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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37869 Views

41 replies

10 likes

  • 37869 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103485 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1345 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299416 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126188 Views

19 replies

38 likes

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Recovering a playlist

I accidently added a Playlist into the same playlist and there were double the songs on the playlist so I tried deleting the songs that were on their twice but it ended up deleting the song from the entire playlist. Can you undo all that and bring it...

Visitor

I accidently added a Playlist into the same playlist and there were double the songs on the playlist so I tried deleting the songs that were on their twice but it ended up deleting the song from the ...

ThisCommunitySucks

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
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Superuser Contribution [iOS] unable to scroll down any pages

PremiumUSiPhone 7 plus iOS 15 jailbroken i am unable to scroll through any pages such as the settings, artist pages, my playlists, which I can do on all my other devices, I’ve restarted the phone in safe mode to disable the jailbreak and it still doe...

Visitor

Premium US iPhone 7 plus iOS 15 jailbroken   i am unable to scroll through any pages such as the settings, artist pages, my playlists, which I can do on all my other devices, I’ve restarted ...

Joan

Moderator

876 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Undownloading my songs

So a few days ago Spotify has issues, one of them being my playlists whenever I would disconnect from wifi would completely undownload. I thought nothing much of it, but the problem is still persisting after many days, many clean reinstalls, followin...

Casual Listener

So a few days ago Spotify has issues, one of them being my playlists whenever I would disconnect from wifi would completely undownload. I thought nothing much of it, but the problem is still persisti...

Eni

Moderator

3631 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

how can download Spotify on I phone 6

PlanFree/PremiumCountry Device(iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 6, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 12, Android Oreo, Windows 10,etc.)   My Question or Issue  

BabyEcho0_YT

Roadie

2557 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Updated my iOS and I cannot see album artwork

Hi - I have gotten zero help w this issue. I updated my iOS on my iPhone 14 pro and when I share songs via text I can’t see any album art or the artist - it’s just a blue player. I don’t pay $15.99 a month for this. Can somebody please fix this issue...

Visitor

Hi - I have gotten zero help w this issue. I updated my iOS on my iPhone 14 pro and when I share songs via text I can’t see any album art or the artist - it’s just a blue player. I don’t pay $15.99 a...

Alex

Spotify Legend

514 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Updates deleting local files

PlanPremiumCountryUnited KingdomDevice(iPhone 14 pro)Operating System(iOS 16.4.1) My Question or IssueWith each of the last iOS updates, my local files have been wiped, meaning that I have to resync them every time there is an update. When not at hom...

Casual Listener

Plan Premium Country United Kingdom Device (iPhone 14 pro) Operating System (iOS 16.4.1)   My Question or Issue With each of the last iOS updates, my local files have been wiped, meani...

cptjamesmartin

Casual Listener

600 Views

2 replies

0 likes

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Superuser Contribution Lyrics gone

iPhone 14, 16.4.1I’ve had lyrics for a long time, but they’re gone as of today

Visitor

iPhone 14, 16.4.1 I’ve had lyrics for a long time, but they’re gone as of today

Alex

Spotify Legend

700 Views

1 replies

1 likes

  • 700 Views
  • 1 replies
  • 1 likes

Superuser Contribution Album is repeating only three songs (shuffle not on)

PlanPremiumCountryUnited KingdomDeviceiPhone 11Operating SystemiOS 15.2.1 My Question or IssueI’ve been recently playing an album on repeat and I’ve noticed that after a while it starts only playing three songs from the album. I’ve tried to attach my...

Music Fan

Plan Premium Country United Kingdom Device iPhone 11 Operating System iOS 15.2.1   My Question or Issue I’ve been recently playing an album on repeat and I’ve noticed that after a whil...

Eni

Moderator

4745 Views

14 replies

5 likes

  • 4745 Views
  • 14 replies
  • 5 likes

Superuser Contribution Spotify app on AppleTV wont scroll down past song 100

I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to song 100 I can scroll down no more.I have tried making ...

Casual Listener

I use the Spotify app on AppleTV. It has always worked perfectly. But about a week ago, I can no longer scroll past song 100 in any playlist. My playlist has 219 songs, but once I scroll down to s...

OscarDC

Moderator

785 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify Podcast Autoplauy

Whenever I am listening to a podcast, when it is finished Spotify will play another one automatically. Usually it will pick one of the podcasts I have listened to before. But there is a podcast that I listened to a few times but don’t want to listen ...

Newbie

Whenever I am listening to a podcast, when it is finished Spotify will play another one automatically. Usually it will pick one of the podcasts I have listened to before.  But there is a podcas...

Alex

Spotify Legend

513 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Rewind / Fast Forward Issue in Car

Free/Premium - PremiumCountry - UK Device - iPhone 8 PlusOperating System - iOS 13.2 My Question or Issue Hi all, Apologies if this query has already been raised and answered, but I couldn't find anything on the Forum. I regularly listen to Spotify i...

Newbie

  Free/Premium - Premium Country - UK   Device - iPhone 8 Plus Operating System - iOS 13.2   My Question or Issue   Hi all,   Apologies if this query has already b...

MattSuda

Spotify Star

9718 Views

10 replies

6 likes

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  • 10 replies
  • 6 likes

Superuser Contribution Downloading playlists to Apple Watch Issue

PlanPremiumCountryTurkeyDeviceiPhone 11 Apple Watch Series 7 Operating SystemiOS 16.4.1watchOS 9.4My Question or IssueI try download playlists to my Apple Watch but some spesific songs don’t get downloaded. I connected to Apple Support, they made me ...

Newbie

Plan Premium Country Turkey Device iPhone 11  Apple Watch Series 7  Operating System iOS 16.4.1 watchOS 9.4 My Question or Issue I try download playlists to my Apple Watch but so...

AlejaR

Moderator

736 Views

1 replies

0 likes

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Solved!!Superuser Contribution Hello ! I've had an extremely annoying problem on the iOS app for several

months. Indeed, the application automatically selects the "Smart Shuffle" playback, even if I unselect it, it systematically reappears when I quit and reopen my "my liked tracks" playlist (or if I quit the application). The problem does not seem seri...

Regular

months. Indeed, the application automatically selects the "Smart Shuffle" playback, even if I unselect it, it systematically reappears when I quit and reopen my "my liked tracks" playlist (or if I qu...

OscarDC

Moderator

917 Views

5 replies

0 likes

  • 917 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I can play a song of my Apple Watch but not my iPhone

I have a bunch of local songs on my IPhone and they all worked until yesterday. If I go to the local files folder song works. But in any playlist it’s grayed out on the iPhone. However on my watch in the same playlist I can click the song and it work...

Casual Listener

I have a bunch of local songs on my IPhone and they all worked until yesterday. If I go to the local files folder song works. But in any playlist it’s grayed out on the iPhone. However on my watch in...

Edennis

Casual Listener

1258 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution How can I stop the Spotify App from taking audio priority?

Whenever I open or switch to the Spotify app on my iPhone it stops any audio/music that I am playing from another app. I can’t find any setting in my phone or the apps that controls this. Its really annoying. Some background: I listen to my NPR stati...

Visitor

Whenever I open or switch to the Spotify app on my iPhone it stops any audio/music that I am playing from another app. I can’t find any setting in my phone or the apps that controls this. Its really ...

AlejaR

Moderator

3591 Views

1 replies

1 likes

  • 3591 Views
  • 1 replies
  • 1 likes

No more playlist sorting on mobile?

Device(iPhone 13, iOS 15.4) My Question or Issue Has the new Spotify update completely done away with playlist sorting? I have playlists that are hundreds of songs long and can’t sort by recently added anymore, as the search bar and ‘…’ tab at the to...

Visitor

  Device (iPhone 13, iOS 15.4)   My Question or Issue   Has the new Spotify update completely done away with playlist sorting? I have playlists that are hundreds of songs long an...

Nikkiwill302

Casual Listener

1070 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Ads on primium while listening to music and playlists (NOT A PODCAST ISSUE)

Premium planiPhone 7Multiple ads every few songsUSAFor example - listening to Beatles playlist, every several songs, multiple ads!

Newbie

Premium plan iPhone 7 Multiple ads every few songs USA For example - listening to Beatles playlist, every several songs, multiple ads!  

AlejaR

Moderator

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my app switches to songs that were last played in the duet account

My wife and i have a duet account. she is logged into hers and i am logged into mine. however, many times when i try to play through my account on my phone, it will switch to whatever she last played on hers. I kept on switching to the song i wanted ...

Casual Listener

My wife and i have a duet account. she is logged into hers and i am logged into mine. however, many times when i try to play through my account on my phone, it will switch to whatever she last play...

AlejaR

Moderator

639 Views

3 replies

0 likes

  • 639 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently changed plan type now songs are gone

I’ve recently changed from family to duo plan however now my long library of songs is gone. Any reason why or way to fix this?

Visitor

I’ve recently changed from family to duo plan however now my long library of songs is gone. Any reason why or way to fix this?

Dian

Spotify Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes