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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I had a premium account, invited 2 family members and they have now family premium. But my account has changed to free? How can i change this, so that i who invited also get premium? Anyone?
Hey spotify I did that 99 cent spotjfy thing for 3 months and I did it on December 30 and it is onlying giving me one month and Im unhappy this is happening
I have forgotten my password and the email I used to sign up with for spotify so I cannot even use the forgotten password feature. I had signed up for the 30 day premium trial, but before I could cancel the trial (before I would be charged monthly), ...
One of my Brothers is living abroad and he's the one who pays for the subscription. He had bought a Family Sub but he did not see the "one adress" point and now we're unable to activate the accounts. Is there any possibility to deal with it or it is ...
Hello there ! I just paid for premium and I am not getting the benefits.It seems like my account is registered to my facebook account which shares the same email address. I am currently residing in Spain and I can't log on to my account. If possible,...
I have a family account, three users, and wish to add a "common" account for Sonos in Living Room and Kitchen.This must be a seperate account, so we are not interrupted when out training etc, as I now experience to be shut.Have tried this: Add user o...
So I'm apart of a family package. My mom pays for it. So she started with one credit card and it got stollen a little bit agai so she had to get a new one. So when the time came around where she had to pay again for premium for all of us, she made it...
I bought a gift card for Spotify, a month or two ago, and now when I check my subscription on my profile, it says I only got one more month left, how can I have lost that many? I just canceled my subscription so I don't buy on auto with my card, but ...
Hi, I was using spotify which i created using actually my old mail. I can log in easily, coz I know password to spotify, but actually I forgot password to this mail, coz I didnt actually use it. I have problem with spotify with my account so I wrote ...
Can you help me find my user name? Also concerned that my account has lapsed. Did not see payment deducted?
I deleted my facebook account and need to cancel my subscription with the account, but it won't let me log in. I followed instructions and made a new account with out facebook, the instruction was to then ask for help to get my music switched over to...
Hi, I paid for annual premium subscription on April 18, 2016 and Spotify just remove my premium subscription and now I just have the basic free subscription, there is no really help center or phone number to contact them. I can see in my account the ...
Hi! My name is Kaitlin, for some reason my debit card was charged for spotify when I never signed up to have it. I want to know how to get it to make sure that I will not be charged again and how to get my money back for something I didn't order and ...
Hello, I will be traveling to Philippines for a month in June and I was wondering if I am able to use Spotify there thru wifi. I had a friend said she could not use her Spotify when she went last year. Please let me know if it's possible and what I c...
I signed up for the family subscription but when the main cardholder sent me and invite, it wouldn't allow me to join becuase it said it "couldn't verify the correct address" even though I input the correct address of our family.
I'm being charged 9.99 and 14.99. Please help me with the double charges. I went from 9.99 regular plan to Family Plan 14.99, but I'm being charged both now.
I was wondering , why did I get charged when it said I'll have a 30 day FREE trail ? And I got charged 9.99 I don't understand .
I was just charged twice on my account. I tried signing up for premium through thw student discount . You guys didnt recognize the college for some reason. So then proceeded to just sign up at regular price. Yet u charged me for the student discount ...
Hi, I was recently charged three separate times for a monthly subscription. One of these charges were automatically refunded before I even caught the charge but today I was charged again. I only have one Spotify account and I'm confused as to why I'v...
I upgraded my Premium Plan to the Family Plan a few months ago, and added my husband as a second account. He also had the Premium Plan at that time. Since then, I have been charged for the Family Plan, but he is ALSO being charged for the Premium! Ho...