Help Wizard

Step 1

NEXT STEP

[Arrow] UI Problem

Solved!

[Arrow] UI Problem

Plan

Premium

Country

Thailand

Device

iPhone 12

 

Operating System

iOS 14.8

 

Issue

Arrow sign was placed in the wrong position which it make me cannot press it
I have already attached bug issue image.

IMG_4787.jpg
Reply

Accepted Solutions
Marked as solution

Hey @sarin_beam30,

 

Thanks for posting here ๐Ÿ™‚

 

Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one.

 

In case the issue persists, it's a good idea to also try with another account on the same device to see if that makes a difference.

 

If nothing changes, could you share with us the following? We'll look into this further.

  • Exact Spotify version that is running on your device.
  • When did the issue occur?

Keep us posted.

 

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

2 Replies
Marked as solution

Hey @sarin_beam30,

 

Thanks for posting here ๐Ÿ™‚

 

Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one.

 

In case the issue persists, it's a good idea to also try with another account on the same device to see if that makes a difference.

 

If nothing changes, could you share with us the following? We'll look into this further.

  • Exact Spotify version that is running on your device.
  • When did the issue occur?

Keep us posted.

 

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Thank a lot.
This bug is gone.

Suggested posts