Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302434 Views

96 replies

91 likes

  • 302434 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

165995 Views

238 replies

44 likes

  • 165995 Views
  • 238 replies
  • 44 likes

Superuser Contribution Local Files

Where did the local files option go? I cant upload local files to my spotify playlists anymore.

Regular

Where did the local files option go? I cant upload local files to my spotify playlists anymore. 

Ver

Spotify Legend

359 Views

1 replies

1 likes

  • 359 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify crashing if I have local files enabled.

This has only occurred with the recent Spotify update that overhauled the UI. Previously, I had around 20gb of local files that I could play without issue. After the most recent update, there's a weird UI glitch on the settings page, and I also can't...

Casual Listener

This has only occurred with the recent Spotify update that overhauled the UI. Previously, I had around 20gb of local files that I could play without issue. After the most recent update, there's a wei...

Novy

Moderator

990 Views

3 replies

0 likes

crashing
Issue playing songs
Local files on Windows 10
  • 990 Views
  • 3 replies
  • 0 likes

Liked playlist no longer plays in order even with shuffle disabled

The new update now defaults the liked playlist to shuffle. Even with it turned off, the “liked” playlist does not play from most recent to oldest, instead it still skips over songs and is shuffled. NOT SURE WHY this is happening, but this is definite...

Visitor

The new update now defaults the liked playlist to shuffle. Even with it turned off, the “liked” playlist does not play from most recent to oldest, instead it still skips over songs and is shuffled. N...

408 Views

0 replies

1 likes

  • 408 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Make "dated added" as the default order instead of custom

PlanPremiumCountrySpainDeviceSpotify.exe 1.1.59.712Operating SystemWindows 10 20H2 Build 19042.985 My Question or IssueHi, When sharing a list, I have noticed that the default order is "custom". However, I would rather share my lists with "date added...

Newbie

Plan Premium Country Spain Device Spotify.exe 1.1.59.712 Operating System Windows 10 20H2 Build 19042.985   My Question or Issue Hi,   When sharing a list, I have noticed that t...

Ver

Spotify Legend

525 Views

1 replies

1 likes

  • 525 Views
  • 1 replies
  • 1 likes

Superuser Contribution local files no longer downloading?

PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueI've never had this issue before, so I'm assuming it has to do with some new update or something. Basically, I can't download local files to my playlists anymore, ...

Regular

Plan Premium Country USA Device Windows 10 PC Operating System Windows 10   My Question or Issue I've never had this issue before, so I'm assuming it has to do with some new update or ...

Ivan

Spotify Legend

2694 Views

19 replies

1 likes

  • 2694 Views
  • 19 replies
  • 1 likes

Superuser Contribution How can I get alexa to play my liked songs WITHOUT shuffle?

PlanPremiumCountryUnited StatesDeviceamazon echo dot My Question or IssueHow do I get alexa to play my liked songs IN ORDER. It always plays them on shuffle. I can get it to turn off shuffle, but that is pointless since it is already in the middle of...

Newbie

Plan Premium Country United States Device amazon echo dot   My Question or Issue How do I get alexa to play my liked songs IN ORDER. It always plays them on shuffle. I can get it to turn...

yc12334

Visitor

3189 Views

2 replies

1 likes

  • 3189 Views
  • 2 replies
  • 1 likes

Disc numbers

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueIt's come to my attention that disc numbers are no longer displayed in Album View.I can't think of any reason why this info would have been removed; it's particularly useful w...

Regular

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue It's come to my attention that disc numbers are no longer displayed in Album View. I can't think o...

awinterbone

Regular

1608 Views

1 replies

0 likes

  • 1608 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution See the date a song was added // "date added" sorting = not enough

Hey y'all,I know that I can sort the playlist by "date added" -- but ever since the new Spotify update, I seem to no longer be able to see the specific DATE a song was added in a playlist -- filtering the playlist by "date added" doesn't help my need...

Casual Listener

Hey y'all, I know that I can sort the playlist by "date added" -- but ever since the new Spotify update, I seem to no longer be able to see the specific DATE a song was added in a playlist -- filter...

Novy

Moderator

4218 Views

5 replies

1 likes

date
date added
  • 4218 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Keyboard shortcuts not responding

Enjoying the interface upgrades in the desktop app, however it seems like a number of keyboard shortcuts are no longer working for me. According to [https://support.spotify.com/uk/article/keyboard-shortcuts] they should still be mapped to their origi...

Casual Listener

Enjoying the interface upgrades in the desktop app, however it seems like a number of keyboard shortcuts are no longer working for me. According to [https://support.spotify.com/uk/article/keyboard-sh...

CarlosE

Spotify Legend

894 Views

3 replies

0 likes

  • 894 Views
  • 3 replies
  • 0 likes

Superuser Contribution New Library search doesn't work?

PlanPremiumCountryusDeviceiphone se 2Operating Systemios 14.5.1 My Question or IssueWhen I search my library for "Radiohead" I would expect to see all songs by radiohead in any playlist I have. All I get is a playlist that has Radiohead in the title....

Regular

  Plan Premium Country us Device iphone se 2 Operating System ios 14.5.1   My Question or Issue When I search my library for "Radiohead" I would expect to see all songs by radioh...

mborsik

Casual Listener

8389 Views

23 replies

13 likes

  • 8389 Views
  • 23 replies
  • 13 likes

Superuser Contribution [Desktop] Can't scroll up while dragging up playlist

Trying to sort my playlists, so I try to drag up a playlist hundreds of spaces but the playlist view doesn't automatically scroll up, so I have to tediously drag and release and manually scroll and drag again on repeat. The auto scrolling down when d...

Casual Listener

Trying to sort my playlists, so I try to drag up a playlist hundreds of spaces but the playlist view doesn't automatically scroll up, so I have to tediously drag and release and manually scroll and d...

Mihail

Spotify Legend

609 Views

1 replies

3 likes

  • 609 Views
  • 1 replies
  • 3 likes

Superuser Contribution Play the next downloaded album

PlanPremiumCountryCzech rep.DeviceRedmi 7aOperating SystemAndroid 10 My Question or IssueHi,After last update the app won't play next downloaded album automatically after current album is finished. It will just stop or play similar songs when autopla...

Regular

Plan Premium Country Czech rep. Device Redmi 7a Operating System Android 10   My Question or Issue Hi, After last update the app won't play next downloaded album automatically after c...

CarlosE

Spotify Legend

992 Views

3 replies

0 likes

Album library
Downloaded tracks
Next Song
Update
  • 992 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Removing Recently Played on New Spotify 2021 UI

PlanPremiumCountry Philippines DeviceAcer Swift 3 & Samsung Galaxy A52 5GOperating SystemWindows 10 20H2 & Android 11 R My Question or IssueAs much as I love the new 2021 UI of Spotify across all devices, I can't seem to find the remove option for Re...

Visitor

Plan Premium Country  Philippines   Device Acer Swift 3 & Samsung Galaxy A52 5G Operating System Windows 10 20H2 & Android 11 R   My Question or Issue As much as I l...

PresidentCuy

Newbie

7647 Views

2 replies

2 likes

Listening History
Recently Played
Spotify Android
spotify desktop
  • 7647 Views
  • 2 replies
  • 2 likes

Deleted playlists

I deleted one of the playlists. Then I saw my friend playing my playlist at the friends activity. Then I reached the playlist I deleted through my friend's activity and I was able to add new music to it! Now as if it has never been deleted! But how? ...

Visitor

I deleted one of the playlists. Then I saw my friend playing my playlist at the friends activity. Then I reached the playlist I deleted through my friend's activity and I was able to add new music to...

671 Views

0 replies

0 likes

  • 671 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to queue a podcast??

PlanFamilyCountryUSA DeviceWindows PC app, Web (open.spotify.com), Android App, Amazon Alexa Tap/EchoOperating SystemWindows 10, Android My Question or Issue So I have searched forum posts and am finding solutions ranging from "just add it to your qu...

Music Fan

  Plan Family Country USA   Device Windows PC app, Web (open.spotify.com), Android App, Amazon Alexa Tap/Echo Operating System Windows 10, Android   My Question or Issue...

meganfixter

Visitor

16442 Views

18 replies

0 likes

  • 16442 Views
  • 18 replies
  • 0 likes

Superuser Contribution I am unable to share my secret/private playlists anymore. How do I fix this?

PlanPremiumCountryUSDeviceiPhone 12Operating SystemiOS 14.5.1 My Question or IssueThis morning I tried to share one of my secret/private playlists with a friend but it said I could not. Is there a way to fix this? The image below shows what they see ...

Visitor

  Plan Premium Country US Device iPhone 12 Operating System iOS 14.5.1   My Question or Issue This morning I tried to share one of my secret/private playlists with a friend but i...

nnononoOnoNo

Visitor

1156 Views

3 replies

1 likes

  • 1156 Views
  • 3 replies
  • 1 likes

Solved!! No longer following artists after UI update

My Question or IssueI've noticed that I'm no longer following a ton of artists after the UI update. Im 100% certain I was following these artists, and I'm finding more that are unfollowed each day. I tried following an artist on my Iphone 11 Pro (iOS...

Casual Listener

My Question or Issue I've noticed that I'm no longer following a ton of artists after the UI update. Im 100% certain I was following these artists, and I'm finding more that are unfollowed each day....

MattSuda

Spotify Star

1240 Views

5 replies

1 likes

Bug iOS
Following Artist
unfollow
  • 1240 Views
  • 5 replies
  • 1 likes

Superuser Contribution This album is no longer valid - can't delete

Plan PremiumCountry UKDevice Huawei mate 20proOperating System Android 10My Question or IssueI saved an album on release day but later that day when trying to play I got this message. However now it's stuck in my library, I can't delete it because I ...

Newbie

Plan Premium Country UK Device Huawei mate 20pro Operating System Android 10 My Question or Issue I saved an album on release day but later that day when trying to play I got this mess...

Mihail

Spotify Legend

1148 Views

1 replies

0 likes

  • 1148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mass delete playlists

PlanPremiumCountryUKDeviceAllOperating SystemAndroid 10, Windows My Question or IssueHiya, I have a problem with my keyboard where it sends input randomly to computer. Long story short it has caused Spotify to create, I dunno, a million playlists cal...

Casual Listener

Plan Premium Country UK Device All Operating System Android 10, Windows   My Question or Issue Hiya,   I have a problem with my keyboard where it sends input randomly to compute...

Poptartss

Casual Listener

2024 Views

3 replies

0 likes

  • 2024 Views
  • 3 replies
  • 0 likes

Superuser Contribution I want to see how many songs of an artist I have hearted in the followed artists page

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueBefore the update, I could go to library, then to artists and under each name it would give me rhw amount of hearted songs. Now I can only get that informati...

Roadie

  Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android   My Question or Issue Before the update, I could go to library, then to artists and under each ...

Jeremy

Spotify Legend

2989 Views

1 replies

0 likes

  • 2989 Views
  • 1 replies
  • 0 likes