Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • nukefusion
  • Regular
  • 44891 Views
  • 683 replies
  • 32 likes
  • 44891 Views
  • 683 replies
  • 32 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • disc_count
  • Roadie
  • 67826 Views
  • 491 replies
  • 23 likes
  • 67826 Views
  • 491 replies
  • 23 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1497 Views
  • 1 replies
  • 2 likes
  • 1497 Views
  • 1 replies
  • 2 likes

Superuser Contribution "Daily Podcast" isn't updating, why?

PlanPremiumCountryUnited KingdomOperating SystemAndroidMy Question or IssueI've been enjoying the regular changes to "Daily Podcast" playlist, what with played episodes swapped out for unplayed ones. But for the past week nothing has been changed, I ...

  • Newbie
  •   Plan Premium Country United Kingdom Operating System Android My Question or Issue I've been enjoying the regular changes to "Daily Podcast" playlist, what with played episodes swapped ...
  • Katerina
  • Spotify Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Art Work

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDue to Spotify's arbitrary and nonsensical limit of 10,000 files in the Albums section, I'm h...

  • Community Legend
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Due to ...
  • Katerina
  • Spotify Legend
  • 442 Views
  • 3 replies
  • 0 likes
  • library
  • 442 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with language - artist names

Recently I switched my phones language to Japanese. Consequently, Spotify’s language changed, what includes the names of some artists that are written with a Japanese alphabet. The problem is: I switched back the phone’s language to English but the a...

  • Visitor
  • Recently I switched my phones language to Japanese. Consequently, Spotify’s language changed, what includes the names of some artists that are written with a Japanese alphabet. The problem is: I swit...
  • Katerina
  • Spotify Legend
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

"New Releases For You" section missing

Hello Spotify! I've noticed that the "New releases for you" in discover section is missing a long time ago.. Other members of my family premium have it, but I don't. I have already reinstalled app - nothing has changed.Can you tell me why did it disa...

  • Newbie
  • Hello Spotify!  I've noticed that the "New releases for you" in discover section is missing a long time ago..  Other members of my family premium have it, but I don't. I have already rein...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Does Spotify push terrible artists I'd never listen to into my "personalised" repeat play list?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • vyvexthorne
  • Regular
  • 464 Views
  • 1 replies
  • 1 likes
  • Spotify abusing "personalised" playlists
  • 464 Views
  • 1 replies
  • 1 likes

Superuser Contribution All songs in Library gone

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) androidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there away to retrieve missing playlist

  • Visitor
  • Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I...
  • Mario
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My public playlist went privat and is not visible anymore.

PlanPremiumCountryNetherlands My Question or IssueThis afternoon my public playlist with about 1500 followers went suddenly private without me doing it. So, I discovered this and made it public again, but now others can't find the playlist anymore. D...

  • Casual Listener
  • Plan Premium Country Netherlands   My Question or Issue This afternoon my public playlist with about 1500 followers went suddenly private without me doing it. So, I discovered this and mad...
  • Mario
  • Spotify Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

PLEASE ADD THIS SONG

HELLO THERE PLEASE ADD THIS SONG ITS MY FAVOURITE AZIE - KAU TETAP DALAM ANGANKU

  • Visitor
  • HELLO THERE   PLEASE ADD THIS SONG ITS MY FAVOURITE   AZIE - KAU TETAP DALAM ANGANKU
  • Emilia_8
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution If I download an album on my iPhone, will that album automatically download on my other two devices?

PlanPremiumCountryUSADeviceiPhone 11 Pro, iPad Pro, Mac book pro My Question or IssueIf I download an album on my iPhone, will that album automatically download on my other two devices? Can you turn this feature on and off? Does it work the same with...

  • Visitor
  •   Plan Premium Country USA Device iPhone 11 Pro, iPad Pro, Mac book pro   My Question or Issue If I download an album on my iPhone, will that album automatically download on my oth...
  • Mario
  • Spotify Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • Albums
    downloaded
    likes
    Playlists
    saved
    sync
  • 349 Views
  • 1 replies
  • 0 likes

Solved!! Spotify wrapped

Can I rewatch my Spotify history about my 2019 wrapped? 

  • Visitor
  • Can I rewatch my Spotify history about my 2019 wrapped? 
  • Emilia_8
  • Community Legend
  • 6996 Views
  • 3 replies
  • 0 likes
  • 6996 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked Albums not Showing as Liked on Artist Page

PremiumCanadaDesktop App(Windows 10) I listen to albums from the artist page. After i complete an album i "like" the songs that i want in my "liked songs" library and i "like" the album so i know that I've listened to it.Occasionally, I'll be on an a...

  • Visitor
  • Premium Canada Desktop App (Windows 10)   I listen to albums from the artist page. After i complete an album i "like" the songs that i want in my "liked songs" library and i "like" the albu...
  • Xenia
  • Moderator
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

Offline Mode Problems

When I changed to offline mode, some of my playlists were deleted and I have to download again. How i can solve this problem?

  • Visitor
  • When I changed to offline mode, some of my playlists were deleted and I have to download again. How i can solve this problem?
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Local files not syncing

I recently downloaded local files onto my mac and created a playlist with them. When I try to sync the music to my iPhone, it does not work. The playlist with the songs shows up, but there are no songs in the playlist on my phone. What can I do to re...

  • Newbie
  • I recently downloaded local files onto my mac and created a playlist with them. When I try to sync the music to my iPhone, it does not work. The playlist with the songs shows up, but there are no son...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Shuffle

Can Spotify please make the Shuffle feature purely random? Also make it so when the app is closed, shuffle either continues or a new list is made. Do it or I'm moving to another service. I'm sick of listening to the same 50 songs out of a 1000+ playl...

  • Casual Listener
  • Can Spotify please make the Shuffle feature purely random? Also make it so when the app is closed, shuffle either continues or a new list is made. Do it or I'm moving to another service. I'm sick of ...
  • 240 Views
  • 0 replies
  • 0 likes
  • Mobile
    Shuffle Algorithm
  • 240 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to download

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm unable to listen to more then 15 seconds of any song. And after this resent update im not ...

  • Casual Listener
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Xenia
  • Moderator
  • 371 Views
  • 3 replies
  • 0 likes
  • 371 Views
  • 3 replies
  • 0 likes

Spotify Connect on Offline Network

Is it possible to use spotify connect on a wifi network that is not connected to the internet? Both my phone and my PC are on the same router's wifi and the playlist in question is cached offline. Is there a way for them to communicate even though th...

  • Newbie
  • Is it possible to use spotify connect on a wifi network that is not connected to the internet? Both my phone and my PC are on the same router's wifi and the playlist in question is cached offline. Is...
  • TelmoPT
  • Visitor
  • 4464 Views
  • 5 replies
  • 7 likes
  • 4464 Views
  • 5 replies
  • 7 likes

Can't find Share to Instagram Story Button

Plan:Premium Student Device:Xiaomi Redmi Note 6 Pro Hi! I always wanted to share what I listen to my Instagram stories but it doesn't show "Share to Instagram Stories" instead the image attached shows. The app is always up-to-date whenever there is a...

IMG_20200210_223518.jpg
  • Visitor
  • Plan: Premium Student   Device: Xiaomi Redmi Note 6 Pro   Hi! I always wanted to share what I listen to my Instagram stories but it doesn't show "Share to Instagram Stories" instead t...
  • kocmert1
  • Visitor
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlists by Evolution Music and Eminent Music Group that I didn't add?

PlanPremiumCountryCanadaDeviceMacbook AiriOS 10.12.6 My Question or IssueI'm new to premium, with a family account (we haven't done family sharing). I'm not linked to my Facebook account, or google. Today I noticed about 40 new playlists in my librar...

  • Casual Listener
  • Plan Premium Country Canada Device Macbook Air iOS 10.12.6   My Question or Issue I'm new to premium, with a family account (we haven't done family sharing).   I'm not linked to ...
  • brino_fitz
  • Newbie
  • 464 Views
  • 4 replies
  • 1 likes
  • 464 Views
  • 4 replies
  • 1 likes

Superuser Contribution Se volvieron a descargar todos los albums

PlanPremiumPaísArgentinaSistema operativoAndroid Mi pregunta o problemaTenia un poco más de 6 Gb de música descargada, de repente se volvieron a descargar las canciones o algo por el estilo y ahora supero los 13 Gb de música descargada. Eso hizo que ...

  • Newbie
  •   Plan Premium País Argentina Sistema operativo Android    Mi pregunta o problema Tenia un poco más de 6 Gb de música descargada, de repente se volvieron a descargar las canci...
  • Mario
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Unavailability of Songs from Some Popular Artists

Spotify Newly launched in India and to my surprise I dont find Songs from Popular Artists like Ed Sherran, Bruno Mars, Anne Marie, Gnash, Coldplay and many others until I understood they were made unplayable dont know why but the same songs are avail...

  • Casual Listener
  • Spotify Newly launched in India and to my surprise I dont find Songs from Popular Artists like Ed Sherran, Bruno Mars, Anne Marie, Gnash, Coldplay and many others until I understood they were made un...
  • Shivam3091
  • Visitor
  • 1050 Views
  • 2 replies
  • 2 likes
  • coldplay
    Ed Sheeran
    india
    Premium
    Unavailability
  • 1050 Views
  • 2 replies
  • 2 likes