Premium subscription works on computer but not on iphone

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Re: Premium subscription works on computer but not on iphone

tyfurg
Newbie
I too have only signed up for Spotify so I have it on my Iphone!! I keep trying to stream & utilize premium services it says i don't have premium services. Please help me asap
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Re: Premium subscription works on computer but not on iphone

Peter__
Community Legend

@rfurgaso wrote:
I too have only signed up for Spotify so I have it on my Iphone!! I keep trying to stream & utilize premium services it says i don't have premium services. Please help me asap

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Premium subscription works on computer but not on iphone

momo_il
Newbie
 
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Re: Premium subscription works on computer but not on iphone

sdsauto
Casual Listener

This is now fixed. Martin, from support, went in and deleted a duplicate non-premium membership that had somehow been set up through Facebook. I am now able to use Spotify on my iPhone. Thanks.

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Re: Premium subscription works on computer but not on iphone

Peter__
Community Legend

Awesome! Enjoy! 🙂 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Premium subscription works on computer but not on iphone

Sofiejornek
Newbie
Same problem for me
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Re: Premium subscription works on computer but not on iphone

Peter__
Community Legend

@Sofiejornek wrote:
Same problem for me

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Premium subscription works on computer but not on iphone

user-removed
Not applicable

Premium subscription works on computer but not on my iphone or on my ipad

Highlighted

Re: Premium subscription works on computer but not on iphone

Peter__
Community Legend

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Where on web do I find a record of my payment by American Express for my Premium membership?

user-removed
Not applicable

Re: Premium subscription works on computer but not on iphone or ipad. Where on web do I find a record of my payment by American Express for my Premium membership?

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