Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Not sure what to do, i've changed my password via the neccessary steps 3 times now and it still says my password is incorrect. Any help would be great!
Hello, I have been using Spotify without any issue. However ever since today, I was logged out of all my accounts on all my devices and when I try to sign back in, I use my username/password and then it begins to log me in, like I can see the playlis...
The message after i put my credentials in the sign in says the servers are unavailable(error 404).they have said this for the past 2 days trying to sign in on my laptop on the app and today I tried to sign in on my new phone and says the servers are ...
Although there is an option to do so (see screen below), I cannot seem to remove my profile picture. Whenever I go to my profile and click on Change > Remove, the pic does seem to get removed/reverted to the default pic at first. But it doesnt actual...
wellocome to facebook wellocome to facebook wellocome to facebook wellocome to facebook wellocome to facebook wellocome to facebook wellocome to facebook wellocome to facebook wellocome to facebook wellocome to facebook wellocome to facebook wellocom...
facebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfacebookfa...
facebook login to welcoomfacebook login to welcoomfacebook login to welcoomfacebook login to welcoomfacebook login to welcoom
While on a weekend trip, an offer showed up on my Spotify account to pay an annual $99 fee, which would include two free months. I couldn't check it our at the time and now I can't figure out how to take advantage of this offer. I've explored all of ...
I already had a free account with Spotify but just purchased a family premium account. I received my invitation and accepted it and it said that I would be able to click on the redeem token or something like that but there is nothing in the email tha...
Trying to login Spotify through preloaded app on Onkyo amp just won't accept details! Any ideas?
My account has been disabled. How do i fix it?
I have paid for Nov and Dec via iphone iTunes, but I could not get the music successfully since Nov. Could you help me to check and clarify why i still paid but no access for your music. Thanks.
Buenas tardes, me pueden Decir Como Cambira el nombre de usuario de la Cuenta Spotify?Si abro Una cuenta nueva con mi correo me Dices Que Estoy Registrado y no me deja registrarme y TAMPOCO me deja dar de baja La Cuenta y volver a abrir otra Unidad O...
For years, I have been a customer with you, together with my family. Now you've downgraded all family members to Free due to a missing address verification. According to your last email, we would have had 7 days to make this verification, after 4 day...
Just two months ago I had made a post on this same issue (Forum thread here), and it has already returned. Keeping it shorter than what I typed out in the previous thread, this is an issue where other devices are able to connect to my spotify account...
hi I have a different Account, I have forgotten the password and even the email I used for that account along with the email password. I need to get onto the account to cancel my subscription as I don’t use that account anymore. PLEASE HELP!
Hi, recently I've found out that someone was streaming on my account. When I noticed this, I've used the "sign out everywhere" option and changed the login credentials for my Facebook account (as I use this for my Spotify login). However, today I not...
Hi, I would to ask if it is possible to make the spotify Family subscription with annual payment.Salve, vorrei chiedere se è possibile effettuare il pagamento dell'abbonamento spotify Family con pagamento annuale.Se possibile rispondete in italiano.
I want to open up a new Spotify account but after I finish filling all the details and press "finish" the page just keeps loading and nothing happens. what can I do? I have to create the account today because I wont be able to open an account in the ...
Spotify is charging me 149sek this month but the cost for premium is 99sek. I always paid 99sek before.Why is this?And if its a mistake I need a refund.