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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36530 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101801 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430547 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298694 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The option is there but pressing it does nothing.
The option is there but pressing it does nothing.
Moderator
58 Views
3 replies
0 likes
Hi,For the past several days my Spotify account cannot download podcast episodes on iOS.Downloads keep spinning indefinitely and never start.Because of this, the option “Add to Your Episodes” disappears and episodes are not saved. I tested Wi-Fi and ...
Hi, For the past several days my Spotify account cannot download podcast episodes on iOS. Downloads keep spinning indefinitely and never start. Because of this, the option “Add to Your Episodes” d...
Newbie
1566 Views
2 replies
0 likes
PlanPremiumCountryNorwayDeviceiPhone 17Operating SystemiOS 26.5 My Question or IssueSpotify goes online while in offline mode after closing and reopening the app. Main issue is that it updates my mixes/playlists to include non downloaded songs(dont h...
Plan Premium Country Norway Device iPhone 17 Operating System iOS 26.5 My Question or Issue Spotify goes online while in offline mode after closing and reopening the app. Main issue ...
Moderator
414 Views
9 replies
0 likes
PlanPremium CountryNZDeviceiPad Operating SystemiOS My Question or IssueSince you forced me to update under threat of losing my account it constantly freezes. The music keeps playing but I can’t do anything on the screen. It’s frozen. I deleted the a...
Plan Premium Country NZ Device iPad Operating System iOS My Question or Issue Since you forced me to update under threat of losing my account it constantly freezes....
17 Views
0 replies
0 likes
Hi, i am having an issue on my Apple Watch Ultra 2 where playslists that are on shuffle are stopping 1 or 2 songs in. It has only just started happening in the last week.Is anyone else having a similar issue? PlanPremiumCountryAustraliaDeviceApple Wa...
Hi, i am having an issue on my Apple Watch Ultra 2 where playslists that are on shuffle are stopping 1 or 2 songs in. It has only just started happening in the last week. Is anyone else having a sim...
Casual Listener
2906 Views
18 replies
2 likes
PlanPremiumDeviceApple Watch Ultra 2 with cellular for streamingOperating SystemWatchOS 26.0.2 My Question or IssueI turn on my Apple watch. I open Spotify. It first connects to my iPhone spotify. I change to the Apple Watch. I play music. Everything...
Plan Premium Device Apple Watch Ultra 2 with cellular for streaming Operating System WatchOS 26.0.2 My Question or Issue I turn on my Apple watch. I open Spotify. It first co...
Casual Listener
4778 Views
21 replies
0 likes
I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to update iOS past this version and the app is up to date. Please e...
I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to...
Spotify Star
21 Views
1 replies
0 likes
Spotify Family / Premium (10+ years)Devices & OSiPhone 17 Pro — iOS 26.2 (new device)iPad Air 11" (M2) — iOS 26.2Windows 10 desktop PCI've looked at every chat I can find on this from 2010 to 12/2025, the Accounts Login Issues FAQ, and bunch of 3rd p...
Spotify Family / Premium (10+ years) Devices & OS iPhone 17 Pro — iOS 26.2 (new device) iPad Air 11" (M2) — iOS 26.2 Windows 10 desktop PC I've looked at every chat I can find on this from...
Moderator
3155 Views
11 replies
1 likes
PlanPremiumCountryUKDeviceiPhone 15Pro Max, HP LaptopOperating SystemiOs 26.5 Windows 11 My Question or IssueSpotify Desktop displays all of my Amazon Echo speakers and i can play to them iPhone, I cannot see the same speakers i do on my Laptop, I ha...
Plan Premium Country UK Device iPhone 15Pro Max, HP Laptop Operating System iOs 26.5 Windows 11 My Question or Issue Spotify Desktop displays all of my Amazon Echo speakers and i can...
Moderator
81 Views
6 replies
0 likes
How do I permanently disable AI DJ? It takes up the complete middle of of my home page and there is no option to hide or remove it, though I read online you can disable it. I’ve been unable to hide it as I’d never use or need such a thing. It is now ...
How do I permanently disable AI DJ? It takes up the complete middle of of my home page and there is no option to hide or remove it, though I read online you can disable it. I’ve been unab...
Newbie
1033 Views
3 replies
3 likes
I have an apple watch SE, all IOS versions are up to date (watch and phone). If I download a playlist, spotify refuses to play it through my watch (as a device) unless the watch is 1. Connected to my WiFi, and 2. Disconnected from my phone. This comp...
I have an apple watch SE, all IOS versions are up to date (watch and phone). If I download a playlist, spotify refuses to play it through my watch (as a device) unless the watch is 1. Connected to my...
Newbie
36314 Views
63 replies
19 likes
PlanPremiumCountryUnited States - NYCDeviceIphone 13 proOperating SystemiOS 16.2My Question or IssueI have my spotify EQ enabled all the time and im noticing that the treble or more specifically the 15 kHZ and 2.4kHZ part wont enable automatically. I...
Plan Premium Country United States - NYC Device Iphone 13 pro Operating System iOS 16.2 My Question or Issue I have my spotify EQ enabled all the time and im noticing that the treble...
Music Fan
1945 Views
20 replies
0 likes
PlanPremiumCountryUSADeviceiPad Pro 13 Inch M5 (1 terabyte edition)Operating SystemiPadOS 26.5My Question or IssueIf I listen to a podcast episode on my Samsung Galaxy S24 Ultra, it correctly marks it as played there, but on the iPad, it shows up as ...
Plan Premium Country USA Device iPad Pro 13 Inch M5 (1 terabyte edition) Operating System iPadOS 26.5 My Question or Issue If I listen to a podcast episode on my Samsung Galaxy S24 Ultra, it...
Moderator
160 Views
1 replies
0 likes
Plan Free/Premium Country Finland Device iPhone 15 Plus and iPhone 14 Plus Operating System iOS 18.6.2 My Question or Issue So when using spotify in the car (2015 Opel Corsa with intellilink R3.0) and having the spotify open on the screen, the sound ...
Plan Free/Premium Country Finland Device iPhone 15 Plus and iPhone 14 Plus Operating System iOS 18.6.2 My Question or Issue So when using spotify in the car (2015 Opel Cors...
Moderator
1083 Views
4 replies
0 likes
Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days. It’s where the Home / Search / Library / Create lives in its...
Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days...
Newbie
3188 Views
21 replies
15 likes
Hey folks, We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV. The relevant team is aware of this and they are currently looking into it. If you're expe...
Hey folks, We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV. The releva...
Casual Listener
13308 Views
58 replies
20 likes
I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be playing fine, then will cut out for several seconds,...
I have an iPhone 13 Pro Max with the most up to date operating system. Since purchasing the phone a year ago I have had chronic connectivity issues with multiple Bluetooth devices. The song will be p...
Visitor
12007 Views
11 replies
0 likes
Hope someone can help here,I can no longer control playback on my Apple Watch (Series 3, WatchOS 8.8.1 - up to date) using my bluetooth headsets. I have a pair of Sony WH-1000XM3 and a pair of Anker Soundcore A1. I can only use the controls on the he...
Hope someone can help here, I can no longer control playback on my Apple Watch (Series 3, WatchOS 8.8.1 - up to date) using my bluetooth headsets. I have a pair of Sony WH-1000XM3 and a pair of An...
Newbie
846 Views
1 replies
0 likes
Operating SystemiPad(7), 26.4.2My Question or IssueGUI on my iPad has chaged without any reconfiguration from my site. It’s much worse than the previous one, how do I change it back?Thanks, Michal
Operating System iPad(7), 26.4.2 My Question or Issue GUI on my iPad has chaged without any reconfiguration from my site. It’s much worse than the previous one, how do I change it back? Tha...
Casual Listener
213 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 14Operating SystemiOS 16.4.1 My Question or IssueWhen playing from a playlist, the audio dips out in the last second of the song. It cuts off then fades in very quickly. Sounds almost like a sidechain if th...
Plan Premium Country United States Device iPhone 14 Operating System iOS 16.4.1 My Question or Issue When playing from a playlist, the audio dips out in the last second of the song. ...
Music Fan
24691 Views
60 replies
17 likes
