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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1389 Views
  • 0 replies
  • 7 likes
  • Security
  • 1389 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444782 Views
  • 970 replies
  • 108 likes
  • Account
  • 444782 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198486 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198486 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107980 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107980 Views
  • 70 replies
  • 11 likes

Someone else using my account

Hi, I am having a reoccuring issue where somebody else's Spotify activity is being associated with my account. My occunt is linked to Facebook and I discovered it when I saw that posts were being made to my profile about listening to music that I nev...

  • Casual Listener
  • Hi,   I am having a reoccuring issue where somebody else's Spotify activity is being associated with my account. My occunt is linked to Facebook and I discovered it when I saw that posts were ...
  • Jodiestanden150
  • Newbie
  • 1296 Views
  • 8 replies
  • 3 likes
  • Premium
  • 1296 Views
  • 8 replies
  • 3 likes

Account doesn't have 2FA or Security settings? Why not?

Trying to set up 2FA on my account, but when I go to the account page, there is no "Security" menu option on the left. This is strange because that menu option is how you set up 2FA according to my web searches. Why wouldn't my account have this opti...

  • Visitor
  • Trying to set up 2FA on my account, but when I go to the account page, there is no "Security" menu option on the left. This is strange because that menu option is how you set up 2FA according to my w...
  • Maxim
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify has blocked my ip address

Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: ForbiddenYour client does not have permission to get URL / from t...

  • Casual Listener
  • Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: Forbidden You...
  • Synthoid_Sounds
  • Casual Listener
  • 3064 Views
  • 10 replies
  • 0 likes
  • 3064 Views
  • 10 replies
  • 0 likes

Superuser Contribution How to pay for another year of premium with Google Play?

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI read you can now pay for premium with Google Play. I usually buy a $100 gift card and pay for a year. I have $200 credit on Goo...

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I read you can now pay for premium with Google P...
  • 8barbies
  • Regular
  • 5747 Views
  • 14 replies
  • 1 likes
  • Account
    Premium
  • 5747 Views
  • 14 replies
  • 1 likes

Superuser Contribution Spotify premium not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Each time I try to add a family member to my Spotify premium it does not allow it. I pay the...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Joan
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • Premium
  • 205 Views
  • 1 replies
  • 0 likes

ayuda

no puedo recuperar , ya que sale contraseña incorrecta y no me llega el correo de recuperacion

  • Visitor
  • no puedo recuperar , ya que sale contraseña incorrecta y no me llega el correo de recuperacion
  • Prague
  • Spotify Star
  • 733 Views
  • 1 replies
  • 1 likes
  • 733 Views
  • 1 replies
  • 1 likes

Solved!! Changing the phone number on my account

PlanFamily Premium My Question or IssueSo, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly service. I have tried another music app before and can't use it, t...

  • Regular
  • Plan Family Premium   My Question or Issue So, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly se...
  • meloon111
  • Regular
  • 3031 Views
  • 9 replies
  • 0 likes
  • Account
  • 3031 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify is only playing random jazz songs when I try to play an album or song

PlanPremiumCountryUnited States DeviceMacBook Air (M1, 2020)iPhone SE 3rd generationOperating SystemmacOS 11.7iOS latest My Question or IssueI'm experiencing the most bizarre bug with Spotify where it only plays jazz tunes, it's kind of hilarious. Wh...

  • Casual Listener
  •   Plan Premium Country United States   Device MacBook Air (M1, 2020) iPhone SE 3rd generation Operating System macOS 11.7 iOS latest   My Question or Issue I'm experie...
  • Alex
  • Spotify Legend
  • 693 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 693 Views
  • 3 replies
  • 0 likes

Superuser Contribution Monthly payment failed

Hi there. For some reason i had no money on my card when my Spotify Permium was up renewal. There is money there now and has been there for several days. Spotify states that they will try the payment again in a few days. But nothing is happening. And...

  • Casual Listener
  • Hi there.   For some reason i had no money on my card when my Spotify Permium was up renewal.   There is money there now and has been there for several days.   Spotify states tha...
  • Maxim
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution error de pago

Plansuscripción mensual duoCountrycolombiaDevice(iPhone Xr)problemaBuenas tardes, lo que pasa es que hice un pago de una suscripción mensual duo hace una semana, el 6 de mayo.y puse para que me debitaran con la tarjeta, yo lo pagué hace una semana y ...

  • Casual Listener
  •   Plan suscripción mensual duo Country colombia Device (iPhone Xr) problema Buenas tardes, lo que pasa es que hice un pago de una suscripción mensual duo hace una semana, el 6 de mayo. ...
  • Alex
  • Spotify Legend
  • 186 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 186 Views
  • 2 replies
  • 0 likes

Old account

Good evening!I have a premium under an account but it is no longer a valid email. I want to stop being charged for the premium because I can no longer access that account. United StatesDeviceIPhone 13 Pro MaxOperating SystemIOS 16 My Question or Issu...

  • Visitor
  • Good evening! I have a premium under an account but it is no longer a valid email. I want to stop being charged for the premium because I can no longer access that account.  Uni...
  • Prague
  • Spotify Star
  • 179 Views
  • 1 replies
  • 1 likes
  • Login
    Subscription
  • 179 Views
  • 1 replies
  • 1 likes

Solved!! Giftcard

Hi there! I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!? How to fix this issue?

  • Casual Listener
  • Hi there!   I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!?   How to fix this issue?    
  • BabyEcho0_YT
  • Roadie
  • 810 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 810 Views
  • 2 replies
  • 0 likes

Superuser Contribution CANT SEND PIN

Im trying to avail Php 150/3 months subscription but i cant receive a pin because send pin is not working. I think this is maybe because earlier it worked and i used the pin but i didn't realize i didn'y have any balance left, so purchase was unsucce...

  • Visitor
  • Im trying to avail Php 150/3 months subscription but i cant receive a pin because send pin is not working. I think this is maybe because earlier it worked and i used the pin but i didn't realize i di...
  • Lyubka
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 207 Views
  • 1 replies
  • 0 likes

Logged out cant log back in

PlanFamily planCountryUnited States Device(iPhone, Desktop)Operating System(Windows, iOS 16) My Question or IssueI was recently logged out of my Spotify account https://open.spotify.com/user/jokingjill23?si=6b04b852b539408eIt was under a family plan ...

  • Casual Listener
  •   Plan Family plan Country United States  Device (iPhone, Desktop) Operating System (Windows, iOS 16)   My Question or Issue I was recently logged out of my Spotify account ...
  • Maxim
  • Spotify Star
  • 592 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 592 Views
  • 3 replies
  • 0 likes

Superuser Contribution On a trip in Greece, bought Spotify premium for the trip, not working

PlanPremiumCountryAccount from USA, in Greece rnDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Good morning! I’m on a service trip to Greece and I thought that it would be a good idea to have Spotify Premium for the trip. Before I left, I ...

  • Newbie
  • Plan Premium Country Account from USA, in Greece rn Device iPhone 7 Operating System iOS 12   My Question or Issue  Good morning! I’m on a service trip to Greece and I thought tha...
  • Vasil
  • Moderator
  • 1650 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1650 Views
  • 4 replies
  • 0 likes

Solved!! Fel e-post och glömt lösenord!!!

PlanFree/PremiumCountry SwedenDeviceiPhone SEOperating System My Question or Issue Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad för mitt Spotify Premium-konto. Promblemet är att jag råkade ange fel (ogilitig) emailaddre...

  • Casual Listener
  • Plan Free/Premium Country  Sweden Device iPhone SE Operating System     My Question or Issue  Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad...
  • Alicejjjk
  • Visitor
  • 4534 Views
  • 3 replies
  • 0 likes
  • Account
  • 4534 Views
  • 3 replies
  • 0 likes

Solved!! 2 accounts sharing one device ?

PlanFreeCountry uk DeviceLenovo tabletOperating System Android 11 My Question or Issue. Does the app allow 2 Spotify (free ) account holders to share the same device to consecutively listen to music on their own individual account, i.e can account lo...

  • Newbie
  • Plan Free Country uk   Device Lenovo tablet Operating System  Android 11   My Question or Issue.  Does the app allow  2  Spotify (free ) account holders  ...
  • AdamDamon
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 501 Views
  • 1 replies
  • 0 likes

Follower count discrepancy

Big difference between follower count in artist profile and public profile. Why is this?

  • Music Fan
  •   Big difference between follower count in artist profile and public profile. Why is this?
  • Maxim
  • Spotify Star
  • 1067 Views
  • 7 replies
  • 0 likes
  • Account
  • 1067 Views
  • 7 replies
  • 0 likes