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Plan
Premium
Country
Australi
Device
iPhone 7
Operating System
Version 11.4.1
My Question or Issue
I am trying to download my music on Spotify using cellular data but when I go into my settings there’s no toggle to turn the “Dowloand Using Cellular” option on or off and I don’t know any other way to do it.
8.4.79.933 is the Spotify version I’m using on my device, if that helps.
I also have 120gb if available storage so definitely not a storage issue.
Really frustrated so any ideas appreciated! Haha.
Solved! Go to Solution.
I uninstalled and reinstalled my app and when I went back in the option to toggle it on and off was back, so problem solved haha and I sent the wrong screenshot anyway so my apologies 😂
Hey @JessBones,
Thanks for reaching out. Let's see what we can do for you!
Can you confirm you're trying to toggle it on using the following steps?:
If you don't see that option, can you post a screenshot of what it looks like to you? 🙂
We look forward to your reply. Take care!
Yeah, that’s what I’ve been trying.
Heres a screenshot of the bottom of that menu on my phone. 🙂
I uninstalled and reinstalled my app and when I went back in the option to toggle it on and off was back, so problem solved haha and I sent the wrong screenshot anyway so my apologies 😂
Hey @JessBones,
Thanks for letting us know 🙂
Haha that's no problem, we all like a bit of Stranger Things. Seeing it made me even more excited for the new season!
Glad everything works now, let us know if there's anything else we can help with!