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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299859 Views

96 replies

90 likes

  • 299859 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163868 Views

235 replies

44 likes

  • 163868 Views
  • 235 replies
  • 44 likes

Superuser Contribution Search/Find Feature within a playlist

This feature use to exist. Now I see it has been removed. You should be able to search for a song within a playlist. Please bring it back. It is very difficult to locate a particular song if you have a large playlist or can only remember part of the ...

Visitor

This feature use to exist. Now I see it has been removed. You should be able to search for a song within a playlist. Please bring it back. It is very difficult to locate a particular song if you have...

Ver

Spotify Legend

294 Views

1 replies

1 likes

  • 294 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unfollowed Podcasts Won’t Leave ‘New Episodes’ Section

PlanPremium (family)CountryAustraliaDeviceiPhone SEOperating SystemiOS 14.6 My Question or Issuehi, i have had a problem with the new episodes section of my spotify account. there’s a podcast i listened to a few episodes of and the unfollowed, but it...

Casual Listener

  Plan Premium (family) Country Australia Device iPhone SE Operating System iOS 14.6   My Question or Issue hi, i have had a problem with the new episodes section of my spotify a...

johannesgj

Music Fan

12616 Views

54 replies

22 likes

  • 12616 Views
  • 54 replies
  • 22 likes

Can't delete podcast from Recently Played

PlanPremiumCountryUK DeviceAndroid 9Operating SystemWindows 10 My Question or IssueI played a coupe of podcasts one day and I can't delete them from Recently Played. I can delete songs and playlists using the Windows 10 app but when I right click on ...

Newbie

Plan Premium Country UK   Device Android 9 Operating System Windows 10   My Question or Issue I played a coupe of podcasts one day and I can't delete them from Recently Playe...

gerbrann

Casual Listener

31939 Views

11 replies

32 likes

  • 31939 Views
  • 11 replies
  • 32 likes

Superuser Contribution Playlist Cover Art & Code Not Showing Correctly

PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XLOperating SystemAndroid version 11 My Question or Issue This has gone on, with other playlists, but eventually got corrected, somehow. One of my playlists doesn't show the cover art or the corresponding...

Roadie

Plan Premium Country U.S.A. Device Google Pixel 3a XL Operating System Android version 11   My Question or Issue   This has gone on, with other playlists, but eventually got corr...

Ver

Spotify Legend

1784 Views

7 replies

0 likes

Cover Art
Spotify Code
  • 1784 Views
  • 7 replies
  • 0 likes

Private Playlist Option doesn't even appear

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI'm trying to make my playlists private, but the option doesn't even appear

Casual Listener

  Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I'm trying to make my playlists private, but the option doesn't even appear 

eggsonthree

Casual Listener

396 Views

2 replies

0 likes

  • 396 Views
  • 2 replies
  • 0 likes

Superuser Contribution podcast episode missing in playlist bug

PlanFreeCountryBrazilDevicemoto g5s, moto g 5g plus and pcOperating Systemandroid 8.1, android 11 and windows 10 My Question or IssueSome time ago I was listenning to a podcast episode, the podcaster deleted and uploaded the episode again because of ...

Visitor

Plan Free Country Brazil Device moto g5s, moto g 5g plus and pc Operating System android 8.1, android 11 and windows 10   My Question or Issue Some time ago I was listenning to a podca...

Ver

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked, Hacker added playlists, Playlists won't disappear after deleting them

Couple weeks ago, my (free) account was hacked. I have already taken the steps to secure my account, which includes changing into a brand new email and password. However, I see that the hacker has added some (fake) playlists to my account, as you can...

Visitor

Couple weeks ago, my (free) account was hacked. I have already taken the steps to secure my account, which includes changing into a brand new email and password.   However, I see that the h...

Alex

Spotify Legend

1652 Views

1 replies

1 likes

Account Hacked
Recently Played
  • 1652 Views
  • 1 replies
  • 1 likes

Superuser Contribution New Releases

PlanPremiumCountryAntiguaDeviceSamsung Galaxy 9Operating System(Android Oreo, Windows 10) My Question or IssueI cannot see any Albums or Singles listed under the New Release section. Help!

Regular

Plan Premium Country Antigua Device Samsung Galaxy 9 Operating System (Android Oreo, Windows 10)   My Question or Issue I cannot see any Albums or Singles listed under the New Rel...

Julian

Moderator

1160 Views

10 replies

0 likes

  • 1160 Views
  • 10 replies
  • 0 likes

[Playlists] Date added

I noticed you removed the date a song was added to a playlist. Me and two of my friends have had a playlist for over 10 years. Its gotten so big that we can shuffle it and discover songs we added years ago. Listening to a particular part of the list ...

Casual Listener

I noticed you removed the date a song was added to a playlist. Me and two of my friends have had a playlist for over 10 years. Its gotten so big that we can shuffle it and discover songs we added yea...

Lakecheerio

Newbie

616 Views

1 replies

4 likes

Playlists
  • 616 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution Can a public playlist hidden from my profile be seen in friend activity?

My Question or IssueIf I am listening to one of my public playlists that has not been added to my profile, will Friend Activity show the playlist and therefore allow other people to find it? I'm trying to create a collaborative playlist with only one...

Visitor

My Question or Issue If I am listening to one of my public playlists that has not been added to my profile, will Friend Activity show the playlist and therefore allow other people to find it? &nbsp...

AndresM

Moderator

14661 Views

3 replies

4 likes

Friend Activity
Friend Activity Feed
Removed from profile
  • 14661 Views
  • 3 replies
  • 4 likes

Superuser Contribution Playlists not showing/highlighting currently playing song

PlanPremium/FamilyCountryUnited StatesDeviceHP Elitebook 850 G7LG V60 ThinQ 5G UWURaspberry Pi via Spotify ConnectOperating SystemWindows 10 Pro 64-bit 21H1 Build 19043.1081Android 11, security patch level April 1, 2021, Kernel version 4.19.113 lge@a...

Regular

Plan Premium/Family Country United States Device HP Elitebook 850 G7 LG V60 ThinQ 5G UWU Raspberry Pi via Spotify Connect Operating System Windows 10 Pro 64-bit 21H1 Build 19043.1081 Androi...

Hakkaido_Kuerbis

Visitor

832 Views

2 replies

0 likes

  • 832 Views
  • 2 replies
  • 0 likes

Am I the only one that can't stand Spotify Podcast setup?

I am a big music + podcast lover and I've recently had to stop listening to some podcasts I like due to Spotify monopolizing the podcast industry. I use a podcast app where I have my own queue of episodes and personalized settings for each show I lis...

Roadie

I am a big music + podcast lover and I've recently had to stop listening to some podcasts I like due to Spotify monopolizing the podcast industry. I use a podcast app where I have my own queue of epi...

449 Views

0 replies

0 likes

App & Features
Podcast Discussion
  • 449 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android App - No Date Added in playlists??

PlanPremiumCountryUKDeviceSamsung Galaxy S11Operating SystemAndroid My Question or IssueWhy oh why have you removed the "last date added" from the playlists?? you would swipe the photo before and see the date the last track was added, now nothing!! H...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S11 Operating System Android   My Question or Issue Why oh why have you removed the "last date added" from the playlists?? you would swipe...

Jeremy

Spotify Legend

1855 Views

5 replies

3 likes

  • 1855 Views
  • 5 replies
  • 3 likes

Pocast play 4,3,2,1 leson...

Hi, when i play podcast and start leson 1 its not continue. When i play leson 2 if end its switch na leson 1. How can i set play 1,2,3,4 5.... I have spotify premium

Casual Listener

Hi, when i play podcast and start leson 1 its not continue. When i play leson 2 if end its switch na leson 1. How can i set play 1,2,3,4 5....   I have spotify premium

404 Views

0 replies

0 likes

Podcast Discussion
  • 404 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify plays music that isn't in the playlist that I'm currently listening to

PlanPremiumCountryGermanyDevice(iPhone 11, PC)Operating System(iOS 14, Windows 10) My Question or IssueWhenever I play any playlist, doesn't matter if it's a playlist that I created or one that I'm listening to that someone else made, Spotify will al...

Casual Listener

Plan Premium Country Germany Device (iPhone 11, PC) Operating System (iOS 14, Windows 10)   My Question or Issue Whenever I play any playlist, doesn't matter if it's a playlist that I ...

Jeremy

Spotify Legend

1524 Views

3 replies

0 likes

  • 1524 Views
  • 3 replies
  • 0 likes

Superuser Contribution Most Artists in the Artists section are missing

Plan: FreeCountry: CanadaDevice: PCOperating System: Windows 10 ProMy Question or Issue Only a random assortment of 5 of the hundred or so artists I've followed are showing up in the Artists section since at least yesterday. This issue is with the br...

Casual Listener

Plan: Free Country: Canada Device: PC Operating System: Windows 10 Pro My Question or Issue   Only a random assortment of 5 of the hundred or so artists I've followed are showing up in t...

Novy

Moderator

709 Views

6 replies

0 likes

  • 709 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Inappropriate podcasts on home pages

PlanFreeCountryIndiaDevicePCOperating SystemWindows 10My Question or IssueI've been using spotify for a while now. Podcasts got added recently and today I'm greeted with the weirdest home page ever. I can't even change anything about it.

Casual Listener

Plan Free Country India Device PC Operating System Windows 10 My Question or Issue I've been using spotify for a while now. Podcasts got added recently and today I'm greeted with the weirdes...

CarlosE

Spotify Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist assets get removed

PlanPremiumCountryGermanyDevice(Honor 9X)Operating System(EMUI 10.0.0) My Question or IssueMy Playlist names always get removed. After that I get an email that I violated the terms and conditions of Copyright or such things. At first I thought that w...

Visitor

  Plan Premium Country Germany Device (Honor 9X) Operating System (EMUI 10.0.0)   My Question or Issue My Playlist names always get removed. After that I get an email that I viol...

CarlosE

Spotify Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Good Afternoon and Jump Back In tabs are hopelessly broken

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 14.6 I had a bot hack into my account three months ago to play some music on repeat for a little over a day, which, while annoying, isn't the main problem I'm having. The issue is that ...

Casual Listener

Plan Premium Country United States Device iPhone 8 Operating System iOS 14.6   I had a bot hack into my account three months ago to play some music on repeat for a little over a day, wh...

AeroZ

Composer

1656 Views

3 replies

1 likes

Good Afternoon
good evening
Good Morning
home page
Jump Back In
  • 1656 Views
  • 3 replies
  • 1 likes

Superuser Contribution Adding duplicate songs to a playlist

PlanPremiumCountryUSDeviceMACBOOK AIROperating System My Question or IssueWhen I try and add songs from one playlist to another it adds all the duplicates instead of asking me whether I want to or not. How do I get it to ask me if I want to add the d...

Newbie

  Plan Premium Country US Device MACBOOK AIR Operating System     My Question or Issue When I try and add songs from one playlist to another it adds all the duplicates inste...

Lyubka

Moderator

5707 Views

8 replies

0 likes

  • 5707 Views
  • 8 replies
  • 0 likes