Accounts

Organization Plans (Family Plans)

I know the family plan says you have to live at the same address, but can this be used for businesses with multiple locations. Like if we had 5 employees who worked at different offices and wanted to have an account each for them. Technically they ha...

Superuser Contribution Payment not going through; can't download apps

I paid my Spotify Premium payment but apparently it did not go through. I can't download any apps becuase of this and I need to downoad an app ASAP!! Can somone please help me with this?! It says the payment went through but I think that it might be ...

Im being charged for premium when i dont have it

I can't login to my spotify player account :(

Hey there , i have a problem , when i want to login to my spotify player account it say : "your country does not match the one set in your profile " ...What can i do ? I really love spotify , its the best community of music for me , but i can't acces...

Playing a playlist

How do I just play the music I put on a Playlist. I don't want it to add music to the Playlist as its playing. How do I stop this from doing that? Thanks.

how do i unlink my spotify from my facebook?!

i want to deactivate my facebook account.... but i can only log into my spoitify from there.. how do i set it up with a regular spotify log in

podcast

Est-il possible d'avoir uniquement les Podcasts en Français

Superuser Contribution My account suddenly disappeared.

My account suddenly disappeared.I am using it on iphone.I can not log in unexpectedly.I tried to log in with the registered e-mail address, but I was told that "the account does not exist".I want to know the reason.By the way, I could re-register wit...

Applied for student discount - not getting the 30 days free

Hey there, I just clicked on the "another 30 days premium" thingy and went for the student discount way and somehow I didn't get the 30 days premium on top. Is that normal or a bug? CheersMartin

My Family Members Can't Join Our Family Account

I just made a family account, and when I added my sister and brother, their links that they opened said they can't join our family. The link says that they already have Premium, but both of them have FREE acounts and have always had free accounts. Ho...

I chose the student payment but wanted the $9.99 payment

I accidently chose the Student subcription but wanted the $9.99 payment now I'm being charged for both.

Premium not workinh

I already pay for my premium earlier however its still not working and I havent got any email notifications yet. I need a response ASAP

Clicking "yes, cancel subscription" and nothing happens!

I am trying to cancel my spotify premium subscription and when I click "yes, cancel subscription". the options go greyed out but nothing happens. Anyone have any idea?!

Charged after free trial even if I didn't want to to continue my Premium subscription

Hey,I was billed through PayPal for 7 euros, even though I had no intention of renewing my Premium after 30 days and I want to get my money back.

Spotify-Globe

Hi, I'm currently registered to Spotify Free.I want to upgrade it to premium by using my Globe Account which is registered to Plan 1299 (3MBPS).Whenever I try to register using my Birthday and Email address, I'm always getting the message "Sorry, you...

delete family member that is duplicated

how do i delete a family member in the family subscription that is duplicated?

May have accidentally deleted my 'Starred' playlist, would like to restore it.

Hi,I removed a couple of Shazam playlists and suddenly 'Starred' was gone, but I may have accidentally deleted my 'Starred' playlist without realizing it due to just being tired AF. Is there any way I can get it back? Cheers,TheNerpler

Need to stop ex employees number charging for spotify against on work mobile bill!

I have a company mobile phone of an ex employee which has the spotify subscription been charged via the mobile provider. The member of staff that used this phone with his account has left the business. We have had the mobile provider EE in the UK dis...

Spotify premuim playing ads

Just got spotify premium on my account. Go back to it and everytime I connect to my ps4 it showed a stupid Lowe's ad have to wait 30 seconds and then it doesn't do anything. It just sits there and doesn't even play the next song. This is retarded as ...

Spotify Premium account hacked

Recently, I upgraded to premium. Also, I tried to go on my account a few weeks back and I couldn't log in. I tried to reset the password, but the email that I remember signing up with said that it was not registered to an account, so whoever hacked m...