Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • taylorsara1
  • Casual Listener
  • 1585 Views
  • 8 replies
  • 14 likes
  • Connect
    JAM
  • 1585 Views
  • 8 replies
  • 14 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • Benoit_
  • Casual Listener
  • 79216 Views
  • 904 replies
  • 37 likes
  • 79216 Views
  • 904 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • littlejimmi
  • Newbie
  • 137199 Views
  • 816 replies
  • 33 likes
  • 137199 Views
  • 816 replies
  • 33 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2036 Views
  • 1 replies
  • 2 likes
  • 2036 Views
  • 1 replies
  • 2 likes

Songs added to playlist years ago now listed as 'recently added'

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueHi all, I just noticed something unusual on my Spotify playlist and was hoping for some advice.I often sort my playlist based on when I added a song to it - so, for exampl...

  • Visitor
  • Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue Hi all, I just noticed something unusual on my Spotify playlist and was hoping for some advice....
  • Gkhf
  • Newbie
  • 571 Views
  • 2 replies
  • 4 likes
  • 571 Views
  • 2 replies
  • 4 likes

My playlists didn’t update since 2018

PlanPremiumCountryRussiaDevicePhone 11Operating SystemiOS 14So the problem is that my playlist doesn’t update from 2018 and I can’t get new music to listen to.

  • Visitor
  •   Plan Premium Country Russia Device Phone 11 Operating System iOS 14 So the problem is that my playlist doesn’t update from 2018 and I can’t get new music to listen to.
  • 175 Views
  • 0 replies
  • 1 likes
  • 175 Views
  • 0 replies
  • 1 likes

Superuser Contribution Please no more Connan

How can I ban Connan Mackasin from playing on my auto-radio every. single. time. I love spotify's algorithm just as much as the next person to help me discover new music that is sometimes creepily good. However, over the past year I believe I have di...

  • Casual Listener
  • How can I ban Connan Mackasin from playing on my auto-radio every. single. time.   I love spotify's algorithm just as much as the next person to help me discover new music that is sometimes cr...
  • Peter
  • Spotify Legend
  • 464 Views
  • 4 replies
  • 0 likes
  • 464 Views
  • 4 replies
  • 0 likes

[All Platforms][Your Library] Alexa shuffles Spotify library even if Shuffle is not active

Since a few months Spotify changed the way Amazon Alexa is playing music. Before the change, the shuffle option wasn't active until you told Alexa "Enable Shuffle". If you say "Play my liked songs", Alexa is choosing one of the tracks in there instea...

  • Casual Listener
  • Since a few months Spotify changed the way Amazon Alexa is playing music. Before the change, the shuffle option wasn't active until you told Alexa "Enable Shuffle". If you say "Play my liked songs", ...
  • 242 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Your Library
  • 242 Views
  • 0 replies
  • 1 likes

Superuser Contribution My Liked Songs disappear on desktop app but visible on mobile/web

When I open spotify on my desktop app or on my brothers desktop app, I click on my "Liked songs" and It says "go to browse". I can see all my 532 liked songs on my mobile app and on web player. But couple of days ago they disappeared on the desktop a...

  • Visitor
  • When I open spotify on my desktop app or on my brothers desktop app, I click on my "Liked songs" and It says "go to browse". I can see all my 532 liked songs on my mobile app and on web player. But c...
  • Elena
  • Moderator
  • 456 Views
  • 6 replies
  • 0 likes
  • 456 Views
  • 6 replies
  • 0 likes

desktop vs mobile - no "songs I love" and "saved from radio"

Premium (classic, from today Duo but these problems are older than the new piano)Italy Desktop: MacOS MojaveMobile: Android 9.1.0.252 Huawai It looks like my desktop version of spotify is frozen since 2019. Only few playlists work right, surely not t...

  • Casual Listener
  • Premium (classic, from today Duo but these problems are older than the new piano) Italy   Desktop: MacOS Mojave Mobile: Android 9.1.0.252 Huawai   It looks like my desktop version of ...
  • 145 Views
  • 0 replies
  • 1 likes
  • 145 Views
  • 0 replies
  • 1 likes

Superuser Contribution Why can't i add podcasts to my playlist?

PlanFree/PremiumCountry Device Operating System My Question or IssueThere isn't a option to add a podcast to my playlist, how is this possible?

  • Visitor
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue There isn't a option to add a podcast to my playlist, how is this possible?
  • Ivan
  • Spotify Legend
  • 11275 Views
  • 6 replies
  • 19 likes
  • 11275 Views
  • 6 replies
  • 19 likes

Lost songs from my playlist

PlanPremiumCountryUcraineOperating SystemWindows 10,etc My Question or IssueHello. I've lost some songs from my playlist. Now i have only 8, but it was much more, maybe 30 or 40 or even more! How come?

  • Casual Listener
  • Plan Premium Country Ucraine Operating System Windows 10,etc   My Question or Issue Hello. I've lost some songs from my playlist. Now i have only 8, but it was much more, maybe 30 or 40 ...
  • yuraf640
  • Casual Listener
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

Song availability keeps changing over time

PlanPremiumCountryThailand DeviceGoogle Pixel 4aOperating SystemAndroid 11 My Question or IssueOver the months different songs seem to become unavailable and then available again. For example now songs of artists such as Rodriguez, Tame Impala, Pete ...

  • Visitor
  • Plan Premium Country Thailand   Device Google Pixel 4a Operating System Android 11   My Question or Issue Over the months different songs seem to become unavailable and then avai...
  • Emilia_8
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

How to listen to certain music without it showing up on my end of the year playlist or stats

When I study, I listen to instrumental music to keep me focused on repeat for hours at a time. I love when Spotify makes the "made for you" playlists and the end of the year playlist with all my stats but I am afraid that my normal music that I liste...

  • Newbie
  • When I study, I listen to instrumental music to keep me focused on repeat for hours at a time. I love when Spotify makes the "made for you" playlists and the end of the year playlist with all my stat...
  • Emilia_8
  • Community Legend
  • 1381 Views
  • 1 replies
  • 0 likes
  • 1381 Views
  • 1 replies
  • 0 likes

Please Add a Separate Section For Podcasts

My Question or Issue I really miss the way spotify was set up over a year ago. I was happy with the approaches that the app took to helping me find new music and listen to my favorites while keeping track of new stuff I was listening to (i.e. extensi...

  • Casual Listener
  • My Question or Issue   I really miss the way spotify was set up over a year ago. I was happy with the approaches that the app took to helping me find new music and listen to my favorites while...
  • 374 Views
  • 0 replies
  • 0 likes
  • music
    Podcasts
    Recently Played
    UI
  • 374 Views
  • 0 replies
  • 0 likes

My playlists do not update on desktop

PlanPremiumCountryUnited StatesDeviceiPhone XS and desktopOperating SystemiOS and Windows OS My Question or IssueMy playlists do not update on desktop. I have tried restarting my computer, logging off and on, closing and reopening the Spotify app. On...

  • Visitor
  • Plan Premium Country United States Device iPhone XS and desktop Operating System iOS and Windows OS   My Question or Issue My playlists do not update on desktop. I have tried restartin...
  • 224 Views
  • 0 replies
  • 1 likes
  • 224 Views
  • 0 replies
  • 1 likes

Playlist stuck on home

PlanPremiumCountryAustria DevicePCOperating SystemWindows 10 My Question or Issue There has been multiple time my account has been hacked and i changed my password everytime. Someone played music from a playlist on my account and ever since then, thi...

  • Casual Listener
  • Plan Premium Country Austria   Device PC Operating System Windows 10   My Question or Issue   There has been multiple time my account has been hacked and i changed my passw...
  • Terra1661
  • Casual Listener
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

Superuser Contribution Auto added songs into playlist

PlanFreeCountryUnited States DeviceMoto G5 PlusOperating SystemAndroid Oreo My Question or IssueI have over 15 songs in my playlist but Spotify is still adding in its suggested songs. I didn't press the "Add Songs" button, so I shouldn't be hearing a...

  • Visitor
  • Plan Free Country United States  Device Moto G5 Plus Operating System Android Oreo   My Question or Issue I have over 15 songs in my playlist but Spotify is still adding in i...
  • Alex
  • Moderator
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artists Unfollowed (seemingly) At Random

PlanPremiumCountryUSADeviceOccurs when on login to Spotify on my iPhone XR, PC or Mac My Question or IssueI have been noticing that artists I follow on Spotify will randomly be unfollowed. I do not see a clear pattern or length of time between follow...

  • Casual Listener
  • Plan Premium Country USA Device Occurs when on login to Spotify on my iPhone XR, PC or Mac   My Question or Issue I have been noticing that artists I follow on Spotify will randomly be u...
  • Elena
  • Moderator
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes

Editing Saved Albums

I'm a new Premium user trying to decide if Spotify works for me. I just saved an album to my library as a test. It has several annoying bonus tracks on it. I only wanted the tracks that on the album as originally intended. How do I remove the bonus t...

  • Regular
  • I'm a new Premium user trying to decide if Spotify works for me.  I just saved an album to my library as a test.  It has several annoying bonus tracks on it.  I only wanted the tracks ...
  • KingWeenis
  • Regular
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Why can't i add the different songs to my "liked songs" playlist anymore?

PlanPremiumCountryRussiaDeviceHonor 8AOperating SystemAndroid 9 My Question or IssueHello to everyone!I need a help. Not so long ago i found some kind of problem with option of "like the songs" (sorry, if i wrote the wrong name, i'm using Russian ver...

  • Visitor
  •   Plan Premium Country Russia Device Honor 8A Operating System Android 9   My Question or Issue Hello to everyone! I need a help. Not so long ago i found some kind of problem wi...
  • user-removed
  • Not applicable
  • 1916 Views
  • 2 replies
  • 0 likes
  • 1916 Views
  • 2 replies
  • 0 likes

Older Unplayed Episodes Not Listed in Library > Podcast > Episodes

Plan: FreeCountry: USADevice: iPhone 6sOperating System: iOS 10 13.7 My Question or Issue:I recently started following some new podcasts. I have never listened to any of their episodes. When I went into My Library > Podcasts > Episodes, not all the E...

  • Visitor
  • Plan: Free Country: USA Device: iPhone 6s Operating System: iOS 10 13.7   My Question or Issue: I recently started following some new podcasts. I have never listened to...
  • 306 Views
  • 0 replies
  • 1 likes
  • episodes
    older episodes
    Podcast Episodes
    Podcasts
    Your Library
  • 306 Views
  • 0 replies
  • 1 likes

Superuser Contribution All my liked songs were removed

PlanPremiumCountryUSADeviceLGV30Operating System Android Oreo My Question or IssueSo my spotify has been slow and extremely buggy on mobile. I tried closing all my apps. Refreshing, changing internet to see if anything improved. Nothing did. I tried ...

  • Newbie
  • Plan Premium Country USA Device LGV30 Operating System  Android Oreo   My Question or Issue So my spotify has been slow and extremely buggy on mobile. I tried closing all my ...
  • Ivan
  • Spotify Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Local Files don't play over Bluetooth

I managed to get local files from iTunes on a Spotify playlist. The files play on my iPhone speaker but I CAN'T play the local files over Bluetooth. Why can't I play local files over Bluetooth? PlanPremiumCountryNew ZealandDevice(iPhone 7)Operating S...

  • Casual Listener
  • I managed to get local files from iTunes on a Spotify playlist. The files play on my iPhone speaker but I CAN'T play the local files over Bluetooth. Why can't I play local files over Bluetooth? ...
  • justfinendandy
  • Casual Listener
  • 255 Views
  • 1 replies
  • 2 likes
  • 255 Views
  • 1 replies
  • 2 likes