Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • mrjinx0521
  • Regular
  • 68366 Views
  • 60 replies
  • 66 likes
  • 68366 Views
  • 60 replies
  • 66 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • brianlincol
  • Regular
  • 33702 Views
  • 56 replies
  • 30 likes
  • 33702 Views
  • 56 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 130823 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 130823 Views
  • 62 replies
  • 48 likes

Superuser Contribution Can I copy 2,000 songs from a playlist into mine?

PlanPremiumCountryIsraelDeviceOnePlus6, Lenovo Yoga PCOperating SystemAndroid, Windows, Ubuntu My Question or IssueI would like to copy more than 2,000 songs from my "Liked Songs" to another playlist.Whenever I try to mark all songs from my PC and co...

  • Regular
  • Plan Premium Country Israel Device OnePlus6, Lenovo Yoga PC Operating System Android, Windows, Ubuntu   My Question or Issue I would like to copy more than 2,000 songs from my "Liked S...
  • ItayH
  • Regular
  • 2202 Views
  • 2 replies
  • 0 likes
  • 2202 Views
  • 2 replies
  • 0 likes

Superuser Contribution Duplicating playlist from abother user

PlanPremiumCountryIsraelDeviceOnePlus6, Lenovo Yoga PCOperating SystemAndroid, Windows, Ubuntu My Question or IssueI would like to duplicate another user's playlist, but the new playlist will be editable by me, unlike if I open he's shared library an...

  • Regular
  • Plan Premium Country Israel Device OnePlus6, Lenovo Yoga PC Operating System Android, Windows, Ubuntu   My Question or Issue I would like to duplicate another user's playlist, but the ...
  • ItayH
  • Regular
  • 699 Views
  • 2 replies
  • 0 likes
  • 699 Views
  • 2 replies
  • 0 likes

Superuser Contribution [BUG] Error de traducción en la lista de 'Canciones que te gustan'

Español:Falta la traducción para el texto que indica la cantidad de canciones guardadas en la lista de 'Canciones que te gustan'. En lugar de mostrarse '2831 canciones', se muestra '2831 songs' cuando eso no es lo correcto, ya que el idioma del teléf...

  • Regular
  • Español: Falta la traducción para el texto que indica la cantidad de canciones guardadas en la lista de 'Canciones que te gustan'. En lugar de mostrarse '2831 canciones', se muestra '2831 songs' cua...
  • user-removed
  • Not applicable
  • 1367 Views
  • 3 replies
  • 1 likes
  • bug
    canciones
    canciones que te gustan
    liked songs
    songs
    tus me gusta
  • 1367 Views
  • 3 replies
  • 1 likes

Incorrect "Date added" of songs in my playlist

PlanPremium My Question or IssueSongs in my playlist got randomly shuffled in terms of "Date added". I mean that songs i added a few months ago appear to be added few days ago. I tried reinstalling Spotify both on my mobile and PC but it didn't get f...

  • Newbie
  • Plan Premium   My Question or Issue Songs in my playlist got randomly shuffled in terms of "Date added". I mean that songs i added a few months ago appear to be added few days ago. I tried r...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Superuser Contribution Remove downloads, Removed from library

PlanPremiumCountryCanada Samsung Galaxy Operating SystemAndroid My Question or Issue Whenever I remove a downloaded album from my downloads it also automatically un-favorites it and removes it from my library. If I do not remember to click the heart ...

  • Newbie
  •   Plan Premium Country Canada  Samsung Galaxy Operating System Android    My Question or Issue   Whenever I remove a downloaded album from my downloads it also au...
  • Xenia
  • Moderator
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Tastebreakers Playlist

I'm looking for my 'tastebreakers' playlist. I can only find the one that I had from last year. Is this a Premium only playlist?? Thanks!

  • Visitor
  • I'm looking for my 'tastebreakers' playlist. I can only find the one that I had from last year. Is this a Premium only playlist??   Thanks!
  • user-removed
  • Not applicable
  • 1577 Views
  • 2 replies
  • 0 likes
  • tastebreakers
  • 1577 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs missing from 'Liked Songs' but only on the android app.

Plan: Premium Country: India Device: Oneplus 6T Operating System: Android My Question or Issue I have well over 400 songs that I had liked on my Spotify. Now the issue is that all of the songs which I liked appear fine within the 'Liked Songs' sectio...

  • Casual Listener
  • Plan: Premium  Country: India   Device: Oneplus 6T   Operating System: Android      My Question or Issue   I have well over 400 songs that I had liked on ...
  • rahulsahay114
  • Casual Listener
  • 1435 Views
  • 2 replies
  • 0 likes
  • 1435 Views
  • 2 replies
  • 0 likes

lyric feature

Plan Premium Country Indonesia Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat My Question or Issue I cant find the lyric feature button anymore when i play a song, it once showed up but not for a long time then the button and the l...

  • Visitor
  • Plan Premium Country Indonesia Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat   My Question or Issue I cant find the lyric feature button anymore when i ...
  • skroon19
  • Composer
  • 814 Views
  • 1 replies
  • 0 likes
  • 814 Views
  • 1 replies
  • 0 likes

Solved!! The song seems to be unplayable ln my playlist, but playable on the album

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Screenshot_20200612-002627_Spotify.jpg
  • Casual Listener
  • Plan Free/Premium   Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Billy-J
  • Spotify Star
  • 443 Views
  • 3 replies
  • 0 likes
  • 443 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution What is visible to my followers?

PlanPremium Operating SystemWindows 10, Android My Question or IssueTo make things clear, all my social settings are turned off on both platforms (Make my new playlists public, share my listening activity on Spotify and Show my recently played artist...

  • Newbie
  • Plan Premium   Operating System Windows 10, Android   My Question or Issue To make things clear, all my social settings are turned off on both platforms (Make my new playlists public...
  • Mario
  • Spotify Legend
  • 9747 Views
  • 1 replies
  • 1 likes
  • 9747 Views
  • 1 replies
  • 1 likes

Company policy for Local Files feature.

Plan: PremiumOperating System: Windows 10 My Question or IssueI heard from someone else who contacted Spotify support that there is a plan to remove Local file functionality soon, including playback and transfer to mobile functionality. The desktop c...

  • Visitor
  • Plan: Premium Operating System: Windows 10   My Question or Issue I heard from someone else who contacted Spotify support that there is a plan to remove Local file functionality so...
  • Antonio_himself
  • Casual Listener
  • 415 Views
  • 2 replies
  • 2 likes
  • 415 Views
  • 2 replies
  • 2 likes

Superuser Contribution I can no longer go to artists in the library and find downloaded songs

I can no longer go to artists in the library and find downloaded songs. This is a major disincentive to using Spotify. It seems such a simple and logical feature to have and was my main way of using Spotify. If it doesn’t change I will probably delet...

  • Casual Listener
  • I can no longer go to artists in the library and find downloaded songs. This is a major disincentive to using Spotify. It seems such a simple and logical feature to have and was my main way of using ...
  • Conall123
  • Casual Listener
  • 412 Views
  • 2 replies
  • 0 likes
  • Mobile
    Your Library
  • 412 Views
  • 2 replies
  • 0 likes

Being automatically unfollowed from artists I follow (numerous times)

PlanPremiumCountryCanadaDevice(Desktop: Dell Inspiron 5559 64 Bit / Phone: iPhone 6s MG632LL/A )Operating System(Windows 10 64 Bit Version 1909 (OS Build 18363.836 / iPhone 6s - iOs 12.4.6 ) My Question or IssueI have been automatically unfollowed by...

  • Regular
  • Plan Premium Country Canada Device (Desktop: Dell Inspiron 5559 64 Bit  / Phone: iPhone 6s MG632LL/A ) Operating System (Windows 10 64 Bit Version 1909 (OS Build 18363.836 / iPhone 6s - i...
  • ebon_ibex
  • Gig Goer
  • 855 Views
  • 3 replies
  • 1 likes
  • 855 Views
  • 3 replies
  • 1 likes

Superuser Contribution Song appears in my recently played that I've never listened to

PlanPremiumCountryUSA My Question or IssueFor the past 6-8 months, I've had a song appear in my Recently Played and I've never listened to it. I know it's not something that's been in a playlist, because it's not even remotely similar to the music I ...

  • Visitor
  • Plan Premium Country USA   My Question or Issue For the past 6-8 months, I've had a song appear in my Recently Played and I've never listened to it. I know it's not something that's been i...
  • Mario
  • Spotify Legend
  • 575 Views
  • 1 replies
  • 0 likes
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files stored on Onedrive

Plan PremiumCountry SEDevice Lenovo X1Operating System W10My Question or Issue I have my songs stored as local files in the microsoft cloud onedrive. I can play them using the speaker in my Lenovo but I cannot use my WIFI BOSE speakers which I can if...

  • Gig Goer
  • Plan Premium Country SE Device Lenovo X1 Operating System W10 My Question or Issue   I have my songs stored as local files in the microsoft cloud onedrive. I can play them using the speake...
  • Elena
  • Moderator
  • 787 Views
  • 1 replies
  • 0 likes
  • 787 Views
  • 1 replies
  • 0 likes

Spotify playlist no longer in my list that I created but still exists

Plan PremiumBoth android and window app There is a playlist that I created some years ago that still exists as my husband has it under his lists but I don't and when I open it I dont get an option to add it to my playlists. Ive checked in my deleted ...

  • Regular
  • Plan Premium Both android and window app   There is a playlist that I created some years ago that still exists as my husband has it under his lists but I don't and when I open it I dont get a...
  • SoundShots
  • Composer
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Transfer playlist ownership including followers

My Question or IssueI play in the local orchestra and have made a playlist, with music that we play, a while ago. Almost everybody is following this playlist, but recently, I have decided to leave the orchestra and want to transfer the ownership of t...

  • Visitor
  • My Question or Issue I play in the local orchestra and have made a playlist, with music that we play, a while ago. Almost everybody is following this playlist, but recently, I have decided to leave ...
  • Luan
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommendations, generated playlists all messed up after using sleep sound

PlanPremiumCountryUSADevice(Nest devices, modern PC, Samsung Galaxy 7)Operating SystemWindows desktop, Google Assistant, Android My Question or Issue So, for months I've had great recommendations with the "Discover Weekly", "Release Radar", "Daily Mi...

  • Casual Listener
  • Plan Premium Country USA Device (Nest devices, modern PC, Samsung Galaxy 7) Operating System Windows desktop, Google Assistant, Android   My Question or Issue   So, for months I'...
  • Mario
  • Spotify Legend
  • 730 Views
  • 1 replies
  • 1 likes
  • Generate
    music
  • 730 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs from a playlist from 2017

I’ve been trying to find a few songs from Spotify’s Chill playlist that were featured on it back in 2017, but aren’t on it anymore and for the life of me I cannot remember a single song from it, did anyone have the playlist saved, even if it were a f...

  • Casual Listener
  • I’ve been trying to find a few songs from Spotify’s Chill playlist that were featured on it back in 2017, but aren’t on it anymore and for the life of me I cannot remember a single song from it, did ...
  • W1SHFULtv
  • Casual Listener
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes