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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243845 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
127827 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
453234 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308548 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanStudentCountryNew ZealandDeviceIPhone 14Operating Systemios 26.6.1 My Question or IssueCrossfade isn’t working properly. It’s set for 12 seconds but it doesn’t crossfade at all the song just plays to the end then goes to the next one and then I j...
Plan Student Country New Zealand Device IPhone 14 Operating System ios 26.6.1 My Question or Issue Crossfade isn’t working properly. It’s set for 12 seconds but it doesn’t crossfade ...
Moderator
62 Views
5 replies
0 likes
PlanPremiumDeviceApple Watch Ultra 2 with cellular for streamingOperating SystemWatchOS 26.0.2 My Question or IssueI turn on my Apple watch. I open Spotify. It first connects to my iPhone spotify. I change to the Apple Watch. I play music. Everything...
Plan Premium Device Apple Watch Ultra 2 with cellular for streaming Operating System WatchOS 26.0.2 My Question or Issue I turn on my Apple watch. I open Spotify. It first co...
Casual Listener
6788 Views
29 replies
0 likes
PlanPremium CountryUKDevice(iPhone 12 mini)Operating System(iOS 17) My Question or IssueMusic keeps lowering from full volume to very quiet when opening my phone. But volume says it is full. I have tried switching off equaliser, resetting, uninstalli...
Plan Premium Country UK Device (iPhone 12 mini) Operating System (iOS 17) My Question or Issue Music keeps lowering from full volume to very quiet when opening my phone...
Newbie
164581 Views
36 replies
1 likes
PlanPremiumCountrySingaporeDeviceiPhone 12Operating SystemiOS 17 My Question or IssueEver since this morning, it seems that whenever I play a song I have not downloaded on my device, it would not show up under the Recents tab. My listening is reflect...
Plan Premium Country Singapore Device iPhone 12 Operating System iOS 17 My Question or Issue Ever since this morning, it seems that whenever I play a song I have not downloaded on my...
Moderator
117 Views
1 replies
0 likes
How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you don't click on them. Even if you turn off canvas they...
How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you do...
Moderator
3687 Views
9 replies
4 likes
Using Premium (9.1.72.1896) on iPhone 17 Pro in UK. IOS 26.6 My Question or Issuewhen I go to Your Library I see the playlist/podcast/Album/Audiobook bubbles but I no longer see the DOWNLOADED bubble. I know by going into airplane mode I have downloa...
Using Premium (9.1.72.1896) on iPhone 17 Pro in UK. IOS 26.6 My Question or Issue when I go to Your Library I see the playlist/podcast/Album/Audiobook bubbles but I no longer see the DOWNLO...
Music Fan
124 Views
4 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiphone 16 My Question or IssueToday I went to start listening to my music on spotify and I’m finding it skips repeatedly by ten seconds. This happens even when the music is paused. I have tried signing out of eve...
Plan Premium Country United Kingdom Device iphone 16 My Question or Issue Today I went to start listening to my music on spotify and I’m finding it skips repeatedly by ten seco...
Moderator
37 Views
1 replies
0 likes
Plan:PremiumCountry:UK Device:iPhone 11Operating System:iOS 14.4, Spotify version 8.6.4.1247 My Question or Issue:I’m trying to delete my cache as my Spotify keeps crashing and need to do a clean reinstall. When I go into Spotify’s settings on my pho...
Plan: Premium Country: UK Device: iPhone 11 Operating System: iOS 14.4, Spotify version 8.6.4.1247 My Question or Issue: I’m trying to delete my cache as my Spotify keep...
Visitor
15883 Views
13 replies
0 likes
PlanPremiumCountryCanada DeviceiPhone 13Operating SystemiOS 17, iOS 18, iOS 26 My Question or IssueMy phone connects to my car via Bluetooth (not CarPlay), and when I connect Spotify the first song will display track info, but it does not update and ...
Plan Premium Country Canada Device iPhone 13 Operating System iOS 17, iOS 18, iOS 26 My Question or Issue My phone connects to my car via Bluetooth (not CarPlay), and when I ...
Moderator
268 Views
9 replies
0 likes
PlanPremiumCountryKSADeviceiPhone 17 ProOperating SystemiOS My Question or IssueI’m in KSA, and my Spotify account still doesn’t have the new Listening Activity and Messaging features. Please make them available in KSA as it would be great if users i...
Plan Premium Country KSA Device iPhone 17 Pro Operating System iOS My Question or Issue I’m in KSA, and my Spotify account still doesn’t have the new Listening Activity and Mes...
Moderator
75 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 13 miniOperating SystemiOS 26.6 My Question or IssueHelp! I need to play a Spotify playlist off my iPhone for a family member's funeral. But if a phone call comes in, it pauses Spotify. I have my ringer off and DND o...
Plan Premium Country USA Device iPhone 13 mini Operating System iOS 26.6 My Question or Issue Help! I need to play a Spotify playlist off my iPhone for a family member's funera...
Casual Listener
205 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 17, Samsung Galaxy 26Operating SystemiOS 26.6, Android 16 My Question or IssueI convinced my partner to sign up for Spotify Premium so that we could start a jam and listen to the same music while we go running to...
Plan Premium Country Germany Device iPhone 17, Samsung Galaxy 26 Operating System iOS 26.6, Android 16 My Question or Issue I convinced my partner to sign up for Spotify Premium so t...
Moderator
86 Views
1 replies
0 likes
Bonjour, Je rencontre un problème avec mes Stats d’écoute Spotify concernant l’artiste Robins’on et sa chanson « Industriel ». Depuis plusieurs jours, j’écoute cette chanson plusieurs fois par jour. Elle apparaît bien dans mon historique d’écoute, ma...
Bonjour, Je rencontre un problème avec mes Stats d’écoute Spotify concernant l’artiste Robins’on et sa chanson « Industriel ». Depuis plusieurs jours, j’écoute cette chanson plusieurs fois par jo...
Moderator
166 Views
3 replies
0 likes
PlanSpotify DuoCountryUnited StatesDeviceiPhone 17Operating SystemiOS 26.5.2My Question or Issue: Over the last few days since updating to new ios version, I have noticed that my phone becomes very hot while using spotify and the battery drains quick...
Plan Spotify Duo Country United States Device iPhone 17 Operating System iOS 26.5.2 My Question or Issue: Over the last few days since updating to new ios version, I have noticed that my phon...
Casual Listener
983 Views
8 replies
0 likes
PlanPremiumiphone17 pro maxMy Question or IssueWhen there’s a song playing and I touch any search result to play a song, the current songs starts playing from the start, I need to touch the search result song 2 times to play it.
Plan Premium iphone17 pro max My Question or Issue When there’s a song playing and I touch any search result to play a song, the current songs starts playing from the start, I need to touch the s...
Spotify Star
52 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Plan Premium Country United States Device (iPhone 13 Pro Max) Operating System (iOS 18.1.1) My Question or Issue I have a strange issue with my Spotify where it skips when connected ...
Newbie
127827 Views
119 replies
13 likes
PlanPremiumCountryCanadaDeviceiPhone XR, ComputerOperating SystemiOS 12.4.1, Windows 10 My Question or IssueI found a song that was marked “unavailable” and any time I try to play it, it will tell me it is unavailable and “You can still start radio b...
Plan Premium Country Canada Device iPhone XR, Computer Operating System iOS 12.4.1, Windows 10 My Question or Issue I found a song that was marked “unavailable” and any time ...
Newbie
70276 Views
17 replies
0 likes
PlanPremiumOperating System(Iphone 16 running ios 18.4.1vehicle mitsubishi L200 2017My Question or IssueThis issue has been ongoing for maybe 8 months had car for 4/5 years and never used to happen when using spotify via Bluetooth if app is left open...
Plan Premium Operating System (Iphone 16 running ios 18.4.1 vehicle mitsubishi L200 2017 My Question or Issue This issue has been ongoing for maybe 8 months had car for 4/5 y...
Casual Listener
5121 Views
14 replies
2 likes
PlanPremiumCountryUSADevice(iPhone 13 Pro Max)Operating System(iOS 17.2.1) My Question or IssueIt used to be that you could press a button that said “Clear All” at the top right when adding/removing a song in order to remove them from all playlists y...
Plan Premium Country USA Device (iPhone 13 Pro Max) Operating System (iOS 17.2.1) My Question or Issue It used to be that you could press a button that said “Clear All” at the top ri...
Roadie
1692 Views
6 replies
2 likes
I’ve recently started having an issue with Spotify Connect on my iPhone. This appears to have started within the last couple of weeks. Spotify version: 9.1.68Device: iPhonePlayback device: Google Home/Google Home speaker group Issue: When I start Spo...
I’ve recently started having an issue with Spotify Connect on my iPhone. This appears to have started within the last couple of weeks. Spotify version: 9.1.68 Device: iPhone Playback devic...
Moderator
70 Views
1 replies
0 likes
