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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653587 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733977 Views
18 replies
29 likes
I received an email to add ppl in my household. I live alone. The email sent me to a page which shows a person I do not know/their username and email as active on my acct. I went to login to Spotify and my password no longer worked. I reset it as it ...
I received an email to add ppl in my household. I live alone. The email sent me to a page which shows a person I do not know/their username and email as active on my acct. I went to login to Spotify ...
Roadie
248 Views
1 replies
0 likes
I cant show the songs belonging to facebook's account. Please transport from facebook to normal account.
I cant show the songs belonging to facebook's account. Please transport from facebook to normal account.
179 Views
0 replies
0 likes
Han cancelado la cuenta de mis familiares y ellos sí residen en mi mismo lugar. Ahora que los vuelvo a invitar, los rechazan ¿Qué puedo hacer?
Han cancelado la cuenta de mis familiares y ellos sí residen en mi mismo lugar. Ahora que los vuelvo a invitar, los rechazan ¿Qué puedo hacer?
Roadie
212 Views
1 replies
0 likes
So I do not understand how to locate another account at all, can anybody help?
So I do not understand how to locate another account at all, can anybody help?
Casual Listener
425 Views
4 replies
0 likes
I have a family plan and two of my family members are using gmail, and the third is using a different email domain. The one on the different domain is not getting the email from Spotify, and the server logs show no attempt by Spotify to connect to th...
I have a family plan and two of my family members are using gmail, and the third is using a different email domain. The one on the different domain is not getting the email from Spotify, and th...
Casual Listener
270 Views
1 replies
0 likes
Dear admins, please change my country from US to Germany.Your help page does not apply to my account. Cheers!
Dear admins, please change my country from US to Germany. Your help page does not apply to my account. Cheers!
Casual Listener
292 Views
2 replies
0 likes
I have the Family Account (premium) and I can't skip the songs more than 5 Times, also I can't put the song in the middle or the end. What should I do? Cause I have the premium but it's not really working....
I have the Family Account (premium) and I can't skip the songs more than 5 Times, also I can't put the song in the middle or the end. What should I do? Cause I have the premium but it's not really wo...
Community Legend
403 Views
3 replies
0 likes
Hi!Can anyone help? My other half cannot log in with her email and password. She cannot change password either.I asked live chat to disassociate her a/c from FB and was in the process of this happening when everything got cut off.Now her email addres...
Hi! Can anyone help? My other half cannot log in with her email and password. She cannot change password either. I asked live chat to disassociate her a/c from FB and was in the process of this hap...
Roadie
250 Views
1 replies
0 likes
I paid for my Spotify premium account on my Facebook instead of on my Spotify account. Is there a way to change it so my account is premium
I paid for my Spotify premium account on my Facebook instead of on my Spotify account. Is there a way to change it so my account is premium
Roadie
213 Views
1 replies
0 likes
Hi guys - I was wondering if anyone can tell me how I can change my artist name. I tried to in account settings, but it didn't do anything. The songs I have on Spotify have been uploaded by a 3rd party platform, so IDK if I will need to ask through t...
Hi guys - I was wondering if anyone can tell me how I can change my artist name. I tried to in account settings, but it didn't do anything. The songs I have on Spotify have been uploaded by a 3rd par...
Newbie
3508 Views
2 replies
0 likes
My phone suddenly started playing music that i do not listen and it said that the device i was listening was something i do not recognize so i went on spotify that i was logged on with my facebook account and went into my accountinfo and it said that...
My phone suddenly started playing music that i do not listen and it said that the device i was listening was something i do not recognize so i went on spotify that i was logged on with my facebook ac...
Newbie
305 Views
1 replies
1 likes
My premium isn't working. I bought it 2 times and the Thing which you get with a Premium Account aren't working. So my money is away and i don't have Premium
My premium isn't working. I bought it 2 times and the Thing which you get with a Premium Account aren't working. So my money is away and i don't have Premium
Roadie
222 Views
1 replies
0 likes
I have moved from USA to another country but I dont want to change my country on Facebook profile. When i try to change my country on my spotify account there is only USA in the drop down menu. As I cannot the country on my profile the mobile app is ...
I have moved from USA to another country but I dont want to change my country on Facebook profile. When i try to change my country on my spotify account there is only USA in the drop down menu. ...
Roadie
488 Views
3 replies
0 likes
Bundan 1-2 ay önce hesabım çalındı. Geri almayı başardım ancak çalan arkadaşın eskiden dinlediği şarkılar benim şarkılarımmış gibi gözüküyor önerilerde ve benzeri yerlerde karşıma çıkıyor. Bunu nasıl engelleyebilirim?
Bundan 1-2 ay önce hesabım çalındı. Geri almayı başardım ancak çalan arkadaşın eskiden dinlediği şarkılar benim şarkılarımmış gibi gözüküyor önerilerde ve benzeri yerlerde karşıma çıkıyor. Bunu nasıl...
1064 Views
0 replies
0 likes
A few weeks ago, I tried to join my family's premium account while I was out of the country and it didn't work. When I came back to the us It did work but now when I try to log in from the app a bubble pops up saying that to listen music abroad for m...
A few weeks ago, I tried to join my family's premium account while I was out of the country and it didn't work. When I came back to the us It did work but now when I try to log in from the app a bubb...
Spotify Star
254 Views
1 replies
0 likes
So according to the terms, a person has to be 18 yrs or older to create an account, but it also stated that with permission a person of 12 yes or older can make an account. How am I able to do this for my daughter? Everytime I try I'm getting 'does n...
So according to the terms, a person has to be 18 yrs or older to create an account, but it also stated that with permission a person of 12 yes or older can make an account. How am I able to do this f...
Roadie
224 Views
1 replies
0 likes
Hey, I have been having significant problems linking my Spotify account to Facebook and have realised that it's because it is still linked to my old Facebook that got hacked. When I signed up to Spotify years ago the account wasn't linked to Facebook...
Hey, I have been having significant problems linking my Spotify account to Facebook and have realised that it's because it is still linked to my old Facebook that got hacked. When I signed up to Spot...
Casual Listener
453 Views
1 replies
0 likes
Hi There For a while my family has been freeloading off me as I've let them use my spotify passwords and keep ignoring some basic house rules I've laid down. My 'Log out Everywhere' function has not worked after several attempts. If theres an operato...
Hi There For a while my family has been freeloading off me as I've let them use my spotify passwords and keep ignoring some basic house rules I've laid down. My 'Log out Everywhere' fu...
Roadie
231 Views
1 replies
0 likes
Hallo zusammen, kann mir jemand helfen und sagen, wo genau ich meine Adresse (Straße, Hausnummer, Wohnort) eingeben kann? Im Profil kann ich nur die Postleitzahl eingeben. Danke sehr und liebe GrüßeLarissa
Hallo zusammen, kann mir jemand helfen und sagen, wo genau ich meine Adresse (Straße, Hausnummer, Wohnort) eingeben kann? Im Profil kann ich nur die Postleitzahl eingeben. Dan...
449 Views
0 replies
0 likes
Hi all,Have moved to Hong Kong, previously been in Singapore for a while too. I've changed my Spotify location to Hong Kong and am experiencing log in issues.I have tried the following:- Check location in Spotify is really set to Hong Kong (it is)- C...
Hi all, Have moved to Hong Kong, previously been in Singapore for a while too. I've changed my Spotify location to Hong Kong and am experiencing log in issues. I have tried the following: - Check ...
Roadie
262 Views
1 replies
0 likes
