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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • justindt
  • Casual Listener
  • 280679 Views
  • 824 replies
  • 84 likes
  • Account
  • 280679 Views
  • 824 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133512 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133512 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75750 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75750 Views
  • 63 replies
  • 8 likes

Superuser Contribution Question Regarding Artist Stats in New Mixes

Hello,There's no much information out there regarding following your stats when you track is played in the new Genre/Mixes. Are those counted as algorithmic plays? There's really no telling since those playlists are not mentioned in the stats. Or do ...

  • Roadie
  • Hello, There's no much information out there regarding following your stats when you track is played in the new Genre/Mixes. Are those counted as algorithmic plays? There's really no telling since t...
  • CarlosE
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 286 Views
  • 1 replies
  • 0 likes

IP Adresses and Ports for Firewalls.!?

Morning All,Can you please provide a list of IP addresses and Ports that are required for Firewall rules so Spotify can connect from within a Domain environment.It would be an idea to actually publicize this information on the Support pages.thanksAnd...

  • Visitor
  • Morning All, Can you please provide a list of IP addresses and Ports that are required for Firewall rules so Spotify can connect from within a Domain environment. It would be an idea to actually pu...
  • Mudderkage
  • Casual Listener
  • 8863 Views
  • 4 replies
  • 0 likes
  • Login
    Security
  • 8863 Views
  • 4 replies
  • 0 likes

Superuser Contribution Closing my account doesn't work

PlanFreeCountryGermanyDeviceHP 240 g6Operating SystemWindows 10 My Question or IssueHey guys, I recently tried to close my account and after I followed the steps listed on the support site I was supposed to receive a mail to make sure that I want to ...

  • Casual Listener
  • Plan Free Country Germany Device HP 240 g6 Operating System Windows 10   My Question or Issue Hey guys, I recently tried to close my account and after I followed the steps listed on th...
  • Novy
  • Moderator
  • 525 Views
  • 5 replies
  • 0 likes
  • Account
  • 525 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Badge not working

Not working badges seem to be an everlasting topic in this forum...Should have received the three years badge in march 2020, shouldn't I?Anyone who has an explanation for that? PlanPremiumCountryGermanyDeviceXiaomi Mi 9T with Android10, Desktop with ...

2021-06-07_131455.jpg
  • Roadie
  • Not working badges seem to be an everlasting topic in this forum... Should have received the three years badge in march 2020, shouldn't I? Anyone who has an explanation for that?   &nb...
  • Jeremy
  • Spotify
  • 409 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 409 Views
  • 3 replies
  • 1 likes

Superuser Contribution Facebook Login - Oops! Something went wrong

PlanPremiumCountryUSA (currently in a hotel in Australia)Device(Pixel 4XL, Boxx Laptop, Web browser (chrome))Operating System(Android Oreo, Windows 10,etc.) My Question or IssueI was somehow singed out of my spotify, it was linked to my facebook. I t...

  • Visitor
  • Plan Premium Country USA (currently in a hotel in Australia) Device (Pixel 4XL, Boxx Laptop, Web browser (chrome)) Operating System (Android Oreo, Windows 10,etc.)   My Question or...
  • Jeremy
  • Spotify
  • 806 Views
  • 1 replies
  • 0 likes
  • Account
  • 806 Views
  • 1 replies
  • 0 likes

"Report Playlist" is being abused

I have been a Spotify customer from as close to day 1 of your platform as I think it is reasonably possible. I have always sang it's praises, and recommended it to friends. However, the past few months have been nothing but an annoyance thanks to thi...

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  • Newbie
  • I have been a Spotify customer from as close to day 1 of your platform as I think it is reasonably possible. I have always sang it's praises, and recommended it to friends. However, the past few mont...
  • Maxim
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t Link Apple ID

I’ve been trying to link my Apple ID to my spotify account and I simply can’t. I’ve tried deleted and reinstalling the app, but nothing works. I keep on receiving the message on the following screenshot. Any reason as to why this is happening? Any he...

5FE06D95-467F-49D9-BA4B-80F2BE99E1D6.png
  • Regular
  • I’ve been trying to link my Apple ID to my spotify account and I simply can’t. I’ve tried deleted and reinstalling the app, but nothing works. I keep on receiving the message on the following screens...
  • Eni
  • Moderator
  • 3511 Views
  • 17 replies
  • 0 likes
  • Account
    Login
  • 3511 Views
  • 17 replies
  • 0 likes

Superuser Contribution Account suddenly inactive

PlanFreeCountryUnited StatesDeviceiPhone 8Operating System(iOS 14.2)My Question or IssueI was using my account two days ago and it was working just fine, when it suddenly logged me out on my phone. Every time I try to log back in it says the password...

  • Visitor
  • Plan Free Country United States Device iPhone 8 Operating System (iOS 14.2) My Question or Issue I was using my account two days ago and it was working just fine, when it suddenly logged me ...
  • Ivan
  • Spotify Legend
  • 1532 Views
  • 3 replies
  • 0 likes
  • Login
  • 1532 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Something went wrong. Try again later." When trying to do things on my account.

PlanFreeCountryUnited StatesDeviceiPhone SE 2016, Samsung ChromebookOperating SystemiOS 14.0.1, Chrome OS My Question or IssueWhenever I try to take an account action (Changing password, upgrading to premium) I get a "Something get wrong" error. I've...

  • Casual Listener
  • Plan Free Country United States Device iPhone SE 2016, Samsung Chromebook Operating System iOS 14.0.1, Chrome OS   My Question or Issue Whenever I try to take an account action (Changi...
  • Eni
  • Moderator
  • 1622 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1622 Views
  • 3 replies
  • 0 likes

daily badges

I've been on here posting for 4 perhaps 5 days and have not yet unlocked a daily log in badge.

  • Roadie
  • I've been on here posting for 4 perhaps 5 days and have not yet unlocked a daily log in badge.
  • asciiM0
  • Roadie
  • 224 Views
  • 2 replies
  • 1 likes
  • Other
  • 224 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't view Hulu content

PlanFree/PremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueI have the Spotify premium/Hulu bundle. When I go to the Hulu website, it doesn't let me view any content, just tries to sign me up for a subscription. However, when I ...

  • Regular
  •   Plan Free/Premium Country U.S. Device PC Operating System Windows 10   My Question or Issue I have the Spotify premium/Hulu bundle.  When I go to the Hulu website, it does...
  • Novy
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 258 Views
  • 1 replies
  • 0 likes

Let people find your profile by typing in your display name

Usernames cannot be changed and that is understandable, for they are your ID on Spotify. And since there are surely many people with the same whole names, your selected username makes you unique and distinguishable on this platform.However, my proble...

  • Casual Listener
  • Usernames cannot be changed and that is understandable, for they are your ID on Spotify. And since there are surely many people with the same whole names, your selected username makes you unique and ...
  • a8owdjog7m5v03i
  • Casual Listener
  • 648 Views
  • 2 replies
  • 0 likes
  • 648 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps telling me to add payment method but I already have done so

So I have the Student plan for my Spotofy Premium for the next 12 months (ends in 22) and for the past 2 days I keep getting a red bar notification on my homepage that says 'Payment can't be processed, update payment method'. But when I check via web...

  • Visitor
  • So I have the Student plan for my Spotofy Premium for the next 12 months (ends in 22) and for the past 2 days I keep getting a red bar notification on my homepage that says 'Payment can't  be pr...
  • CarlosE
  • Moderator
  • 1137 Views
  • 3 replies
  • 3 likes
  • Account
    Premium
    Subscription
  • 1137 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution I don't have the Friend Activity option (different menu)

PlanFreeCountrySpainDeviceXiaomi Redmi Note 8TOperating SystemWindows 7 My Question or IssueI would like to have the Friend Activity activated, but I can't.I have seen a lot of questions about this, but most of them were about connection issues and o...

  • Newbie
  • Plan Free Country Spain Device Xiaomi Redmi Note 8T Operating System Windows 7   My Question or Issue I would like to have the Friend Activity activated, but I can't. I have seen a lo...
  • Jeremy
  • Spotify
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only You no stories only genre and decade playlists

PlanI have a Premium through the family plan CountryUnited Kingdom DeviceHuawei p30 pro Operating SystemAndroid 10 My Question or IssueI have the latest android app, I have uninstalled and reinstalled the app, I've restarted my phone and I've checked...

  • Casual Listener
  • Plan I have a Premium through the family plan   Country United Kingdom    Device Huawei p30 pro   Operating System Android 10   My Question or Issue I have the ...
  • Jeremy
  • Spotify
  • 332 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 332 Views
  • 3 replies
  • 0 likes

Superuser Contribution My friends can't see what im listening to

I've tried turning off "share my listening activity" on social tab and then turned it on and then signed out everywhere but neither worked. Any ideas how to fix this?

  • Casual Listener
  • I've tried turning off "share my listening activity" on social tab and then turned it on and then signed out everywhere but neither worked. Any ideas how to fix this?
  • Eni
  • Moderator
  • 450 Views
  • 3 replies
  • 0 likes
  • Account
  • 450 Views
  • 3 replies
  • 0 likes

Superuser Contribution Getting "Something went wrong. Try again later." when trying to set a new password.

PlanFreeCountrySerbiaDeviceWeb (Mozilla Firefox)Operating SystemWindows 10 64-bit My Question or IssueI can't set new passwords recently. I put my old password and new passwords and click Set new password, but I get "Something went wrong. Try again l...

  • Visitor
  • Plan Free Country Serbia Device Web (Mozilla Firefox) Operating System Windows 10 64-bit   My Question or Issue I can't set new passwords recently.  I put my old password and new ...
  • Jeremy
  • Spotify
  • 833 Views
  • 6 replies
  • 0 likes
  • Account
    Free
  • 833 Views
  • 6 replies
  • 0 likes

Solved!! Cant upgrade to spotify Duo/Family (South-Africa)

Hi. I have Spotify Premium, and wanted to get Duo so I can share an account with my boyfriend. I tried following the steps on the website(https://www.spotify.com/za-en/duo/)But the only payment option listed there is through Vodacom. I'm not with Vod...

  • Casual Listener
  • Hi. I have Spotify Premium, and wanted to get Duo so I can share an account with my boyfriend.   I tried following the steps on the website(https://www.spotify.com/za-en/duo/) But the only pa...
  • Billy-J
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 496 Views
  • 1 replies
  • 0 likes

Unable to change email address

PlanFreeCountryPhilippinesDeviceDesktopOperating SystemWindows 7 My Question or IssueI'm unable to change my email address on my Spotify account. I plan to sign up with my Google account when I do change the email and delete it. Can anyone help?

  • Visitor
  • Plan Free Country Philippines Device Desktop Operating System Windows 7    My Question or Issue I'm unable to change my email address on my Spotify account. I plan to sign up with...
  • Billy-J
  • Spotify Star
  • 624 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 624 Views
  • 5 replies
  • 0 likes

Superuser Contribution Using PC and Google Nest Hub at the same time

PlanPremiumCountryCanadaDevicesPC - Google Nest HubOperating SystemWindows 10 My Question or Issue:I have a premium family plan. There are 3 members within this plan. During the day, I login to my PC with Spotify on, while I work with headphones on. ...

  • Visitor
  • Plan Premium Country Canada Devices PC - Google Nest Hub Operating System Windows 10   My Question or Issue: I have a premium family plan. There are 3 members within this plan. During ...
  • beckster12
  • Newbie
  • 1120 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1120 Views
  • 2 replies
  • 0 likes