Spotify won't sync songs to offline mode

[Kshah2003]

Unsellect all your offline on the albums and artist pages delete any playlist and re start as if like a new account and see what occurs

[rowenaoperez03]

I can't play my saved songs in the library when I'm offline. I have already subscribed to premium and paid. Pls help me on this. Tnx

[Tony67hunting · Accepted solution]

I have approx 1.1GB available and only about 400 songs. Just recently it showed that all needed to be downloaded again for some reason and that none were available offline. These are songs I've been listening to for months offline. Why do they now have to all be downloaded again? I am a premium user on an iPhone 4s.

Tony

[rowenaoperez03]

I have the same problem!
:( and now planning to ask for refund.

[Kshah2003]

What's the problem.... mine works totally fine delete the app reinstall play music using wifi to see it works and flick the switch to listen offline... don't load too many albums otherwise it's may fall over... there is no way to see what left to download... you can only download a max off 3333 songs.... so it's stop downloading delete your playlists and that should help cause playlist at time can have 200 songs per say

[zoha_farooqx]

I cant even see an 'available offline' toggle. It just says downloaded and downloading first of. Secondly, I've deleted and redownloaded, restarted my app, downloaded my playlist 5 times but IT STILL WONT WORK. I have no idea what to do as this is the second time round, the first time, redownloading my playlist did the trick( 2 weeks ago) I've checked my subscription, its premium, called my bank, no issue there either. 

If this doesn't get resolved I'm cancelling my premium because I'm paying for offline services that im clearly not getting.

[annederek]

have enough free space available

[Yeti927]

Having a similar problem with my podcasts and playlists, I download them on wifi to listen to at work as I eat through my data enough without streaming music all day. While on wifi or data the app says that the podcast episodes are all downloaded and play just fine but then when I switch off data and wifi it says the episodes aren't available. With the playlists the app just freezes up and when I can get something to play it'll show that I only have a few songs out of a 50 song playlist downloaded.
I have a 128gb microSDxc 10 card with about 120gb free. I'm using a Samsung S5 neo. Spotify version 6.3.0.882 armV7

If this continues I'm going to have to cancel my subscription, I love the app but if I can't play anything offline then what's the point?

[urban_beard]

Just paid for premium service, all my songs have green downloaded arrow meaning I can play them offline, but they are not. I have spotify in offline mode, and lots of space remaining on my phone. I have logged out and logged back in, I have un-installed and re-installed and still nothing. I am starting to get a little agrivated..... If anyone can give any suggestions so I can listen to all may music offline (reason for purchasing premium in the first place) , that would be greatly appreciated, thanks a lot. I really hope I dont have to cancel the service, be great if it would work properly!

[urban_beard]

Getting exact same issues!