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Can't see Your 2023 Wrapped - check out this guide

Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...

  • Moderator
  • Moderator
  • KamilaB
  • Casual Listener
  • 54517 Views
  • 338 replies
  • 15 likes
  • 54517 Views
  • 338 replies
  • 15 likes

Your 2023 Wrapped feedback thread

Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...

  • Moderator
  • Moderator
  • misskiss22
  • Casual Listener
  • 37503 Views
  • 734 replies
  • 18 likes
  • 37503 Views
  • 734 replies
  • 18 likes

Watch Feed on the Home tab

Hey folks, You might have spotted a new feature we rolled out to some of our users. We're launching a new feed which will help you expand your musical horizons and dive into content discovery through a Canvas video. You can spot that feed under your ...

  • Moderator
  • Moderator
  • vaajy
  • Roadie
  • 779 Views
  • 11 replies
  • 3 likes
  • 779 Views
  • 11 replies
  • 3 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • fl000w
  • Newbie
  • 24705 Views
  • 38 replies
  • 30 likes
  • Connect
    JAM
  • 24705 Views
  • 38 replies
  • 30 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • missylynke
  • Newbie
  • 89273 Views
  • 949 replies
  • 37 likes
  • 89273 Views
  • 949 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

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  • Moderator
  • Moderator
  • greeblehaus
  • Casual Listener
  • 176315 Views
  • 987 replies
  • 39 likes
  • 176315 Views
  • 987 replies
  • 39 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2480 Views
  • 1 replies
  • 2 likes
  • 2480 Views
  • 1 replies
  • 2 likes

Solved!! Paguei o boleto para ser premium mais até agora nenhum email de compra realizada ou minha assinatura

Olhei meu email não tem nada lá e já paguei o boleto tenho o comprovante comigo mais cade a minha assinatura ? Paguei e nada... por favor quero respostas para que isso possa ser resolvido.

  • Casual Listener
  • Olhei meu email não tem nada lá e já paguei o boleto tenho o comprovante comigo mais cade a minha assinatura ? Paguei e nada... por favor quero respostas para que isso possa ser resolvido.  
  • Bittencourt
  • Spotify Star
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

Solved!! Discover Weekly and Release Radar is not appearing

PlanPremiumCountryRussiaDevicePC, Samsung Galaxy A8 2018Operating SystemAndroid Oreo, Windows 10, Google Chrome My Question or Issue Since 15 jule i used Spotify in different platforms (Android, Web Browser, Windows 10). During this time, only Daily ...

  • Visitor
  • Plan Premium Country Russia Device PC, Samsung Galaxy A8 2018 Operating System Android Oreo, Windows 10, Google Chrome   My Question or Issue   Since 15 jule i used Spotify ...
  • user-removed
  • Not applicable
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Desktop Player - Cannot sort albums in my library by Recently Added

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen using the Spotify desktop player if I go to Albums in my Library and change the sorted by to 'Recently Added' the player closes instantly with no errors. Have tried ...

  • Newbie
  • Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue When using the Spotify desktop player if I go to Albums in my Library and change the sorted by...
  • 262 Views
  • 0 replies
  • 0 likes
  • Albums
    crashing
    Desktop Player
    recently added
  • 262 Views
  • 0 replies
  • 0 likes

Release radar is not updating

PlanPremiumCountryRussiaDeviceiPhone Xs maxOperating SystemiOS 13.5 My Question or IssueInitially, I used the free US version, with the appearance in Russia I switched to the premium version. It took about a week, but the playlists have not been upda...

  • Casual Listener
  • Plan Premium Country Russia Device iPhone Xs max Operating System iOS 13.5   My Question or Issue Initially, I used the free US version, with the appearance in Russia I switched to the...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Problems removing songs from Playlist on Web version.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had problems recently removing songs from my playlists when I am using the Web version...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Billy-J
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Liked Songs Disappeared

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI can see "Liked Songs" on the phone, but the list is empty on the computer. The problem started from the last update. I uninstalled the app like on the site and installed...

  • Casual Listener
  • Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue I can see "Liked Songs" on the phone, but the list is empty on the computer. The problem starte...
  • Billy-J
  • Spotify Star
  • 886 Views
  • 5 replies
  • 0 likes
  • liked songs missing
  • 886 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I don’t see my liked songs

Hello everyone,I started using Spotify few days ago. So, I transferred my music from Apple Music to Spotify with Tune my music. I have a trouble. When I open any mixes of days, I see few liked songs, which I transferred from Apple Music, but when I o...

  • Casual Listener
  • Hello everyone, I started using Spotify few days ago. So, I transferred my music from Apple Music to Spotify with Tune my music. I have a trouble. When I open any mixes of days, I see few liked song...
  • Arelav1012
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Does Crossfade affect 30 seconds minimum length for streams?

My Question or IssueI have a new album coming out soon. The first track is only 32 seconds long as it’s an introduction to the album. If someone has crossfade on over two seconds, will I still get the stream or will it register as less than 30 second...

  • Newbie
  •   My Question or Issue I have a new album coming out soon. The first track is only 32 seconds long as it’s an introduction to the album. If someone has crossfade on over two seconds, will I st...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant add track to favorites

PlanPremiumCountryBelarusDevicePCOperating SystemWindows 10 My Question or IssueIf I click on the heart on the song, and then to the favorite tracks section, then the application says that I don't have any favorite tracks. I can add them on the phone...

  • Visitor
  • Plan Premium Country Belarus Device PC Operating System Windows 10   My Question or Issue If I click on the heart on the song, and then to the favorite tracks section, then the applica...
  • Xenia
  • Moderator
  • 942 Views
  • 1 replies
  • 2 likes
  • 942 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files showing on Mac but not iPhone

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 13 My Question or IssueAll local files can be played on my Mac but only some of them can be played/show up on my iPhone and the vast majority won't show up, and I've done all the steps...

  • Visitor
  • Plan Premium Country United Kingdom Device iPhone X Operating System iOS 13   My Question or Issue All local files can be played on my Mac but only some of them can be played/show up o...
  • Xenia
  • Moderator
  • 708 Views
  • 1 replies
  • 1 likes
  • 708 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Strange regional restrictions & pricing policy

PlanFree & PremiumCountryBelarusDeviceAny DevicesOperating SystemAny platforms IntroductionAs soon as Spotify appeared in our country, I immediately decided to transfer all my tracks from other services and try premium, but I faced a number of proble...

Example of regional restrictions.png
  • Casual Listener
  • Plan Free & Premium Country Belarus Device Any Devices Operating System Any platforms   Introduction As soon as Spotify appeared in our country, I immediately decided to transfer a...
  • Elena
  • Moderator
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

[Android Auto] Downloaded albums not available in offline mode

PlanPremiumCountryBelgiumDevice(OnePlus 5T)Operating System(Android 9 (OxygenOS 9.0.9),Android Auto 4.7.593824) My Question or IssueWhen selecting an album in my library, nothing happens I just get a black screen. When trying to play an album using v...

  • Casual Listener
  • Plan Premium Country Belgium Device (OnePlus 5T) Operating System (Android 9 (OxygenOS 9.0.9), Android Auto 4.7.593824)   My Question or Issue When selecting an album in my libra...
  • Zeekoet
  • Casual Listener
  • 1343 Views
  • 4 replies
  • 1 likes
  • 1343 Views
  • 4 replies
  • 1 likes

Playlist Transfer

Plan: PremiumFree/PremiumCountry: USA Device: Droid and Apple(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: My daughter wants to get her own account but doesn't want to...

  • Newbie
  • Plan: Premium Free/Premium Country: USA   Device: Droid and Apple (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ...
  • Billy-J
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Other
  • 288 Views
  • 1 replies
  • 0 likes

Songs skipping

PlanPremiumCountry: Brazil iPhone XIOS 12 There are many issues with the second album by the brazilian band Secos & Molhados. First, the album cover is wrong; and also almost all songs are skipping like a scratched CD or LP

  • Casual Listener
  • Plan Premium Country: Brazil   iPhone X IOS 12   There are many issues with the second album by the brazilian band Secos & Molhados. First, the album cover is wrong; and also alm...
  • Billy-J
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

I withdraw this question.

Plan Country Device Operating System  My Question or Issue

  • Newbie
  • Plan   Country   Device   Operating System     My Question or Issue
  • Billy-J
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Artist and album library

Hi,I come from apple music and i’m a little bit confuse about the artis and album option in the library. If I enter to one of my favorites artist i see the same as if I search it, i mean, i see top songs, albums etc but i can’t find my favourite song...

  • Casual Listener
  • Hi, I come from apple music and i’m a little bit confuse about the artis and album option in the library.   If I enter to one of my favorites artist i see the same as if I search it, i mean, ...
  • user-removed
  • Not applicable
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Hide song button is not available

I got desktop version and IOS version of Spotify (Premium), both of this doesnt have a "Hide song" button. There are only:ShufflePreviousPause/PlayNextRepeatIs there are any advices how can i hide/delete song from Playlist?

  • Visitor
  • I got desktop version and IOS version of Spotify (Premium), both of this doesnt have a "Hide song" button. There are only: Shuffle Previous Pause/Play Next Repeat Is there are any advices how...
  • 340 Views
  • 0 replies
  • 2 likes
  • hide
  • 340 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can't Import songs ripped off of a CD

PremiumUSAWindows 10 My Question or IssueOne of my all time favorite albums is When Angels And Serpents Dance by P.O.D. after not being able to find it on spotify i dug out the old cd binder and ripped the songs to my pc. Windows Media Player plays t...

  • Newbie
  • Premium USA Windows 10   My Question or Issue One of my all time favorite albums is When Angels And Serpents Dance by P.O.D. after not being able to find it on spotify i dug out the old cd ...
  • Elena
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! My deskop spotify has library and album issues.

PlanPremiumCountryTurkeyDevicePcOperating SystemWindows 10 My Question or IssueI didn't change my password or e-mail. I was using it as usual on my PC and before 2-3 days suddenly my library has gone empty. And albums section too. I did pay the month...

  • Visitor
  • Plan Premium Country Turkey Device Pc Operating System Windows 10   My Question or Issue I didn't change my password or e-mail. I was using it as usual on my PC and before 2-3 days sud...
  • Billy-J
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Trouble with my library

PlanPremiumCountryRussiaDeviceHonor LiteOperating SystemWindows 7 My Question or IssueAfter changing the country (Germany> Russia) and switching to permium, favorite songs were no longer displayed in the web version and in the mobile application. Aft...

  • Visitor
  • Plan Premium Country Russia Device Honor Lite Operating System Windows 7   My Question or Issue After changing the country (Germany> Russia) and switching to permium, favorite songs...
  • user-removed
  • Not applicable
  • 929 Views
  • 6 replies
  • 0 likes
  • Premium
  • 929 Views
  • 6 replies
  • 0 likes