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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293162 Views

529 replies

34 likes

Account
Free
  • 293162 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13723 Views

6 replies

11 likes

Security
  • 13723 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541704 Views

990 replies

115 likes

Account
  • 541704 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129738 Views

74 replies

12 likes

Account
Login
Premium
  • 129738 Views
  • 74 replies
  • 12 likes

Solved!! Listening on Multiple Devices with One Account

Greetings Spotify family! I've signed up for a Family account so that we can listen to music on multiple devices using the same account. However, it appears that even with the family plan we can only listen on one device with our account. We're not i...

Newbie

Greetings Spotify family!   I've signed up for a Family account so that we can listen to music on multiple devices using the same account. However, it appears that even with the family plan we...

aprildawn422

Newbie

860 Views

2 replies

1 likes

Premium
  • 860 Views
  • 2 replies
  • 1 likes

Didn't get my free trial!

Hi I just subscribed for premium but on the receipt it says I paid. I thought I was supposed to get a 30 day free trial. Can someone please help me?

Visitor

Hi I just subscribed for premium but on the receipt it says I paid. I thought I was supposed to get a 30 day free trial.  Can someone please help me? 

Jordanjoy101

Newbie

885 Views

3 replies

0 likes

Account
Free
Premium
Subscription
  • 885 Views
  • 3 replies
  • 0 likes

Superuser Contribution Eu comprei a assinatura premium de 3 meses em promoção, pelo preço de um mês, mas.. .

Eu comprei a uns dias, uma assinatura que está em promoção, 3 meses por R$16,90 (geralmente é R$49,90), que é o preço que se pagaria por 1 mês, eu paguei pelo boleto, na internet, mas quando enviaram o recibo por e-mail, estava escrito que eu tinha p...

Newbie

Eu comprei a uns dias, uma assinatura que está em promoção, 3 meses por R$16,90 (geralmente é R$49,90), que é o preço que se pagaria por 1 mês, eu paguei pelo boleto, na internet, mas quando enviaram...

Bittencourt

Spotify Star

555 Views

3 replies

0 likes

Account
Free
Premium
  • 555 Views
  • 3 replies
  • 0 likes

close facebook account with premium subscription

hola! cerre mi cuenta de facebook y aun tenia activa mi cuenta de spotify premium me gustaria saber si puedo cancelar mi subscripcion desde otro lugar o si puedo ingresar con mi email de otra forma para poder recuperar mi cuenta de spotify ! gracias!...

Casual Listener

hola! cerre mi cuenta de facebook y aun tenia activa mi cuenta de spotify premium me gustaria saber si puedo cancelar mi subscripcion desde otro lugar o si puedo ingresar con mi email de otra forma p...

kelekelesiu

Gig Goer

273 Views

3 replies

0 likes

Account
  • 273 Views
  • 3 replies
  • 0 likes

Solved!! Ya no quiero conectarme con mi cuenta de Facebook

Actualmente tengo cuenta premium y suscritos a 3 membros de mi familia. Yo me conecto a través de mi cuenta de Facebook pero quiero deshacerme de esta red social, que puedo hacer sin afectar mi cuenta y a mis suscritos?

Casual Listener

Actualmente tengo cuenta premium y suscritos a 3 membros de mi familia. Yo me conecto a través de mi cuenta de Facebook pero quiero deshacerme de esta red social, que puedo hacer sin afectar mi cuent...

itu_

Community Legend

469 Views

3 replies

0 likes

Account
  • 469 Views
  • 3 replies
  • 0 likes

can't cancel subscription

I followed the steps to unsubscribe from premium but when Im asked with the questionare about why and how would I rate spotify, I cannot move forward. Either way i click submit or skip it just greys out and cannot move forward.

Casual Listener

I followed the steps to unsubscribe from premium but when Im asked with the questionare about why and how would I rate spotify, I cannot move forward. Either way i click submit or skip it just greys ...

OviiiOne

Community Legend

277 Views

2 replies

0 likes

Account
Premium
Subscription
  • 277 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Charged Twice & Continuous Charging after Unsubscription

Hi, Spotify. Appreciate if you can review my account - ********@yahoo.com. Since October 2016, you are CHARGING ME TWICE,then I raised it to my my credit card's customer support team to seek for an advice. They told me to unsubcribe first before subc...

Casual Listener

Hi, Spotify.    Appreciate if you can review my account - ********@yahoo.com.  Since October 2016,  you are CHARGING ME TWICE,then I raised it to my my credit card's custome...

TobiasYoung

Composer

467 Views

5 replies

0 likes

Premium
  • 467 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problème de synchronisation

Depuis quelques temps, j'essaye de faire un téléchargement de mes listes et il m'indique "en attente de synchronisation ". Qu'est ce que cela veut dire ?Il m'est impossible d'écouter les listes en hors Connection. Merci pour votre aide

Newbie

Depuis quelques temps, j'essaye de faire un téléchargement de mes listes et il m'indique "en attente de synchronisation ". Qu'est ce que cela veut dire ? Il m'est impossible d'écouter les listes en ...

fflo13

Newbie

6338 Views

2 replies

2 likes

  • 6338 Views
  • 2 replies
  • 2 likes

Premium for family

I've got the "premium for family" subscription, but by mistake, I've somhow ordered "standard premium"...and Spotify tells me that All my family-members will loose their access!How can I cancel, or reverse, this "order"?

Newbie

I've got the "premium for family" subscription, but by mistake, I've somhow ordered "standard premium"...and Spotify tells me that All my family-members will loose their access! How can I cancel, or...

Bittencourt

Spotify Star

157 Views

1 replies

0 likes

  • 157 Views
  • 1 replies
  • 0 likes

About my family account

I have a family account but I can't add my brother, cause I can't remember what I've put as my home adress.. The message is, "you can't participate of this family, because you can't prove you are a member, wrong adress".. I don't know how to see my a...

Casual Listener

I have a family account but I can't add my brother, cause I can't remember what I've put as my home adress.. The message is, "you can't participate of this family, because you can't prove you are a m...

Maxim

Spotify Star

303 Views

5 replies

0 likes

  • 303 Views
  • 5 replies
  • 0 likes

Ich habe Premium, werde aber zu einer Family Lizenz eingeladen. Muss ich mein Abo vorher kündigen?

Hallo, ich bin grade dabei die Familien Lizenz für meine Familie einzurichten. Mein Bruder hat bisher noch einen eigenen Premium Account bei Spotify. Muss dieser sein Premium Abo vorher kündigen bevor er die Einladung zur Familienlizenz annimmt oder ...

Visitor

Hallo,   ich bin grade dabei die Familien Lizenz für meine Familie einzurichten. Mein Bruder hat bisher noch einen eigenen Premium Account bei Spotify. Muss dieser sein Premium Abo vorher künd...

Maxim

Spotify Star

14366 Views

1 replies

0 likes

  • 14366 Views
  • 1 replies
  • 0 likes

Change the log in option

I log in with facebook but now i want to delete my facebook account but still use my spotify subscription

Newbie

I log in with facebook but now i want to delete my facebook account but still use my spotify subscription

Maxim

Spotify Star

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Spotify Premium for Family Not Working

Hello! I'm having massive problems with Spotify for family just not working at all. I have subscribed, been paying and added my mother to the account, all of which looks to have happened successfully. However, when we both go to play music, it just k...

Visitor

Hello!    I'm having massive problems with Spotify for family just not working at all. I have subscribed, been paying and added my mother to the account, all of which looks to have happen...

Maxim

Spotify Star

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

Can't renew my premium account, keeps saying it's already active

Hi. I'm trying to renew my premium account from Entel (phone company from Chile), which offers Spotify Premium accounts so they can be charged with the phone bill at the end of each month. Things were doing fine: first month was free, second month wa...

Casual Listener

Hi. I'm trying to renew my premium account from Entel (phone company from Chile), which offers Spotify Premium accounts so they can be charged with the phone bill at the end of each month. Thing...

Maxim

Spotify Star

1194 Views

3 replies

0 likes

  • 1194 Views
  • 3 replies
  • 0 likes

Klarna payments

Hi, Uni student here in Germany with a premium account. So I was paying with Klarna for a year up until now, no issues there. Automatic payments of 4,99 each month. However, since december (as I extended my student account), Klarna sends me bills pas...

Casual Listener

Hi,  Uni student here in Germany with a premium account. So I was paying with Klarna for a year up until now, no issues there. Automatic payments of 4,99 each month.   However, since ...

Maxim

Spotify Star

953 Views

1 replies

0 likes

Account
Other
Premium
  • 953 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free3 0 day trial card error

I tried to sign up for 30 day free trial thru spotify app. after I filled out info and hit sign up nothino happened and there was an error saying please enter card exp month....I did .and I also tried to go thru chrome etc to sign up to see if it wor...

Casual Listener

I tried to sign up for 30 day free trial thru spotify app. after I filled out info and hit sign up nothino happened and there was an error saying please enter card exp month....I did .and I also trie...

Julian

Moderator

255 Views

2 replies

0 likes

Subscription
  • 255 Views
  • 2 replies
  • 0 likes

Superuser Contribution UNbundle Headspace and Spotify

HiTried to unbundle Spotify and Headspace, but I couldn't find an easy way to do it. I want to just subscribe to Spotify. Help?BRPeter

Newbie

Hi Tried to unbundle Spotify and Headspace, but I couldn't find an easy way to do it. I want to just subscribe to Spotify.  Help? BR Peter

Julian

Moderator

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Je cherche comment ajouté des membres de ma familles à mon conte premium

Bonjour je suis du canada, j'aimerais profité du forfait famillial. je ne sais pas comment ajouté des membres de ma famille et ou m'abonné à Premium for Family.

Casual Listener

Bonjour je suis du canada, j'aimerais profité du forfait famillial. je ne sais pas comment ajouté des membres de ma famille et ou m'abonné à Premium for Family.

mikcecile

Newbie

1193 Views

6 replies

0 likes

Account
Premium
  • 1193 Views
  • 6 replies
  • 0 likes