Superuser Contribution can't cancel my Premium after getting Family Subscruption

Hello, I've joined a Family account therefore I want to cancel my old Premium Subscription. However, I'm not able to this. In the panel Subscription I'm been told I'm only having a Family account which the owner of the account is managing. So where d...

• 1Peter1
• Newbie
• Hello, I've joined a Family account therefore I want to cancel my old Premium Subscription. However, I'm not able to this. In the panel Subscription I'm been told I'm only having a Family accoun...
• 2017-03-14 9:21:23 PM
• 2017-03-16 2:07:21 AM
• MonicaM_Bogota
• Roadie
• 133 Views
• 1 replies
• 0 likes

Cancelling free Spotify account

I have recently got Spotify premium with my Spark mobile account. My husband temporarily set up the free Spotify account using the email address I need to use before he got his premium account set up on his work email. Before I can set up my premium ...

• user-removed
• Visitor
• I have recently got Spotify premium with my Spark mobile account. My husband temporarily set up the free Spotify account using the email address I need to use before he got his premium account set up...
• 2017-03-14 6:01:47 AM
• 2017-03-16 2:06:40 AM
• osornios
• Spotify Star
• 642 Views
• 1 replies
• 0 likes
• Account

Spotify rejected my payment

Created a new account, tried to activate my premium trial with my paypal account, after going through the paypal process i was brought back to the payment page in spotify. Tried repeatedly and got the same issue.Please advice on how to resolve this i...

• keyute
• Newbie
• Created a new account, tried to activate my premium trial with my paypal account, after going through the paypal process i was brought back to the payment page in spotify. Tried repeatedly and got th...
• 2017-03-14 10:24:00 AM
• 2017-03-16 2:04:37 AM
• osornios
• Spotify Star
• 180 Views
• 1 replies
• 0 likes

Me han cobrado 9,99 despues de cancelar mi cuenta premium

Me han cobrado 9,99 despues de cancelar mi cuenta premium antes de que me caducara

• batii
• Newbie
• Me han cobrado 9,99 despues de cancelar mi cuenta premium antes de que me caducara
• 2017-03-14 11:25:04 AM
• 2017-03-16 2:03:47 AM
• osornios
• Spotify Star
• 724 Views
• 1 replies
• 0 likes

Spotify premium double payment

After trying to udate my payment details I've got the message saying that something went wrong with the payment but that no money were withdrawn from my account. I tried this one more time and the same thing happened although I had enough credit on m...

• Teodor-Paul
• Newbie
• After trying to udate my payment details I've got the message saying that something went wrong with the payment but that no money were withdrawn from my account. I tried this one more time and the sa...
• 2017-03-14 1:39:01 PM
• 2017-03-16 2:02:50 AM
• osornios
• Spotify Star
• 191 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

HELP

I've forgotten my Spotify email address and I can't seem to log in with my username and my account is on premium is there any other ways I can cancel my premium or retrieve my account back?

• fionazz
• Newbie
• I've forgotten my Spotify email address and I can't seem to log in with my username and my account is on premium is there any other ways I can cancel my premium or retrieve my account back?
• 2017-03-14 4:17:39 PM
• 2017-03-16 2:01:43 AM
• osornios
• Spotify Star
• 135 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Money taken no premium

• Danieldennis
• Newbie
• 2017-03-14 6:19:36 PM
• 2017-03-16 1:43:14 AM
• MonicaM_Bogota
• Roadie
• 151 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution Refund

HiToday I sign up for a Spotify family and my family members were not able to access my new plan so I cancelled my current plan and made the same plan on another account, the money had not been taken out of my account yet and I hope it won't be, I wo...

• marvipaes
• Newbie
• Hi Today I sign up for a Spotify family and my family members were not able to access my new plan so I cancelled my current plan and made the same plan on another account, the money had not been tak...
• 2017-03-14 2:02:58 PM
• 2017-03-16 1:42:03 AM
• MonicaM_Bogota
• Roadie
• 337 Views
• 1 replies
• 0 likes

Got approved for student discount

I got approved for student discount AND payed but I'm still on free

• AbigailAleydis
• Newbie
• I got approved for student discount AND payed but I'm still on free
• 2017-03-14 11:24:41 PM
• 2017-03-16 1:29:51 AM
• osornios
• Spotify Star
• 169 Views
• 1 replies
• 0 likes

New mobile contract with spotify

I currently pay for Spotify monthly on my debit card, but have set up a new mobile contract which includes the subscription to premium.How do I cancel my existing subscription and take up the new one without affecting my account?I don't want to have ...

• Yellowhat68
• Newbie
• I currently pay for Spotify monthly on my debit card, but have set up a new mobile contract which includes the subscription to premium. How do I cancel my existing subscription and take up the new o...
• 2017-03-14 11:28:16 PM
• 2017-03-16 1:28:45 AM
• osornios
• Spotify Star
• 249 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Account hacked

Someone has access to my account, and I cannot listen to music because they keep taking it over. I log in via Facebook, but they are using the Spotify username and password to log in. They're website will not let me change the password , errors pop u...

• Johny30238
• Newbie
• Someone has access to my account, and I cannot listen to music because they keep taking it over. I log in via Facebook, but they are using the Spotify username and password to log in. They're website...
• 2017-03-14 11:51:54 PM
• 2017-03-16 1:24:06 AM
• osornios
• Spotify Star
• 169 Views
• 1 replies
• 0 likes
• Security

Account and subscription

I am trying to cancel my acc, but I can't remember the password, and didn't realise my gmail was not fully registered.

• Jijjkl
• Newbie
• I am trying to cancel my acc, but I can't remember the password, and didn't realise my gmail was not fully registered.
• 2017-03-14 12:58:04 AM
• 2017-03-16 1:22:25 AM
• osornios
• Spotify Star
• 287 Views
• 1 replies
• 0 likes

invitation issue

I sent an invitation to a member of my family after I upgraded to spotify family. It will not reset her password because it says she has an account linked to facebook (she does not have an account). but when she signs in using facebook it says she ha...

• Pmaker1209
• Newbie
• I sent an invitation to a member of my family after I upgraded to spotify family. It will not reset her password because it says she has an account linked to facebook (she does not have an account). ...
• 2017-03-15 3:40:55 AM
• 2017-03-16 1:16:30 AM
• osornios
• Spotify Star
• 324 Views
• 1 replies
• 0 likes

Aparece un pago de cuenta premium desconocida en mi estado de cuenta

Aparecio en el estado de cuenta de mi tarjeta de credito un pago de una cuenta premium la cual yo no autorice y no tengo idea de quien sea tal cuenta, por lo que me gustaria saber como cancelo esta suscripcion sin conocer la cuenta que estoy pagando?

• alanlistcol
• Newbie
• Aparecio en el estado de cuenta de mi tarjeta de credito un pago de una cuenta premium la cual yo no autorice y no tengo idea de quien sea tal cuenta, por lo que me gustaria saber como cancelo esta s...
• 2017-03-15 4:18:18 AM
• 2017-03-16 1:15:05 AM
• osornios
• Spotify Star
• 904 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Can't Subscribe using paypal

Hi, last month I've tried to subscribe using paypal but it isn't working. So I've shift to deezer and their subscription works fine using paypal. But after 7 days of using deezer I feel that there's something missing so I've signup again for 7 days t...

• johnlanz
• Newbie
• Hi, last month I've tried to subscribe using paypal but it isn't working. So I've shift to deezer and their subscription works fine using paypal. But after 7 days of using deezer I feel that the...
• 2017-03-15 4:26:01 AM
• 2017-03-16 1:14:22 AM
• osornios
• Spotify Star
• 302 Views
• 1 replies
• 0 likes

dirección del titular para los familiares.

Buenas Noches. Alguien sabe como cambiar ó revisar la direccion que tengo en Spotify, es una estupidez que no dejen ocupar un servicio que NO ES GRATIS (PREMIUM) y aparte de estar pagando no la pueda ocupar tu familia ,por que? por que la mugrosa dir...

• Alejandro38
• Newbie
• Buenas Noches.   Alguien sabe como cambiar ó revisar la direccion que tengo en Spotify, es una estupidez que no dejen ocupar un servicio que NO ES GRATIS (PREMIUM) y aparte de estar pagando no...
• 2017-03-15 5:30:17 AM
• 2017-03-16 1:13:03 AM
• osornios
• Spotify Star
• 228 Views
• 1 replies
• 0 likes

Can't link to my Facebook account

Hi people, I just can't link my Spotify account to my Facebook profile. Everytime I try I get a message "Sorry, a temporary mistake have happened. Try again later". I have opened my Facebook, removed Spotify (I don't know why it appers there) and tri...

• lazaro1984
• Newbie
• Hi people,   I just can't link my Spotify account to my Facebook profile. Everytime I try I get a message "Sorry, a temporary mistake have happened. Try again later".   I have opened my...
• 2017-03-15 4:33:19 PM
• 2017-03-16 1:04:14 AM
• osornios
• Spotify Star
• 231 Views
• 1 replies
• 0 likes
• Login