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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 442 Views
  • 0 replies
  • 7 likes
  • Security
  • 442 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440474 Views
  • 968 replies
  • 108 likes
  • Account
  • 440474 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195707 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195707 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106970 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106970 Views
  • 70 replies
  • 11 likes

3 for 1 month premium offer

Hey,Today I was activating my premium account since I got this 3 for 1 month offer from Spotify, and a prepaid gift card for christmas. When I was done activating, following the link for the 3 for 1 month offer from Spotify, and using my prepaid gift...

  • Casual Listener
  • Hey, Today I was activating my premium account since I got this 3 for 1 month offer from Spotify, and a prepaid gift card for christmas. When I was done activating, following the link for the 3 fo...
  • reginasity26
  • Newbie
  • 1744 Views
  • 18 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 1744 Views
  • 18 replies
  • 2 likes

Log In

I can't log in with my Spotify premium account. They say I can only log in with my account for 14 days in my non resident country. I started my account in New Zealand but now I live in Germany again. In the setting Germany is also my homecountry. Wha...

  • Casual Listener
  • I can't log in with my Spotify premium account. They say I can only log in with my account for 14 days in my non resident country. I started my account in New Zealand but now I live in Germany again....
  • KK777
  • Casual Listener
  • 308 Views
  • 4 replies
  • 0 likes
  • 308 Views
  • 4 replies
  • 0 likes

Playlist showing in free webplayer version, but not in upgraded version!

Help! I put together a play list for my daughter's first communion. I just signed up to premium so I can download to play it at venue tomorrow, but can't see the playlist in the premium version. What have I done?!

  • Newbie
  • Help!   I put together a play list for my daughter's first communion.  I just signed up to premium so I can download to play it at venue tomorrow, but can't see the playlist in the premiu...
  • user-removed
  • Not applicable
  • 251 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 251 Views
  • 2 replies
  • 0 likes

Someone else is using my account

My Spotify keeps on pausing and it says it's doing it cause someone else is using my account.. how can I stop it? I've tried logging off and back on and it still keeps happening. I can't even get through one song without Spotify pausing it cause some...

  • Newbie
  • My Spotify keeps on pausing and it says it's doing it cause someone else is using my account.. how can I stop it? I've tried logging off and back on and it still keeps happening. I can't even get thr...
  • justinewin_
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • Security
  • 160 Views
  • 1 replies
  • 0 likes

Login with Facebook

My family has a shared Amazon Alexa speaker, and I would like to set up my Spotify with that device. However, my Spotify login is through my Facebook, and everyone in my household has the Alexa app which will be logged into my Spotify account. Does t...

  • Casual Listener
  • My family has a shared Amazon Alexa speaker, and I would like to set up my Spotify with that device. However, my Spotify login is through my Facebook, and everyone in my household has the Alexa app w...
  • justinewin_
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 241 Views
  • 1 replies
  • 0 likes

Only Shuffle on Android for Free Accounts?

Why can't I just play a playlist on my phone? Why do I have to shuffle? I don't have to shuffle on my PC - just on my phone.

  • Regular
  • Why can't I just play a playlist on my phone?  Why do I have to shuffle?  I don't have to shuffle on my PC - just on my phone.
  • Jackdaw12
  • Roadie
  • 784 Views
  • 2 replies
  • 2 likes
  • Free
  • 784 Views
  • 2 replies
  • 2 likes

Lost my playlists

I lost my premium for a day and when I renewed my subscription all my playlists and saved songs are gone!

  • Newbie
  • I lost my premium for a day and when I renewed my subscription all my playlists and saved songs are gone!
  • Jackdaw12
  • Roadie
  • 251 Views
  • 1 replies
  • 1 likes
  • 251 Views
  • 1 replies
  • 1 likes

Account Hacked?

While I was on the bus on my way home, I took up spotify on my phone. While listening to some nice music the music suddenly stopped playing, I started it again and seconds later it stopped and randomly switched songs without me touching anything. The...

  • Regular
  • While I was on the bus on my way home, I took up spotify on my phone. While listening to some nice music the music suddenly stopped playing, I started it again and seconds later it stopped and random...
  • marylossada
  • Newbie
  • 625 Views
  • 9 replies
  • 0 likes
  • Account
    Security
  • 625 Views
  • 9 replies
  • 0 likes

Solved!! Hacked?

Greetings! Today at mid-day, I saw that a device was in the list of "Devices Available", as I was at a bus station, I thought that it was just a near device and let it slip. A few minutes ago, I turned on my laptop and found out that that phone was l...

  • Newbie
  • Greetings!   Today at mid-day, I saw that a device was in the list of "Devices Available", as I was at a bus station, I thought that it was just a near device and let it slip.   A few m...
  • Jiana
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Email changed on Facebook, but not Spotify.

Hi there. I have changed my email address on my Facebook settings, however my old facebook email address still shows under my profile details in spotify. What can I do to solve this problem?

  • Newbie
  • Hi there. I have changed my email address on my Facebook settings, however my old facebook email address still shows under my profile details in spotify. What can I do to solve this problem? 
  • kekstrom107
  • Casual Listener
  • 502 Views
  • 2 replies
  • 0 likes
  • 502 Views
  • 2 replies
  • 0 likes

Hola, necesito ayuda!

Aparentemente tengo dos cuentas, la una gratuita que esta ligada a mi Facebook y la segunda que es Premiun. Como puedo hacer para la cuenta Premiun ligarla a mi Facebook? GraciasAlfonso

  • Newbie
  • Aparentemente tengo dos cuentas, la una gratuita que esta ligada a mi Facebook y la segunda que es Premiun. Como puedo hacer para la cuenta Premiun ligarla a mi Facebook?   Gracias Alfonso
  • osornios
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Account blocked

On April 30 I created a Premium family account for my familiy.I added my son as a member. His existing Premium account was said to be atomatically moved to the Preium Family.However, two periods (May and June) were invoiced and 2x 9,99 EURO was deduc...

  • Newbie
  • On April 30 I created a Premium family account for my familiy. I added my son as a member. His existing Premium account was said to be atomatically moved to the Preium Family. However, two periods ...
  • osornios
  • Spotify Star
  • 828 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 828 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not change e-mail address on spotify

Hi all, I've changed my e-mail addressn on Facebook several times ago, and on my spotify's account should it change automatically, but it never happened! Could someone help me? thanksMarta

  • Casual Listener
  • Hi all,   I've changed my e-mail addressn on Facebook several times ago, and on my spotify's account should it change automatically, but it never happened! Could someone help me?   than...
  • martabortolotto
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

Pagamentos

Bom Dia,Efetuei o pagamento por cartão de crédito sem spotify, só que me cobrar 10,00 e terá renovação daqui 7 dias, é normal isso?

  • Newbie
  • Bom Dia, Efetuei o pagamento por cartão de crédito sem spotify, só que me cobrar 10,00 e terá renovação daqui 7 dias, é normal isso?
  • Bittencourt
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium
  • 191 Views
  • 1 replies
  • 0 likes

discovery wont open on my phone.

it works on my computer. but my phone shows a disclaimer that says the application wont open on the device. is there anywhere in the settings i can go to?

  • Casual Listener
  • it works on my computer. but my phone shows a disclaimer that says the application wont open on the device. is there anywhere in the settings i can go to?
  • osornios
  • Spotify Star
  • 268 Views
  • 3 replies
  • 0 likes
  • 268 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cobrança indevida

Estou sendo cobrada duas vezes pelo Spotify no meu plano família. Alguém sabe o motivo?

  • Newbie
  • Estou sendo cobrada duas vezes pelo Spotify no meu plano família. Alguém sabe o motivo?
  • Sophia
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution My sound goes down

When I open another app while listening to Spotify, my sound goes down. Once I make Spotify my main app is goes back up. How do I keep the Spotify volume the main sound?

  • Casual Listener
  • When I open another app while listening to Spotify, my sound goes down. Once I make Spotify my main app is goes back up. How do I keep the Spotify volume the main sound?
  • Huck1988
  • Casual Listener
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Superuser Contribution Got logged out and won't let me log back in.

Got logged out of my account last night. Tried logging in but says my username or password is wrong. Reset my password and still won't let me log. Comes up saying username or password wrong again. Tried logging in with Facebook then, and error 404 co...

  • Newbie
  • Got logged out of my account last night. Tried logging in but says my username or password is wrong. Reset my password and still won't let me log. Comes up saying username or password wrong again. Tr...
  • Sophia
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

New account - playlist

Hello. How can I copy playlist to new account? ;/

  • Newbie
  • Hello. How can I copy playlist to new account? ;/
  • MartinStoichkov
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
  • 163 Views
  • 1 replies
  • 0 likes

Charged by Spotify and iTunes for Premium - HELP!

I have just discovered that for at least 12 months I have been charged by both iTunes and Spotify for my Premium service. iTunes has been charging me £12.99 and Spotify £9.99. I would like to know what to do and how I can get my money back from the l...

  • Newbie
  • I have just discovered that for at least 12 months I have been charged by both iTunes and Spotify for my Premium service.  iTunes has been charging me £12.99 and Spotify £9.99.   I would ...
  • Robert_W
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 283 Views
  • 1 replies
  • 0 likes