Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
120165 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
569418 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Regular
305433 Views
140 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
221165 Views
95 replies
9 likes
PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or Issuehi, I have added a specific album to my premium subscription:Artist: A BUAlbum: Butterflies fly in pairs This album is present in my album but when I click on PLAY the albu...
Plan Premium Country Italy Device PC Operating System Windows 10 My Question or Issue hi, I have added a specific album to my premium subscription: Artist: A BU Album: Butte...
Moderator
362 Views
1 replies
0 likes
I am very disappointed about the new changes to Release Radar which sees the playlist now include tracks from acts I don't follow. Release Radar was the single greatest thing about Spotify because it brought music from acts you already follow into on...
I am very disappointed about the new changes to Release Radar which sees the playlist now include tracks from acts I don't follow. Release Radar was the single greatest thing about Spotify because it...
Moderator
2055 Views
3 replies
5 likes
I have Spotify premium and have wifi and phone data. I’ve been trying to play a specific song and haven’t been able to play it. Every time I tap on it when I look it up it doesn’t play anything. The song is not banned in my country or area because ev...
I have Spotify premium and have wifi and phone data. I’ve been trying to play a specific song and haven’t been able to play it. Every time I tap on it when I look it up it doesn’t play anything. The ...
Moderator
991 Views
1 replies
1 likes
PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueI think I stumbled apon a bug with local file paths. On Windows 10 when you try to include local files from the the music library in the users directory, the path gets included a...
Plan Premium Country Germany Operating System Windows 10 My Question or Issue I think I stumbled apon a bug with local file paths. On Windows 10 when you try to include local f...
Moderator
643 Views
3 replies
0 likes
Dear employee, This playlist took more than 3/4 years to create and had 1500 songs in it. We made it with a couple of friends but just now (2 hours ago) someone deleted almost everysong and put a lot of other songs in it. The playlist was from the us...
Dear employee, This playlist took more than 3/4 years to create and had 1500 songs in it. We made it with a couple of friends but just now (2 hours ago) someone deleted almost everysong and ...
Newbie
25554 Views
31 replies
8 likes
PlanFamily premiumCountryNetherlandsDeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueLately I notice the quality of my release radar getting worse. I have been using Spotify for a long time and I always actively like and dislike...
Plan Family premium Country Netherlands Device Samsung Galaxy Note 9 Operating System Android My Question or Issue Lately I notice the quality of my release radar getting worse. I ha...
Moderator
1374 Views
3 replies
2 likes
Premium user, primarily using on Windows 10 desktop. Also tried in browser. nvm. I figured out the problem. Can't figure out how to delete post.
Premium user, primarily using on Windows 10 desktop. Also tried in browser. nvm. I figured out the problem. Can't figure out how to delete post.
Spotify Legend
643 Views
1 replies
0 likes
Premium, USA, on desktop and iphone My Question or IssueNow my blend shows my user name "+ 0 others" in the title from the discover window, but when I click into the playlist it still has their username and songs from both of us. Does this mean the o...
Premium, USA, on desktop and iphone My Question or Issue Now my blend shows my user name "+ 0 others" in the title from the discover window, but when I click into the playlist ...
Moderator
2763 Views
1 replies
0 likes
I found that some of the non-private playlists I created are not publicly available. Why? They are only available through a link, but I really wish they were open to everyone. A message from support said that this restriction actually exists and the ...
I found that some of the non-private playlists I created are not publicly available. Why? They are only available through a link, but I really wish they were open to everyone. A message from...
Spotify Legend
1151 Views
3 replies
9 likes
Afternoon,So my girlfriend and I make playlists together, they're 150 songs long, no more no less and 8 days ago an account called "Anni" goes and deletes 28 songs and then adds 28 songs in the hope we wouldn't notice.Here's a link to the account tha...
Afternoon, So my girlfriend and I make playlists together, they're 150 songs long, no more no less and 8 days ago an account called "Anni" goes and deletes 28 songs and then adds 28 songs in the hop...
Community Legend
2856 Views
1 replies
0 likes
PlanPremiumCountryUSA Device(Macbook Pro late 2021)Operating System(OS X 11.6.2) My Question or IssueWhen I try to add a track to my playlist that's several years old, I get the expected pop-up message saying the track was added. But when I navigate ...
Plan Premium Country USA Device (Macbook Pro late 2021) Operating System (OS X 11.6.2) My Question or Issue When I try to add a track to my playlist that's several years old,...
Spotify Legend
377 Views
1 replies
0 likes
Hi guys,When i listening song, sometime i want to look more pic artist but guy you show 2 or 3 pic why ? should be make like a photo album on his display (don’t went go to Internet explore again bro ; ) Thank,DK
Hi guys, When i listening song, sometime i want to look more pic artist but guy you show 2 or 3 pic why ? 🙂 should be make like a photo album on his display (don’t went go to Internet explore again...
Spotify Legend
520 Views
1 replies
0 likes
PlanPremiumCountryMexico My Question or IssueI've been listening constantly to my Spotify in all of my devices from Iphone to my desktop player a variety of songs for the past week and both repeat lists still show the very same songs from the pasts 1...
Plan Premium Country Mexico My Question or Issue I've been listening constantly to my Spotify in all of my devices from Iphone to my desktop player a variety of songs for the past week a...
Spotify Star
1435 Views
1 replies
0 likes
I think it would be cool to be able to group playlists together in a sort of ‘album’ eg. I have regular playlist but then I also have a playlist that I make for every month and I think it would be cool to be able to group all of my monthly playlists ...
I think it would be cool to be able to group playlists together in a sort of ‘album’ eg. I have regular playlist but then I also have a playlist that I make for every month and I think it would be co...
Moderator
587 Views
1 replies
1 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify on PC automatically plays a playlist when I click on one. This interrupts the current song I am listening to. For example, I am listening to a song in my "Liked Songs...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Spotify on PC automatically plays a playlist when I click on one. This interrupts the current song...
Casual Listener
579 Views
1 replies
0 likes
PlanPremiumCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey. I have a playlist with quite a few followers. Every now and then I promote the play...
Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue He...
Spotify Legend
351 Views
1 replies
0 likes
PlanPremiumCountryHungaryDeviceWindows 10 laptop, Android 11 phoneOperating SystemWindows 10, Android 11 My Question or IssueI noticed recently that my current favorite list does not refresh even if I listen to a new song a lot of times. How often do...
Plan Premium Country Hungary Device Windows 10 laptop, Android 11 phone Operating System Windows 10, Android 11 My Question or Issue I noticed recently that my current favorite list ...
Moderator
1547 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevicePC/Android My Question or IssueEach week I seem to have to block the same artists from my Discover Weekly and Release Radar lists. What do I need to do to make these preferences permanent?
Plan Premium Country Australia Device PC/Android My Question or Issue Each week I seem to have to block the same artists from my Discover Weekly and Release Radar lists. What do I need...
Moderator
2460 Views
10 replies
4 likes
I work in a factory and listen to a playlist with a combination of music and podcasts to get through the day. I change up this playlist every night on my laptop and upon updating and going to make my playlist tonight I see that, they removed the play...
I work in a factory and listen to a playlist with a combination of music and podcasts to get through the day. I change up this playlist every night on my laptop and upon updating and going to make my...
Spotify Legend
685 Views
1 replies
0 likes
i set downloads to sd card, and somehow it keeps re-downloading to storage after a while, in the picture is spotify after clean reinstallation, and this has persisted for quite a while, and searching for the files in file manager shows nothing, is th...
i set downloads to sd card, and somehow it keeps re-downloading to storage after a while, in the picture is spotify after clean reinstallation, and this has persisted for quite a while, and searching...
Roadie
949 Views
1 replies
0 likes
