No “Download Using Cellular” toggle in my IOS app

[JessBones]

Plan

Premium

Country

Australi

Device

iPhone 7

Operating System

Version 11.4.1

My Question or Issue

 I am trying to download my music on Spotify using cellular data but when I go into my settings there’s no toggle to turn the “Dowloand Using Cellular” option on or off and I don’t know any other way to do it.

8.4.79.933 is the Spotify version I’m using on my device, if that helps.

I also have 120gb if available storage so definitely not a storage issue.

Really frustrated so any ideas appreciated! Haha.

[Daisy]

Hey @JessBones,

Thanks for reaching out. Let's see what we can do for you!

Can you confirm you're trying to toggle it on using the following steps?:

1. Go to Settings
2. Go to Music Quality
3. Scroll all the way down and toggle 'Download Using Cellular'

If you don't see that option, can you post a screenshot of what it looks like to you? :) 

We look forward to your reply. Take care!

[JessBones]

Yeah, that’s what I’ve been trying. 

Heres a screenshot of the bottom of that menu on my phone. :)

[JessBones · Accepted solution]

I uninstalled and reinstalled my app and when I went back in the option to toggle it on and off was back, so problem solved haha and I sent the wrong screenshot anyway so my apologies 😂

[Daisy]

Hey @JessBones,

Thanks for letting us know :)

Haha that's no problem, we all like a bit of Stranger Things. Seeing it made me even more excited for the new season!

Glad everything works now, let us know if there's anything else we can help with!