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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306604 Views
  • 870 replies
  • 98 likes
  • Account
  • 306604 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140275 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140275 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81302 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81302 Views
  • 64 replies
  • 9 likes

Premuim family

I had a premium account, invited 2 family members and they have now family premium. But my account has changed to free? How can i change this, so that i who invited also get premium? Anyone?

  • Newbie
  • I  had a premium account, invited 2 family members and they have now family premium. But my account has changed to free? How can i change this, so that i who invited also get prem...
  • zhe
  • Newbie
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Not giving me all my preimum of spotify

Hey spotify I did that 99 cent spotjfy thing for 3 months and I did it on December 30 and it is onlying giving me one month and Im unhappy this is happening

  • Newbie
  • Hey spotify I did that 99 cent spotjfy thing for 3 months and I did it on December 30 and it is onlying giving me one month and Im unhappy this is happening
  • MichaelJerzak
  • Composer
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Solved!! i can't cancel my monthly payments

I have forgotten my password and the email I used to sign up with for spotify so I cannot even use the forgotten password feature. I had signed up for the 30 day premium trial, but before I could cancel the trial (before I would be charged monthly), ...

  • Newbie
  • I have forgotten my password and the email I used to sign up with for spotify so I cannot even use the forgotten password feature. I had signed up for the 30 day premium trial, but before I could can...
  • Jacob
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Premium
  • 209 Views
  • 1 replies
  • 0 likes

[Family] Allow Family Members with a different Address

One of my Brothers is living abroad and he's the one who pays for the subscription. He had bought a Family Sub but he did not see the "one adress" point and now we're unable to activate the accounts. Is there any possibility to deal with it or it is ...

  • Newbie
  • One of my Brothers is living abroad and he's the one who pays for the subscription. He had bought a Family Sub but he did not see the "one adress" point and now we're unable to activate the accounts....
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Hello there ! I just paid for premium and I am not getting the benefits.It seems like my account is registered to my facebook account which shares the same email address. I am currently residing in Spain and I can't log on to my account. If possible,...

  • Casual Listener
  • Hello there !         I just paid for premium and I am not getting the benefits. It seems like my account is registered to my facebook account which shares the same email ...
  • jdaniel
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • Premium
  • 217 Views
  • 2 replies
  • 0 likes

Solved!! Family account, "common" user for Sonos in living room

I have a family account, three users, and wish to add a "common" account for Sonos in Living Room and Kitchen.This must be a seperate account, so we are not interrupted when out training etc, as I now experience to be shut.Have tried this: Add user o...

  • Casual Listener
  • I have a family account, three users, and wish to add a "common" account for Sonos in Living Room and Kitchen. This must be a seperate account, so we are not interrupted when out training etc, as I ...
  • r1100sdk
  • Casual Listener
  • 551 Views
  • 4 replies
  • 0 likes
  • 551 Views
  • 4 replies
  • 0 likes

PLEASE HELP ME!!!

So I'm apart of a family package. My mom pays for it. So she started with one credit card and it got stollen a little bit agai so she had to get a new one. So when the time came around where she had to pay again for premium for all of us, she made it...

  • Newbie
  • So I'm apart of a family package. My mom pays for it. So she started with one credit card and it got stollen a little bit agai so she had to get a new one. So when the time came around where she had ...
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Lost some months of my 6 months subscription with gift card

I bought a gift card for Spotify, a month or two ago, and now when I check my subscription on my profile, it says I only got one more month left, how can I have lost that many? I just canceled my subscription so I don't buy on auto with my card, but ...

  • Visitor
  • I bought a gift card for Spotify, a month or two ago, and now when I check my subscription on my profile, it says I only got one more month left, how can I have lost that many? I just canceled my sub...
  • Jacob
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

problem with changing mail

Hi, I was using spotify which i created using actually my old mail. I can log in easily, coz I know password to spotify, but actually I forgot password to this mail, coz I didnt actually use it. I have problem with spotify with my account so I wrote ...

  • Newbie
  • Hi, I was using spotify which i created using actually my old mail. I can log in easily, coz I know password to spotify, but actually I forgot password to this mail, coz I didnt actually use it. I ha...
  • Jacob
  • Community Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

login

Can you help me find my user name? Also concerned that my account has lapsed. Did not see payment deducted?

  • Newbie
  • Can you help me find my user name? Also concerned that my account has lapsed. Did not see payment deducted?
  • Jacob
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 148 Views
  • 1 replies
  • 0 likes

Cancel subscription

I deleted my facebook account and need to cancel my subscription with the account, but it won't let me log in. I followed instructions and made a new account with out facebook, the instruction was to then ask for help to get my music switched over to...

  • Casual Listener
  • I deleted my facebook account and need to cancel my subscription with the account, but it won't let me log in. I followed instructions and made a new account with out facebook, the instruction was to...
  • Jacob
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Premium Subscription canceled before ended

Hi, I paid for annual premium subscription on April 18, 2016 and Spotify just remove my premium subscription and now I just have the basic free subscription, there is no really help center or phone number to contact them. I can see in my account the ...

  • Newbie
  • Hi, I paid for annual premium subscription on April 18, 2016 and Spotify just remove my premium subscription and now I just have the basic free subscription, there is no really help center or phone n...
  • Jacob
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium
  • 112 Views
  • 1 replies
  • 0 likes

Spotify USA

Hi! My name is Kaitlin, for some reason my debit card was charged for spotify when I never signed up to have it. I want to know how to get it to make sure that I will not be charged again and how to get my money back for something I didn't order and ...

  • Newbie
  •  Hi! My name is Kaitlin, for some reason my debit card was charged for spotify when I never signed up to have it. I want to know how to get it to make sure that I will not be charged again and h...
  • Jacob
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Travelling

Hello, I will be traveling to Philippines for a month in June and I was wondering if I am able to use Spotify there thru wifi. I had a friend said she could not use her Spotify when she went last year. Please let me know if it's possible and what I c...

  • Newbie
  • Hello, I will be traveling to Philippines for a month in June and I was wondering if I am able to use Spotify there thru wifi. I had a friend said she could not use her Spotify when she went last yea...
  • Jacob
  • Community Legend
  • 94 Views
  • 1 replies
  • 0 likes
  • Other
  • 94 Views
  • 1 replies
  • 0 likes

Solved!! Redeeming Family Subscription

I signed up for the family subscription but when the main cardholder sent me and invite, it wouldn't allow me to join becuase it said it "couldn't verify the correct address" even though I input the correct address of our family.

  • Casual Listener
  • I signed up for the family subscription but when the main cardholder sent me and invite, it wouldn't allow me to join becuase it said it "couldn't verify the correct address" even though I input the ...
  • supermarket1
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 263 Views
  • 2 replies
  • 0 likes

Double Charges

I'm being charged 9.99 and 14.99. Please help me with the double charges. I went from 9.99 regular plan to Family Plan 14.99, but I'm being charged both now.

  • Newbie
  • I'm being charged 9.99 and 14.99. Please help me with the double charges. I went from 9.99 regular plan to Family Plan 14.99, but I'm being charged both now.
  • kbrooksc
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Payment problems

I was wondering , why did I get charged when it said I'll have a 30 day FREE trail ? And I got charged 9.99 I don't understand .

  • Newbie
  • I was wondering , why did I get charged when it said I'll have a 30 day FREE trail ? And I got charged 9.99 I don't understand .
  • kbrooksc
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Spotify get it together

I was just charged twice on my account. I tried signing up for premium through thw student discount . You guys didnt recognize the college for some reason. So then proceeded to just sign up at regular price. Yet u charged me for the student discount ...

  • Newbie
  • I was just charged twice on my account. I tried signing up for premium through thw student discount . You guys didnt recognize the college for some reason. So then proceeded to just sign up at regula...
  • kbrooksc
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! Triple Charge

Hi, I was recently charged three separate times for a monthly subscription. One of these charges were automatically refunded before I even caught the charge but today I was charged again. I only have one Spotify account and I'm confused as to why I'v...

  • Newbie
  • Hi, I was recently charged three separate times for a monthly subscription. One of these charges were automatically refunded before I even caught the charge but today I was charged again. I only have...
  • kbrooksc
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • Premium
  • 361 Views
  • 1 replies
  • 0 likes

Being charged for Family Plan AND Premium

I upgraded my Premium Plan to the Family Plan a few months ago, and added my husband as a second account. He also had the Premium Plan at that time. Since then, I have been charged for the Family Plan, but he is ALSO being charged for the Premium! Ho...

  • Casual Listener
  • I upgraded my Premium Plan to the Family Plan a few months ago, and added my husband as a second account. He also had the Premium Plan at that time. Since then, I have been charged for the Family Pla...
  • kbrooksc
  • Community Legend
  • 849 Views
  • 3 replies
  • 0 likes
  • 849 Views
  • 3 replies
  • 0 likes