Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
116646 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
565992 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
301513 Views
139 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
217602 Views
95 replies
9 likes
When I select "I don't like this artist" for an artist in the Discovery Weekly does it affect the possibility of other similar artists' appearing in Discovery Weekly in the future or does it affect only that particular artist? I normally browse throu...
When I select "I don't like this artist" for an artist in the Discovery Weekly does it affect the possibility of other similar artists' appearing in Discovery Weekly in the future or does it affect o...
1490 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nbs...
Regular
1190 Views
2 replies
0 likes
PlanFreeCountryIrelandDevice(Huawei P20, HP Pavilion)Operating System(Android Pie, Ubuntu) My Question or IssueI first looked at the 2019 wrapped at 8am GMT on the day it was released and I saw my 2019 playlist as well as my Best of The Decade For Yo...
Plan Free Country Ireland Device (Huawei P20, HP Pavilion) Operating System (Android Pie, Ubuntu) My Question or Issue I first looked at the 2019 wrapped at 8am GMT on the day it was...
439 Views
0 replies
2 likes
PlanPremium Family memberCountryNetherlandsDeviceOneplus 5TOperating SystemAndroid My Question or IssueSo I got an email today from support@adheaps that apperantly my spotify account got deactivated dueo to a failed payment. When I log in to spotify ...
Plan Premium Family member Country Netherlands Device Oneplus 5T Operating System Android My Question or Issue So I got an email today from support@adheaps that apperantly...
Visitor
1489 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceAndroid 9.0 Operating SystemWindows 10 My Question or IssueI'm having trouble with my songs on "Cantadas Musicas". In android I add a song to my library, but on the computer (Windows 10) this song does not appear. It's l...
Plan Premium Country Brazil Device Android 9.0 Operating System Windows 10 My Question or Issue I'm having trouble with my songs on "Cantadas Musicas". In android I add a song ...
519 Views
0 replies
0 likes
My Question or IssueI use the shuffle feature whe I listen to the majority of my playlists. But there are a few (for example classical and show tunes) that should be heard in a sequence defined in the original album release. But I often forget to can...
My Question or Issue I use the shuffle feature whe I listen to the majority of my playlists. But there are a few (for example classical and show tunes) that should be heard in a sequence defined in ...
863 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use Spotify Free on a Windows PC (Windows 10 Home, 64-bit, Version 1909, Build 18363.476). ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I use S...
Casual Listener
763 Views
2 replies
0 likes
Hello all, I'm just wondering where my wrapped playlist of the decade has gone? I am a premium member on an android phone. Any support would be great, would really like to listen to it. Kind regards, Skelly
Hello all, I'm just wondering where my wrapped playlist of the decade has gone? I am a premium member on an android phone. Any support would be great, would rea...
460 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceGalaxy S8 activeOperating SystemAndroid P My Question or IssueNo matter what I do those 3 playlists start automatically downloading. I've tried cancelling the download with the download slide at the playlist menu and throu...
Plan Premium Country USA Device Galaxy S8 active Operating System Android P My Question or Issue No matter what I do those 3 playlists start automatically downloading. I've t...
Composer
753 Views
1 replies
1 likes
What does Spotify think about its users?They removed now "Multiple Select" as well as "Add Album to playlist" on mobile devices. This way it is not possible on mobile anymore to organize playlists (and albums in playlists). Folders are also only hand...
What does Spotify think about its users? They removed now "Multiple Select" as well as "Add Album to playlist" on mobile devices. This way it is not possible on mobile anymore to organize playlists ...
Regular
5041 Views
3 replies
12 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTulu language ( language of Mangalore & Udupi) songs are not available in Spotify.Please upda...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Tulu ...
448 Views
0 replies
0 likes
I am currently on Usual Spotify Premium and my friend told me that I could get a student discount so I went ahead and tried to verify my id but before doing that it says offer already redeemed what should I do? Ease help.
I am currently on Usual Spotify Premium and my friend told me that I could get a student discount so I went ahead and tried to verify my id but before doing that it says offer already redeemed what s...
633 Views
0 replies
0 likes
PlanPremiumCountrySwedenMy Question or IssueHello, I've a question regarding the older top list of the songs.I've used spotify since 2010 and I noticed in this years compilation from spotify that they mentioned my top songs and artists from 2010 to 2...
Plan Premium Country Sweden My Question or Issue Hello, I've a question regarding the older top list of the songs. I've used spotify since 2010 and I noticed in this years compilation from spot...
464 Views
0 replies
2 likes
PlanPremium familyCountry DeviceOnePlus 5TOperating SystemAndroid version 9 (?) My Question or IssueIs it possible to see my liked songs by album? Before a certain recent update, I used to use Spotify like this:- new album comes out, I download it on...
Plan Premium family Country Device OnePlus 5T Operating System Android version 9 (?) My Question or Issue Is it possible to see my liked songs by album? Befor...
Roadie
1144 Views
2 replies
0 likes
Amazing amazing work Spotify is doing to care for its customers. I thought Spotify would just be an app to listen to music and that's it you know. But I can feel and benefit from the hard work Spotify is putting into improving what I listen to sugges...
Amazing amazing work Spotify is doing to care for its customers. I thought Spotify would just be an app to listen to music and that's it you know. But I can feel and benefit from the hard work...
Spotify Legend
1368 Views
1 replies
2 likes
PlanFree/PremiumCountryUKDeviceAndroid and WindowsMy Question or IssueI am pretty sure that when I scan through my song there are ones there (songs and albums) that I have clicked like on (or should I say the horrible loveheart) and they are no longe...
Plan Free/Premium Country UK Device Android and Windows My Question or Issue I am pretty sure that when I scan through my song there are ones there (songs and albums) that I have clicked like ...
Composer
2449 Views
7 replies
0 likes
This post was removed for violating the Community Guidelines, specifically: number 4 and number 10 as well as for violations of intellectual property rights, privacy rights or proprietary rights and for advertising. For more information, please read ...
This post was removed for violating the Community Guidelines, specifically: number 4 and number 10 as well as for violations of intellectual property rights, privacy rights or proprietary rights and ...
706 Views
0 replies
0 likes
PlamPremiumCountryCanadaDeviceN.a.Operating SystemN.a. My Question or IssueSpotify appears to be censoring or hiding the **bleep** and relationships podcast Turn Me On. This podcast never appears in my top podcast sections, was not in my Spotify wrap...
Plam Premium Country Canada Device N.a. Operating System N.a. My Question or Issue Spotify appears to be censoring or hiding the **bleep** and relationships podcast Turn Me On. Thi...
Casual Listener
1291 Views
1 replies
1 likes
PlanPremium CountryCanada DeviceHuawei P20 Pro Operating SystemAndroid 9.1.0 My Question or IssueInitially my Spotify unwrapped would not work at all through the app. I could touch the link for it but it wouldn't load anything. I logged out everywher...
Plan Premium Country Canada Device Huawei P20 Pro Operating System Android 9.1.0 My Question or Issue Initially my Spotify unwrapped would not work at a...
735 Views
0 replies
0 likes
PlanPremiumCountryBrazil Device(Macbook Pro, Huawei mate 20) Operating System(macOS Mojave, Android 9 (Pie, customized with EMUI 9.1.0).) Hi,I am experiencing for a few months some strange activity in my account. Some artists which I never listened t...
Plan Premium Country Brazil Device (Macbook Pro, Huawei mate 20) Operating System (macOS Mojave, Android 9 (Pie, customized with EMUI 9.1.0).) Hi, I am experiencing f...
Community Legend
1717 Views
2 replies
0 likes
