No “Download Using Cellular” toggle in my IOS app

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No “Download Using Cellular” toggle in my IOS app

JessBones
Casual Listener

Plan

Premium

Country

Australi

 

Device

iPhone 7

Operating System

Version 11.4.1

 

My Question or Issue

 I am trying to download my music on Spotify using cellular data but when I go into my settings there’s no toggle to turn the “Dowloand Using Cellular” option on or off and I don’t know any other way to do it.

8.4.79.933 is the Spotify version I’m using on my device, if that helps.

I also have 120gb if available storage so definitely not a storage issue.

 

Really frustrated so any ideas appreciated! Haha.

1 ACCEPTED SOLUTION

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Solution!

Re: No “Download Using Cellular” toggle in my IOS app

JessBones
Casual Listener

I uninstalled and reinstalled my app and when I went back in the option to toggle it on and off was back, so problem solved haha and I sent the wrong screenshot anyway so my apologies 😂

4 Replies

Re: No “Download Using Cellular” toggle in my IOS app

Moderator
Moderator

Hey @JessBones,

 

Thanks for reaching out. Let's see what we can do for you!

 

Can you confirm you're trying to toggle it on using the following steps?:

  1. Go to Settings
  2. Go to Music Quality
  3. Scroll all the way down and toggle 'Download Using Cellular'

If you don't see that option, can you post a screenshot of what it looks like to you? :) 

 

We look forward to your reply. Take care!

DaisyModerator
 
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Re: No “Download Using Cellular” toggle in my IOS app

JessBones
Casual Listener

Yeah, that’s what I’ve been trying. 

Heres a screenshot of the bottom of that menu on my phone. :)

BC4D746A-E334-4416-81E4-4B62C19A51F5.png
Solution!

Re: No “Download Using Cellular” toggle in my IOS app

JessBones
Casual Listener

I uninstalled and reinstalled my app and when I went back in the option to toggle it on and off was back, so problem solved haha and I sent the wrong screenshot anyway so my apologies 😂

Re: No “Download Using Cellular” toggle in my IOS app

Moderator
Moderator

Hey @JessBones,

 

Thanks for letting us know :)

 

Haha that's no problem, we all like a bit of Stranger Things. Seeing it made me even more excited for the new season!

 

Glad everything works now, let us know if there's anything else we can help with!

DaisyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
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