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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653587 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733977 Views
18 replies
29 likes
PlanPremiumCountryPolandDeviceMi 10TOperating SystemAndroid 12, MIUI 14 My Question or IssueHello, today I've got like summer milkshake popup from Spotify, I clicked on it and it required me to log in there. My account is linked to Google so I tried ...
Plan Premium Country Poland Device Mi 10T Operating System Android 12, MIUI 14 My Question or Issue Hello, today I've got like summer milkshake popup from Spotify, I clicked ...
Moderator
489 Views
1 replies
0 likes
PlanPremiumCountryMexicoDeviceiPhone 13/Macbook Air 2022Operating SystemiOS 16.5 My Question or IssueHi! My birthday is wrong in my Spotify account, I tried to change it but it doesn't let me since I created my account with Facebook, but my birthday ...
Plan Premium Country Mexico Device iPhone 13/Macbook Air 2022 Operating System iOS 16.5 My Question or Issue Hi! My birthday is wrong in my Spotify account, I tried to change it but ...
Moderator
307 Views
1 replies
0 likes
Uhmm does a student package have a canvas feature ??
Uhmm does a student package have a canvas feature ??
Newbie
1695 Views
3 replies
0 likes
I am trying to change my account country and payment method from the Netherlands to the USA after a year living abroad. I am given an error message every time I try to change it, which says that it is not possible to have this "subscription." I have ...
I am trying to change my account country and payment method from the Netherlands to the USA after a year living abroad. I am given an error message every time I try to change it, which says that it i...
Spotify Star
354 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
253 Views
1 replies
0 likes
Hi! So I have just recently joined Spotify and made a completely new account. I use a password manager. However, today when I login on my laptop, it just says invalid credentials even though I have it all typed in correctly (using my password manager...
Hi! So I have just recently joined Spotify and made a completely new account. I use a password manager. However, today when I login on my laptop, it just says invalid credentials even though I have i...
Spotify Star
315 Views
1 replies
0 likes
PlanFree/PremiumCountryKoreaDeviceSamsung Galaxy NT 10Operating SystemAndroid My Question or IssueI am currently using only my Google account linked to Spotify. However, there is a problem logging in with Google, so I cannot log in. And now I'm writi...
Plan Free/Premium Country Korea Device Samsung Galaxy NT 10 Operating System Android My Question or Issue I am currently using only my Google account linked to Spotify. However, ther...
Newbie
16181 Views
7 replies
0 likes
I received a Spotify premium gift card for Christmas however I already have a premium family account. I’d like to regift it to a friend who doesn’t have premium but I’d like to check and make sure it is valid before gifting it to save from any awkwar...
I received a Spotify premium gift card for Christmas however I already have a premium family account. I’d like to regift it to a friend who doesn’t have premium but I’d like to check and make sure it...
Spotify Star
1098 Views
3 replies
0 likes
PlanPremiumCountry Germany Deviceseveral connected Android Smartphones tested.Actually Android Galaxy A53 with KIA Niro 2018Operating SystemAndroid 13 My Question or Issue Worst of all, Spoitify doesn't seem to offer direct support even for premium c...
Plan Premium Country Germany Device several connected Android Smartphones tested. Actually Android Galaxy A53 with KIA Niro 2018 Operating System Android 13 My Question...
Casual Listener
476 Views
2 replies
1 likes
PlanPremiumCountryCanadaDevicOperating SystemAndroidMy Question or IssueI logged out my account once and try to log in, but password was not correct, so I reset a new password. Then I logged into my account, but it say free plan and there is nothing ...
Plan Premium Country Canada Devic Operating System Android My Question or Issue I logged out my account once and try to log in, but password was not correct, so I reset a new passwor...
Moderator
248 Views
1 replies
0 likes
Hello, Trying to upgrade to a family plan but payment keeps failing because my address is listed as my province only with no other details. I was never asked to input it and when I click edit, it only allows me to change the province and I can't add ...
Hello, Trying to upgrade to a family plan but payment keeps failing because my address is listed as my province only with no other details. I was never asked to input it and when I click edi...
Visitor
1869 Views
4 replies
0 likes
Whats the dealio?? I understand this whe its the free version, but i went above the standard plan and went premium, so this wouldnt happen. Half my songs are dark and wont play, the other half plays the 10 sec previews! Even connected to wifi, let al...
Whats the dealio?? I understand this whe its the free version, but i went above the standard plan and went premium, so this wouldnt happen. Half my songs are dark and wont play, the other half plays ...
Spotify Star
680 Views
1 replies
0 likes
I wanna add another account on Spotify but I don't seem to how
I wanna add another account on Spotify but I don't seem to how
Not applicable
2224 Views
2 replies
1 likes
PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10I am kind of new to Spotify.My password starting resetting a few days ago, and then it started happening daily and today it happened twice in an hour. I don't understand. I only use Spotify...
Plan Free Country USA Device Dell laptop Operating System Windows 10 I am kind of new to Spotify. My password starting resetting a few days ago, and then it started happening daily and today...
Not applicable
970 Views
7 replies
1 likes
Help
Help
Moderator
269 Views
1 replies
0 likes
hey All, I am really gutted as it seems I lost hours and hours of 'Favourites' and I can't seem to 'restore' them via my Spotify account. Is there any other way I could get get them back? All my other playlists seem fine, but I mainly use my 'Favouri...
hey All, I am really gutted as it seems I lost hours and hours of 'Favourites' and I can't seem to 'restore' them via my Spotify account. Is there any other way I could get get them back? Al...
Spotify Star
373 Views
1 replies
0 likes
It has come to my understanding, upon chatting with your customer service, that Spotify is now pushing most of its user to premium subscriptions. But, removing the basic controls one would expect of a streaming platform is probably a bad way to do it...
It has come to my understanding, upon chatting with your customer service, that Spotify is now pushing most of its user to premium subscriptions. But, removing the basic controls one would expect of ...
Composer
9007 Views
17 replies
4 likes
PlanPremiumOperating SystemAndroid and Windows My Question or IssueSo I want to create an account that would be anonymous. My concern is that people can see who owns the plan (subscription). Simply: can I update to premium duo, make an account as ano...
Plan Premium Operating System Android and Windows My Question or Issue So I want to create an account that would be anonymous. My concern is that people can see who owns the plan...
Spotify Star
349 Views
1 replies
0 likes
My son lost his password, he's still logged in on one of the Tvs, but we can't retrieve his password to log him in to any other devices? PlanPremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android ...
My son lost his password, he's still logged in on one of the Tvs, but we can't retrieve his password to log him in to any other devices? Plan Premium Country USA Device (iPhone 8, ...
Spotify Star
218 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account was changed from student premium to regular premium but I was never notifie...
Plan Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
Moderator
338 Views
1 replies
0 likes
