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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14741 Views

7 replies

11 likes

Security
  • 14741 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

552875 Views

991 replies

115 likes

Account
  • 552875 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131099 Views

74 replies

12 likes

Account
Login
Premium
  • 131099 Views
  • 74 replies
  • 12 likes

un error desconocido ha ocurrido por favor intente mas tarde

SaludosAgregue a un invitado a mi cuenta Premium y al tratar de abrir su spotify en un ipod y en un iphone le sale ese mensaje al tratar de registrarse.Alquien puede ayudarme?gracias

Regular

Saludos Agregue a un invitado a mi cuenta Premium y al tratar de abrir su spotify en un ipod y en un iphone le sale ese mensaje al tratar de registrarse. Alquien puede ayudarme? gracias

680 Views

0 replies

0 likes

Account
  • 680 Views
  • 0 replies
  • 0 likes

De premiun a spotify familiar

Tengo cuenta premiun pero luego me enviaron invitación para spotify familiar y acepte sin haber cancelado mi spotify premiun, y ahora no tengo opción de cancelar la cuenta premiun me sale que pertenesco a la cuenta familiar y q lo maneja el titular, ...

Newbie

Tengo cuenta premiun pero luego me enviaron invitación para spotify familiar y acepte sin haber cancelado mi spotify premiun, y ahora no tengo opción de cancelar la cuenta premiun me sale que pertene...

osornios

Spotify Star

714 Views

5 replies

0 likes

  • 714 Views
  • 5 replies
  • 0 likes

Help pls

Basically, i havent been on spotify in time and when i logged in (weird i was logged out in the first place, because my laptop had my spotify account saved) the whole thing was in japanese. i think i've been hacked but idk help.

Newbie

Basically, i havent been on spotify in time and when i logged in (weird i was logged out in the first place, because my laptop had my spotify account saved) the whole thing was in japanese. i think i...

127 Views

0 replies

0 likes

  • 127 Views
  • 0 replies
  • 0 likes

Music I'm Not Listening to Showing Up in Recently Played

Recently, my app un-downloaded all my saved playlists and deleted half of my playlists. I recovered them from my online account, so that's fine. But a bunch of playlists and artists I definitely didn't listen to (because they were in another language...

Newbie

Recently, my app un-downloaded all my saved playlists and deleted half of my playlists. I recovered them from my online account, so that's fine. But a bunch of playlists and artists I definitely didn...

416 Views

0 replies

3 likes

Account
  • 416 Views
  • 0 replies
  • 3 likes

how to reinstall app on iphone

Help! I just deleted the app on iphone to reduce storage but now when i hit the app button it does nothing. How do I get it to download again?!

Casual Listener

Help! I just deleted the app on iphone to reduce storage but now when i hit the app button it does nothing. How do I get it to download again?!

MegaroniBK

Casual Listener

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Not Premium?

I just purchased premium, and it's not giving me any premium features. I tried logging in again, and it didn't work. I also tried to redownload the app and restarted my phone.

Casual Listener

I just purchased premium, and it's not giving me any premium features. I tried logging in again, and it didn't work. I also tried to redownload the app and restarted my phone.

evelyn17

Casual Listener

227 Views

2 replies

0 likes

  • 227 Views
  • 2 replies
  • 0 likes

Family invite does not connect to my user account

I have just opened a family premium account for my daughter. I have sent invitation to myself and have received the invite with the invitation code.I did use the link in e-mail, made account and logged in. But I am directed to a basic account, I am n...

Newbie

I have just opened a family premium account for my daughter. I have sent invitation to myself and have received the invite with the invitation code. I did use the link in e-mail, made account and lo...

153 Views

0 replies

0 likes

Account
  • 153 Views
  • 0 replies
  • 0 likes

Quickbooks ko

Quickbooks ko Quickbooks ko

Regular

Quickbooks ko Quickbooks ko

121 Views

0 replies

0 likes

  • 121 Views
  • 0 replies
  • 0 likes

tgarg

dawisd

Casual Listener

dawisd

220 Views

0 replies

0 likes

Account
Security
  • 220 Views
  • 0 replies
  • 0 likes

Quiero subir mi album a Spotify pero no quiero ganar dinero

Hola! Alguno me podria ayudar con esto.. es que quiero subir mi album a spotify, pero en todas las opciones que hay no me da la opcion de no ganar dinero. Gracias x la ayuda!

Casual Listener

Hola! Alguno me podria ayudar con esto.. es que quiero subir mi album a spotify, pero en todas las opciones que hay no me da la opcion de no ganar dinero. Gracias x la ayuda!

356 Views

0 replies

1 likes

Account
  • 356 Views
  • 0 replies
  • 1 likes

Compre una tarjeta de Sportify y no tengo peemium

Compre la tarjeta, ingrese el código y solo lo tuve un día. A la mañana siguiente aparecía que no era premium.

Casual Listener

Compre la tarjeta, ingrese el código y solo lo tuve un día. A la mañana siguiente aparecía que no era premium.

osornios

Spotify Star

419 Views

5 replies

0 likes

Premium
  • 419 Views
  • 5 replies
  • 0 likes

Quickbooks sh

Quickbooks sh Quickbooks sh

Regular

Quickbooks sh Quickbooks sh

123 Views

0 replies

0 likes

  • 123 Views
  • 0 replies
  • 0 likes

Student Discount

Hey Spotify,I just started school and my school appears on the list but it says it cannot find me, I have a student ID number if that helps, is there any other way to get the discount if the website will not allow me?

Newbie

Hey Spotify, I just started school and my school appears on the list but it says it cannot find me, I have a student ID number if that helps, is there any other way to get the discount if the websit...

138 Views

0 replies

0 likes

  • 138 Views
  • 0 replies
  • 0 likes

Quickbooks ch

Quickbooks ch Quickbooks ch

Regular

Quickbooks ch Quickbooks ch

152 Views

0 replies

0 likes

  • 152 Views
  • 0 replies
  • 0 likes

Solved!! After Update Spotify always autostarts...

... even if i turn it off the settings to "no".my OS is win10.any suggestions? Thanks!

Casual Listener

... even if i turn it off the settings to "no". my OS is win10. any suggestions?   Thanks!

Wevenhuis

Gig Goer

458 Views

4 replies

0 likes

  • 458 Views
  • 4 replies
  • 0 likes

Superuser Contribution My money

I just paid 10.59 for my membership on the 14th n it took out another 10.59 on the 18th witch is today how can I get my money back

Casual Listener

I just paid 10.59 for my membership on the 14th n it took out another 10.59 on the 18th witch is today how can I get my money back

Jahmil14

Casual Listener

271 Views

2 replies

0 likes

Account
  • 271 Views
  • 2 replies
  • 0 likes

Autostart bug in latest version

I have now, and always, had "Open Spotify automatically after you log into the computer" set to NO. (I travel to places with very thin internet connections and can't afford to have apps competing for what bandwidth there is.) This latest version, how...

Newbie

I have now, and always, had "Open Spotify automatically after you log into the computer" set to NO. (I travel to places with very thin internet connections and can't afford to have apps competin...

Wevenhuis

Gig Goer

419 Views

2 replies

3 likes

  • 419 Views
  • 2 replies
  • 3 likes

Solved!! Account Hacked

Well... my Spotify Premium account got hacked. I 've been a "loyal" customer since the early days of Spotify, like started paying for subscription 5 years ago. Yesterday I noticed unknown devices added to my device control list and magically ALL OF M...

Casual Listener

Well... my Spotify Premium account got hacked. I 've been a "loyal" customer since the early days of Spotify, like started paying for subscription 5 years ago. Yesterday I noticed unknown devices add...

osornios

Spotify Star

6126 Views

37 replies

6 likes

Account
Premium
Security
  • 6126 Views
  • 37 replies
  • 6 likes

Descargas

Por qué llega un momento que manda un mensaje de que he descargado el límite de canciones ??

Newbie

Por qué llega un momento que manda un mensaje de que he descargado el límite de canciones ??

155 Views

0 replies

0 likes

  • 155 Views
  • 0 replies
  • 0 likes

Quickbooks sh

Quickbooks sh Quickbooks sh

Regular

Quickbooks sh Quickbooks sh

134 Views

0 replies

0 likes

  • 134 Views
  • 0 replies
  • 0 likes