Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304965 Views

97 replies

91 likes

  • 304965 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

171977 Views

242 replies

44 likes

  • 171977 Views
  • 242 replies
  • 44 likes

Follow vs Add to Library

I think the distinction between following an artist and adding something to your library is unclear and infuriating. For example, if I try to browse my library by artist, I can only see artists I have followed, even though I have albums in my library...

Casual Listener

I think the distinction between following an artist and adding something to your library is unclear and infuriating. For example, if I try to browse my library by artist, I can only see artists I hav...

1444 Views

0 replies

1 likes

All Platforms
Your Library
  • 1444 Views
  • 0 replies
  • 1 likes

Superuser Contribution How can i remove ALL albums from spotify library?

How can i remove ALL of the albums from my spotify library without clicking the "heart" on each of them..... I have over 400 albums and want to start back at 0.... ideally a 1 click solution

Regular

 How can i remove ALL of the albums from my spotify library without clicking the "heart" on each of them..... I have over 400 albums and want to start back at 0.... ideally a 1 click solution

rommelhoek

Regular

12071 Views

4 replies

3 likes

  • 12071 Views
  • 4 replies
  • 3 likes

Playlists keep getting deleted

Plan - Spotify premium familyFree/Premium - PremiumCountry - UK Device Windows PC/ Honor 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System - Windows 10 / Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've now ...

Visitor

Plan - Spotify premium family Free/Premium - Premium Country - UK   Device Windows PC/ Honor 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System - Windows 10 / An...

OneByBoo

Roadie

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!! Playlist song re-order not working

On only one of my playlists, it wont let me drag and drop the songs to reorder them. I can still do it on my phone though. How can I fix this?

Regular

On only one of my playlists, it wont let me drag and drop the songs to reorder them. I can still do it on my phone though. How can I fix this?

Emilia_8

Community Legend

7325 Views

7 replies

0 likes

  • 7325 Views
  • 7 replies
  • 0 likes

Problemas al filtrar dentro de mi biblioteca

Cuando trato de filtrar dentro de mi biblioteca, por nombre de artista, por ejemplo Bad bunny, deja algunas canciones fuera de los resultados, en un momento me pareció “nórmal” porque dejaba fuera solo canciones en las que él era el segundo nombre en...

Visitor

Cuando trato de filtrar dentro de mi biblioteca, por nombre de artista, por ejemplo Bad bunny, deja algunas canciones fuera de los resultados, en un momento me pareció “nórmal” porque dejaba fuera so...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lost Playlists HELP

Hello, I think this must be a basic and common question.. but there was a payment problem with my account, I updated my payment/plan details and I lost all my playlists, I have read that probably the problem is because I have two accounts.. do you kn...

Visitor

Hello, I think this must be a basic and common question.. but there was a payment problem with my account, I updated my payment/plan details and I lost all my playlists, I have read that probably the...

Ivan

Spotify Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution #XXXTentacion - #ImSippinTeaInYoHood

PlanFreeCountryGreeceDevice Xiaomi Mi 8 Lite,PS4My Question or IssueI can not add #ImSippinTeaInYoHood by XXXTentacion to my Library. If you could help it would mean a lot.

Visitor

Plan Free Country Greece Device Xiaomi Mi 8 Lite,PS4 My Question or Issue I can not add #ImSippinTeaInYoHood by XXXTentacion to my Library. If you could help it would mean a lot.

Ivan

Spotify Legend

883 Views

1 replies

0 likes

  • 883 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't see like songs

PlanPremiumCountryIsraelDeviceOnePlus7Operating Systemandroid 10My Question or Issueevery few months my phone app not show always liked icon (<3) on some song i liked before. i can enter to album and same song will show in heart icon or if will go fr...

Roadie

  Plan Premium Country Israel Device OnePlus7 Operating System android 10 My Question or Issue every few months my phone app not show always liked icon (<3) on some song i liked bef...

Ivan

Spotify Legend

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Saved Songs by Artist

Plan(Premium)Country(USA) Device(iPhone Operating System(iOS 10) My Question or IssueOn the “Artist” page, my saved songs by artist do not populate once I click on any given artist. Instead, it takes me straight to the artist’s page. I always listen ...

Visitor

Plan (Premium) Country (USA)   Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue On the “Artist” page, my saved songs by artist do not populate once I click on a...

Emilia_8

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album de Rush : Chronicles

PlanPremiumCountryCanada/QuébecDevice Operating SystemOnePlus My Question or IssueLe titre des chansons sont mêlés

Newbie

Plan Premium Country Canada/Québec Device   Operating System OnePlus   My Question or Issue Le titre des chansons sont mêlés

Ivan

Spotify Legend

425 Views

1 replies

1 likes

  • 425 Views
  • 1 replies
  • 1 likes

I can't make collaborative playlists

Hi, I am creating playlists that I would like to share with my friends so they can add their favorite songs. But I can't find the "make collaborative" button anywhere. Is it a premium option or does it just not exist anymore ?

Visitor

Hi,    I am creating playlists that I would like to share with my friends so they can add their favorite songs. But I can't find the "make collaborative" button anywhere. Is it a premium ...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Why is Discover Weekly and Duo Mix so useless?

PlanPremium duo mixCountryDenmarkDeviceAndroid/PCOperating SystemPC: Windows 10 My Question or IssueI bought duo mix to use with my wife about a year ago, but we quickly discovered it to be totally useless. Currently it says "This playlist is current...

Regular

Plan Premium duo mix Country Denmark Device Android/PC Operating System PC: Windows 10   My Question or Issue I bought duo mix to use with my wife about a year ago, but we quickly disc...

498 Views

0 replies

1 likes

  • 498 Views
  • 0 replies
  • 1 likes

Superuser Contribution SPOTIFY PUBLIC PLAYLISTS LIMIT

Plan - PremiumCountry - USA DeviceMacbook Pro late 2016, iPhone 11 Pro MaxOperating SystemiOS 10 My Question or Issue I take so much time creating playlists it's like a hobby of mine and I enjoy it a lot and take pride in my playlists. I was sad to s...

Newbie

Plan - Premium Country - USA   Device Macbook Pro late 2016, iPhone 11 Pro Max Operating System iOS 10   My Question or Issue   I take so much time creating playlists it...

yafavbookgirlnova

Visitor

13820 Views

29 replies

61 likes

  • 13820 Views
  • 29 replies
  • 61 likes

Downloading Problem

I can't download any song even though I turn on download using cellular data. I was able to download songs some hours ago but it's not working now

Visitor

I can't download any song even though I turn on download using cellular data. I was able to download songs some hours ago but it's not working now

Nico

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists have disappeared from my library!

PlanPremiumCountryPolandDevicenotebookOperating SystemWindows 10 My Question or IssueRecently, artists have disappeared from my library. They seem to be still watched (followed), but looking through the library, I can't find them on the list. What do...

Music Fan

  Plan Premium Country Poland Device notebook Operating System Windows 10   My Question or Issue Recently, artists have disappeared from my library. They seem to be still watched...

Alex

Spotify Legend

1401 Views

13 replies

1 likes

  • 1401 Views
  • 13 replies
  • 1 likes

Superuser Contribution Znikający artyści z biblioteki!

PlanPremiumCountryPolskaDevicenotebookOperating SystemWindows 10 My Question or IssueOstatnimi czasy z mojej biblioteki zaczęli niknąć wykonawcy. Są niby wciąż obserwowani, ale przeglądając bibliotekę nie sposób ich znaleźć na liście. W czym rzecz, o...

Music Fan

Plan Premium Country Polska Device notebook Operating System Windows 10   My Question or Issue Ostatnimi czasy z mojej biblioteki zaczęli niknąć wykonawcy. Są niby wciąż obserwowani, a...

Elena

Moderator

981 Views

8 replies

0 likes

  • 981 Views
  • 8 replies
  • 0 likes

Liked Songs shuffle doesn’t play all songs

PlanPremiumCountryUSDeviceiPhone 7Operating Systemios When playing my liked songs on shuffle I only hear around 50 of the same songs added in the past month despite having over 2000 songs added over a few years. I’ve had this problem for a couple mon...

Newbie

Plan Premium Country US Device iPhone 7 Operating System ios   When playing my liked songs on shuffle I only hear around 50 of the same songs added in the past month despite having over...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [All Platforms][Search] Songs on website but not playable

How come some songs are visible on the Spotify website but not playable and not visible or playable on the mobile or desktop app?

Casual Listener

How come some songs are visible on the Spotify website but not playable and not visible or playable on the mobile or desktop app?

Katerina

Spotify Legend

906 Views

1 replies

0 likes

All Platforms
Search
  • 906 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files GONE

PlanPremiumCountryCanadaDevicehp laptopOperating SystemWindows My Question or IssueThe Local Files option where you can make Spotify play the songs in on your laptop is gone. This option allowed me to enjoy music that are not uploaded on Spotify, suc...

Visitor

Plan Premium Country Canada Device hp laptop Operating System Windows   My Question or Issue The Local Files option where you can make Spotify play the songs in on your laptop is gone....

Ivan

Spotify Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes