue Hello, over the last day or so, my library on my mobile spotify app has gone completely empty & all my playlists ...
Plan Premium Country Finland Device Huawei Honor 9 Operating System Honor EMUI 9.1.0, Android 9 Spotify Version 8.6.60.1126 My Question or Issue Hello, over the last day o...
Casual Listener
29994 Views
16 replies
1 likes
Plan - FreeCountry - USOperating System- iOS I just downgraded my premium plan to the free plan and now I’m unable to see the songs under my playlists (on mobile) nor edit/rearrange the songs under the playlists (both mobile and tablet/desktop). I ca...
Plan - Free Country - US Operating System- iOS I just downgraded my premium plan to the free plan and now I’m unable to see the songs under my playlists (on mobile) nor edit/rearrange the ...
Spotify Legend
347 Views
1 replies
0 likes
I know that lyrics have been released to countries such as the US, India and 20 or so other countries. But why isn't the UK on the list of supported countries? Its really annoying having to use a separate app such as MusixMatch (Although it works, it...
I know that lyrics have been released to countries such as the US, India and 20 or so other countries. But why isn't the UK on the list of supported countries? Its really annoying having to use a sep...
Regular
8620 Views
10 replies
3 likes
Hi there all. I've had this problem for WAY over a year - songs I've liked will just miraculously unlike at random. I've not hit a limit, I've reinstalled the application on all devices, I've tried finding the constant and the variable but to no avai...
Hi there all. I've had this problem for WAY over a year - songs I've liked will just miraculously unlike at random. I've not hit a limit, I've reinstalled the application on all dev...
Spotify Legend
975 Views
6 replies
0 likes
