Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Can't see Your 2023 Wrapped - check out this guide

Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...

  • Moderator
  • Moderator
  • Angry_Aries
  • Regular
  • 54760 Views
  • 340 replies
  • 15 likes
  • 54760 Views
  • 340 replies
  • 15 likes

Your 2023 Wrapped feedback thread

Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...

  • Moderator
  • Moderator
  • skzosh
  • Visitor
  • 37716 Views
  • 737 replies
  • 18 likes
  • 37716 Views
  • 737 replies
  • 18 likes

Watch Feed on the Home tab

Hey folks, You might have spotted a new feature we rolled out to some of our users. We're launching a new feed which will help you expand your musical horizons and dive into content discovery through a Canvas video. You can spot that feed under your ...

  • Moderator
  • Moderator
  • vaajy
  • Roadie
  • 779 Views
  • 11 replies
  • 3 likes
  • 779 Views
  • 11 replies
  • 3 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • fl000w
  • Newbie
  • 24763 Views
  • 38 replies
  • 30 likes
  • Connect
    JAM
  • 24763 Views
  • 38 replies
  • 30 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • missylynke
  • Newbie
  • 89285 Views
  • 949 replies
  • 37 likes
  • 89285 Views
  • 949 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • greeblehaus
  • Casual Listener
  • 176395 Views
  • 987 replies
  • 39 likes
  • 176395 Views
  • 987 replies
  • 39 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2482 Views
  • 1 replies
  • 2 likes
  • 2482 Views
  • 1 replies
  • 2 likes

Public playlists

Is there a way to see accurately how many public playlist you have available? Mine says 2088 but I'm positive I have way more than that. PlanPremiumCountryUSADevicePixel 3 XLOperating System(MacOS desktop) My Question or Issue

  • Newbie
  • Is there a way to see accurately how many public playlist you have available? Mine says 2088 but I'm positive I have way more than that.  Plan Premium Country USA Device Pixel 3 XL O...
  • 241 Views
  • 0 replies
  • 0 likes
  • Public Playlists
  • 241 Views
  • 0 replies
  • 0 likes

Offline mode isn't working

PlanPremiumCountryUKDeviceMoto G5 PlusOperating SystemAndroid (8.1.0) My Question or IssueMy Spotify app won't play downloaded albums when placed in offline mode. It will play downloaded playlists - just not albums. I get a 'Something went wrong - ha...

  • Regular
  • Plan Premium Country UK Device Moto G5 Plus Operating System Android (8.1.0)    My Question or Issue My Spotify app won't play downloaded albums when placed in offline mode. It wi...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Album Art for Local Files only shows up on one device

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A 20 and Microsoft SurfaceOperating SystemAndroid 10 and Windows 10 My Question or IssueCover art for local files won't show up on spotify desktop when playing local file songs on my phone but do sh...

  • Newbie
  • Plan Premium Country United States Device Samsung Galaxy A 20 and Microsoft Surface Operating System Android 10 and Windows 10   My Question or Issue Cover art for local files won't sh...
  • 232 Views
  • 0 replies
  • 1 likes
  • 232 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Bit of clarification about liked songs

PlanPremiumCountryRusDeviceMi Max 3Operating SystemAndroid 10 My Question or IssueSo. I have transferred from gmusic and dont like a particular thing about liked songs.So, when I add an artist to library, I can simply tap the artist and press shuffle...

  • Visitor
  • Plan Premium Country Rus Device Mi Max 3 Operating System Android 10   My Question or Issue So. I have transferred from gmusic and dont like a particular thing about liked songs. So, ...
  • Ivan
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Can I please remove the automatic comment when sharing on messenger?

When I share a song on messenger, it always gets sent with a remark. I use it in Dutch, but the English equivalent could be "I recommend this song to you" or "Check out this song, I think it's really your style" or something of that nature. But I use...

  • Visitor
  • When I share a song on messenger, it always gets sent with a remark. I use it in Dutch, but the English equivalent could be "I recommend this song to you" or "Check out this song, I think it's really...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Are the songs in Discover Weekly still downloaded in the next week?

So my Spotify download take up to 9gb now and I’ve wondered what I have downloaded so I deleted all my current download simply by deactivating all of the playlists download buttons. But then I remembered that I download the Discover weekly playlist e...

  • Newbie
  • So my Spotify download take up to 9gb now and I’ve wondered what I have downloaded so I deleted all my current download simply by deactivating all of the playlists download buttons. But then I rememb...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs coming up COMPLETELY blank

PlanFreeCountryUSADeviceChromebookOperating SystemChrome OS My Question or IssueI have this issue on both the web player and the computer download. When I go to my liked songs, I sometimes get an error message where the songs wont load, or as of this...

Screenshot 2019-09-22 at 00.37.41.png
  • Regular
  • Plan Free Country USA Device Chromebook Operating System Chrome OS   My Question or Issue I have this issue on both the web player and the computer download. When I go to my liked song...
  • Xenia
  • Moderator
  • 7851 Views
  • 20 replies
  • 2 likes
  • music
  • 7851 Views
  • 20 replies
  • 2 likes

Superuser Contribution My liked songs are gone

Plan- premium I let my daughter use my phone to listen to songs and somehow all of my liked songs got removed. Is there a way I can get these back? I had a ton of songs saved. When I look them up, it still shows a heart by them but they’re not in my ...

  • Visitor
  • Plan- premium    I let my daughter use my phone to listen to songs and somehow all of my liked songs got removed. Is there a way I can get these back? I had a ton of songs saved. When I l...
  • Ivan
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Certain songs are unplayable

PlanFreeCountryUnited statesDeviceGoogle Pixel 2 XLOperating SystemAndroid 10 My Question or IssueThere are two Japanese so far that I would like to listen to that are grayed out. I'm not sure why they are grayed out but I would like to be able to li...

  • Visitor
  • Plan Free Country United states Device Google Pixel 2 XL Operating System Android 10   My Question or Issue There are two Japanese so far that I would like to listen to that are grayed...
  • Billy-J
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! No Songs

PlanFree CountryEgypt DevicePCOperating SystemWindows 10 My Question or Issue When I use the pc version of spotify I dont find any songs it is like all of mymusic are gone it is not in my liked songs or not in any playlists all of the music is not th...

  • Casual Listener
  • Plan Free   Country Egypt   Device PC Operating System Windows 10   My Question or Issue   When I use the pc version of spotify I dont find any songs it is like all o...
  • Billy-J
  • Spotify Star
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Music disappeared in both Artists and Albums

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10+My Question or IssueI have tons of downloaded music, and usually listen to it all from my Artists section as its easiest to navigate snd play a lot of music from multiple albums of the same artist. Las...

  • Visitor
  • Plan Premium Country Canada Device Samsung Galaxy S10+ My Question or Issue I have tons of downloaded music, and usually listen to it all from my Artists section as its easiest to navigate snd...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Superuser Contribution Listening to your files

PlanPremium My Question or IssueHi I've just got the premium plan, I deleted my Google music account because I don't like the YouTube app that will substitute it soon. One of the reason I had google is that I can upload my files and find them in the ...

  • Newbie
  • PlanPremium     My Question or Issue Hi  I've just got the premium plan, I deleted my Google music account because I don't like the YouTube app that will substitute it soon. One o...
  • Petya
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly playlist didn't appeared

PlanPremiumCountryRussiaDeviceiphoneXR, desktop VersionOperating Systemios13/Win10 My Question or IssueOn Wednesday, July 15, I created a new Spotify account, immediately paid for the subscription (if it matters). On the previous account, the discove...

  • Casual Listener
  • Plan Premium Country Russia Device iphoneXR, desktop Version Operating System ios13/Win10   My Question or Issue On Wednesday, July 15, I created a new Spotify account, immediately pai...
  • Nio_Norse
  • Casual Listener
  • 544 Views
  • 2 replies
  • 0 likes
  • 544 Views
  • 2 replies
  • 0 likes

Liked songs disappeared in Windows 10 client.

PlanPremiumCountrySlovakiaDevicePCOperating SystemWindows 10 My Question or IssueMy 547 liked songs suddenly disappeared from PC client and instead I get Your liked songs will appear here message. However, they are present in web player and on my pho...

  • Regular
  •   Plan Premium Country Slovakia Device PC Operating System Windows 10   My Question or Issue My 547 liked songs suddenly disappeared from PC client and instead I get Your liked s...
  • Enrik01
  • Regular
  • 3500 Views
  • 10 replies
  • 31 likes
  • 3500 Views
  • 10 replies
  • 31 likes

Superuser Contribution All numbers deleted in public playlist

I set my spotify playlist to public and someone deleted almost all the song (over 100 hundred i guess). Is there a way to recover this ?

  • Casual Listener
  • I set my spotify playlist to public and someone deleted almost all the song (over 100 hundred i guess). Is there a way to recover this ?  
  • Petya
  • Community Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Liked songs won't play

PlanPremiumCountryUKDeviceSony Xperia L2Operating SystemAndroid My Question or Issuesince the liked songs capacity was expanded I've been unable to play songs through the liked songs tab whether that's through shuffle or selecting a specific song. I ...

  • Newbie
  •   Plan Premium Country UK Device Sony Xperia L2 Operating System Android   My Question or Issue since the liked songs capacity was expanded I've been unable to play songs through...
  • 180 Views
  • 0 replies
  • 3 likes
  • 180 Views
  • 0 replies
  • 3 likes

Superuser Contribution Android app crashes when clicking on podcasts

PlanPremiumCountryEngland DeviceSamsung S8Operating SystemAndroid My Question or IssueMy android app keeps crashing when navigating to the podcasts tab in my library. This issue has persisted for about a week,my app is updated to the newest version.

  • Visitor
  • Plan Premium Country England  Device Samsung S8 Operating System Android    My Question or Issue My android app keeps crashing when navigating to the podcasts tab in my libra...
  • Ivan
  • Spotify Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add songs to playlist

PlanPremiumCountryUSADeviceSamsung 10, DesktopOperating SystemAndroid Windows 10 My Question or IssueI can no longer add songs to any of my playlist. I have uninstalled and reinstalled the app without any luck. I find a song, click the 3 dots and whe...

  • Visitor
  • Plan Premium Country USA Device Samsung 10, Desktop Operating System Android Windows 10   My Question or Issue I can no longer add songs to any of my playlist. I have uninstalled and r...
  • Ivan
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files on computer

I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?

  • Casual Listener
  • I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?
  • Ivan
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlists are all public but I haven't made them public

I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version. I've tried logging on and off but all the playlists...

  • Music Fan
  • I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version....
  • Greggy300
  • Music Fan
  • 528 Views
  • 6 replies
  • 0 likes
  • Account
  • 528 Views
  • 6 replies
  • 0 likes