Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremiumCountryUnited Kingdom Device(iPhone XR, Windows 10 PC)Operating System(iOS 14.4.2, Windows 10)-------------------------------------------------My On Repeat playlist hasn't updated since the 30th March. There are songs that should be in the...
Plan Premium Country United Kingdom Device (iPhone XR, Windows 10 PC) Operating System (iOS 14.4.2, Windows 10) ------------------------------------------------- My On Repeat playlist ...
Spotify Legend
885 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or IssueSince the recent Spotify update for premium members I realised songs downloaded to my phone via my Local Files on the PC app were no longer playing.Upon inspectio...
Plan Premium Country UK Device Samsung Galaxy S8+ Operating System Android My Question or Issue Since the recent Spotify update for premium members I realised songs downloaded to my ...
Moderator
2444 Views
18 replies
1 likes
It looks like there was an update over the weekend and when I signed onto Spotify yesterday morning my playlists for The Get Up and Daily Drive have disappeared?! I can see the thumbnails for both these lists on desktop and phone, but when I click it...
It looks like there was an update over the weekend and when I signed onto Spotify yesterday morning my playlists for The Get Up and Daily Drive have disappeared?! I can see the thumbnails fo...
Spotify Legend
1875 Views
9 replies
0 likes
My Question or IssueHi all, I believe I have encountered an error within Spotify - it only started to occur on the 9th of April (2021). This being on my PC (Windows 10) I have an organised playlist to my tastes, but then on my phone (iPhone SE, 2020)...
My Question or Issue Hi all, I believe I have encountered an error within Spotify - it only started to occur on the 9th of April (2021). This being on my PC (Windows 10) I have an organised playlist...
Spotify Legend
556 Views
1 replies
0 likes
PlanPremium FamilyCountryCzech RepublicDeviceWindows 10 PC, iPhone 8, iPhone SE 2020Operating SystemWindows 10, iOS My Question or IssueI use Spotify to listen to music. I enjoyed some podcasts in past, but I do not really like them on my main page. ...
Plan Premium Family Country Czech Republic Device Windows 10 PC, iPhone 8, iPhone SE 2020 Operating System Windows 10, iOS My Question or Issue I use Spotify to listen to music. I en...
Newbie
3846 Views
8 replies
53 likes
PlanPremiumCountryGermany Device(Macbook Pro 2017)Operating System(MacOS BigSUR 11.2.3) My Question or IssueAfter I clicked an album from the album overview and go back to the overview, the viewpoint is always at the beginning of the list again, not ...
Plan Premium Country Germany Device (Macbook Pro 2017) Operating System (MacOS BigSUR 11.2.3) My Question or Issue After I clicked an album from the album overview and go bac...
Spotify Legend
364 Views
1 replies
0 likes
Hi I don't see an option to post in the Ongoing Issues section for some reason so I'm posting this here. The last week or two now I've had this issue on both my phone and Xbox where my Liked Songs playlist will not play at all. Even when I click Shuf...
Hi I don't see an option to post in the Ongoing Issues section for some reason so I'm posting this here. The last week or two now I've had this issue on both my phone and Xbox where my Liked Songs pl...
290 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceChromebook/Google ChromeOperating SystemChrome My Question or Issue This is getting infuriating. On iOS, I can sort my playlists by ABC, or date created. Why can't I do this on desktop? I don't want the massive "L...
Plan Premium Country United States Device Chromebook/Google Chrome Operating System Chrome My Question or Issue This is getting infuriating. On iOS, I can sort my playlists b...
Spotify Legend
442 Views
1 replies
0 likes
Please return the list of artists to Daily Mix. With the update, all that is shown for each mix is one picture which doesn't really tell me much about which artists are part of the mix. The update makes the Daily Mixes less friendly/useful which lead...
Please return the list of artists to Daily Mix. With the update, all that is shown for each mix is one picture which doesn't really tell me much about which artists are part of the mix. The update ma...
Casual Listener
477 Views
1 replies
0 likes
Plan Premium DuoCountryUnited States of AmericaDeviceMacBook AirOperating SystemmacOS Big Sur Version 11.2.3 My Question or IssueSome of the imported songs that I have in my playlist don't download, while some show that they are downloaded. The songs...
Plan Premium Duo Country United States of America Device MacBook Air Operating System macOS Big Sur Version 11.2.3 My Question or Issue Some of the imported songs that I have i...
Casual Listener
6952 Views
9 replies
0 likes
PlanPremiumCountryUSADeviceAll devices, apple, windows, android... My Question or IssueI can't change how my playlist is sorted for others. I can change it on my own logged-in account, but I can't on others. I want my newly added songs to appear at t...
Plan Premium Country USA Device All devices, apple, windows, android... My Question or Issue I can't change how my playlist is sorted for others. I can change it on my ...
Not applicable
897 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 11 My Question or Issue:The local files on my spotify playlist aren’t showing up on my phone no matter how hard I try. I’ve turned downloading on and off, I’ve connected to my computer via cable, messed with my setti...
Plan Premium Country USA Device iPhone 11 My Question or Issue: The local files on my spotify playlist aren’t showing up on my phone no matter how hard I try. I’ve turned downloading o...
Moderator
439 Views
1 replies
0 likes
PlanFree/PremiumCountryUKDeviceiPhone X, iPad Pro 2019 and WebOperating SystemiOS 14, Windows 10 Home My Question or IssueIn 2019 I sent a similiar message saying that when selecting Following for artists some are added successfully while some are no...
Plan Free/Premium Country UK Device iPhone X, iPad Pro 2019 and Web Operating System iOS 14, Windows 10 Home My Question or Issue In 2019 I sent a similiar message saying that when s...
Spotify Legend
619 Views
4 replies
0 likes
PlanPremiumCountryEnglandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSince Spotify updated yesterday, I cannot sort my playlists by Date Added. When this option is selected nothing happens. I've uninstalled and re-installed Spotify...
Plan Premium Country England Device Desktop PC Operating System Windows 10 My Question or Issue Since Spotify updated yesterday, I cannot sort my playlists by Date Added. When ...
Moderator
1664 Views
9 replies
0 likes
PlanPremiumCountryUKDeviceAny, it seems to be account related (I tried 2 different iPhones and a Mac)Operating SystemiOS or MacOS, didn't matter My Question or IssueCan't play Jean-Michel Jarre's new Amazonia album. The tracks are greyed out. However...
Plan Premium Country UK Device Any, it seems to be account related (I tried 2 different iPhones and a Mac) Operating System iOS or MacOS, didn't matter My Question or Issue Can't pla...
Spotify Legend
620 Views
3 replies
0 likes
Even on the webapp, they deleted many, maybe around a hundred of my artists with that update, since I've added more since, some of them include:a-ha,Bob Marley,Bob Dylan,Deee-Lite,Blue Oyster Cult,Digital Underground,PJ Harvey,Zero 7,Steppenwolf,Bad ...
Even on the webapp, they deleted many, maybe around a hundred of my artists with that update, since I've added more since, some of them include: a-ha,Bob Marley,Bob Dylan,Deee-Lite,Blue Oyster Cul...
Spotify Legend
476 Views
1 replies
1 likes
PremiumCountryIndiaDeviceAsus rogOperating SystemAndroid 9 My Question or IssuePlease put the recommended songs option on the top and add more songs in the recommendations
Premium Country India Device Asus rog Operating System Android 9 My Question or Issue Please put the recommended songs option on the top and add more songs in the recommendations
Spotify Star
329 Views
1 replies
0 likes
PlanPremiumCountryNetherlands DeviceDesktop (Asus Zenbook)Operating SystemWindows 10 I dont see my local files section on the spotify desktop. In the settings i have turned on the local files option (Show local Files). I've attached a picture where y...
Plan Premium Country Netherlands Device Desktop (Asus Zenbook) Operating System Windows 10 I dont see my local files section on the spotify desktop. In the settings i have tur...
Casual Listener
3476 Views
4 replies
3 likes
I use Spotify premium on my MacBook Pro, ever since the new update came I can’t filter my playlist to show recently added. I can pick a date added option but it’s nothing different from how it is without filter. Does anyone else have that problem and...
I use Spotify premium on my MacBook Pro, ever since the new update came I can’t filter my playlist to show recently added. I can pick a date added option but it’s nothing different from how it is wit...
Spotify Star
573 Views
3 replies
0 likes
Is it true that the only way of removing liked songs in batch is by reinstall/reset? Why cant you remove by album? Added several farm ambiance and halloween sounds albums to my liked songs list for different kinds of parties, these albums contain abo...
Is it true that the only way of removing liked songs in batch is by reinstall/reset? Why cant you remove by album? Added several farm ambiance and halloween sounds albums to my liked songs list for d...
Moderator
716 Views
5 replies
1 likes
