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Suddenly my profile name changed

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Suddenly my profile name changed

All of a sudden my Profile Name (not username) changed.

 

I initially signed up via Facebook, so my profile name was my full name/Facebook account name. I went to my profile a few minutes ago, and my profile name is now the same as my username (the random numbers when signing up to Facebook is my/your username).

 

Edit: It seems when you turn off "Facebook data" under Privacy settings on your account page, they will stop processing your Facebook name. I enabled it again, but my name does not appear to come back. It would be nice to have that back, or, even better, have the option to change it......

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Marked as solution

Hey @SergioDavid,

 

I figured out it was due to me removing my Facebook data from my account and has been fixed by another member of the Spotify team.

 

Thank you for your reply.

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2 Replies

Hey @noahspotify, welcome to the Community!

 

Sorry to hear you're having trouble with this. We'll definitely be able to help out though.

 

Does logging out and back into your device make a difference with being able to see your Facebook name?

 

Also, does the issue persist if you log into a different device?

 

Let us know how it goes.

Marked as solution

Hey @SergioDavid,

 

I figured out it was due to me removing my Facebook data from my account and has been fixed by another member of the Spotify team.

 

Thank you for your reply.

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