I cant even see an 'available offline' toggle. It just says downloaded and downloading first of. Secondly, I've deleted and redownloaded, restarted my app, downloaded my playlist 5 times but IT STILL WONT WORK. I have no idea what to do as this is the second time round, the first time, redownloading my playlist did the trick( 2 weeks ago) I've checked my subscription, its premium, called my bank, no issue there either.
If this doesn't get resolved I'm cancelling my premium because I'm paying for offline services that im clearly not getting.
have enough free space available
Just paid for premium service, all my songs have green downloaded arrow meaning I can play them offline, but they are not. I have spotify in offline mode, and lots of space remaining on my phone. I have logged out and logged back in, I have un-installed and re-installed and still nothing. I am starting to get a little agrivated..... If anyone can give any suggestions so I can listen to all may music offline (reason for purchasing premium in the first place) , that would be greatly appreciated, thanks a lot. I really hope I dont have to cancel the service, be great if it would work properly!
Getting exact same issues!