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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302189 Views

96 replies

91 likes

  • 302189 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

165566 Views

238 replies

44 likes

  • 165566 Views
  • 238 replies
  • 44 likes

Music order

The songs in a playlist or album have a fixed order, and an optional random order ... - But this random is always the same random sequence ... It would be interesting to have several different types of random ones. - Another point that may be interes...

Visitor

The songs in a playlist or album have a fixed order, and an optional random order ...   - But this random is always the same random sequence ... It would be interesting to have several differe...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Superuser Contribution Títulos de los discos. No ponen automáticamente

Buenas:Vengo de un iPhone, donde al guardar un disco como playlist nueva, pone en el título de la playlist automáticamente el título del disco.En cambio, en android pone "playlist n°____"Porque no lo pone como en los iPhones???? PlanFree/PremiumCount...

Casual Listener

Buenas: Vengo de un iPhone, donde al guardar un disco como playlist nueva, pone en el título de la playlist automáticamente el título del disco. En cambio, en android pone "playlist n°____" Porque...

Novy

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution changing order of playlist songs

It would be very nice if we could manually change the order of our playlist, if I now add a song it will be at the bottom of the palylist, but I would like to have it near by another similar song. It would be amazing if I am able to move that song by...

Visitor

It would be very nice if we could manually change the order of our playlist, if I now add a song it will be at the bottom of the palylist, but I would like to have it near by  another similar so...

Mihail

Spotify Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do I have to redownload my music after every major update?

PlanPremiumCountryThe Netherlands DeviceOne plus 5Operating SystemNot sure, but if helpful I'll look it up. My Question or IssueWhy do I have to redownload my music after every major update?

Visitor

  Plan Premium Country The Netherlands  Device One plus 5 Operating System Not sure, but if helpful I'll look it up.    My Question or Issue Why do I have to redownload...

CarlosE

Spotify Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Windows 10]Issue with (the Search Function in) playlists

PlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 My Question or IssueIssue 1: For example, if you have a playlist with 20 songs, and you use the Search Function to search for a certain song and you play that one when you click the Next But...

Casual Listener

Plan Premium Country Romania Device PC Operating System Windows 10   My Question or Issue Issue 1: For example, if you have a playlist with 20 songs, and you use the Search Function to...

Soul_x

Casual Listener

1941 Views

6 replies

1 likes

  • 1941 Views
  • 6 replies
  • 1 likes

Superuser Contribution [Android][Discover] Mark songs that aren't yours

It would be very nice to be able to mark songs you just play for your children, so they don't intervene with (for example monday playlist and other) personel suggestions. And it would be even more great, if they wouldn't scrobble to sites slike last....

Visitor

It would be very nice to be able to mark songs you just play for your children, so they don't intervene with (for example monday playlist and other) personel suggestions. And it would be even more gr...

Alex

Spotify Legend

759 Views

1 replies

0 likes

Android
  • 759 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Get rid of Facebook panel taking up 10% of my screen real estate

About 10% of my screen real estate is not taken up with the left hand column, which currently contains only a link-to-Facebook button.I don't do the whole "listen to friends" thing, nor will even link Facebook to my (paid) Spotify.Please at least giv...

Regular

About 10% of my screen real estate is not taken up with the left hand column, which currently contains only a link-to-Facebook button. I don't do the whole "listen to friends" thing, nor will even l...

Alex

Spotify Legend

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: The New Desktop App - About tab and Search bar

Premium subscriber here for nearly a decade. - BRING BACK THE ABOUT TAB for Artists. Seeing what playlists their music is featured on is one of my favorite things about discovering new music on the platform. - MOVE THE SEARCH BAR back into the main i...

Newbie

Premium subscriber here for nearly a decade. - BRING BACK THE ABOUT TAB for Artists. Seeing what playlists their music is featured on is one of my favorite things about discovering new music on the...

Elena

Moderator

912 Views

1 replies

12 likes

  • 912 Views
  • 1 replies
  • 12 likes

Please let us sort by artist in our playlists, like previous version. We don't want to sort by album

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

663 Views

3 replies

1 likes

  • 663 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Desktop][Social] View your followers list on desktop

Apparently the new update also removed the 'followers' list from my profile. I noticed one of my playlists had new followers, so I wanted to check if I had gotten any as well, but then I couldn't find it anymore. I don't like this, why did this get r...

Casual Listener

Apparently the new update also removed the 'followers' list from my profile. I noticed one of my playlists had new followers, so I wanted to check if I had gotten any as well, but then I couldn'...

loveshackhummel

Casual Listener

950 Views

2 replies

0 likes

Desktop
Social
  • 950 Views
  • 2 replies
  • 0 likes

After the 1.155.498 Update: Double click on a Playlist does not start a new queue anymore

After the update 1.15.498 I can't create a new queue while doubleclick on a playlist. It will be start at the paused timestamp of the actual played song. exampleWhen i have paused my listening at REDO (From "RE:ZERO") from Raon Lee at 1:50, when i do...

Newbie

After the update 1.15.498 I can't create a new queue while doubleclick on a playlist.    It will be start at the paused timestamp of the actual played song.   example When i have ...

374 Views

0 replies

1 likes

queue
Update
  • 374 Views
  • 0 replies
  • 1 likes

my playlist

premium hello! so i have a question. i have shared one of my playlists with someone, can they now have access to my spotify account or can they only see the playlist i have shared with them? i am kinda worried

Regular

premium   hello! so i have a question. i have shared one of my playlists with someone, can they now have access to my spotify account or can they only see the playlist i have shared with them?...

Emilia_8

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

My follower count is stuck, is there any way to fix this?

Ive noticed that my profile's (personal spotify account) follower count is stuck at 991. I even tried following MY profile using my brother's account yet it still doesnt count up and still stuck. How can i fix this? pls help!

Visitor

Ive noticed that my profile's (personal spotify account) follower count is stuck at 991. I even tried following MY profile using my brother's account yet it still doesnt count up and still stuck. How...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist searches only play searched tracks

PlanPremiumCountryUnited KingdomDeviceMac, WindowsOperating SystemWindows 10 & Latest Desktop iOS My Question or IssueSo I have a few big playlists that I enjoy, but sometimes I want to start from a specific track. I search the track or artist in the...

Casual Listener

Plan Premium Country United Kingdom Device Mac, Windows Operating System Windows 10 & Latest Desktop iOS   My Question or Issue So I have a few big playlists that I enjoy, but some...

Žburki

Visitor

7244 Views

9 replies

16 likes

  • 7244 Views
  • 9 replies
  • 16 likes

[Other] Can’t disable autoplay while connected to Bluetooth

Please allow users to disable autoplay while connected to another device. I have it disabled in the app, but as soon as I connect to my son’s nursery speaker the option goes away and Spotify starts playing random songs after his playlist. The other n...

Visitor

Please allow users to disable autoplay while connected to another device. I have it disabled in the app, but as soon as I connect to my son’s nursery speaker the option goes away and Spotify starts p...

325 Views

0 replies

1 likes

Other
  • 325 Views
  • 0 replies
  • 1 likes

Superuser Contribution Dragging songs to a playlist resets the playlist view back to the top

DevicePCOperating SystemWindows 10 My Issue[Video attached for a visual example of my issue] With the new UI update, any time I go to drag a song or album to add to my playlist, the view of where I left my playlist at gets reset back to the top. For ...

Regular

Device PC Operating System Windows 10   My Issue [Video attached for a visual example of my issue] With the new UI update, any time I go to drag a song or album to add to my playlist, the ...

Almaro111

Visitor

823 Views

2 replies

2 likes

  • 823 Views
  • 2 replies
  • 2 likes

Superuser Contribution Did Spotify seriously just remove another feature?! (Playlist folders in grid view)

I think I'm at my limit with Spotify here and seriously considering cancelling my premium in favour of another company. Previously I had all of my playlists and Playlist folders inside one Playlist folder. This is so I could click on this and easily ...

Newbie

I think I'm at my limit with Spotify here and seriously considering cancelling my premium in favour of another company. Previously I had all of my playlists and Playlist folders inside one Playlist f...

axlegear

Music Fan

2427 Views

10 replies

7 likes

  • 2427 Views
  • 10 replies
  • 7 likes

I can’t play my playlist music

I played one song from my playlistwhen this song was end, it didn’t play the song in my playlist.I try every mode in spotify but it didn’t work.

Visitor

I played one song from my playlist when this song was end, it didn’t play the song in my playlist. I try every mode in spotify but it didn’t work.

MauriceMV

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution The New Desktop App - Full Screen

Hi, thanks for this updateBut I can not turn the music to full screenHas this feature been lost? Or relocated?

Visitor

Hi, thanks for this update But I can not turn the music to full screen Has this feature been lost? Or relocated?🤔

Elena

Moderator

1329 Views

1 replies

0 likes

  • 1329 Views
  • 1 replies
  • 0 likes

[Playlists] A useful way to remove songs from playlists?

Could you add "remove from playlist" somewhere on the screen when you're listening to spotify? Song came up on my main playlist, 1000 or so songs, and the only way I can remove it is to navigate manually through the playlist by scrolling in order to ...

Visitor

Could you add "remove from playlist" somewhere on the screen when you're listening to spotify? Song came up on my main playlist, 1000 or so songs, and the only way I can remove it is to navigate&nbsp...

Billy-J

Spotify Star

854 Views

1 replies

0 likes

Playlists
  • 854 Views
  • 1 replies
  • 0 likes