Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
120428 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
569625 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Regular
305652 Views
140 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
221386 Views
95 replies
9 likes
PlanPremiumCountryUSA DeviceIphone 8s Operating System(iOS 14.3 My Question or IssueI added a bunch of songs to a playlist and more than half of them disappeared without me editing it. I don’t remember any of these songs. How do I recover songs that ...
Plan Premium Country USA Device Iphone 8s Operating System (iOS 14.3 My Question or Issue I added a bunch of songs to a playlist and more than half of them di...
Spotify Star
520 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: MacBook Pro 2016 - Catalina 10.15.7 and Pixel 4 Android 11 My Question or IssueI have liked a bunch of songs using the heart button next to the song, but they don't appear in my Liked Songs list. The last song added t...
Plan: Premium Country: USA Device: MacBook Pro 2016 - Catalina 10.15.7 and Pixel 4 Android 11 My Question or Issue I have liked a bunch of songs using the heart...
Moderator
5128 Views
3 replies
0 likes
I am not able to play the song "Sherlock Holmes" by Sparks on the album "Angst in my pants". It always crashes down, on my laptop as well as on my phone.
I am not able to play the song "Sherlock Holmes" by Sparks on the album "Angst in my pants". It always crashes down, on my laptop as well as on my phone.
Spotify Star
499 Views
1 replies
0 likes
PlanPremiumCountryUS Deviceiphone 7 and windows pc My Question or IssueI have 3 local files that I got onto my pc that play fine and have been downloaded fine on there. However I would also like to play them on my phone and they only show up as grey ...
Plan Premium Country US Device iphone 7 and windows pc My Question or Issue I have 3 local files that I got onto my pc that play fine and have been downloaded fine on there. Ho...
Regular
1691 Views
8 replies
0 likes
I have been with Spotify Premium almost one year so I have a lot of songs. I have liked and disliked a lot. I have built 6 playlist and 1 time capsule that I play on a regular. When I'm listen to songs I'm feeling I like it. When I'm listening someth...
I have been with Spotify Premium almost one year so I have a lot of songs. I have liked and disliked a lot. I have built 6 playlist and 1 time capsule that I play on a regular. When I'm listen to son...
540 Views
0 replies
1 likes
Let us sort the playlist how we want: by date added for example. Scrolling all the way down on a 400 song playlist gets old. This would be a major quality of life improvement!
Let us sort the playlist how we want: by date added for example. Scrolling all the way down on a 400 song playlist gets old. This would be a major quality of life improvement!
305 Views
0 replies
0 likes
PlanFreeDevicePCOperating SystemWindows 10My Question or IssueWhenever I follow an artist on the desktop app it saves to my artists library, but it doesn't sync up with the mobile app or the web player, and if I restart the app the artist is removed ...
Plan Free Device PC Operating System Windows 10 My Question or Issue Whenever I follow an artist on the desktop app it saves to my artists library, but it doesn't sync up with the mobi...
Moderator
2532 Views
5 replies
0 likes
How many tracks can I add to the playlist?
How many tracks can I add to the playlist?
Not applicable
663 Views
3 replies
1 likes
This would be a welcome addition to the songs in your libraryPlanPremiumCountryUSADeviceGalaxyOperating SystemWindows 10 My Question or Issue
This would be a welcome addition to the songs in your library Plan Premium Country USA Device Galaxy Operating System Windows 10 My Question or Issue
Music Fan
2498 Views
1 replies
2 likes
When I sort albums by artist, the albums are grouped by artists. But I don't understand how each artist's list of albums is sorted, it seems to be completely random.
When I sort albums by artist, the albums are grouped by artists. But I don't understand how each artist's list of albums is sorted, it seems to be completely random.
Spotify Legend
600 Views
1 replies
0 likes
Please help PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 14.2 My Question or IssueHi guys, I am a fan of K-POP and J-POP. I usually use Spotify to listen Korean and Japanese songs. However I find out that after 8th Jan my account becomes w...
Please help😭😭 Plan Premium Country USA Device iPhone XS Operating System iOS 14.2 My Question or Issue Hi guys, I am a fan of K-POP and J-POP. I usually use Spotify to lis...
Casual Listener
1125 Views
2 replies
0 likes
My friend made me a secret playlist and then I followed it and it's also private in my library (it doesn't appear in my profile or my friend's profile). does it appear to my followers in the listening activities?
My friend made me a secret playlist and then I followed it and it's also private in my library (it doesn't appear in my profile or my friend's profile). does it appear to my followers ...
Not applicable
827 Views
2 replies
0 likes
I have 50+ playlists which makes scrolling to find a specific one tedious sometimes. Searching is okay, but I would love to be able to make folders (for instance, I have maybe 8 playlists for Taylor Swift that could be grouped). The folders could jus...
I have 50+ playlists which makes scrolling to find a specific one tedious sometimes. Searching is okay, but I would love to be able to make folders (for instance, I have maybe 8 playlists for Taylor ...
Community Legend
701 Views
1 replies
3 likes
PlanPremiumCountry DeviceSamsung Galaxy A71, Windows PVOperating SystemAndroid, Windows 10 My Question or Issueissue is that i had a playlist called "Outlaw" without " created by al0177 that had bunch of songs by Free Flow Flava and NKHO and many oth...
Plan Premium Country Device Samsung Galaxy A71, Windows PV Operating System Android, Windows 10 My Question or Issue issue is that i had a playlist called "Outlaw" wit...
Spotify Legend
827 Views
4 replies
0 likes
PlanPremiumCountryNetherlandsDeviceiPhone, MacBook My Question or IssueI know skipping before 30 seconds counts as a 'thumbs down'. But I was wondering (in order to further optimise recommendations):- Is skipping before 30 seconds the same as playing...
Plan Premium Country Netherlands Device iPhone, MacBook My Question or Issue I know skipping before 30 seconds counts as a 'thumbs down'. But I was wondering (in order to further optim...
Music Fan
1741 Views
2 replies
0 likes
Premium memberUSAWindows 10 - current Spotify build Discover Weekly has not updated since Xmas. I am not in private mode and I have logged out and in of all devices. Still no refresh of music in the list. Any suggestions?
Premium member USA Windows 10 - current Spotify build Discover Weekly has not updated since Xmas. I am not in private mode and I have logged out and in of all devices. Still no refresh of ...
Spotify Legend
436 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 10, PC and LG TV appOperating System My Question or IssueI am unable to play my liked songs across any of my devices. I have over 14,000 in there, but I understood Liked songs is unlimited
Plan Premium Country UK Device (iPhone 10, PC and LG TV app Operating System My Question or Issue I am unable to play my liked songs across any of my devices. I have over 14,000 in th...
Spotify Star
436 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10My Question or IssueI Want to Remove This Place But I Cant Find. Please Help Me.
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue I Want to Remove This Place But I Cant Find. Please Help Me.
Moderator
1436 Views
5 replies
0 likes
Why can't my friends listen to my added tracks in my playlist, and I can't listen to them on my computer, but I can't on my phone
Why can't my friends listen to my added tracks in my playlist, and I can't listen to them on my computer, but I can't on my phone
Casual Listener
428 Views
1 replies
0 likes
