Announcements

Why is 2FA still not a thing in 2020?!

Reply

Why is 2FA still not a thing in 2020?!

Visitor

So I had to change my unique password for Spotify the fourth time since I decided to buy the premium and I'm really annoyed with the way hacked accounts/paying customers are treated with the lack of safty of their accounts which people put their credit card information into.

My big question is: Why in the blue heavens is 2FA for Spotify still not a thing in 2020?!

I know that I'm not the only one wondering why it isn't implemented by now.
Like I said I had to change it the fourth time now. Every password I had for Spotify I created for just Spotify alone and I keep getting those Low-Fi songs in my Recently played listed.
But why? I'm a Rap & Hip Hop listener!
Why would I listen to that if it's not for me. I don't know the bands/producers, I'm not into that genre of music and I don't want it anything to do with it.

I know for a fact that I don't got on those songs by accident or whatever reason you could pull out. I ALWAYS listen to the songs I favorited, so it would be impossible to get to that music in the first place.

So what does that mean? Well I have to assume someone got into my account right? I've checked that no other devices are connected aside from my PC and phone and forcefully disconnected any devices multiple times, but it keeps showing me those songs after a while, then I change my password, it stays away and then it those songs show up again.

I'm absolutely annoyed that there is nothing I can do to secure my premium account, which I pay for, other then changing my password.
Since when is it the job of the customer to make sure their accounts are safe and do the nessesary precautions to somehow fight an invisible bad guy which maybe got your information already and you can't do nothing else then change your password again?
It isn't and especially it shouldn't.
There is 2FA for everything right now and for a good reason. You guys would be a lot less "busy" with hacked accounts if you implemented a secure system for 2FA. But why bother right?

I'm fully aware that this might be fully ignored or some dumb "automatic-reply-bot" answer getting posted. Trust me I saw the post on here from 2015 where the people from Spotify replied in 2017.

If I get a responds back I hope it's a solid one because if I see that it basically contains the meaning that 2FA can't be implemented right now then I'm **bleep** and cancel my premium that day or even sooner, depending on how long a reply is gonna take.

Not gonna lie, I like Spotify but the lack of security and reading about countless people getting their account hacked or credit card information messed with is not gonna keep me here until 2021 if this keeps getting ignored.
Account safety should be one big priority for a subscription service, especially with all the hackers around the world attacking governments, news stations, websites and whatever else. Do we really need another Playstation Network hacker attack to prove that this is no laughing matter in 2020?

So my final words here before a TL:DR is gonna be:
Please get your head in the game and catch up with your account security flaws because there are enough accounts hacked already.

Edit before posting: putting 2FA in the labels is not available here? Are you kidding?! (Screenshot attached)


TL:DR - 2FA still not implemented, getting random songs in Recently played list, 2FA being everywhere except here, and nothing you can do about people in your account, which you pay for and have no security over, other then changing your password. Also being aware that this might be ignored and that I don't want to see a reply saying 2FA can't be implemented right now.

New Message - The Spotify Community.png
18 Replies

Re: Why is 2FA still not a thing in 2020?!

Roadie

Spotify says it's under consideration.

 

For how long? Who knows. 🤣

Re: Why is 2FA still not a thing in 2020?!

Newbie
Spoiler
One of the largest online streaming music companies on the planet, still not providing the bare minimum of security. Unbelievable and lazy. If their excuse is that it is too complex to enable as Spotify runs on so many platforms, then they should at least provide it as an option. It should be a pre-requisite that if a company holds your financial information they should have to provide 2FA. 

Re: Why is 2FA still not a thing in 2020?!

user-removed
Not applicable

I've seen a number of arguments about it being too much work to deal with 2FA on every log in. I can only guess that that is why 2FA is still "Under Consideration" after 5 years, but that argument is completely nullified if Spotify just makes the extra account security optional (e.g. Discord, Steam, Epic Games Store)

Re: Why is 2FA still not a thing in 2020?!

Regular
I don’t know why we have to see this security lack in 2020, it is **bleep**ing incredible...

Re: Why is 2FA still not a thing in 2020?!

Casual Listener

I've had to change my password twice in the last two months because there has been logins from Brazil. I'm from the UK. I've been a member for almost 10years now and this is making me want to look into other platforms. Please compliment 2FA

Re: Why is 2FA still not a thing in 2020?!

Casual Listener

Exactly! Why don't Spotify have 2FA? I've people going into my account to play their own music so they can earn money from it and it's ridiculous. Absolutely ridiculous. Spotify better get their heads up, else I'll move to Apple Music.

Re: Why is 2FA still not a thing in 2020?!

Casual Listener

Totally agree. Every basic app has 2FA these days. You're the global music streaming market leader, whats the hold-up Spotify? Whats the motive for not enabling it so far? Better Spotify usage stats? I have been using Spotify for years and love it, but will move to a different service if my account gets logged into by a stranger again.

 

Please enable 2FA to increase security ASAP. A overview of 'trusted/known' devices would also be a great addition imo. Thanks.

Re: Why is 2FA still not a thing in 2020?!

Visitor
I absolutely agree. The fact that this post hasn't gotten any more attention or at least a comment from an actual Spotify employee is saying quite a lot. Especially because it was written with great care and detail. Someone actually spent the time giving you feedback Spotify. Please Acknowledge that.

Re: Why is 2FA still not a thing in 2020?!

Moderator
Moderator

Hey everyone,

Thanks for sharing you're feedback and concerns.

We want to reassure you that we've passed them on to the right folks and that the security of your accounts remains our top priority. The development team is constantly looking into new ways to increase the protection of our users and two-factor authentication is one of the mechanisms under consideration.

We recommend that you head over to the idea that requests the introduction of this features and +VOTE for it. We'll inform on any developments there, as soon as there are any. So make sure to subscribe, if you haven't already. 

 

In the meantime it's a good idea to check up on our tips on how to secure you're account in this Support article.

Hope you find this useful. Keep us posted if you have any questions.

 

Have a nice day!

MihailModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards
SUGGESTED POSTS