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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Dave34556
  • Newbie
  • 53538 Views
  • 58 replies
  • 61 likes
  • 53538 Views
  • 58 replies
  • 61 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 22968 Views
  • 44 replies
  • 28 likes
  • 22968 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 119145 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 119145 Views
  • 62 replies
  • 48 likes

Cannot find certain kids audiobooks

PlanPremiumCountryGERMANYDevice(iPhone 11pro)Operating System(iOS My Question or Issuewe cannot access certain kids audiobooks (E.g. Disney Dschungelbuch or Paw Patrol - die Fellfreunde). Friends in Germany with a premium account can easily access th...

  • Casual Listener
  • Plan Premium Country GERMANY Device (iPhone 11pro) Operating System (iOS    My Question or Issue we cannot access certain kids audiobooks (E.g. Disney Dschungelbuch or Paw Patrol ...
  • Resa595
  • Music Fan
  • 930 Views
  • 4 replies
  • 0 likes
  • 930 Views
  • 4 replies
  • 0 likes

Superuser Contribution "LOAD MORE" adding songs to playlists

PlanStudentCountryUSA DeviceBluG5Operating SystemAndroid 9 My Question or IssueWhen I want to add songs to a playlist, I'll go to the playlist I want to edit, click the options button at the top right, click add songs, and the swipe all the way right...

  • Newbie
  •   Plan Student Country USA  Device BluG5 Operating System Android 9   My Question or Issue When I want to add songs to a playlist, I'll go to the playlist I want to edit, cl...
  • LVDV
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t find my public playlist on Spotify artist

i have made a public playlist I would like to feature on my artist page but am unable to find it. Copying the link doesn’t work either here is the playlist link: https://open.spotify.com/playlist/4oWT6vBMRAZF3CDqHSSoS9?si=r7ERj-RWQeibpgWwkq8v9Q thank...

  • Newbie
  • i have made a public playlist I would like to feature on my artist page but am unable to find it. Copying the link doesn’t work either   here is the playlist link: https://open.spotify...
  • Ivan
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Adding personal playlists more efficiently

Plan: PremiumCountry: USA Device: Macbook Pro mid-2012Operating System: Catalina Version 10.15.4 I have several old playlists/compilations that I created with my own CDs by converting them to mp3s. Some of these have anywhere from 70-150 songs in the...

  • Regular
  • Plan: Premium Country: USA   Device: Macbook Pro mid-2012 Operating System: Catalina Version 10.15.4   I have several old playlists/compilations that I created with my own CDs by...
  • OneByBoo
  • Roadie
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution LP Request

Hey There, I was wondering if there is a chance to ad an LP from an artist what is already listed? The Artist: Notch ; LP Name: Raised by the PeopleThis is an really great LP, but for any reason it's hard to find any of the songs from it in the libra...

  • Newbie
  • Hey There,  I was wondering if there is a chance to ad an LP from an artist what is already listed?  The Artist: Notch ; LP Name: Raised by the People This is an really great LP, but for...
  • Mario
  • Spotify Legend
  • 721 Views
  • 2 replies
  • 0 likes
  • 721 Views
  • 2 replies
  • 0 likes

Artist wont properly get blocked, need to add feature to block genres.

PlanPremiumCountryCanadaDeviceiPhone XS MAXOperating SystemiOSMy Question or Issue I keep getting K-POP recommended and its VERY annoying. I dislike K-POP and I don't even understand the language, as I am Canadian. I have never listened to K-POP and ...

  • Visitor
  •   Plan Premium Country Canada Device iPhone XS MAX Operating System iOS My Question or Issue  I keep getting K-POP recommended and its VERY annoying. I dislike K-POP and I don't e...
  • OneByBoo
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

TOP Portugal 2020

https://open.spotify.com/playlist/6uPqFF10g6InuY7S9XkonV?si=mpxlV62BQcGPT_mSBLq5MA

  • Regular
  • https://open.spotify.com/playlist/6uPqFF10g6InuY7S9XkonV?si=mpxlV62BQcGPT_mSBLq5MA
  • OneByBoo
  • Roadie
  • 1116 Views
  • 1 replies
  • 0 likes
  • 1116 Views
  • 1 replies
  • 0 likes

Artists being unfollowed

I have noticed recently a lot of artists I follow on Spotify are being unfollowed. This is not being done by myself. I have refollowed, closed the app on both phone and desktop, then seen that they are still not being followed. This needs to be sorte...

  • Visitor
  • I have noticed recently a lot of artists I follow on Spotify are being unfollowed. This is not being done by myself. I have refollowed, closed the app on both phone and desktop, then seen that they a...
  • 522 Views
  • 0 replies
  • 1 likes
  • Social & Random
  • 522 Views
  • 0 replies
  • 1 likes

Superuser Contribution Used to be able to create a playlist with custom material and use on another device but now cannot

Hi,So I used to (like 2018) be able to upload original content to my laptop, add it to a playlist and it would then play on my tablet - useful for live entertainment where the artist has their own tracks that need playing and you can use one device t...

  • Visitor
  • Hi, So I used to (like 2018) be able to upload original content to my laptop, add it to a playlist and it would then play on my tablet - useful for live entertainment where the artist has their own ...
  • Xenia
  • Moderator
  • 701 Views
  • 1 replies
  • 0 likes
  • 701 Views
  • 1 replies
  • 0 likes

Solved!! Local Files Sync

I have a question regarding local file syncing, if my local files are located inC:/USER/MUSICupon adding them and downloading them using the spotify desktop application can i delete the local files from my pc? ( delete them from C:/user/music)? or wi...

  • Visitor
  • I have a question regarding local file syncing, if my local files are located in C:/USER/MUSIC upon adding them and downloading them using the spotify desktop application can i delete the local fil...
  • SoundShots
  • Composer
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Filter a playlist and listen to the results

PlanPremiumCountrySpainDevice(iPhone 6s, Macbook Pro 2015)Operating System(iOS 13.4, MacOSCatalina) My Question or IssueHello Spotify Community.I recently started to use Spotify instead of managing my own music in iTunes, so I am a bit new to all of ...

  • Visitor
  • Plan Premium Country Spain Device (iPhone 6s, Macbook Pro 2015) Operating System (iOS 13.4, MacOSCatalina)   My Question or Issue Hello Spotify Community. I recently started to use Sp...
  • marcelodeseff
  • Visitor
  • 1056 Views
  • 2 replies
  • 1 likes
  • filter
  • 1056 Views
  • 2 replies
  • 1 likes

Cant sort my playlists anymore by artist or song

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueI'm Extremely disappointed with the new Spotify update! Why would you take away the feature to sort the songs in your playlists by artists? or songs or da...

  • Regular
  • Plan Premium Country Australia Device Samsung Galaxy 8 Operating System Windows 10   My Question or Issue I'm Extremely disappointed with the new Spotify update! Why would you take awa...
  • JMchief
  • Regular
  • 1553 Views
  • 4 replies
  • 2 likes
  • artists
    changed
    ruined
    Update
    why
  • 1553 Views
  • 4 replies
  • 2 likes

Solved!! Liked playlist situation

So my problem is whenever i play a song on my liked playlist, it gets past a few songs, but eventually, it will go back to the first song, like there is other songs after the few sons i want to listen to, but no, it goes back to the first song on the...

  • Music Fan
  • So my problem is whenever i play a song on my liked playlist, it gets past a few songs, but eventually, it will go back to the first song, like there is other songs after the few sons i want to liste...
  • AdamDam
  • Spotify Star
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

Can't play local songs.

PlanPremiumCountryJapanDeviceXiaomi POCO F1Operating SystemAndroid 10 My Question or IssueHi, I've been trying to play some songs but am unable to. For example, I can't play Persona 5 game OST. It's greyed out. Same goes for other games like Persona ...

  • Visitor
  • Plan Premium Country Japan Device Xiaomi POCO F1 Operating System Android 10   My Question or Issue Hi, I've been trying to play some songs but am unable to. For example, I can't play ...
  • SoundShots
  • Composer
  • 857 Views
  • 1 replies
  • 0 likes
  • 857 Views
  • 1 replies
  • 0 likes

Superuser Contribution SONGS DON’T PLAY ALL THE WAY THROUGH

Plan: Student PremiumDevice: iPhone 7 I have been having a great deal of problems for the past two weeks with the songs that I either play, shuffle, or queue up not playing all the way through. It’s not every song that does this but every other song....

  • Casual Listener
  • Plan: Student Premium Device: iPhone 7   I have been having a great deal of problems  for the past two weeks with the songs that I  either play, shuffle, or queue up not playing all...
  • Devfur
  • Casual Listener
  • 1864 Views
  • 3 replies
  • 0 likes
  • 1864 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some of my liked songs have started disa

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Syncing unavailable spotify songs with local files

Short rant first: F*CK SPOTIFY AND ALL THEIR LACK OF USER FRIENDLINESS, BECAUSE THEY ALMOST HAVE A MONOPOLY ON AUDIO STREAMING THEY DON'T GIVE A SH!T ABOUT THEIR CUSTOMERS IT SEEMS.My sincere apologies for that, I had to get it out of my system...Now...

  • Casual Listener
  • Short rant first: F*CK SPOTIFY AND ALL THEIR LACK OF USER FRIENDLINESS, BECAUSE THEY ALMOST HAVE A MONOPOLY ON AUDIO STREAMING THEY DON'T GIVE A SH!T ABOUT THEIR CUSTOMERS IT SEEMS. My sincere apo...
  • hyperliteBo
  • Casual Listener
  • 803 Views
  • 2 replies
  • 0 likes
  • 803 Views
  • 2 replies
  • 0 likes

Superuser Contribution Having trouble linking local files to the mobile app.

PlanPremiumCountryAustraliaDevice(iPhone)Operating System(iOS 13.4.1) My Question or IssueI recently converted an mp3 file on my computer by following the instructions from another page and uploading local files. However, I can't seem to make the son...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone) Operating System (iOS 13.4.1)   My Question or Issue I recently converted an mp3 file on my computer by following the instructions from a...
  • timcundall16
  • Casual Listener
  • 518 Views
  • 3 replies
  • 0 likes
  • Desktop
    file
    local
    Mobile
  • 518 Views
  • 3 replies
  • 0 likes

Why do my Local files appear on another device, but won't download?

I can't download my Local files on my phone, but they appear on my phone. I tried to do this:Check you're logged in to the same account on both your desktop and mobile.Check your devices are connected to the same WiFi network.You must have the latest...

  • Visitor
  • I can't download my Local files on my phone, but they appear on my phone. I tried to do this: Check you're logged in to the same account on both your desktop and mobile. Check your devices are con...
  • AeroZ
  • Composer
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Most Liked songs have disappeared

I've been liking songs on free Spotify for years, probably has a thousand or more, and after recently going Premium, the vast majority of my liked songs have disappeared. I've now got 114. They are not hiding in my library, they've just gone. Any way...

  • Visitor
  • I've been liking songs on free Spotify for years, probably has a thousand or more, and after recently going Premium, the vast majority of my liked songs have disappeared. I've now got 114. They are n...
  • SoundShots
  • Composer
  • 273 Views
  • 1 replies
  • 0 likes
  • liked songs
  • 273 Views
  • 1 replies
  • 0 likes