Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

301889 Views

96 replies

91 likes

  • 301889 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

mum97

Newbie

164936 Views

237 replies

44 likes

  • 164936 Views
  • 237 replies
  • 44 likes

[All Platforms][Discover] "Similar Artist Discovery" - Generated playlist from 'Fans Also Like'

Focused Discovery of Similar Artists IdeaQuite often I find that I will discover a new artist whose music belongs to a very specific musical genre. You can find similar artists in this specific genre by using the "Fans Also Like" tab.I tend to add th...

Visitor

Focused Discovery of Similar Artists   Idea Quite often I find that I will discover a new artist whose music belongs to a very specific musical genre. You can find similar artists in this spe...

427 Views

0 replies

0 likes

All Platforms
  • 427 Views
  • 0 replies
  • 0 likes

Play today playlist

I found some users with "Play Today *" playlist. For example,link And description with link to other playlists: Intronautics, Pulse and other. It's see like auto generate. What is it playlists? How generate their for me?

Music Fan

I found some users with "Play Today *" playlist. For example, link   And description with link to other playlists:  Intronautics,  Pulse    and other. It's see lik...

Missmetal86

Music Fan

837 Views

4 replies

0 likes

Playlists
  • 837 Views
  • 4 replies
  • 0 likes

Solved!! Accidentally deleted songs from playlist - want to revert playlist to previous version

Plan - FreeCountry - UKDevice - Desktop PCOperating System - Windows 10 My Question or IssueHello,I have been reorganising my music libraries across my devices and services (such as google play music, etc.). I made a big mistake and I'm panicking a b...

Visitor

Plan - Free Country - UK Device - Desktop PC Operating System - Windows 10   My Question or Issue Hello, I have been reorganising my music libraries across my devices and s...

Cattion

Newbie

11121 Views

2 replies

0 likes

deleted
Help
revert
  • 11121 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast not showing in library

PlanPremiumCountrySwedenDeviceHuawei p30Operating SystemAndroid My Question or IssueIt has been like this for verry long so have have used another app but now I'm tired of it. When I can follow podcasts and listen to them but they won't show in libra...

Visitor

Plan Premium Country Sweden Device Huawei p30 Operating System Android    My Question or Issue It has been like this for verry long so have have used another app but now I'm tired...

Alex

Spotify Legend

2546 Views

3 replies

0 likes

  • 2546 Views
  • 3 replies
  • 0 likes

Superuser Contribution Personal files no longer available on phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemWindows 10 desktop - 1.1.40.508.gd5bc2931Latest Android as of August 2020, 8.5.73.824 My Question or IssueI successfully downloaded personal songs onto my phone.However, about a month ago t...

Visitor

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Windows 10 desktop - 1.1.40.508.gd5bc2931 Latest Android as of August 2020, 8.5.73.824   My Question or Issue ...

Ver

Spotify Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs greyed out on my desktop playlist, even though I have MP3s of them in my Local Files folder

Plan: Premium; Country: Australia; Device: Windows 10 PC / Samsung 10 + / iPadMy Question or IssueHi, about 60% of the songs in my main playlist are greyed out, despite the fact that I have mp3s of all of the songs in my Local files folder (please re...

Newbie

Plan: Premium; Country: Australia; Device: Windows 10 PC / Samsung 10 + / iPad My Question or Issue Hi, about 60% of the songs in my main playlist are greyed out, despite t...

Elena

Moderator

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlist isn't loading, can someone help?

My free spotify account never had this problem before. Some of my playlists work just fine but a couple are not. Whenever I click into those couple playlist it pops up "Something Went Wrong! Try Reloading the Page." So I reload and the same thing hap...

Visitor

My free spotify account never had this problem before. Some of my playlists work just fine but a couple are not. Whenever I click into those couple playlist it pops up "Something Went Wrong! Try Relo...

Alex

Spotify Legend

593 Views

3 replies

0 likes

  • 593 Views
  • 3 replies
  • 0 likes

Superuser Contribution Improve Playlist Radio

I'm getting the same songs on every Radio I play. Many of these songs I don't like.I create new lists with different styles of music to get new music, but it always returns to the same songs. It is really frustrating. In addition, It continues to pus...

Casual Listener

I'm getting the same songs on every Radio I play. Many of these songs I don't like. I create new lists with different styles of music to get new music, but it always returns to the same songs. It ...

Ivan

Spotify Legend

667 Views

3 replies

1 likes

  • 667 Views
  • 3 replies
  • 1 likes

Why is the Joe Budden Podcast not showing new episodes for me suddenly?

I am accessing from.Thailand is this the issue? PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

I am accessing from.Thailand is this the issue?   Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Win...

user-removed

Not applicable

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Selecting multiple playlists/songs

What happened to the ability to select and drag multiple playlists around? It's way harder to organize my collection now; is this an oversight or is something wrong with my desktop client? Thanks in advance. EDIT: On the desktop client I can at least...

Newbie

What happened to the ability to select and drag multiple playlists around? It's way harder to organize my collection now; is this an oversight or is something wrong with my desktop client? Thanks in ...

560 Views

0 replies

0 likes

Desktop
organization
selection
web
  • 560 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs won't sync between PC and mobile

PlanPremiumCountryUS DeviceiPhone 11 Pro Max, Windows 10Operating SystemiOS 13, Windows 10,1909 My Question or IssueI've been working home on my PC recently and did't use mobile app for about a month. Then I found that the songs I liked on PC don't s...

Regular

Plan Premium Country US   Device iPhone 11 Pro Max, Windows 10 Operating System iOS 13, Windows 10,1909   My Question or Issue I've been working home on my PC recently and did't ...

Mario

Spotify Legend

1092 Views

1 replies

1 likes

  • 1092 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Did anyone else’s discover weekly playlist reset to what it was the previous week

PlanPremiumCountryNew Zealand DeviceI Pad 5th gen Operating SystemiOS 13.6.1 My Question or IssueI was listening to my discover weekly playlist and I noticed a song from last week and then I checked the playlist and it’s identical to the playlist fro...

Visitor

Plan Premium Country New Zealand  Device I Pad 5th gen  Operating System iOS 13.6.1   My Question or Issue I was listening to my discover weekly playlist and I noticed a song...

Ivan

Spotify Legend

2687 Views

16 replies

3 likes

  • 2687 Views
  • 16 replies
  • 3 likes

Superuser Contribution Duo Account - Playlist transfer

Hi all, I have just signed up to a Spotify Duo account. My wife kind of hijacked my account some years ago and has built up a number of playlists etc. I moved to another music subscription (dont judge) but now im back because of Duo and the ability t...

Casual Listener

Hi all,    I have just signed up to a Spotify Duo account. My wife kind of hijacked my account some years ago and has built up a number of playlists etc. I moved to another music subscrip...

Susan_GP

Moderator

18075 Views

9 replies

6 likes

  • 18075 Views
  • 9 replies
  • 6 likes

Superuser Contribution Very weird Discover Weekly

PlanPremiumCountryItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueHi all, there is something quite weird with my new Discover Weekly. I usually got a selection of classic hard rock/classic rock/heavy metal and various ...

Roadie

Plan Premium Country Italy Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue Hi all, there is something quite weird with my new Discover Weekly. I us...

Alex

Spotify Legend

2760 Views

12 replies

3 likes

  • 2760 Views
  • 12 replies
  • 3 likes

RapCaviar playlist doesn't open

Trying to open the RapCaviar playlist from the browser version gives an error, the link I see is https://open.spotify.com/playlist/37i9dQZF1DX0XUsuxWHRQd The error is attached, reloading the page and logoff>logon doesn't help, I use latest chrome on ...

Regular

Trying to open the RapCaviar playlist from the browser version gives an error, the link  I see is https://open.spotify.com/playlist/37i9dQZF1DX0XUsuxWHRQd  The error is attached...

dbakshid

Regular

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!! Now that library is unlimited, is it ok to have unlimited liked songs?

MacOS Premium Desktop I want to use liked songs filled in hearts as an indicator that I've listened a song before (and actually dislike it), this will result in tens of thousands of liked songs in my library, but the library is unlimited now, is this...

Music Fan

MacOS Premium Desktop   I want to use liked songs filled in hearts as an indicator that I've listened a song before (and actually dislike it), this will result in tens of thousands of liked so...

Billy-J

Spotify Star

674 Views

3 replies

0 likes

liked songs
  • 674 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discover Weekly - update Sunday instead Monday

PlanPremiumCountryRussiaDeviceAll devicesOperating SystemAll OS My Question or IssueI want save my current Discover Weekly to Playlist, but I faced problem - my Discover Weekly updated in Sunday instead Monday. I felling confusion and emptiness. For ...

Newbie

Plan Premium Country Russia Device All devices Operating System All OS   My Question or Issue I want save my current Discover Weekly to Playlist, but I faced problem - my Dis...

DyldoBaggins

Visitor

1037 Views

2 replies

0 likes

Discover Weekly
  • 1037 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Radio is an Echo Chamber!?!?!

Ever since they implemented Daily Mixes, the algorithm has become an echo chamber.Song radios are a flat 50 songs now, but if I play an even remotely similar artist, it plays ONLY songs and artists I've heard before.When I pick a song and just want a...

Music Fan

Ever since they implemented Daily Mixes, the algorithm has become an echo chamber. Song radios are a flat 50 songs now, but if I play an even remotely similar artist, it plays ONLY songs and artists...

chichajolie

Newbie

27404 Views

41 replies

68 likes

Echo
Radio
recommend
similar
station
  • 27404 Views
  • 41 replies
  • 68 likes

Superuser Contribution Podcast not updating

One of my podcasts is not updating for new episodes - History This Week. It hasn't been updating for the past ~ 3 weeks. All of my other pods are working fine!PlanFree/PremiumCountry DeviceIphone 10 I think, but it also doesn't update on my laptop pl...

Visitor

One of my podcasts is not updating for new episodes - History This Week.  It hasn't been updating for the past ~ 3 weeks. All of my other pods are working fine! Plan Free/Premium Country &nb...

Mario

Spotify Legend

1890 Views

1 replies

0 likes

  • 1890 Views
  • 1 replies
  • 0 likes

Solved!! Library musics

There is a way to put your library musics in a New playlist? Sometimes i want to share my musics with someone and i Just cant And i know i can tap my musics one by one and go adding to a playlist but i have quite 700 songs, there is a way i can do It...

Casual Listener

There is a way to put your library musics in a New playlist? Sometimes i want to share my musics with someone and i Just cant 😕 And i know i can tap my musics  one by one and go adding to a pl...

Billy-J

Spotify Star

902 Views

5 replies

0 likes

  • 902 Views
  • 5 replies
  • 0 likes