The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
The community is in read-only mode
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
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In my mobile app and on the website I can not rearrange my songs in the
order I want i can only do it by album or creator and some others but
not freely. I know you used to be able to but now I cant
New to Spotify. I've spent hours moving my "favorites" on Google Play
Music to my Liked Songs on Spotify. Is there a way to share my Liked
Songs or move them to a Playlist? Plan: Premium Country: USA Device:
iPhone 11 Pro Max
Last year I was searching for some podcasts of specific interest but
after giving a couple shows a try and not liking what I found I gave up
and moved on. Now both of these podcasts are not only looming in my
"Your Shows" despite having never followe...
I have a premium account and I just started having this issue... (I'm
using the desktop version of Spotify on my MacBook Air)I make a
playlist, add songs and a cover if needed then set it to playlist. But,
it doesn't show up on my profile and other p...
Plan Free/Premium - Thinking of going PremiumCountry USA Device iOS & OS
X(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS
10, Android Oreo, Windows 10,etc.) My Question or IssueI have a fairly
extensive personal library (bootl...
Plan Free/Premium - Thinking of going Premium Country USA Device iOS & OS X (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Ore...
Looking through my 2019 wrapped, it got me thinking about the
information that is presented to me. For example it told me that I had
discovered 460 artists which I don’t think for one second is accurate.
So was trying to think how they come to that f...
Looking through my 2019 wrapped, it got me thinking about the information that is presented to me. For example it told me that I had discovered 460 artists which I don’t think for one second is accur...
PlanPremiumCountryUSADeviceS8Operating SystemAndroid 9 My Question or
Issue Started today... under "Your Library" in both Playlists and
Albums, it will say it's downloading random albums that I've liked. I
click each one, uncheck the Downloading box,...
Plan Premium Country USA Device S8 Operating System Android 9 My Question or Issue Started today... under "Your Library" in both Playlists and Albums, it will say it'...
When I try to filter on my playlist (I have over 900 songs) the next
song that plays is the one on the playlist and not on the filtered one.
Let's say. I wanna hear a specific band, but that band has done collabs
with other artist and I want to hear ...
When I try to filter on my playlist (I have over 900 songs) the next song that plays is the one on the playlist and not on the filtered one. Let's say. I wanna hear a specific band, but that band has...
Hi,It seems that I was charged twice a month by spotify. I have only one
account. Before March 2019, the payment was normal. From March on, I was
being charging 4.99 euros twice each month. I have only one student
subscription. You can see that on De...
Hi, It seems that I was charged twice a month by spotify. I have only one account. Before March 2019, the payment was normal. From March on, I was being charging 4.99 euros twice each month. I have ...
PlanPremiumCountryItalyDevice(iPhone 11)Operating System(iOS 13.3,
Windows 10 Pro) My Question or IssueHi I have this problem, I
accidentally inserted a song of the local files on the favorite tracks
when I don't use this last section, but I don't kn...
Plan Premium Country Italy Device (iPhone 11) Operating System (iOS 13.3, Windows 10 Pro) My Question or Issue Hi I have this problem, I accidentally inserted a song of the local fil...
PlanFreeCountryU.S.DeviceAcer ChromebookOperating SystemChrome OS My
Question or IssueFor a good couple weeks, I've had random playlists
repeatedly added to my library, even after being deleted, and it's
always the same kind of ones. Nobody else uses...
Plan Free Country U.S. Device Acer Chromebook Operating System Chrome OS My Question or Issue For a good couple weeks, I've had random playlists repeatedly added to my librar...
I have a free account on an android device and my question is how do I
remove shuffle play and "we added" music from my playlist also I cant
choose what song I want to play next and I cant skip songs.
I have a free account on an android device and my question is how do I remove shuffle play and "we added" music from my playlist also I cant choose what song I want to play next and I cant skip songs...
PlanPremiumCountryUSADevices(iPhone 8+, PC)Operating Systems(iOS 10,
Windows 10) My Question or IssueI cannot play Thomas Dolby songs because
they are all greyed out. Before Spotify had these songs, I used Local
Files to synch them. Now that spotify ...
Plan Premium Country USA Devices (iPhone 8+, PC) Operating Systems (iOS 10, Windows 10) My Question or Issue I cannot play Thomas Dolby songs because they are all greyed out. Before ...
on my computer ill look up an album to listen too and ill click on the
album and it will say that none of the songs are saved but i remember
saving the entire album. Anyone else had this issue? if you need me to
clarify something just ask , thanks!
on my computer ill look up an album to listen too and ill click on the album and it will say that none of the songs are saved but i remember saving the entire album. Anyone else had this issu...
PlanPremiumOperating SystemAndroid 5, windows 10My Question or IssueMy
daily mixes haven't changed since they first appeared, only few others
in different genres have appeared. Is this normal? I've added songs I
like from them, and that's it. Same on...
Plan Premium Operating System Android 5, windows 10 My Question or Issue My daily mixes haven't changed since they first appeared, only few others in different genres have appeared. Is this norm...
¿Anyone more notices they're kind of static? Once in a while they add a
song or two, but usually it sticks to the same set. It even insist in
keeping songs I haven't listen to in a long time like it were glued to
the list. I'm not using this list any...
¿Anyone more notices they're kind of static? Once in a while they add a song or two, but usually it sticks to the same set. It even insist in keeping songs I haven't listen to in a long time...
PlanFree/PremiumCountryUSA My Question or Issue:I can't access my
Spotify Wrapped from last year or 2017, is this because it is only
available for that year only or is in an error. I've tried going on
multiple websites to see them but the websites al...
Plan Free/Premium Country USA My Question or Issue: I can't access my Spotify Wrapped from last year or 2017, is this because it is only available for that year only or is in an ...
PlanFreeCountryIndonesia Operating SystemAndroid 8.1.0My Question or
IssueI can't add this
songhttps://open.spotify.com/track/1Y2YthZKilcYaWXeVAF860?si=x98Q-RnBRKG91cITa7y5UwDo
I need premium or is the song not available to play?
Plan Free Country Indonesia Operating System Android 8.1.0 My Question or Issue I can't add this song https://open.spotify.com/track/1Y2YthZKilcYaWXeVAF860?si=x98Q-RnBRKG91cITa7...
Premium plan userCanadaDevice - Samsung Galaxy 8Operating System -
AndroidMy Question or IssueHi guys, about 2 weeks ago I found that the
playlists I created via the desktop app do not match with the playlists
on my mobile android app. It's not that ...
Premium plan user Canada Device - Samsung Galaxy 8 Operating System - Android My Question or Issue Hi guys, about 2 weeks ago I found that the playlists I created via the desktop app do not...
I decided to follow a certain artist. She has about 100 albums, several
with many songs in them. Yet, now if I decide to go to my liked artist
and play stuff from her, it only gives me 7 of her songs. The only way
to play all of her music is by searc...
I decided to follow a certain artist. She has about 100 albums, several with many songs in them. Yet, now if I decide to go to my liked artist and play stuff from her, it only gives me 7 of her songs...
Hello,I wanted to know if Spotify Premium purchased in India can be used
along with a paid VPN subscription to unlock the music catalogue of
another country like USA, without permanently changing the country to
USA under the country section in my Spo...
Hello, I wanted to know if Spotify Premium purchased in India can be used along with a paid VPN subscription to unlock the music catalogue of another country like USA, without permanently changing t...
PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 13.1.2 My
Question or IssueHas there been an update to daily mixes? It appears
they're now limited so you can't refresh songs and keep the playlist
going. This completely destroys them!
Plan Premium Country UK Device iPhone XR Operating System iOS 13.1.2 My Question or Issue Has there been an update to daily mixes? It appears they're now limited so you can't refresh...
PlanPremium Country DeviceGoogle Pixel 3AOperating System My Question or
IssueI have deleted my library but it continues to tell me that it is
full and will only allow me to add songs or albums that I had on it
before. My Spotify is currently taking ...
Plan Premium Country Device Google Pixel 3A Operating System My Question or Issue I have deleted my library but it continues to tell me that it is full and will o...