Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Changing from Family to Premium (Single)

Changing from Family to Premium (Single)

Good evening from Germany,

 

I am currently subscribed to the Family Premium plan (14,99€ in Germany) which I used to share with my now-ex-girlriend. As I obviously don't need multiple accesses anymore, I would like to change my plan to the regular single-access Premium plan (9,99€ in Germany) without losing any of my playlists. I have tried to change the plan at the Account site, but it's only possible to change to Free or Student Premium.

 

Can anybody help me?

 

Thank you!

 

Br,

Marc

 

 

Reply
5 Replies

Hello @Marc1990 and welcome to Spotify Community! 🙂

If you are the plan owner, than you will need to cancel and return to Free before re-subscribing to regular Premium. If you use your same account details when you subscribe again, all your playlists and Library should still be there. 
There's a great Spotify Answer located here that addresses common questions around the Family plan. I hope it helps you and have an awesome day! 🙂

Hey @Marc1990,

 

Just to add to what @Bethany_Dawn said. If you're a subaccount in the Family plan, then you can only cancel and then upgrade again to a new subscription. 

 

If you however are the plan owner, you should get more options, one of which is to revert back to regular Premium:

  1. Log in to your subscription page
  2. Select CHANGE OR CANCEL.
  3. Here you can either choose to switch to another type of paid subscription such as standard Premium or Premium for Students, or return to the free Spotify service.

If the above doesn't work, open your account page in an incognito window instead. Either way, you will keep your playlists, saved music, followers, and settings, as long as you use the same login. No worries there. 

 

Let us know how it goes 🙂

I'm a sub account on my mums family plan. She wants to cancel so how do I go about resubscribing without losing my playlists?

What do i have to do if i‘m not the owner and just want to get my account out of the family account?

Hey @Blinto1,


Thanks for reaching out!

You can leave a Family plan by canceling your subscription through your Spotify Account page.
You can also contact the plan manager and let them know you wish to leave the plan 🙂
As an admin account, they'll be able to sort this out for you!
 

Let us know if any further questions arise in the meantime. Cheers! 

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Type a product name

Did you find this article helpful?