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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303337 Views

96 replies

91 likes

  • 303337 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

168349 Views

242 replies

44 likes

  • 168349 Views
  • 242 replies
  • 44 likes

Superuser Contribution Unable to Access All Songs

PlanFamily Premium CountryCanada Device(iPhone 7, MacBook Air 2019)Operating System(iOS 14.4.2, macOS Big Sur) My Question or IssueAs of yesterday evening I am unable to access full albums of music. Some songs in albums or in any playlists are unavai...

Newbie

Plan Family Premium   Country Canada   Device (iPhone 7, MacBook Air 2019) Operating System (iOS 14.4.2, macOS Big Sur)   My Question or Issue As of yesterday evening I am ...

Jeremy

Spotify Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Share genre mixtapes

PlanPremiumCountryGermanyDeviceiPhone Xs, 15inch MacBook Pro 2019 core i9, OnePlus 3Operating SystemiOS 14, macOS 11.2.2, Android 10.xMy Question or IssueSharing one of the new genre mixtapes using a link e.g.https://open.spotify.com/playlist/37i9dQZ...

Visitor

Plan Premium Country Germany Device iPhone Xs, 15inch MacBook Pro 2019 core i9, OnePlus 3 Operating System iOS 14, macOS 11.2.2, Android 10.x My Question or Issue Sharing one of the new genr...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

I can’t find a playlist I made this morning

I made a playlist this morning on my PREMIUM ACCOUNT on my way to work and it has now disappeared. I tried to recover it following the instructions in other threads, but it does not appear in “Recover Playlists”. I have an iPhone 11 Pro — iOS 14.3

Visitor

I made a playlist this morning on my PREMIUM ACCOUNT on my way to work and it has now disappeared. I tried to recover it following the instructions in other threads, but it does not appear in “Recove...

AdamDamon

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Way to transfer many songs to a playlist

Hi,i have around 450 favourite songs on my favourite list, is there any way that i could transfer all 450 liked songs to a playlist at once? Thank you for your precious time , i am looking forward to a response

Regular

Hi,i have around 450 favourite songs on my favourite list, is there any way that i could transfer all 450 liked songs to a playlist at once? Thank you for your precious time , i am looking forward to...

CarlosE

Spotify Legend

556 Views

1 replies

0 likes

libray
  • 556 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't play an entire album

PlanPremium studentCountryPortugalDeviceTCL 10 plus My Question or IssueCan't play any song from the album Wish-Reamonn. Can someone help me?

Casual Listener

Plan Premium student Country Portugal Device TCL 10 plus   My Question or Issue Can't play any song from the album Wish-Reamonn. Can someone help me?

CarlosE

Spotify Legend

830 Views

3 replies

0 likes

  • 830 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to NOT have subsequent podcast episodes play automatically when another one ends

PlanFree/PremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid v8.0 My Question or IssueHi, and thanks for reading my post. Like many others, I'm sure, I've subscribed to several podcasts and have downloaded episodes from many of them. Howev...

Music Fan

Plan Free/Premium Country USA Device Samsung Galaxy 7 Operating System Android v8.0   My Question or Issue Hi, and thanks for reading my post.   Like many others, I'm sure, I've...

bramweiser

Music Fan

1273 Views

8 replies

2 likes

  • 1273 Views
  • 8 replies
  • 2 likes

Weekly Playlists Genre Filter?

One of the most important features for me are the auto-generated Discover Weekly and Release Radar playlists. However, not long ago I started to listen to Lo-Fi Beats whenever I study and now these Playlists are filled with nothing but Lo-Fi music. S...

Casual Listener

One of the most important features for me are the auto-generated Discover Weekly and Release Radar playlists. However, not long ago I started to listen to Lo-Fi Beats whenever I study and now these P...

dinomight

Spotify Star

1203 Views

3 replies

0 likes

  • 1203 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution When adding a song to playlist, I can't search for the playlist by starting to type the name of it

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueUntil a few days or maybe a week ago, I could start to type the name of a playlist to find it, after clickin add to playlist on a specific song (after the list of playlis...

Regular

  Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue Until a few days or maybe a week ago, I could start to type the name of a playlist to ...

MattSuda

Spotify Star

4213 Views

12 replies

16 likes

  • 4213 Views
  • 12 replies
  • 16 likes

[iOS][Playlists] Searching by Artist within playlist

Before the new update I used to be able to search an Artist’s name within my playlists and all the songs by them or with them on it that were in my playlist would show up. Not sure why that was removed or what they hoped to achieve but it’d be nice t...

Casual Listener

Before the new update I used to be able to search an Artist’s name within my playlists and all the songs by them or with them on it that were in my playlist would show up. Not sure why that was remov...

AeroZ

Composer

498 Views

1 replies

1 likes

  • 498 Views
  • 1 replies
  • 1 likes

Superuser Contribution 10,000 Song Download Limit

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14 My Question or IssuePlease remove the download limit or increase it from 10,000. I realize very few people actually hit the download limit, but it might not be because people don’t want more t...

Visitor

Plan Premium Country USA Device iPhone X Operating System iOS 14   My Question or Issue Please remove the download limit or increase it from 10,000.  I realize very few people act...

Novy

Moderator

728 Views

1 replies

5 likes

10000
limit
  • 728 Views
  • 1 replies
  • 5 likes

[Community][Social] This is (SWEAR WORD)ed

Why can I not listen without whoever is following me seeing what I listen to? all I want is for people not to see what I listen to without having to start a private session every single time I don't like it that people can see what I listen to and th...

Visitor

Why can I not listen without whoever is following me seeing what I listen to? all I want is for people not to see what I listen to without having to start a private session every single time I don't ...

m-rid13

Casual Listener

331 Views

1 replies

0 likes

Social
  • 331 Views
  • 1 replies
  • 0 likes

Artists I follow

hey I’m on a iPhone. When I click on artists in my library- none of the bands I follow are there. Is it a bug? I can’t find them anywhere

Casual Listener

hey I’m on a iPhone. When I click on artists in my library- none of the bands I follow are there. Is it a bug? I can’t find them anywhere

OneByBoo

Roadie

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Previously downloaded podcasts arent showing up in my library anymore.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueAfter the update to playlists and how the sorting works, I can no longer access my previously downloaded podcasts. I can see that a new playl...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue After the update to playlists and how the sorting works, I can no...

Eni

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't add to a collaborative playlist?

Hello, I'm trying to add to a collaborative playlist my friend made, but for some reason I can't, I added the playlist to my library, but when I go to add a song to a playlist, it doesn't show up, only "New Playlist" and any I've created show up, doe...

Casual Listener

Hello, I'm trying to add to a collaborative playlist my friend made, but for some reason I can't, I added the playlist to my library, but when I go to add a song to a playlist, it doesn't show up, on...

Jeremy

Spotify Legend

21482 Views

7 replies

0 likes

  • 21482 Views
  • 7 replies
  • 0 likes

Superuser Contribution Bring Liked/Favorited Songs Back to the Artist Page

So I can't even begin to understand why all of the songs that we favorited with the green heart thing were removed from the Artist page, and dumped together into the "Liked Songs" playlist, but this is a really bad and inefficient idea to the point t...

Regular

So I can't even begin to understand why all of the songs that we favorited with the green heart thing were removed from the Artist page, and dumped together into the "Liked Songs" playlist, but this ...

LokiX21

Regular

1463 Views

8 replies

12 likes

  • 1463 Views
  • 8 replies
  • 12 likes

Don't allow song to get added in playlist if it already exists

If the song already exists in playlist don't allow the same song to get added in same playlist twice. Instead show some kind of warning message.

Visitor

If the song already exists in playlist don't allow the same song to get added in same playlist twice. Instead show some kind of warning message. 

OneByBoo

Roadie

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Solved!! Spotify suggested playlist

I got a notification from Spotify saying they had made me genre specific playlists for me, and I really liked the look of them. I didn’t get a chance to save them before I quit the app. These aren’t the usual Daily Mix playlists, they were genre spec...

Casual Listener

I got a notification from Spotify saying they had made me genre specific playlists for me, and I really liked the look of them. I didn’t get a chance to save them before I quit the app. These ar...

MartinStoichkov

Community Legend

1408 Views

3 replies

0 likes

  • 1408 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to find downloaded podcast episodes

Is there a way to see a list of only downloaded podcast episodes I have clicked on the downloads filter but it comes up with everything I have downloads including podcasts as a whole and music playlists etc. It used to be that we could select downloa...

Visitor

Is there a way to see a list of only downloaded podcast episodes   I have clicked on the downloads filter but it comes up with everything I have downloads including podcasts as a whole and mus...

Rjbittner235

Visitor

22693 Views

11 replies

4 likes

  • 22693 Views
  • 11 replies
  • 4 likes

Solved!! Playlist restoration

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA kid deleted my Whole collab playlist that me and my friends worked hard on. How can I resto...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A kid d...

AdamDamon

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

saved artists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhat happened to my saved artists list? How do I add an artist to my list?

Regular

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

bolero3232

Regular

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes