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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

301915 Views

96 replies

91 likes

  • 301915 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

mum97

Newbie

164964 Views

237 replies

44 likes

  • 164964 Views
  • 237 replies
  • 44 likes

Superuser Contribution Same song in more playlists

PlanPremiumCountryItalyDeviceiPhone 6Operating SystemWindows 10 My Question or IssueHi. I have more playlists in my library, with over 1000 songs. Daily i add various songs in my playlists and i don't remember if a song already is in a playlist or an...

Visitor

Plan Premium Country Italy Device iPhone 6 Operating System Windows 10   My Question or Issue Hi. I have more playlists in my library, with over 1000 songs. Daily i add various songs i...

Jeremy

Spotify Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Timing of daily mix updates

PlanPremiumCountryHungary My Question or Issue The timing of the daily mix list changes are unfortunate:* I've 2 daily mixes set to be made available offline on my phone* at ~7am I open spotify to give it an opportunity to update the downloaded mixes...

Casual Listener

Plan Premium Country Hungary   My Question or Issue   The timing of the daily mix list changes are unfortunate: * I've 2 daily mixes set to be made available offline on my phone * ...

AAYYAA

Visitor

5644 Views

4 replies

0 likes

Update time
  • 5644 Views
  • 4 replies
  • 0 likes

Superuser Contribution My playlist on my Smart TV LG

PlanPremiumCountryPortugalDeviceSmart TV LGOperating SystemWebOS My Question or IssueHello,I have a playlist with local files which has no problem on my Windows 10 desktop and on my Huawey smartphone, but when I using the playlist on the Smart TV LG ...

Regular

Plan Premium Country Portugal Device Smart TV LG Operating System WebOS   My Question or Issue Hello, I have a playlist with local files which has no problem on my Windows 10 desktop ...

Jeremy

Spotify Legend

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't see recommended songs at bottom of playlist

PlanPremiumCountryNZDeviceDesktop (Web app + Desktop app)Operating SystemWindows 10 My Question or IssueThe recommended songs list doesn't seem to appear on some of my playlists. I've tried doing a reinstall but the issue is still there. See below fo...

Casual Listener

Plan Premium Country NZ Device Desktop (Web app + Desktop app) Operating System Windows 10   My Question or Issue The recommended songs list doesn't seem to appear on some of my playli...

BJF25

Newbie

2116 Views

7 replies

0 likes

  • 2116 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Bring back modifying the volume of particular frequencies

The idea is to add an option in the advanced settings of the app, so that using ~5 sliders you can alter the volume of certain frequencies in a single song. It would be a great addition for fellow boosted bass enjoyers, and it would allow you to cust...

Casual Listener

The idea is to add an option in the advanced settings of the app, so that using ~5 sliders you can alter the volume of certain frequencies in a single song. It would be a great addition for fellow bo...

Mihail

Spotify Legend

321 Views

1 replies

0 likes

Mobile
Other
  • 321 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Release Radar suggest songs that are greyed out. A bit ridiculous.

Plan : Duo PremiumCountry : Belgium DeviceIPad, Samsung, Windows laptop Operating SystemiOS 14, Android 11, Windows 10 Hello Spotify support, I trust also Spotify support personnel reads this. This simpel frustrating issue is. Why does the Release Ra...

Gig Goer

Plan : Duo Premium Country : Belgium   Device IPad, Samsung, Windows laptop  Operating System iOS 14, Android 11, Windows 10   Hello Spotify support,   I trust also...

Magnito

Newbie

2129 Views

7 replies

0 likes

greyed out
Release Radar
  • 2129 Views
  • 7 replies
  • 0 likes

Superuser Contribution Incorrect amount of Liked songs on artist liked songs page.

DeviceiPhone X & Windows 10 My Question or IssueThe Screenshots explained a lot, a few years back I use to love these guys after a while grew stale, and cleaned off almost all songs for a few (around 5 liked songs). Now I found out there is this bug ...

Visitor

Device iPhone X & Windows 10   My Question or Issue The Screenshots explained a lot, a few years back I use to love these guys after a while grew stale, and cleaned off almost all songs ...

Vasil

Moderator

2053 Views

4 replies

1 likes

bug
  • 2053 Views
  • 4 replies
  • 1 likes

Superuser Contribution Release Radar is still broken, will it ever be fixed?

Following on from these threads, that have been unceremoniously locked without comment from the mods. https://community.spotify.com/t5/Your-Library/Release-Radar-includes-wrong-artist-with-same-name-as-desired/m-p/4883304https://community.spotify.com...

Roadie

Following on from these threads, that have been unceremoniously locked without comment from the mods.   https://community.spotify.com/t5/Your-Library/Release-Radar-includes-wrong-artist-with-s...

Mihail

Spotify Legend

576 Views

1 replies

1 likes

  • 576 Views
  • 1 replies
  • 1 likes

Superuser Contribution It takes hours to scroll down the albums list

PremiumDesktop Mac My issueWhen I want to listen to music, I usually choose an album from my library (I don't know in advance which one).Since the last update, this has become really painful. It takes very very very very very long to scroll down the ...

Casual Listener

Premium Desktop Mac   My issue When I want to listen to music, I usually choose an album from my library (I don't know in advance which one). Since the last update, this has become really p...

Alex

Spotify Legend

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Finding local files

There is a new update in Spotify that changed the looks of everything, and I used to listen to local files on the sidebar. This new update is great, but I cannot find the local files page. I looked everywhere but still can't find it. Any pictures tha...

Regular

There is a new update in Spotify that changed the looks of everything, and I used to listen to local files on the sidebar. This new update is great, but I cannot find the local files page. I looked e...

Vadorequest

Casual Listener

58520 Views

38 replies

2 likes

App & Features
  • 58520 Views
  • 38 replies
  • 2 likes

Superuser Contribution Local Files

Where did the local files option go? I cant upload local files to my spotify playlists anymore.

Regular

Where did the local files option go? I cant upload local files to my spotify playlists anymore. 

Ver

Spotify Legend

355 Views

1 replies

1 likes

  • 355 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify crashing if I have local files enabled.

This has only occurred with the recent Spotify update that overhauled the UI. Previously, I had around 20gb of local files that I could play without issue. After the most recent update, there's a weird UI glitch on the settings page, and I also can't...

Casual Listener

This has only occurred with the recent Spotify update that overhauled the UI. Previously, I had around 20gb of local files that I could play without issue. After the most recent update, there's a wei...

Novy

Moderator

985 Views

3 replies

0 likes

crashing
Issue playing songs
Local files on Windows 10
  • 985 Views
  • 3 replies
  • 0 likes

Liked playlist no longer plays in order even with shuffle disabled

The new update now defaults the liked playlist to shuffle. Even with it turned off, the “liked” playlist does not play from most recent to oldest, instead it still skips over songs and is shuffled. NOT SURE WHY this is happening, but this is definite...

Visitor

The new update now defaults the liked playlist to shuffle. Even with it turned off, the “liked” playlist does not play from most recent to oldest, instead it still skips over songs and is shuffled. N...

408 Views

0 replies

1 likes

  • 408 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Make "dated added" as the default order instead of custom

PlanPremiumCountrySpainDeviceSpotify.exe 1.1.59.712Operating SystemWindows 10 20H2 Build 19042.985 My Question or IssueHi, When sharing a list, I have noticed that the default order is "custom". However, I would rather share my lists with "date added...

Newbie

Plan Premium Country Spain Device Spotify.exe 1.1.59.712 Operating System Windows 10 20H2 Build 19042.985   My Question or Issue Hi,   When sharing a list, I have noticed that t...

Ver

Spotify Legend

511 Views

1 replies

1 likes

  • 511 Views
  • 1 replies
  • 1 likes

Superuser Contribution local files no longer downloading?

PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueI've never had this issue before, so I'm assuming it has to do with some new update or something. Basically, I can't download local files to my playlists anymore, ...

Regular

Plan Premium Country USA Device Windows 10 PC Operating System Windows 10   My Question or Issue I've never had this issue before, so I'm assuming it has to do with some new update or ...

Ivan

Spotify Legend

2667 Views

19 replies

1 likes

  • 2667 Views
  • 19 replies
  • 1 likes

Superuser Contribution How can I get alexa to play my liked songs WITHOUT shuffle?

PlanPremiumCountryUnited StatesDeviceamazon echo dot My Question or IssueHow do I get alexa to play my liked songs IN ORDER. It always plays them on shuffle. I can get it to turn off shuffle, but that is pointless since it is already in the middle of...

Newbie

Plan Premium Country United States Device amazon echo dot   My Question or Issue How do I get alexa to play my liked songs IN ORDER. It always plays them on shuffle. I can get it to turn...

yc12334

Visitor

3186 Views

2 replies

1 likes

  • 3186 Views
  • 2 replies
  • 1 likes

Disc numbers

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueIt's come to my attention that disc numbers are no longer displayed in Album View.I can't think of any reason why this info would have been removed; it's particularly useful w...

Regular

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue It's come to my attention that disc numbers are no longer displayed in Album View. I can't think o...

awinterbone

Regular

1599 Views

1 replies

0 likes

  • 1599 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution See the date a song was added // "date added" sorting = not enough

Hey y'all,I know that I can sort the playlist by "date added" -- but ever since the new Spotify update, I seem to no longer be able to see the specific DATE a song was added in a playlist -- filtering the playlist by "date added" doesn't help my need...

Casual Listener

Hey y'all, I know that I can sort the playlist by "date added" -- but ever since the new Spotify update, I seem to no longer be able to see the specific DATE a song was added in a playlist -- filter...

Novy

Moderator

4127 Views

5 replies

1 likes

date
date added
  • 4127 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Keyboard shortcuts not responding

Enjoying the interface upgrades in the desktop app, however it seems like a number of keyboard shortcuts are no longer working for me. According to [https://support.spotify.com/uk/article/keyboard-shortcuts] they should still be mapped to their origi...

Casual Listener

Enjoying the interface upgrades in the desktop app, however it seems like a number of keyboard shortcuts are no longer working for me. According to [https://support.spotify.com/uk/article/keyboard-sh...

CarlosE

Spotify Legend

891 Views

3 replies

0 likes

  • 891 Views
  • 3 replies
  • 0 likes

Superuser Contribution New Library search doesn't work?

PlanPremiumCountryusDeviceiphone se 2Operating Systemios 14.5.1 My Question or IssueWhen I search my library for "Radiohead" I would expect to see all songs by radiohead in any playlist I have. All I get is a playlist that has Radiohead in the title....

Regular

  Plan Premium Country us Device iphone se 2 Operating System ios 14.5.1   My Question or Issue When I search my library for "Radiohead" I would expect to see all songs by radioh...

mborsik

Casual Listener

8349 Views

23 replies

13 likes

  • 8349 Views
  • 23 replies
  • 13 likes