Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298612 Views

96 replies

89 likes

  • 298612 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162752 Views

235 replies

44 likes

  • 162752 Views
  • 235 replies
  • 44 likes

Neil Young music in my library no longer playable?!

PlanPremiumCountry: USADevice: Macbook Air, SmartTV, Cell phoneOperating System: MacOS, LG WebOS, Android My Question or IssueSaw something go by on facebook about Neil Young and Spotify - didn't believe it, so came to look.Yeah, previously enjoyed N...

Regular

Plan Premium Country: USA Device: Macbook Air, SmartTV, Cell phone Operating System: MacOS, LG WebOS, Android   My Question or Issue Saw something go by on facebook about Neil Y...

Carol64

Music Fan

854 Views

7 replies

6 likes

  • 854 Views
  • 7 replies
  • 6 likes

Superuser Contribution Hi, is there a way to remove likes from my playlist?

PlanFree/PremiumCountry Device(Macbook Air)Operating System(macOS Monterey) My Question or IssueHi, is there a way to remove likes from my playlist? Will blocking the person remove their like from my playlist?

Newbie

Plan Free/Premium Country   Device (Macbook Air) Operating System (macOS Monterey)   My Question or Issue Hi, is there a way to remove likes from my playlist? Will blocking the pe...

Yordan

Moderator

14345 Views

1 replies

0 likes

likes
  • 14345 Views
  • 1 replies
  • 0 likes

Remove ads from premium plans

When someone pays for a subscription with the promise to get ads free content, Spotify should respect that and avoid third parties to add commercials in podcasts. Spotify should remove the option for podcasters to add commercials in their podcasts on...

Casual Listener

When someone pays for a subscription with the promise to get ads free content, Spotify should respect that and avoid third parties to add commercials in podcasts.  Spotify should remove the ...

obrovacm

Newbie

1157 Views

3 replies

3 likes

  • 1157 Views
  • 3 replies
  • 3 likes

[Web Player][Other] Tab title update when viewing lyrics

When you open the lyrics option, the tab title gets stuck on whatever song you opened it at, even if the player has moved to the next one. It would be nice to have the title of the tab match the song currently being played even if the lyrics are open...

Casual Listener

When you open the lyrics option, the tab title gets stuck on whatever song you opened it at, even if the player has moved to the next one. It would be nice to have the title of the tab match the song...

268 Views

0 replies

0 likes

Other
Web Player
  • 268 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Cannot view Wrapped 2021 Slideshow

Hello, I cannot seem to view my 2021 slideshow anymore. In the app, if I search "spotify:special:2021" in the search bar, it takes me to my 2021 wrapped page, but that page only shows "Your Top Songs 2021" and "Your Artists Revealed", not the slidesh...

Casual Listener

Hello,  I cannot seem to view my 2021 slideshow anymore. In the app, if I search "spotify:special:2021" in the search bar, it takes me to my 2021 wrapped page, but that page only shows "Your To...

Elena

Moderator

10199 Views

3 replies

0 likes

slideshow
Spotify
Story
  • 10199 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sort by liked songs.

Hillow! Can I swap tracks in liked songs? Noticed that I can do this in my other playlists, but it doesn't work in liked songs. I use app from a PC.

Casual Listener

Hillow! Can I swap tracks in liked songs? Noticed that I can do this in my other playlists, but it doesn't work in liked songs. I use app from a PC.

Jeremy

Spotify Legend

729 Views

4 replies

1 likes

App & Features
  • 729 Views
  • 4 replies
  • 1 likes

Superuser Contribution Turn off play queue iPhone iOS 9.3

I don’t know how to turn off Play Queue. It used to be that if I was playing an album or playlist, when one song ended, the next would begin. Now when one song ends, whatever song is next in the cue plays instead. This only started recently on my pho...

Casual Listener

I don’t know how to turn off Play Queue. It used to be that if I was playing an album or playlist, when one song ended, the next would begin. Now when one song ends, whatever song is next in the cue ...

Kiril

Moderator

448 Views

3 replies

0 likes

  • 448 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Artist Radio playlist not working, can't load nor delete from my library

I at some point followed a playlist of an artist's radio and now I can't interact with it. I think it's a Spotify playlist and it seems to be broken. It is in my library, but when I click on it it does not load, and when I right click on it to remove...

Newbie

I at some point followed a playlist of an artist's radio and now I can't interact with it. I think it's a Spotify playlist and it seems to be broken. It is in my library, but when I click on it ...

jameskutterback

Newbie

717 Views

2 replies

0 likes

  • 717 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Share Spotify Personalized Playlists with Friends

The Spotify playlists like My 2000s or Spotify Wrapped top 100 are part of the playlists that are curated from your listening patterns. You can’t share these playlists with friends. For example, my friend wanted to share his 2000s Mix playlist but it...

Visitor

The Spotify playlists like My 2000s or Spotify Wrapped top 100 are part of the playlists that are curated from your listening patterns. You can’t share these playlists with friends. For example, my f...

OscarDC

Moderator

1465 Views

1 replies

1 likes

iOS
Playlists
  • 1465 Views
  • 1 replies
  • 1 likes

Can we see who liked our playlist ?

PlanPremiumCountryFranceDeviceiPhone Xr, computerOperating SystemiOS 13, Windows 10 My Question or IssueHello. I did a playlist a some of people liked it, just wanna know if is it possible to see who liked it. Thanks : )

Visitor

  Plan Premium Country France Device iPhone Xr, computer Operating System iOS 13, Windows 10   My Question or Issue Hello. I did a playlist a some of people liked it, just wanna ...

kane63

Newbie

14392 Views

2 replies

3 likes

  • 14392 Views
  • 2 replies
  • 3 likes

Superuser Contribution removing Spotify suggested songs

How do I remove the songs Spotify suggested that plays in my playlist from my playlist?

Newbie

How do I remove the songs Spotify suggested that plays in my playlist from my playlist?

Alex

Spotify Legend

554 Views

2 replies

1 likes

  • 554 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Desktop][Search] Bring back songs listed by album in artist section

Trying to navigate through artists songs is so much harder than when you could scroll through albums with songs listed under them.Please bring back an interface closer to this.The current UI requires you to continuously click through to an album then...

Visitor

Trying to navigate through artists songs is so much harder than when you could scroll through albums with songs listed under them. Please bring back an interface closer to this. The current UI requ...

Elena

Moderator

545 Views

2 replies

1 likes

Desktop
Search
  • 545 Views
  • 2 replies
  • 1 likes

Superuser Contribution "Remove" song no longer working in Discover Weekly

Plan: PremiumCountry: UK Up until recently if I didn't like a song in Discover Weekly, I'd click the remove button and select "I don't like this song". The song would then be grayed out and playback would skip to the next song. The song would not pla...

Newbie

Plan: Premium Country: UK   Up until recently if I didn't like a song in Discover Weekly, I'd click the remove button and select "I don't like this song". The song would then be grayed o...

Elena

Moderator

561 Views

1 replies

1 likes

  • 561 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Your Top Songs 2021 not displaying in profile despite marking "public"

PlanPremiumCountryUSADevice(Samsung A21, HP Probook)Operating System(Android v11, Windows 10 Enterpise.) My Question or IssueYour Top Songs 2021 is not displaying on my desktop profile when I am signed out. I had a friend check, and they can see my T...

Newbie

Plan Premium Country USA Device (Samsung A21, HP Probook) Operating System (Android v11, Windows 10 Enterpise.)   My Question or Issue Your Top Songs 2021 is not displaying on my deskt...

Elena

Moderator

1262 Views

1 replies

0 likes

  • 1262 Views
  • 1 replies
  • 0 likes

Superuser Contribution A specific album added to my subscriprion don't play

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or Issuehi, I have added a specific album to my premium subscription:Artist: A BUAlbum: Butterflies fly in pairs This album is present in my album but when I click on PLAY the albu...

Newbie

Plan Premium Country Italy Device PC Operating System Windows 10   My Question or Issue hi,  I have added a specific album to my premium subscription: Artist: A BU Album: Butte...

Elena

Moderator

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changes to Release Radar

I am very disappointed about the new changes to Release Radar which sees the playlist now include tracks from acts I don't follow. Release Radar was the single greatest thing about Spotify because it brought music from acts you already follow into on...

Casual Listener

I am very disappointed about the new changes to Release Radar which sees the playlist now include tracks from acts I don't follow. Release Radar was the single greatest thing about Spotify because it...

Elena

Moderator

1688 Views

3 replies

5 likes

Music Discussion
  • 1688 Views
  • 3 replies
  • 5 likes

Superuser Contribution I can’t play a specific song

I have Spotify premium and have wifi and phone data. I’ve been trying to play a specific song and haven’t been able to play it. Every time I tap on it when I look it up it doesn’t play anything. The song is not banned in my country or area because ev...

Newbie

I have Spotify premium and have wifi and phone data. I’ve been trying to play a specific song and haven’t been able to play it. Every time I tap on it when I look it up it doesn’t play anything. The ...

Elena

Moderator

741 Views

1 replies

1 likes

Music Discussion
  • 741 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local Files Language Bug

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueI think I stumbled apon a bug with local file paths. On Windows 10 when you try to include local files from the the music library in the users directory, the path gets included a...

Casual Listener

  Plan Premium Country Germany Operating System Windows 10   My Question or Issue I think I stumbled apon a bug with local file paths. On Windows 10 when you try to include local f...

Eni

Moderator

467 Views

3 replies

0 likes

  • 467 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Someone deleted songs in an open playlist I made with friends for promotional purposes

Dear employee, This playlist took more than 3/4 years to create and had 1500 songs in it. We made it with a couple of friends but just now (2 hours ago) someone deleted almost everysong and put a lot of other songs in it. The playlist was from the us...

Casual Listener

Dear employee,   This playlist took more than 3/4 years to create and had 1500 songs in it. We made it with a couple of friends but just now (2 hours ago) someone deleted almost everysong and ...

Ytterviken

Newbie

23218 Views

31 replies

8 likes

Other
  • 23218 Views
  • 31 replies
  • 8 likes